plumbing heating & cooling

What plumbing heating & cooling does

24/7 Services Inc. is a family-owned and operated home services company headquartered in Downers Grove, Illinois, providing plumbing, sewer, electrical, generator, and water filtration services to residential and commercial customers across the Greater Chicagoland Area. The company operates as a multi-brand network of specialized service brands ("the 24/7 Family") under one corporate umbrella, dispatching licensed and insured technicians on a 24/7 basis, including holidays. It claims a combined 100+ years of team experience solving plumbing and electrical problems in Chicagoland, and holds an A+ BBB accreditation with 3,000+ verified customer reviews.

Its core service portfolio spans five trade verticals: Plumbing (repairs, water heaters, tankless water heaters, sump pumps, gas line services, leak detection, water filtration), Sewer & Drain (drain cleaning, sewer camera video inspection, hydro-jetting, sewer rodding at $150-$700+ per job, and trenchless sewer repair using UV Cured-in-Place Pipe lining and pipe bursting with 50+ year material lifespan), Electrical (repairs, panel upgrades, circuit breakers, lighting, whole-home rewiring, EV charger installation, surge protection), Generators (Generac standby installation, replacement, and a 15-point annual maintenance program), and Water Filtration (HALO systems). A Care Club membership adds recurring-revenue priority service, discounts, extended warranties, and free annual inspections.

The business model is direct-to-consumer professional services on a pay-as-you-go basis: customers reach the company through a 24/7 phone line (877-977-8989), website contact forms, or the ServiceTitan-backed customer portal; field technicians deliver free in-home estimates with upfront transparent pricing; and GreenSky financing is offered for higher-ticket jobs. Go-to-market emphasizes 24/7 availability, licensed technicians, trenchless (no-dig) repair as a property-preservation differentiator, and BBB/local reputation, while customer acquisition is driven by 50+ localized Chicagoland service-area pages, an educational blog, and review/referral channels. The company is privately held by its founding family, with no disclosed funding, M&A, or corporate parent involvement.

Name

plumbing heating & cooling

Legal name

24/7 Services Inc.

Website

https://247plumbinginc.com

Company type

Private

Operating status

Operating

Short description

24/7 Services Inc. is a family-owned home services company providing plumbing, sewer, electrical, generator, and water filtration services to residential and commercial customers across the greater Chicagoland area via a multi-brand network operating 24/7.

Ownership category

akta.pro rank

Product category

Residential Plumbing, Sewer & Electrical Services

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Sump Pump & Sewage Ejector Pump Service (HSAOABAM)

akta.pro secondary industries

Sump Pump & Sewage Ejector Pump Installation & Repair (HSAOAAAG), Emergency Sump Pump Repair & Basement Flooding Response (HSAOAMAG), Underground Downspout Drain Lines (Installation, Cleaning & Repair) (HSAIAKAG)

Keywords

• Plumbing repair services
• Sewer drain cleaning
• Trenchless sewer repair
• Electrical service work
• Home generator installation

Headquarters

HQ city

Downers Grove

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Plumbing Services: One-time service revenue from plumbing repairs, installations, and maintenance including water heaters, tankless water heaters, sump pumps, leak detection, fixture installations, and water filtration systems for residential and commercial customers.
2. Sewer & Drain Services: One-time service revenue from sewer line repair, replacement, trenchless repair, drain cleaning, hydro-jetting, sewer rodding, and sewer camera inspections.
3. Electrical Services: One-time service revenue from electrical repairs, panel upgrades, lighting installation, whole-home rewiring, EV charger installation, surge protection, and generator installation services.
4. Generator Services: Revenue from standby generator installation, replacement, maintenance, and repair services for residential and commercial properties.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

24/7 Services Inc. is a family-owned home services company that provides 24/7 plumbing, sewer and drain, electrical, standby generator, and water filtration services to residential and commercial customers across the Greater Chicagoland Area. The company delivers both emergency repairs and scheduled installation/maintenance work, leveraging licensed technicians, trenchless sewer repair technology (CIPP/UV lining and pipe bursting), sewer camera diagnostics, and hydro-jetting equipment.

Product overview

24/7 Services Inc. is a family-owned plumbing, sewer, electrical, and generator service company serving the greater Chicagoland area. The company operates as a multi-service home services provider offering four core service categories: Plumbing Services (including repairs, water heaters, tankless water heaters, sump pumps, gas lines, water filtration with HALO systems), Sewer & Drain Services (drain cleaning, camera inspections, hydro-jetting, sewer rodding, trenchless pipe lining and pipe bursting repair methods), Electrical Services (repairs, panel upgrades, lighting, rewiring, EV charger installation, surge protection), and Generators (Generac standby generator installation and maintenance). The company also offers a Care Club membership program providing priority service, discounts, and annual inspections. Services are available 24/7 for both residential and commercial customers throughout the Chicagoland suburbs.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services

Quantifiable outcome

• Trenchless sewer repairs completed within a day
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Goettl Air Conditioning & Plumbing: Multi-trade home services company offering HVAC, plumbing, and electrical services across the Southwest U.S. Comparable business model to 24/7 Services' multi-trade family-of-brands approach with 24/7 availability.
• Roto-Rooter: National plumbing and sewer/drain cleaning franchise with 24/7 emergency service across the U.S. Roto-Rooter competes head-to-head with 24/7 Services in Chicagoland on drain cleaning, sewer line repair, and emergency plumbing, with much larger marketing reach.
• TR Miller Heating, Cooling & Plumbing: Multi-trade Chicagoland-area home services provider offering plumbing, HVAC, and electrical services with 24/7 emergency response. Direct regional competitor to 24/7 Services in the same metropolitan service area.
• Mr. Rooter Plumbing: Neighborly-branded national plumbing franchise offering residential and commercial plumbing, drain cleaning, and sewer services. Direct competitor to 24/7 Services on core plumbing and sewer offerings, with comparable 24/7 emergency availability.
• Benjamin Franklin Plumbing: National plumbing franchise known for punctuality guarantees and upfront pricing. Competes with 24/7 Services on residential plumbing service quality and transparent pricing model.

Broad incumbents

• HomeServe: Home services subscription and repair platform partnering with utilities and municipalities to offer warranty coverage for plumbing, sewer, and electrical repairs. Competes indirectly by routing customers to its service provider network.
• ServiceMaster Restore: National disaster restoration and recovery franchise handling water, fire, and mold damage. Adjacent competitor for emergency response work including water intrusion mitigation that often overlaps with sump pump and sewer emergencies.

Regional players

• Mike Diamond Services: Multi-trade home services company serving Southern California with plumbing, drain cleaning, HVAC, and water damage restoration. Closely comparable multi-trade, 24/7 emergency business model to 24/7 Services but in a different U.S. region.
• R&L Plumbing & Sewer: Family-owned plumbing and sewer service company operating in the Chicago suburbs with comparable service mix including sewer rodding, hydro-jetting, and trenchless repair.

Others

• ServiceTitan: Vertical SaaS platform used by 24/7 Services (per disclosed ServiceTitan integration) to manage field service operations, dispatching, and customer accounts. Ecosystem enabler rather than direct competitor, but increasingly important to operational efficiency in this category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about plumbing heating & cooling