community care team

What community care team does

Community Care Team Ltd is a privately held domiciliary care provider founded in 1992 and headquartered in Preston, Lancashire. The company delivers in-home care services — including personal care, meal preparation, domestic support, companionship, medication assistance, and mobility support — to vulnerable populations across the Chorley and South Ribble areas (Leyland, Penwortham, Walton Le Dale, Lostock Hall, Bamber Bridge, Euxton and surrounding villages). Primary client segments include older people, individuals with dementia, mental health needs, sensory impairments, and physical disabilities, with a secondary segment serving family carers through respite services.

The company's service delivery is supported by the Birdie Care System, a third-party app-based platform used for managing care visits, rotas, communication logs, and information recording to reduce administrative burden on Community Support Workers. Staff are recruited selectively, with the Manager holding NVQ Level 4 and Level 5 qualifications in Care Management and the company maintaining Investors In People accreditation continuously for over 20 years.

Community Care Team operates a multi-channel revenue model: (1) contracted provider arrangements with Lancashire County Council Social Services, where care packages are funded fully or partially by the local authority; (2) personal budgets and direct payments funded by clients through local authority allocations; and (3) private-pay clients invoiced monthly for care services. Service pricing is hourly, with a disclosed Community Support Worker rate of £14.25/hour, and visit durations range from 15-minute pop-ins to 24-hour live-in care, available 365 days a year. The company is regulated by the Care Quality Commission (CQC), and its go-to-market relies primarily on social services referrals, word-of-mouth, and a public CQC inspection record rather than digital marketing or paid acquisition.

Name

community care team

Legal name

Community Care Team Ltd

Website

https://communitycareteam.co.uk

Company type

Private

Founded year

1992

Operating status

Operating

Short description

Community Care Team is a Lancashire-based domiciliary care provider founded in 1992, delivering in-home personal care, meal preparation, companionship and domestic support to older people and individuals with dementia, mental health needs, sensory impairments, and physical disabilities across Chorley and South Ribble.

Ownership category

akta.pro rank

Product category

Home Healthcare / Domiciliary Care

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Companion Care & Social Support (non-clinical) (HLADAGAB)

akta.pro secondary industries

Companionship & Social Engagement Visits (HSABAAAA), Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Dementia Personal Care (ADLs) Support (HSABAEAB)

Keywords

• Domiciliary care services
• Home care provider
• Personal care assistance
• Meal preparation support
• Live-in care services

Headquarters

HQ city

Preston

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Social Services Funded Care: Contracted provider for Lancashire County Council Social Services, where care packages are arranged and funded (fully or partially) through the local authority. Fees and payment terms determined in conjunction with social workers.
2. Private Pay: Privately funded clients receive monthly invoices for care services. Flexible service options from 15-minute pop-ins to longer visits, waking watches, and live-in care.
3. Personal Budgets and Direct Payments: Services available through personal budgets and direct payments, giving clients flexibility in how their care is funded and delivered.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Community Care Team provides domiciliary and home care services that enable older people and individuals with dementia, mental health needs, sensory impairments, or physical disabilities to remain in their own homes. Services include personal care, medication management, meal preparation, companionship, mobility support, and domestic tasks, delivered via 15-minute pop-in visits through to 24-hour live-in care, available 365 days a year.

Product overview

Community Care Team is a domiciliary care provider offering a unified suite of home care services. The core offering is a flexible Domiciliary/Home Care Service that provides personalised care in clients' own homes. This is supported by four complementary service modules: Personal Care Service (mobility, washing, dressing, catheter/stoma/continence care, medication management), Meal Preparation Service (meal planning, eating assistance, specialist diets), Community Support Workers Service (in-home practical support and companionship), and Other Domestic Services (shopping, cleaning, laundry, refuse maintenance). All services are tailored to individual needs and available on flexible schedules ranging from 15-minute visits to 24-hour live-in care, 365 days a year. The company serves older people, those with dementia, mental health needs, sensory impairments, and physical disabilities across Chorley and South Ribble areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Domiciliary / Home Care Service Flexible home care service enabling individuals to remain safe and independent in their own homes, with visits ranging from 30-minute sessions to 24-hour live-in care, available 365 days a year.
• Personal Care Service Comprehensive personal care assistance including help with mobility, washing, bathing, dressing, catheter care, stoma care, continence care, medication management, and other daily living tasks tailored to individual needs.
• Meal Preparation Service Nutritional support service including meal and drink preparation, assistance with eating and drinking, managing food supplies, washing up, cleaning surfaces, and accommodating specialist diets.
• Community Support Workers Service Care workers providing in-home support to clients including personal care, medication management, meal preparation, toileting, mobility assistance, daily living tasks, and companionship in Leyland, Penwortham, Walton Le Dale, Euxton, Lostock Hall, Bamber Bridge, and Chorley.
• Other Domestic Services Additional household support services including shopping, washing, drying and ironing, light domestic tasks, refuse maintenance, bed making, and changing linen.

Quantifiable outcome

• 96% client satisfaction (2025), 97% client satisfaction (2024)

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Lancashire County Council Social ServicescoreChannel Partner/ Reseller/ DistributorCommunity Care Team is a contracted provider for Lancashire County Council Social Services. The local authority refers clients and may accept financial responsibility for care packages. Social Services care managers conduct initial assessments and pass information to Community Care Team for service delivery.
• Care Quality Commission (CQC)coreOthersCommunity Care Team is regulated by the Care Quality Commission (CQC), which closely monitors services, leadership, training, and overall quality of care. CQC inspection reports are publicly available, demonstrating regulatory compliance and standards.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Home Instead Senior Care (UK): National franchise network providing non-medical companionship, personal care, and dementia support in clients' homes. Directly comparable to Community Care Team in service mix (ADL support, companionship, dementia care, flexible visit lengths) and target customer (older adults wishing to remain at home), with overlapping coverage across parts of Lancashire.
• Bluebird Care: UK-wide home care franchise providing personal care, companionship, and live-in care to older people and adults with disabilities in their own homes. Highly comparable operating model — CQC-regulated, local-authority-contracted, hourly-rate domiciliary care — and competes in the same Lancashire geographies.
• Right at Home UK: National home care franchise delivering personal care, dementia support, and companionship services to older adults at home. Closely comparable in scope of services, CQC regulatory standing, and local-authority-contracted operating model, with franchise owners operating in adjacent Lancashire territories.
• Caremark: UK home care franchise providing domiciliary care, personal care, and dementia support to adults and older people in their own homes. Directly comparable service portfolio, customer segments, and contracted-provider model for local authorities.
• Helping Hands Home Care: One of the UK's largest independent home care providers, offering live-in, visiting, and dementia care. Comparable in service mix (companionship, personal care, dementia support, meal preparation) and customer base (older adults and those with complex needs), operating across Lancashire.
• Prestige Nursing + Care: UK-wide provider of homecare, including complex care and personal care packages for older adults and people with disabilities. Directly comparable in delivering CQC-regulated domiciliary care under local authority contracts, with similar customer segments and care delivery model.
• Visiting Angels: UK home care franchise focused on companionship, personal care, dementia care, and end-of-life support delivered in clients' own homes. Closely comparable operating model — flexible visit lengths, CQC regulation, local-authority-contracted — and targets the same elderly and disabled customer segments.
• SweetTree Home Care Services: London-based independent home care provider specialising in companionship, personal care, and dementia support. Comparable in service mix and premium positioning, though primarily serving the South East rather than the North West.

Broad incumbents

• Mears Group: Large publicly-listed UK provider of domiciliary care, supported living, and housing services with extensive local-authority contracts. Comparable in CQC-regulated home care delivery and customer base, but operates at much greater scale and competes for the same Lancashire County Council framework agreements.

Regional players

• Human Support Group: UK domiciliary care and supported living provider with strong regional presence across the North of England. Comparable service portfolio and customer segments to Community Care Team, with potential overlap in Lancashire-adjacent geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CommunityCareTeam1
• LinkedInlinkedin.com/company/community-care-team-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about community care team