pivot creative
Pivot Creative is a privately-held, full-service marketing agency offering branding, print, website development, digital marketing, social media, email, and video production services to startups through established enterprises across the United States, delivered through project-based, hourly, and retainer pricing.
- Company typePrivate
- Founded2017
- HeadquartersShelby, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What pivot creative does
Pivot Creative (legal entity: PIVOT CREATES LLC) is a privately-held, full-service marketing agency founded in 2017 and headquartered in Shelby, Ohio, with a second office in Savannah, Georgia. The company offers an integrated suite of creative and digital services spanning strategic branding and visual identity, print materials (business cards, signage, banners, stationery), custom website development (informational sites, eCommerce platforms, applications), digital marketing (social media management, email marketing, content creation, digital campaign management), and video production. Underlying the service delivery is a proprietary CRM platform called Pivot ClientHub that provides client dashboards, campaign analytics, customizable metric tracking, and reporting. The agency also offers 'AI-Assisted Marketing Services' positioned as AI integration capabilities for marketing automation and optimization, though no proprietary AI models or in-house AI R&D are evidenced.
The business operates as a direct-to-client services agency using a sales-led go-to-market motion: prospective clients engage through the company website (pivotcreates.com) contact form, email, or direct phone outreach, followed by Zoom strategy meetings and tailored project scoping. Pricing is not publicly disclosed and is structured across three models: hourly pay-as-you-go billing, one-time project-based pricing for branding/web/print projects, and monthly subscription retainers for ongoing digital marketing, social media management, and email campaigns. The customer base spans startups through established enterprises across at least eight verticals (legal, healthcare, education, local government, finance, health/wellness, nonprofit, food/beverage) with a documented portfolio of 30+ completed projects including regional brands, multi-state franchise systems (Papa Kelsey's, Real Deals' 65+ locations), and municipal/government accounts.
The company is founder/partner-owned with no institutional investment, private equity backing, or parent company, operating with a team of approximately 8 members led by Agency Partner Natalie Lantz (Head Print and Graphic Designer) and Ed Houston (Head Programmer & Web Developer). Geographic reach is national (with named client work spanning Ohio, Georgia, Idaho, Colorado, Arizona, South Carolina, and Florida) despite two regional offices, indicating remote project delivery capability. Technology stack centers on WordPress for web development alongside proprietary Pivot ClientHub CRM and industry-standard design tools.
pivot creative firmographics
Firmographics- Name
- pivot creative
- Legal name
- PIVOT CREATES LLC
- Website
- https://handlconsulting.net
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Short description
- Pivot Creative is a privately-held, full-service marketing agency offering branding, print, website development, digital marketing, social media, email, and video production services to startups through established enterprises across the United States, delivered through project-based, hourly, and retainer pricing.
- Ownership category
- akta.pro rank
pivot creative industry classification
Industry- Product category
- Creative and Digital Marketing Services
- NAICS
- Advertising, Public Relations, and Related Services (5418), Graphic Design Services (541430)
- SIC
- Services-Advertising Agencies (7311), Services-Advertising (7310), Services-Mailing, Reproduction, Commercial Art & Photography (7330)
- akta.pro primary industry
- Creative & Brand Campaign Development (BPAFAAAB)
- akta.pro secondary industries
- Influencer Campaign Strategy & Planning (BPAFAHAC), Copywriting & Editorial Production (BPAFAIAA)
Keywords
Where pivot creative is headquartered
LocationHeadquarters
- HQ city
- Shelby
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
pivot creative business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Project-Based Creative Services: Custom branding, logo design, print materials, signage, and display services billed per project. The agency creates marketing assets tailored to each client's needs.
- Website Development & Digital Services: Custom website development, web design, and digital marketing services. This includes eCommerce websites, informational sites, and app development with integrations.
- Digital Marketing Management: Ongoing social media management, email marketing, and digital campaign services. Often delivered through retainer arrangements for continuous client engagement.
- CRM & Technology Solutions: Custom CRM solutions and AI-assisted marketing services through Pivot ClientHub platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Hourly project work |
| One time/ perpetual license | Pay-as-you-go | Project-based pricing |
| Subscription | Monthly | Retainer arrangements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
pivot creative product offering
Product offeringCore offering
Pivot Creative is a full-service creative and digital marketing agency that delivers branding, print materials, website development, and digital marketing services to businesses. The agency provides strategic brand development, custom website and eCommerce builds, physical marketing collateral, and ongoing digital marketing management including social media, email, and video content. It also offers a proprietary CRM platform called Pivot ClientHub for client dashboard management and campaign analytics.
Product overview
Pivot Creative operates as a full-service marketing agency offering an integrated suite of creative and digital services. The core portfolio includes Branding, Website Development, Print Materials, Digital Marketing, Social Media Management, Email Marketing, and Video Production, supported by an add-on analytics and reporting module called Pivot ClientHub. Pivot ClientHub serves as the agency's proprietary CRM solution, providing customizable dashboards for tracking marketing metrics and performance analytics. All services work in coordination to deliver cohesive brand experiences across digital and physical touchpoints.
Differentiator
Problem solved
Functional benefit
Products and services
- Branding Strategic brand development services including logo design, messaging, color palette, tone of voice, and visual identity to help business clients build brand equity and make lasting first impressions.
- Website Development Custom website and application development including informational sites, eCommerce platforms, and integrations with third-party systems, covering discovery, design, development, content creation, testing, and launch for business clients.
- Print Materials Design and production of physical marketing materials including business cards, flyers, posters, banners, signage, stationery, and promotional items to create cohesive brand presence across physical touchpoints for business clients.
- Digital Marketing Comprehensive digital marketing services including social media management, email marketing, content creation, video production, and digital campaign management to drive audience engagement and business growth for clients.
- Social Media Management Full social media account management including content creation, posting schedules, analytics tracking, and engagement strategies tailored to each client's brand and audience.
- Email Marketing Email campaign development including list building, content creation, subject line optimization, and performance tracking through metrics such as open rates, click-through rates, and conversion rates.
- Video Production Full-service video creation including storyboard development, shooting, production, editing, and distribution for promotional videos, social media content, and brand storytelling for clients.
Quantifiable outcome
- Successfully rebranded Papa Kelsey's Subs & Salads for franchise expansion into Colorado, Arizona, and multiple Idaho locations
- +1 more outcomes
Companies that use pivot creative
Customer profileNamed customers30 records
Segments9 records
Ideal customer profiles2 records
pivot creative technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
pivot creative partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
pivot creative competitors and assessment
Company assessmentBroad incumbents
- WebFX: Large full-service digital marketing agency offering web design, SEO, content, and marketing technology. Overlaps with Pivot Creative's digital marketing services but operates at significantly greater scale with proprietary marketing technology (MarketingCloudFX).
- Vistaprint (Cimpress): Large-scale provider of print, marketing materials, and digital services for SMBs. Overlaps with Pivot Creative's print materials and branding offerings but operates as a scaled platform with self-service tooling rather than bespoke agency service.
Direct peers
- PBJ Marketing: Digital marketing agency providing SEO, paid media, social, and web design. Comparable to Pivot Creative on integrated digital service delivery for SMB clients.
- KlientBoost: Digital marketing agency specializing in PPC, social media advertising, and conversion-focused creative. Comparable to Pivot Creative's digital marketing and creative production capabilities, focused on measurable performance outcomes.
- SmartSites: Web design and digital marketing agency providing website development, SEO, PPC, and branding services. Direct peer to Pivot Creative on web + digital integration, with similar mid-market client orientation but a larger operational footprint.
- Coalition Technologies: Digital agency providing web design, SEO, branding, and eCommerce development. Comparable service mix to Pivot Creative with similar integrated branding and web delivery for SMB clients.
- Lounge Lizard: Full-service creative and digital marketing agency offering branding, web design, and digital strategy. Comparable to Pivot Creative's integrated branding-plus-digital model with a similar emphasis on creative-led client work.
- LYFE Marketing: Full-service social media management and digital marketing agency serving SMBs. Directly comparable to Pivot Creative's social media management, email marketing, and content offering for similar-sized business clients.
- Thrive Internet Marketing Agency: Full-service digital marketing and web design agency offering SEO, social media, web development, and branding to SMB and mid-market clients across the U.S. Highly comparable to Pivot Creative in scope of integrated services, though significantly larger in headcount and client base.
- Big Drop Inc: Custom web design and branding agency offering digital strategy, UI/UX, and brand identity services. Comparable to Pivot Creative's website development and branding core services for mid-market clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
pivot creative social profiles
Digital presencepivot creative financial estimates
Financial estimateRevenue estimate
Valuation estimate
pivot creative leadership team
Management profileNumber of profiles
Profiles8 records
pivot creative funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
pivot creative M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about pivot creative
What does pivot creative do?
Pivot Creative is a full-service creative and digital marketing agency that delivers branding, print materials, website development, and digital marketing services to businesses. The agency provides strategic brand development, custom website and eCommerce builds, physical marketing collateral, and ongoing digital marketing management including social media, email, and video content. It also offers a proprietary CRM platform called Pivot ClientHub for client dashboard management and campaign analytics.
Is pivot creative a public or private company?
pivot creative is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was pivot creative founded?
pivot creative was founded in 2017.
Where is pivot creative based?
pivot creative is headquartered in Shelby, United States, in the North America region.
How does pivot creative make money?
Four revenue lines are on record. Project-Based Creative Services are the primary driver. The others are website Development & Digital Services, digital Marketing Management and CRM & Technology Solutions.
Who are pivot creative's main competitors?
Broad incumbents on record are WebFX and Vistaprint (Cimpress). Direct peers are PBJ Marketing, KlientBoost, SmartSites, Coalition Technologies, Lounge Lizard, LYFE Marketing, Thrive Internet Marketing Agency and Big Drop Inc.
Does pivot creative have an API?
No public API is recorded for pivot creative.
What industry is pivot creative in?
pivot creative's product category is Creative and Digital Marketing Services. Its primary akta.pro industry code is BPAFAAAB, Creative & Brand Campaign Development, with a secondary code of BPAFAHAC, Influencer Campaign Strategy & Planning. Its NAICS code is 5418 and its SIC code is 7311.