Banafo
Banafo provides cloud-based call and meeting recording, multilingual AI transcription, summaries, and workflow integrations for business professionals, sales teams, and enterprise telephony users through self-serve web, mobile, browser, API, and PBX channels worldwide.
- Company typePrivate
- Founded-
- HeadquartersSofia, Bulgaria
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Banafo does
Banafo develops a cloud-based platform that records and automatically transcribes calls, video conferences, webinars, and in-person meetings. It primarily serves business professionals and sales teams, using in-house trained automatic speech recognition models to transcribe speech in more than 100 languages. The platform adds speaker identification, notes, highlights, searchable transcripts, AI-generated titles and summaries, conversation classifications, and entity extraction.
Banafo uses a self-serve, product-led model with a free tier and a PRO subscription priced at $8-$10 per month, while also taking an API-first approach to developer and enterprise automation. Users can acquire the service through a web application, Chrome, Edge, and Opera browser extensions, an Android application, and PBX integrations, with the API and Auto Uploader supporting automated upload and custom workflows. Its products are offered to individuals, SMBs, and enterprises through digital self-serve and integration channels.
Banafo firmographics
Firmographics- Name
- Banafo
- Legal name
- Banafo EOOD
- Website
- https://banafo.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Banafo provides cloud-based call and meeting recording, multilingual AI transcription, summaries, and workflow integrations for business professionals, sales teams, and enterprise telephony users through self-serve web, mobile, browser, API, and PBX channels worldwide.
- Ownership category
- akta.pro rank
Banafo industry classification
Industry- Product category
- Speech-to-Text Transcription Software
- NAICS
- Translation and Interpretation Services (541930)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industry
- AAC (Augmentative & Alternative Communication) & Speech/Language Therapy Tech (EDAFAKAB)
Keywords
Where Banafo is headquartered
LocationHeadquarters
- HQ city
- Sofia
- HQ country
- Bulgaria
- HQ region
- Europe
Offices1 record
Markets served
Banafo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription - Free Tier: Freemium free tier providing 600 transcription minutes per month with limited features including 45 most recent conversation history, basic AI features for first 10 recordings
- Subscription - PRO Tier: Monthly or annual subscription at $10/month (monthly billing) or $8/month (annual billing). Includes 1200 transcription minutes per month, unlimited conversation history, speaker identification, global search, audio/transcript export, all integrations including CRMs, and API access
- API Services: Speech-to-Text API access for developers and enterprises to integrate Banafo's transcription capabilities into their own applications and workflows
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with 600 transcription minutes per month |
| Subscription | Annual | PRO subscription with 1200 transcription minutes per month |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Banafo product offering
Product offeringCore offering
Banafo provides a cloud-based conversation intelligence platform that automatically records and transcribes calls, video conferences, webinars and in-person meetings using in-house trained speech recognition models supporting 100+ languages. The platform delivers AI-generated summaries, titles, conversation classifications, entity extraction (emails, names, addresses, phone numbers, dates) and an AI Call Compliance Check, accessible via web app, browser extensions (Chrome, Edge, Opera), Android mobile app, PBX integrations and a developer-facing Speech-to-Text REST API.
Product overview
Banafo is a cloud-based conversation intelligence platform providing automatic voice recording and transcription services. The core product (Banafo) is a unified platform that captures calls and meetings via browser extension (Chrome/Edge/Opera), Android mobile app, Zoiper softphone integration, and PBX system integrations (Asterisk, FreeSwitch, FreePBX, 3CX, Yeastar). All recordings are automatically transcribed with AI-powered summaries, entity extraction, and conversation classification. The portfolio includes a Speech to Text API for developer integration, an On Premise ASR option for enterprise, a Live Captions service for events/accessibility, and an Auto Uploader tool for automated file processing.
Differentiator
Problem solved
Functional benefit
Products and services
- Banafo Cloud Transcription Platform Cloud-based voice recording and automatic transcription platform that captures calls, video conferences, webinars and in-person meetings and generates text transcripts with AI-powered summaries, titles, classifications and entity extraction in 100+ languages.
- Banafo Browser Extension Browser extension available for Chrome, Edge and Opera that lets users start and stop recording of web meetings on Zoom, Google Meet, Microsoft Teams, Jitsi, Dialpad and other platforms with automatic upload to the Banafo account for transcription.
- Banafo Android App Native Android mobile application available on Google Play that captures voice notes and in-person conversations on the go with automatic transcription, live captions, audio file upload and AI-powered features.
- Banafo Speech-to-Text API REST API allowing developers and enterprises to automate the upload of audio recordings directly to the Banafo dashboard and access transcripts, AI insights and integrations programmatically, with Python SDK support and an Auto Uploader companion application.
- Banafo On Premise ASR On-premise automatic speech recognition solution that lets enterprises run Banafo's ASR engine within their own infrastructure for local processing of audio recordings.
- Banafo PBX PBX integration product enabling automatic transcription and AI analysis of call recordings on business phone systems including Asterisk, FreeSwitch, FreePBX, 3CX and Yeastar.
- Banafo Live Captions Real-time live captioning service that streams captions to Chromecast and Google/Android TV with full-screen and high-contrast options, designed for accessibility at schools, lectures and events.
- Banafo Zoiper Integration Integration with the Zoiper softphone that enables call recording and automatic transcription directly within the Zoiper application, with calls automatically uploaded to Banafo along with transcripts, summaries and highlights.
- Banafo Auto Uploader Python-based background application that continuously monitors specified audio folders and automatically uploads .wav, .gsm and .mp3 files to Banafo for transcription, enabling batch integration with enterprise recording directories.
Quantifiable outcome
- Supports 100+ languages for speech-to-text transcription
- +2 more outcomes
Companies that use Banafo
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles6 records
Banafo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration34 records
AI capability6 records
Feature10 records
Banafo partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- YeastarcorePBX integration enables automatic transcription of Yeastar PBX calls with AI insights. Call recordings automatically sent to Banafo for transcription and analysis.
- SlackcoreSlack integration automatically posts AI-generated insights, summaries, decisions, and action points directly to Slack channels when transcription is complete.
- Custom WebhookcoreCustom Webhook integration sends POST requests with JSON data to user-defined URLs for integration with custom apps, CRMs, or automation platforms like Zapier/Integromat.
- ZoomcoreIntegration allows users to record Zoom meetings directly through the Banafo browser extension. One-click start/stop recording with automatic upload and transcription to Banafo dashboard.
- Google MeetcoreBrowser extension integrates with Google Meet to enable meeting recording. Users can record directly from the browser with automatic transcription.
- Microsoft TeamscoreIntegration via browser extension enables recording of Microsoft Teams meetings. AI-powered insights (summaries, decisions, action points) are automatically posted to Teams channels.
- HubSpotcoreCRM integration syncs Banafo recordings and transcripts with HubSpot contacts. Contact details auto-populate when recording conversations with HubSpot contacts; notes appear in contact detail section.
- ZoipercoreIntegration with Zoiper softphone enables call recording and transcription directly within the Zoiper application. Calls are automatically uploaded to Banafo with transcripts, summaries, and highlights.
- AsteriskcorePBX integration via Auto Uploader tool enables automatic transcription of Asterisk call recordings. Supports automatic upload and visualization in Banafo dashboard.
- FreeSwitchcorePBX integration via Auto Uploader tool enables automatic transcription of FreeSwitch call recordings with AI-powered call classification and content analysis.
- FreePBXcorePBX integration via Auto Uploader tool enables automatic transcription of FreePBX call recordings.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Banafo competitors and assessment
Company assessmentEmerging players
- Speechmatics: Speechmatics offers an enterprise-grade ASR API supporting 50+ languages with strong accuracy claims, competing with Banafo's API product and overlapping on multi-language enterprise transcription use cases.
- Deepgram: Deepgram provides an AI speech-to-text API with real-time and batch transcription, speaker diarization, and enterprise features — competing with Banafo's Speech-to-Text API on developer and enterprise integration.
- AssemblyAI: AssemblyAI offers AI models for speech-to-text, speech understanding (summarization, sentiment, entity detection), and audio intelligence via API — directly comparable to Banafo's API + AI-insights stack for developers.
Broad incumbents
- Zoom (AI Companion): Zoom AI Companion provides free built-in meeting transcription, summaries, and action items inside Zoom Meetings — a broad incumbent competing with Banafo on the same core use case without an additional subscription.
- Microsoft (Copilot for Teams): Microsoft Copilot for Microsoft 365 now ships native AI meeting transcription, summaries, and action items inside Teams — a broad incumbent that competes with Banafo by bundling transcription for free into the dominant enterprise conferencing platform.
Direct peers
- Otter.ai: Otter.ai is the leading AI meeting transcription and note-taking platform for Zoom, Teams, and Google Meet, offering near-identical functionality to Banafo — automated transcription, summaries, CRM integrations, and a freemium model — making it the closest direct competitor.
- Fireflies.ai: Fireflies.ai provides AI-powered meeting transcription, summaries, and conversation intelligence across Zoom, Teams, Google Meet, and Webex, with deep CRM integrations to Salesforce, HubSpot, and others — directly competing with Banafo in the same SMB/enterprise segment.
- Trint: Trint is an AI transcription and content platform that converts audio/video to searchable text with collaboration features, serving journalists, researchers, and enterprises — overlapping with Banafo's transcription core and professional/enterprise customer segments.
- Sonix: Sonix is an automated AI transcription service supporting 40+ languages with summaries, multi-user collaboration, and a similar SaaS pricing model — a direct competitor to Banafo on the AI transcription SaaS axis.
- Rev: Rev combines AI and human transcription services with a Speech-to-Text API and integrations to Zoom and other platforms — directly comparable to Banafo on the transcription + API + integration offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Banafo social profiles
Digital presenceBanafo compliance and trust
Trust signalCompliance2 records
Banafo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Banafo leadership team
Management profileNumber of profiles
Banafo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Banafo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Banafo
What does Banafo do?
Banafo provides a cloud-based conversation intelligence platform that automatically records and transcribes calls, video conferences, webinars and in-person meetings using in-house trained speech recognition models supporting 100+ languages. The platform delivers AI-generated summaries, titles, conversation classifications, entity extraction (emails, names, addresses, phone numbers, dates) and an AI Call Compliance Check, accessible via web app, browser extensions (Chrome, Edge, Opera), Android mobile app, PBX integrations and a developer-facing Speech-to-Text REST API.
Is Banafo a public or private company?
Banafo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Banafo founded?
Banafo was founded in -1. It employs 1 to 10 people.
Where is Banafo based?
Banafo is headquartered in Sofia, Bulgaria, in the Europe region.
How does Banafo make money?
Three revenue lines are on record. Subscription - Free Tier is the primary driver. The others are subscription - PRO Tier and API Services.
Who are Banafo's main competitors?
Emerging players on record are Speechmatics, Deepgram and AssemblyAI. Broad incumbents are Zoom (AI Companion) and Microsoft (Copilot for Teams). Direct peers are Otter.ai, Fireflies.ai, Trint, Sonix and Rev.
Does Banafo have an API?
Yes. Banafo Speech to Text API allows users to automate the upload of recordings directly to the Banafo dashboard. Enables automatic transcription and upload of call recordings, providing access to transcripts, AI insights, third-party integrations, and more within the Banafo interface. The API also has an Auto Uploader application (Python >= 3.9+) that continuously scans specified audio folders and automatically uploads files for transcription. Developer documentation is at docs.banafo.com/api.
What industry is Banafo in?
Banafo's product category is Speech-to-Text Transcription Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of EDAFAKAB, AAC (Augmentative & Alternative Communication) & Speech/Language Therapy Tech. Its NAICS code is 541930 and its SIC code is 7372.