care health

What care health does

Doctor World Pte Ltd operates a digital healthcare platform marketed under the Raffles Connect and CareHealth brands (domain getcare.io), headquartered in Singapore. The platform is built as a mobile application available on iOS and Android that bundles teleconsultation (video consultations with Singapore-registered doctors licensed by the Singapore Medical Council), health screening packages, vaccinations, COVID-19 testing, medication delivery within five hours, and ancillary services such as physiotherapy, TCM, fertility coaching, home-based eye care, and allergy testing. The underlying technology stack combines a consumer-facing mobile app, an AWS-hosted backend with end-to-end encryption and PDPA-compliant storage, SingPass/MyInfo identity verification for Singapore users, and integrations with in-person clinic partners. The platform is operated in strategic partnership with Raffles Medical Group, which provides clinical capacity, brand credibility, and a network of partner clinics.

The business model is hybrid, spanning direct-to-consumer transactions and enterprise sales. Consumer revenue is generated transactionally through teleconsultation fees (starting from S$22 nett per 15-minute session), one-time purchases of health screening packages (S$74.90 to S$506), vaccinations (S$50 to S$821.76 across regimens), COVID-19 tests (S$15 to S$320 depending on modality and turnaround), and ancillary services. Enterprise revenue comes from corporate membership subscriptions providing employee wellness benefits, claims management, teleconsultation booking with corporate entitlements, eLOG services, and an HR dashboard for engagement analytics. Customers are segmented into individual consumers (Singapore residents aged 2+ and travelers), corporate/HR buyers procuring workforce wellness programs, and corporate employees enrolled in those plans.

The company serves Singapore as its primary market and has expanded into Vietnam (Ho Chi Minh, Hanoi, Vung Tau) with COVID-19 testing services priced in Vietnamese Dong. Distribution is app-led with self-serve consumer booking, paired with enterprise field sales for HR-led B2B contracts; clinical fulfillment is delivered through a screened provider network anchored by Raffles Medical Group. Content marketing (health articles and podcasts), organic social (Facebook, Instagram, LinkedIn under @getcare.io), and app store presence support top-of-funnel acquisition. No public funding rounds, executive bios, headcount, or financial disclosures were identified in the source material, leaving several aspects of scale and unit economics unverified.

Name

care health

Legal name

Doctor World Pte Ltd

Website

https://carehealth.io

Company type

Private

Founded year

2021

Operating status

Operating

Short description

Doctor World Pte Ltd operates Raffles Connect (CareHealth), a Singapore-based mobile healthcare platform offering teleconsultation, health screenings, vaccinations, and COVID-19 testing to consumers and corporate clients across Singapore and Vietnam, in partnership with Raffles Medical Group.

Ownership category

akta.pro rank

Product category

Digital Health Services

NAICS

Offices of Physicians (62111), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

akta.pro secondary industries

Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK), Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Telehealth services
• Health screenings
• Vaccination services
• Corporate wellness
• Mobile healthcare app

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Teleconsultation Fees: Patients pay for video consultations with doctors. Fees start from S$22 nett for 15-minute consultations. Additional charges may apply for extended consultations, after-hours services, and medication delivery.
2. Healthcare Services and Products: Direct sales of health screening packages, vaccinations, COVID-19 tests, and other healthcare services at various price points ranging from S$27 to S$1,190.
3. Corporate Membership Plans: B2B subscription model for businesses providing employee wellness benefits, claims management, teleconsultation booking with corporate benefits utilization, and eLOG (Letter of Guarantee) services.
4. Medication Delivery: Medication delivery within 5 hours of teleconsultation with no delivery fees. Redelivery fees of S$10 or S$30 apply for unsuccessful delivery attempts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Doctor World Pte Ltd (operating as Raffles Connect / CareHealth) provides a mobile healthcare platform connecting patients with Singapore-registered doctors via video teleconsultation, complemented by in-person health screenings, vaccinations, and COVID-19 testing arranged through partner clinics and delivered medication. For businesses, it offers a corporate wellness platform with HR dashboards, claims management, and eLOG services for employee health benefits administration.

Product overview

Raffles Connect (also branded as CareHealth) is an integrated healthcare digital platform developed and managed by Doctor World Pte Ltd. The core offering is a mobile app (available on iOS and Android) providing a unified suite of healthcare services including Teleconsultation (video consultations with doctors), Health Screening Packages (Basic, General, Deluxe, Fertility, STD), Vaccination Services (COVID-19, HPV, Dengue, Flu, MMR, and children's vaccines), COVID-19 Testing (PCR, ART, Serology at home/in-clinic/virtually-supervised), and Other Healthcare Services (Women's Health, Fertility Coaching, Physiotherapy, TCM, Eye Care, Allergy Testing). For businesses, a Corporate Wellness Platform offers HR engagement tools, analytics dashboards, claims management, and eLOG services. The ecosystem also includes Health Resources (articles and podcasts). The company operates in strategic partnership with Raffles Medical Group.

Differentiator

Problem solved

Functional benefit

Brands

• Raffles Connect: Integrated healthcare digital platform providing medical convenience at fingertips for teleconsultation, health screenings, vaccinations, and COVID-19 tests
• CareHealth

Products and services

• Raffles Connect (CareHealth) Platform A mobile healthcare platform (iOS and Android) developed by Doctor World Pte Ltd in partnership with Raffles Medical Group, providing appointment booking, video consultations, digital test results, and health records management for individual consumers and corporate clients in Singapore and Vietnam.
• Teleconsultation

Quantifiable outcome

• Medication delivery within 5 hours of teleconsultation completion
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• Raffles Medical GroupcoreStrategic or Co-development PartnerStrategic partnership where Raffles Connect is developed and managed by Doctor World Pte Ltd in collaboration with Raffles Medical Group. The platform provides access to Raffles Medical Group's network of doctors and clinics for teleconsultation, health screenings, vaccinations, and other healthcare services. Raffles Connect leverages Raffles Medical Group's established healthcare brand and medical expertise.
• Licensed Healthcare ProviderssupportingStrategic or Co-development PartnerRaffles Connect works with other licensed healthcare providers beyond Raffles Medical Group to provide a holistic healthcare experience. All healthcare providers undergo a stringent screening process prior to onboarding to ensure quality and compliance with regulatory standards.

Scale indicators3 records

Direct peers

• Doctor Anywhere: Singapore-headquartered telehealth platform offering video consultations, home-based health screenings, chronic condition management, and corporate wellness programs across SEA. Direct competitor in the same Singapore telehealth market with overlapping consumer and employer-sponsored virtual care offerings.
• Speedoc: Singapore-based on-demand house-call doctor and telehealth platform providing home doctor visits, teleconsultations, medication delivery, and home-based health services. Highly comparable given the home-based care delivery model and integrated medication delivery loop.
• WhiteCoat: Singapore telehealth and corporate wellness platform offering on-demand video consultations with doctors and integrated employee health benefits for insurers and employers. Comparable B2B/B2C hybrid model targeting Singapore HR buyers and consumers.
• MyDoc: Singapore/SEA-based digital health platform providing teleconsultations, e-prescriptions, health screenings, and integrated corporate wellness programs. Comparable multi-service telehealth model targeting both consumers and corporate clients across the region.

Regional players

• Halodoc: Indonesia-headquartered telehealth super-app offering doctor consultations, medication delivery, lab bookings, and insurance-integrated services. Comparable integrated care delivery model though focused on Indonesian market rather than Singapore/Vietnam.
• Alodokter: Indonesia's leading telehealth platform offering teleconsultations, hospital booking, health articles, and corporate wellness features. Comparable consumer + corporate telehealth model in adjacent SEA geography.
• Practo: India- and SEA-headquartered digital health platform offering online doctor consultations, appointment booking, medicine delivery, and corporate wellness solutions. Comparable integrated consumer telehealth and employer benefits model.
• Doctor Raksa: Thailand-headquartered telehealth platform offering video consultations, e-pharmacy, and health screening packages. Comparable consumer telehealth and integrated diagnostic offerings within SEA.

Broad incumbents

• Raffles Medical Group: Established Singapore-headquartered healthcare group operating hospitals, clinics, and a network of physicians. Functions both as a partner and adjacent incumbent — owns the underlying clinical infrastructure that Care Health's platform aggregates.
• Fullerton Health: Singapore-headquartered corporate healthcare solutions provider offering employee health benefits, teleconsultations, occupational health, and primary care across SEA. Comparable employer-sponsored virtual care focus and corporate wellness positioning.

Market position

Strengths5 records

Weaknesses5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/getcare.io
• LinkedInlinkedin.com/company/carehealth1
• Instagraminstagram.com/getcare.io

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about care health