Cardinal Care

What Cardinal Care does

Cardinal Care Support Services Pty Ltd (ABN 856 450 12862) is a private, founder-owned registered NDIS provider headquartered at 2A/15 Stapylton Rd, Heathwood, Queensland, with a regional branch in Hobart, Tasmania. The company was founded by Delian Chima, an advanced Social Worker and Authorised Mental Health Practitioner, and Tony Bunor, with a strategic intent to integrate mental health expertise into mainstream disability support. It delivers a comprehensive NDIS service portfolio spanning Core Supports (daily personal activities, household tasks, transport, mobility, meal preparation, overnight support), Therapeutic Supports (occupational therapy, physiotherapy, speech therapy, psychology, dietetics, podiatry, exercise physiology), Psychosocial Recovery Coaching and broader mental health support, Positive Behaviour Support, Life Skills Development, Social and Community Participation, Youth Mentorship, and an Early Childhood Supports line currently in launch. A dedicated accommodation vertical offers SIL, STA, MTA, ILO, Respite, Crisis, Transitional, Community Housing, Tenancy Support and Home Modifications across multiple Brisbane suburbs and Hobart.

The operating model is fundamentally human-delivered service delivery with no proprietary technology platform, no app, no API and no AI/ML components. Distribution relies on direct participant and family outreach, support coordinator referral partnerships, and a regional community/networking presence, with make-a-referral forms, phone (07 3728 0521) and after-hours (0412 013 699) contact channels driving conversion. Revenue is generated under externally set NDIS Pricing Arrangements & Price Limits 2024-25 across participant-funded Core, Capacity Building and Accommodation streams, with services claimable under established NDIS support categories. Cardinal Care has no external investors, no parent company, no disclosed funding rounds and no disclosed financials, making it a small, founder-led operator that is actively scaling through geographic expansion, leadership build-out and brand repositioning.

Name

Cardinal Care

Legal name

Cardinal Care Support Services Pty Limited

Website

https://cardinalcarers.com.au

Company type

Private

Operating status

Operating

Short description

Cardinal Care is a private, founder-owned registered NDIS provider in Australia delivering disability support, psychosocial recovery coaching, allied health therapy and accommodation services to NDIS participants across Brisbane, South-East Queensland and Tasmania.

Ownership category

akta.pro rank

Product category

Disability Support Services (NDIS Provider)

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• NDIS disability support
• Psychosocial recovery coaching
• Supported independent living
• Therapeutic support services
• Mental health support

Headquarters

HQ city

Heathwood

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. NDIS Funded Disability Support Services: Cardinal Care generates revenue through NDIS-funded support services including Core Supports, Capacity Building Supports, and accommodation services (SIL, STA, MTA, ILO). Services are funded under participant NDIS plans following NDIA pricing guidelines and price limits.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Cardinal Care is a registered NDIS provider delivering in-person disability support, psychosocial recovery coaching, therapeutic supports, and accommodation services (SIL, STA, MTA, ILO) to participants across Brisbane, South-East Queensland, and Tasmania. Services are funded through individual NDIS plans under NDIA pricing guidelines and are delivered by support workers, mentors, and allied health clinicians, with mental health expertise embedded across the service portfolio.

Product overview

Cardinal Care is a registered NDIS provider offering a comprehensive suite of disability support services across Brisbane, South-East Queensland, and Tasmania. The company operates as a service-based organization rather than a software product, providing Core Supports (daily personal activities, household tasks, transport, mobility, meal prep, overnight support), Therapeutic Supports (occupational therapy, physiotherapy, speech therapy, psychology, dietetics), and Accommodation Services (Supported Independent Living, Short/Medium Term Accommodation, Individualised Living Options, Respite Care). Additional services include Psychosocial Recovery Coaching, Positive Behaviour Support, Youth Mentorship, Life Skills Development, Social & Community Participation, and Early Childhood Supports. The portfolio includes multiple accommodation properties in Brisbane suburbs (Pallara, Collingwood Park, Morayfield, Logan Reserve) with services expanding to Hobart, Tasmania. All services are delivered under NDIS registration groups with pricing aligned to the NDIS Pricing Arrangements & Price Limits.

Differentiator

Problem solved

Functional benefit

Segments6 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Life Without Barriers: One of Australia's largest NDIS and community services providers offering disability, mental health, youth and accommodation supports nationally. Comparable to Cardinal Care as a multi-service NDIS provider with a mental health and out-of-home care focus, but at significantly greater scale and geographic reach.
• Aruma: Large Australian disability provider formed from the merger of House with No Steps and Scope Australia, delivering NDIS Core and Capacity Building supports, SIL/STA accommodation, and mental health services across multiple states. Directly comparable in service mix to Cardinal Care but operating at much larger scale and broader geographic footprint.
• Endeavour Foundation: Queensland-based NDIS and disability accommodation provider offering supported independent living, respite, day programs and community participation. Directly comparable to Cardinal Care on Queensland geographic overlap and SIL/accommodation focus.
• Multicap: Queensland-headquartered disability and NDIS provider delivering accommodation, community participation and therapeutic supports. Comparable to Cardinal Care in service breadth and Queensland presence.
• Cerebral Palsy Alliance: Established Australian NDIS provider focused on cerebral palsy and physical disabilities, offering therapy, accommodation and early childhood early intervention across NSW/QLD. Comparable to Cardinal Care on therapeutic and early-childhood service lines.
• Yooralla: Victoria-based NDIS and disability services provider offering therapy, accommodation and community supports. Comparable to Cardinal Care in full-stack NDIS service delivery, though larger and concentrated in Victoria.

Direct peers

• Northcott: Mid-sized NSW-based NDIS provider offering Core Supports, therapy (OT/PT/speech), accommodation and specialist disability accommodation. Closely comparable mid-market peer to Cardinal Care with similar therapeutic plus accommodation service mix.
• Achieve Australia: Sydney-based NDIS disability provider offering supported independent living, day programs and community participation for people with complex needs. Directly comparable mid-sized peer to Cardinal Care on SIL/accommodation-led service model.
• Sunnyfield: Australian disability and NDIS provider operating accommodation, day programs and community participation services. Comparable mid-market peer to Cardinal Care on supported independent living and community participation focus.

Regional players

• BrightSpring Health Services: US-listed provider of home and community-based disability, behavioral health and pharmacy services, including residential and supported living arrangements. Comparable to Cardinal Care as a multi-state community-based disability/behavioral health provider, though operating under Medicaid HCBS waivers rather than Australia's NDIS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cardinal-care-support-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cardinal Care