akiya

What akiya does

Akiya, operating under HAT Technologies LLC, is an IT consulting and managed services firm founded in 2016 by Arta Dorafsha and headquartered in Laguna Beach, California. The company delivers an eight-module service portfolio that spans fractional CIO consulting, site buildouts, systems design and architecture, automation and workflow integration, device management, security compliance and data posture, IT helpdesk support, and onboarding and offboarding. Its customer base spans startups, nonprofits, and mid-market organizations across verticals including education, hospitality, legal, financial services, cybersecurity, and construction, with named clients ranging from small businesses such as Reiling Law Firm and Good News Bar to mid-sized enterprise accounts such as IBFI (approximately 200 employees, Chicago) and a Commercial General Contractor in Orange County.

A core part of the offering is the integration of AI-driven tooling, including AI chatbot deployment and workflow automation, alongside conventional managed infrastructure and security services. The fractional CIO practice, launched in 2024, allows the firm to monetize senior leadership-level IT strategy as a standalone deliverable, leveraging the founder's prior experience owning a roughly $10M P&L and an MBA background. Geographic coverage has expanded from a San Diego and San Francisco Bay Area base to include Orange County, Los Angeles, and Chicago by 2024, with a free initial consultation used as the primary demand-generation mechanism.

The business model is services-led managed IT and consulting, with no disclosed per-seat or fixed pricing. Revenue is generated through multi-workstream engagements that bundle strategic advisory, infrastructure design, day-to-day helpdesk support, and compliance services. The firm operates with 1-10 employees and has not disclosed external funding, indicating a bootstrapped, founder-led growth profile consistent with a small, relationship-driven MSP.

Name

akiya

Legal name

HAT Technologies LLC

Website

https://akiya.it

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Akiya is an IT consulting and managed services firm providing fractional CIO leadership, infrastructure design, automation, security, and helpdesk support to startups, nonprofits, and mid-market organizations across the United States.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAEAAAE

ERP/CRM/HRIS Implementation & Integration

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAAACAC

Software/Application Support (SaaS, Enterprise Apps)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAGAH

Enterprise Integration, iPaaS & Middleware Services (API/EDI)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

Keywords

• IT consulting services
• Managed IT services
• Fractional CIO services
• IT infrastructure design
• Cybersecurity compliance

Headquarters

HQ city

Laguna Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Consulting & Managed Services: Ongoing IT support and strategic consulting engagements providing hands-on technical support combined with strategic playbook development covering automation, AI, security, and data posture.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Akiya is an IT services and technology consulting firm that designs and manages tailored technology programs for businesses. Its core offering centers on Fractional CIO Consulting providing strategic technical leadership, supported by service modules covering site buildouts, automation and workflow integration, systems design and architecture, cross-platform device management, security compliance and data posture, IT helpdesk support, and onboarding/offboarding.

Product overview

Akiya is an IT services and technology consulting firm that designs and manages tailored technology programs for businesses. The company operates as a unified service offering centered around Fractional CIO Consulting as the strategic anchor, complemented by eight core service modules: Site Buildouts, Automation & Workflow Integration, Systems Design & Architecture, Device Management, Security Compliance & Data Posture, IT Helpdesk Support, and Onboarding & Offboarding. These services work together as an integrated program—starting with strategic planning through Fractional CIO, then executing through site buildouts and automation, managing devices and security ongoing, and providing continuous helpdesk support.

Differentiator

Problem solved

Functional benefit

Products and services

• Fractional CIO Consulting Strategic technical leadership providing technology stack evaluation, goals assessment, and integrated planning combining technology, automation, AI, security, and data posture into a cohesive business growth program. Targeted at organizations seeking senior IT direction without a full-time CIO.
• Site Buildouts Complete technology environment design and deployment including networking, access control, audio, video, and collaboration systems that are secure, scalable, and growth-ready. Targeted at businesses opening new offices or locations.
• Automation and Workflow Integration Systems connection and automation of repetitive processes, introducing AI-driven workflows that eliminate friction, reduce errors, and improve operational efficiency. Targeted at organizations seeking to streamline manual operations.
• Systems Design and Architecture Resilient, scalable infrastructure architecture supporting growth while minimizing complexity, ensuring infrastructure evolves alongside the business. Targeted at growing companies needing scalable IT foundations.
• Device Management Centralized management across macOS, Windows, and Linux ensuring devices remain secure, compliant, and consistent for every team member. Targeted at organizations with mixed-OS environments.
• Security Compliance and Data Posture Security framework alignment, data protection strengthening, and risk-reducing controls implementation without slowing business growth. Targeted at organizations needing compliance and security posture improvements.
• IT Helpdesk Support Human-centered IT support resolving issues quickly, keeping teams productive, functioning as an in-house technology partner. Targeted at organizations needing reliable day-to-day IT assistance.
• Onboarding and Offboarding Streamlined onboarding and offboarding processes ensuring secure access, smooth transitions, and immediate productivity for new or departing team members. Targeted at organizations managing workforce transitions.

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Atomic Data: Atomic Data is a managed IT services and cybersecurity provider serving SMB and mid-market organizations with fractional CIO and virtual CTO offerings. Directly comparable to Akiya in customer segment, fractional executive model, and managed services approach.
• CMIT Solutions: CMIT Solutions is a franchise network of managed IT service providers focused on SMBs, offering helpdesk, security, and infrastructure support. Comparable to Akiya in targeting small and growing businesses with bundled IT services and consultative engagement.
• BlackPoint IT Services: BlackPoint IT is a managed services provider delivering IT support, security, and cloud services to SMB and mid-market clients. Comparable to Akiya in service mix (helpdesk, security, MDM, infrastructure) and SMB/mid-market orientation.
• Magna5: Magna5 is a managed IT services and cybersecurity firm serving SMB and mid-market organizations with 24/7 helpdesk, security, and infrastructure management. Comparable to Akiya in service portfolio, customer segment, and consultative fractional executive positioning.
• Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity provider for SMB and mid-market clients with emphasis on security compliance and infrastructure. Comparable to Akiya in security-focused managed services, compliance offerings, and mid-market customer targeting.
• NerdsToGo: NerdsToGo is a franchise IT services brand providing on-site and remote IT support, networking, and security to small businesses. Comparable to Akiya in SMB customer focus, broad IT support offerings, and consultative client engagement model.

Broad incumbents

• ConnectWise: ConnectWise is a large incumbent software and services platform serving thousands of MSPs and IT service providers globally. Relevant as the broader ecosystem Akiya operates within, providing PSA, RMM, and cybersecurity tooling that MSPs like Akiya rely on or compete against.
• Kaseya: Kaseya is a leading IT management software provider serving MSPs and IT departments with RMM, security, and automation platforms. Relevant incumbent shaping the managed services landscape in which Akiya competes for SMB and mid-market IT budgets.
• Pax8: Pax8 is a cloud distributor enabling MSPs to procure and manage cloud solutions for SMB clients. Comparable as an infrastructure layer in the same managed services ecosystem where Akiya operates, though Pax8 is not a direct services competitor.
• Compucom: Compucom is a large IT services and solutions provider delivering managed services, workplace support, and infrastructure to enterprise and mid-market clients. Comparable in IT helpdesk, device management, and infrastructure services, though operating at significantly greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/akiya

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about akiya