What botics.ai does

Botics.ai is a private, Botswana-based professional services firm founded in 2020 that delivers bespoke AI-powered web and automation solutions to business clients. The company operates from two offices in Gaborone (188 Hood Avenue Suite 304 as headquarters and 789 Maple Street Office 12 as a secondary office) and claims to serve customers worldwide, though no named international logos or contracts are disclosed.

The company's core offerings span five service lines: Custom Chatbot Development (AI-powered conversational agents providing 24/7 customer support), Tailored Website Design (responsive, brand-aligned websites), Business Process Automation (AI-driven automation of repetitive workflows), Advanced Data Analysis (AI-powered data-driven insights), and Custom AI Integrations (embedding AI capabilities into existing business systems). The AI capability surface is text-modality only, drawing on generative AI, process automation, and predictive analytics categories, with no disclosed proprietary models, patents, or in-house training pipelines. Products and case studies include AI-Powered E-Commerce Assistants for retail, Automated FAQ Chatbots, Tailored Business Web Platforms for mid-market clients, and Enterprise Website Creation.

The business model is a quote-based, professional-services delivery model with no publicly disclosed pricing tiers. Distribution is direct-to-client through a consultation-driven sales motion, supported by a corporate website, social media presence (Instagram, Facebook, X), and client testimonials. The named team consists of four individuals: Thabo M. (Lead Developer), Amara D. (Creative Strategist), Kabelo P. (AI Specialist), and Naledi T. (Project Director). The company has no disclosed funding rounds, no parent company, no partnerships, and no certifications or regulatory compliance disclosures.

Name

botics.ai

Legal name

Botics AI

Website

https://boticsai.co.bw

Company type

Private

Founded year

2020

Operating status

Operating

Short description

Botics.ai is a Botswana-based private professional services firm that builds custom AI chatbots, tailored websites, business process automation, and data analysis solutions for enterprise and mid-market clients worldwide.

Ownership category

akta.pro rank

Product category

Custom AI Development Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Robotic Process Automation (RPA) & Digital Robotics (HDAAAIAI)

Keywords

• Custom AI development
• AI chatbot solutions
• Business process automation
• Tailored website design
• Data analytics services

Headquarters

HQ city

Gaborone

HQ country

Botswana

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Custom AI Development Services: Bespoke AI solutions including custom chatbot development, tailored website development, and custom AI integrations delivered as professional services with tailored pricing based on project scope and complexity.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Botics.ai builds custom AI-powered solutions for businesses, including AI chatbots, tailored websites, business process automation workflows, and advanced data analytics. Each engagement is delivered as a bespoke professional service, with offerings scoped and priced per project rather than sold as packaged software products.

Product overview

Botics AI offers a suite of AI-powered solutions centered around custom chatbot development and tailored web development services. The core offerings include Custom Chatbot Development, Tailored Website Design, Business Process Automation, Advanced Data Analysis, and Custom AI Integrations. The company operates as a single unified service offering with specialized products including AI-powered e-commerce assistants, automated FAQ chatbots, and enterprise website creation. These solutions are designed to work together, enabling businesses to automate customer interactions while maintaining a cohesive digital presence.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom AI Chatbot Development Bespoke AI-powered chatbots designed and built to client specifications for businesses that need conversational assistants beyond off-the-shelf products.
• Tailored Website Design Custom website design and build services for business clients, delivered as part of the company's broader digital solutions portfolio.
• Business Process Automation Custom automation of business processes using AI and integration tooling, scoped per client workflow requirements.
• Advanced Data Analysis Advanced data analytics services applying predictive and AI-driven analysis to client data sets for business decision support.
• Custom AI Integrations Bespoke integration of AI capabilities into clients' existing software stacks and business systems.

Quantifiable outcome

• 24/7 customer support capability through AI chatbots
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Tidio: Tidio provides AI-powered customer service chatbots and conversational AI for SMB and mid-market e-commerce businesses. It is comparable to Botics AI because both deliver AI chatbot solutions aimed at automating customer engagement for similar customer segments.
• ManyChat: ManyChat is a chatbot platform focused on conversational automation for marketing, sales, and support across messaging channels. Comparable to Botics AI's automated FAQ chatbot and customer engagement chatbot offerings.
• Ada: Ada is an AI chatbot platform that automates customer service interactions for enterprise and digital-native brands. Comparable to Botics AI's enterprise chatbot and customer support automation capabilities.
• Yellow.ai: Yellow.ai provides enterprise conversational AI platforms and custom chatbot solutions globally. Comparable to Botics AI on custom AI chatbot development and AI integrations into business systems.

Broad incumbents

• Intercom: Intercom is an established customer communications platform with AI agents (Fin) for sales, marketing, and support. Comparable as a broader incumbent offering overlapping chatbot and AI integration capabilities that compete with Botics AI's custom builds.
• LivePerson: LivePerson is an enterprise conversational AI and messaging platform used by large brands for customer engagement. Comparable to Botics AI on conversational AI deployment, though at much larger scale and with a SaaS rather than services model.
• Infosys: Infosys is a global IT services firm offering custom software, AI/ML engineering, and digital transformation services. Comparable to Botics AI's professional services AI and web development model, though at vastly larger scale and enterprise reach.
• Cognizant: Cognizant provides AI/ML engineering, custom application development, and digital transformation services globally. Comparable to Botics AI on bespoke AI and integration work, though serving much larger enterprise customers.

Regional players

• Andela: Andela is an Africa-rooted global talent network that supplies vetted developers for custom software and AI projects to clients worldwide. Comparable to Botics AI on the African-origin, worldwide remote delivery of custom AI and software development services.

Emerging players

• Haptik: Haptik builds conversational AI solutions and custom chatbot products for enterprise customer support and commerce. Comparable to Botics AI on custom AI chatbot delivery and integrations with existing business systems.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/BoticsAi
• LinkedInlinkedin.com/company/africa-business-integration-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about botics.ai