commandbar
Command AI (commandbar) provides in-app assistance, product guidance, surveys, and AI support tools for software users. Acquired by Amplitude in 2024, its technology powers Amplitude's Guides and Surveys product, enabling personalized user engagement through behavior-based targeting.
- Company typePublic
- Founded2012
- HeadquartersSan Francisco, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What commandbar does
Command AI (commandbar) provides in-app assistance, product guidance, surveys, and AI support tools for software users. Its product surface includes in-app guides such as tours, checklists, announcements, tooltips, banners, and modals, alongside surveys covering NPS, customer feedback, microsurveys, and visitor feedback. The core technical differentiator is behavior-based targeting, which uses user behavioral cohorts and configurable guardrails to deliver personalized in-app engagement, a capability that requires deep integration with product analytics data. As an independent entity, commandbar operated as a for-profit private company headquartered at https://www.commandbar.com. In 2024, Command AI was acquired by Amplitude (NASDAQ: AMPL) and is now operated as a wholly-owned subsidiary under the acquired-brand-retained model. Its underlying technology now powers Amplitude's Guides and Surveys product, where it integrates with Amplitude Analytics, Session Replay, Cohorts, and Experimentation modules. Pricing for the combined product is structured as an add-on for Amplitude's Plus tier and bundled with Growth and Enterprise tier subscriptions, with charges based on Monthly Tracked Users (MTUs) rather than number of guides or surveys created. As a subsidiary, Command AI's revenue is not separately disclosed and is consolidated within Amplitude's public financial reporting, with no standalone headcount or ARR data provided in the input.
commandbar firmographics
Firmographics- Name
- commandbar
- Legal name
- Amplitude, Inc.
- Website
- https://commandbar.com
- Company type
- Public
- Founded year
- 2012
- Operating status
- Operating
- Short description
- Command AI (commandbar) provides in-app assistance, product guidance, surveys, and AI support tools for software users. Acquired by Amplitude in 2024, its technology powers Amplitude's Guides and Surveys product, enabling personalized user engagement through behavior-based targeting.
- Ownership category
- akta.pro rank
Where commandbar is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
commandbar business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Subscription Analytics Platform: Tiered subscription model with Plus, Growth, and Enterprise plans. Pricing based on Monthly Tracked Users (MTUs) with volume-based tiers. Guides and Surveys available as add-on or bundled with Growth/Enterprise plans.
- Guides and Surveys Add-on: Guides and Surveys product priced as add-on for Plus plan or bundled with Growth and Enterprise tier subscriptions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with 2M events per month |
| Subscription | Monthly | Plus Plan with Guides and Surveys add-on |
| Subscription | Annual | Growth and Enterprise Plans |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
commandbar product offering
Product offeringCore offering
commandbar (Command AI) provides in-app user guidance and survey software that helps product teams engage, onboard, and collect feedback from users. Its offerings include product tours, checklists, announcements, tooltips, banners, modals, NPS surveys, customer feedback, microsurveys, and visitor feedback, all delivered via behavior-based targeting with configurable guardrails.
Product overview
Amplitude is an AI-powered analytics platform offering a unified suite of products organized around three pillars: Insights (Product Analytics, Marketing Analytics, Session Replay, Heatmaps, Zoning Insights), Action (Guides and Surveys, Feature Experimentation, Web Experimentation, Feature Management, Activation), and Data (Data Governance, Integrations, Security & Privacy). The platform includes AI capabilities (AI Agents, AI Feedback, Agent Analytics, Amplitude MCP) and is available through Growth and Enterprise plans with a free tier offering 2M events per month.
Differentiator
Problem solved
Functional benefit
Products and services
- In-App Guides In-app guidance product for software teams that delivers personalized product tours, checklists, announcements, tooltips, banners, and modals to onboard and engage users, with behavior-based targeting and configurable guardrails.
- In-App Surveys Survey and feedback collection product for product teams, supporting NPS scoring, customer feedback, microsurveys, and visitor feedback, with behavior-based targeting tied into user cohorts.
Quantifiable outcome
- Feature adoption improved by 54% using Guides and Surveys
- +6 more outcomes
Companies that use commandbar
Customer profileNamed customers22 records
Segments11 records
Ideal customer profiles1 record
commandbar technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability8 records
Feature9 records
commandbar partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- AnthropiccoreIntegration with Claude and Claude Code through Amplitude MCP server, enabling AI-powered analytics queries from Claude AI assistant
- CursorcoreMCP integration enabling Amplitude analytics queries directly within Cursor AI code editor
- GitHubcoreGitHub Copilot integration for AI-assisted development workflows with Amplitude analytics
- ReplitcoreAmplitude SDK available within Replit platform for seamless product analytics integration
- Google GeminicoreMCP server integration with Google Gemini for AI-powered analytics access
- WindsurfcoreMCP integration with Windsurf AI code editor for analytics-in-code workflows
Scale indicators13 records
Recent moves4 records
Expansion highlights4 records
commandbar competitors and assessment
Company assessmentDirect peers
- Pendo: Pendo offers product analytics combined with in-app guides, NPS, and onboarding tours targeting product and customer success teams. Closest direct competitor to Command AI's Guides and Surveys capability, with broader analytics depth.
- Appcues: Appcues is a no-code platform for building product tours, tooltips, checklists, and in-app surveys focused on user onboarding. Directly comparable to Command AI's tours, checklists, and NPS offerings.
- Userpilot: Userpilot provides in-app product tours, onboarding flows, NPS surveys, and feature adoption tools for SaaS product teams. Closely matches Command AI's in-app engagement and feedback feature set.
- Userflow: Userflow builds interactive product tours, onboarding checklists, and surveys aimed at SaaS companies. Directly comparable to Command AI's no-code in-app guidance and survey capabilities.
- Chameleon: Chameleon offers product tours, tooltips, banners, and microsurveys for in-app user onboarding and feedback. Directly comparable to Command AI's tour, tooltip, and survey toolkit.
- Tourial: Tourial builds interactive product tours and onboarding walkthroughs for SaaS marketing and customer success teams. Closely matches Command AI's product tour functionality.
- Stonly: Stonly provides interactive guides, knowledge bases, and AI-powered support widgets for in-app customer help. Comparable to Command AI's AI Assistant and in-app guidance capabilities.
Broad incumbents
- WalkMe: WalkMe is an enterprise digital adoption platform offering in-app guidance, automation, and analytics across enterprise applications. Broader incumbent competing with Guides and Surveys in large-enterprise deals.
- Whatfix: Whatfix provides digital adoption solutions including in-app guides, tooltips, and walkthroughs across web and enterprise applications. Larger incumbent offering overlapping in-app engagement functionality.
- Intercom Product Tours: Intercom bundles product tours, in-app messages, and conversational support into a broader customer communication platform. Comparable via the in-app tour feature set embedded within a much wider customer support suite.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
commandbar social profiles
Digital presencecommandbar financial estimates
Financial estimateRevenue estimate
Valuation estimate
commandbar leadership team
Management profileNumber of profiles
commandbar subsidiaries and ownership
Company hierarchySubsidiaries1 record
commandbar funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
commandbar M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about commandbar
What does commandbar do?
commandbar (Command AI) provides in-app user guidance and survey software that helps product teams engage, onboard, and collect feedback from users. Its offerings include product tours, checklists, announcements, tooltips, banners, modals, NPS surveys, customer feedback, microsurveys, and visitor feedback, all delivered via behavior-based targeting with configurable guardrails.
Is commandbar a public or private company?
commandbar is a public company. It is classified as corporate owned and is currently operating.
When was commandbar founded?
commandbar was founded in 2012.
Where is commandbar based?
commandbar is headquartered in San Francisco, United States, in the North America region.
How does commandbar make money?
Two revenue lines are on record. Subscription Analytics Platform is the primary driver. The others are guides and Surveys Add-on.
Who are commandbar's main competitors?
Direct peers on record are Pendo, Appcues, Userpilot, Userflow, Chameleon, Tourial and Stonly. Broad incumbents are WalkMe, Whatfix and Intercom Product Tours.
Does commandbar have an API?
Yes. Amplitude offers a comprehensive API for analytics data. The SDKs support multiple platforms including Browser, iOS, Android, React Native, Flutter, Node.js, Python, Go, JVM, Unity, and Unreal. The Session Replay API provides endpoints for listing session replays and fetching session replay files. Authentication uses HTTP Basic auth with API key as username and secret key as password. Available endpoints: GET https://amplitude.com/api/1/session-replays (list replays), GET https://amplitude.com/api/1/session-replays/files (get replay files). EU data residency supported at https://analytics.eu.amplitude.com. Developer documentation is at amplitude.com/docs.