Doctronic
Doctronic is a New York-based AI-native healthcare platform offering 24/7 AI medical guidance, $39 telehealth visits with licensed physicians across all 50 states, and $4 autonomous AI prescription renewals in Utah, serving 10M+ users with 300K+ weekly actives.
- Company typePrivate
- Founded2023
- HeadquartersNew York, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingSoftware
What Doctronic does
Doctronic is a New York-based, venture-backed AI healthcare company that operates a direct-to-consumer platform delivering 24/7 AI-driven medical guidance, on-demand telehealth visits with state-licensed physicians, and — uniquely in the U.S. — autonomous AI prescription renewals for Utah residents. The platform is built on a multi-agent architecture of more than 100 specialized AI agents that draw on peer-reviewed medical research and use frontier language models from OpenAI, Anthropic, and Meta to conduct clinical interviews and recommend treatment plans; in a published 500-encounter study, board-certified physicians agreed with Doctronic's treatment plans 99.2% of the time with zero clinical hallucinations. The company has scaled to 10M+ lifetime users and 300K+ weekly active users across all 50 states, with reported 8-figure annualized revenue growing roughly 15x in the six months between its Series A and Series B.
Doctronic monetizes through a three-tier pricing structure: a free AI chat tier that serves as the top-of-funnel acquisition layer, a $39 per-visit telehealth tier (or insurance copay) with board-certified physicians, and a $4 per-refill AI prescription renewal service in Utah covering ~190 maintenance medications, with safety checks via Surescripts and First Data Bank and automatic physician escalation on clinical complexity. Subscription billing is managed through Stripe, and revenue is augmented by an emerging B2B2C motion that white-labels and embeds the AI doctor into hospital websites, payer/TPA offerings, employer benefits, and a national distribution partnership with Independent Pharmacy Cooperative (IPC) targeting rural and underserved communities. The company is HIPAA-compliant, LegitScript-certified, and operates under a regulatory mitigation agreement with the Utah Office of Artificial Intelligence Policy, making it the first AI system legally authorized to renew prescriptions in the U.S.
The company was founded in 2023 by Matt Pavelle and Adam Oskowitz, is led by Chief Medical Officer Byron Crowe, and has raised more than $65M in under twelve months across a $5M seed (USV, April 2025), a $20M Series A (Lightspeed, September 2025), and a $40M Series B (Abstract and Lightspeed co-led, March 2026) with participation from Seven Stars, USV, Tusk Ventures, and Mantis. Doctronic's most material near-term risk is a formal April 2026 request from the Utah Medical Licensing Board to suspend its AI prescription refill pilot, which threatens the regulatory moat underpinning the autonomous renewal product.
Doctronic firmographics
Firmographics- Name
- Doctronic
- Legal name
- Doctronic Inc.
- Website
- https://doctronic.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Doctronic is a New York-based AI-native healthcare platform offering 24/7 AI medical guidance, $39 telehealth visits with licensed physicians across all 50 states, and $4 autonomous AI prescription renewals in Utah, serving 10M+ users with 300K+ weekly actives.
- Ownership category
- akta.pro rank
Doctronic industry classification
Industry- Product category
- AI Telehealth and Digital Primary Care
- NAICS
- Offices of Physicians (62111)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)
- akta.pro secondary industries
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)
Keywords
Where Doctronic is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Doctronic business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Freemium AI Services: Free AI doctor chat and health information available to any user; serves as a top-of-funnel acquisition channel and user engagement layer that does not itself generate direct revenue but anchors a freemium funnel.
- Physician telehealth consultations: Paid telehealth visits with state-licensed Doctronic physicians at $39 per visit or insurance copay; connects patients to board-certified clinicians available 24/7 across all 50 states via video.
- AI Prescription Renewal Service: Utah-only AI prescription renewal service priced at $4 per refill, paid out of pocket and not billed to insurance; 190-medication formulary across chronic, maintenance, mental health, and birth control categories.
- Recurring subscriptions: Subscription plans for paid Services with auto-renewal at monthly or annual cadence; Stripe-managed billing for individual patients and enterprise clients, including promotional and membership offers.
- Enterprise partnerships (hospitals, payers, TPAs, employers): B2B revenue from white-label embedding, API integration, hospital system partnerships, payer/TPA collaborations, and employer-sponsored healthcare benefits; targets lower per-member-per-month costs versus traditional telehealth.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free AI doctor chat and general health information |
| Unit Pricing | Pay-as-you-go | Physician telehealth visit at $39 (or insurance copay) |
| Unit Pricing | Pay-as-you-go | Utah AI prescription renewal at $4 per refill |
| Subscription | Monthly | Subscription plans with auto-renewal |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels8 records
Doctronic product offering
Product offeringCore offering
Doctronic operates an AI-native healthcare platform that combines a free, anonymous, multi-agent AI doctor chatbot with paid 24/7 telehealth visits from state-licensed physicians ($39 per visit or insurance copay) and a state-authorized AI-assisted prescription renewal service ($4 per refill, Utah only). The platform is available across all 50 U.S. states via a web and iOS app, is HIPAA compliant, and is also distributed to enterprise partners (hospitals, payers, TPAs, employers, independent pharmacies) via white-label embedding, API integration, and custom clinical guidelines.
Product overview
Doctronic is a single unified AI-native healthcare platform anchored by the Doctronic AI Doctor Platform, which combines three integrated service modules: (1) the free Doctronic AI Services for automated health information and symptom analysis, (2) the paid Doctronic Physician Services for 24/7 telehealth visits with state-licensed physicians, and (3) the Utah AI Prescription Refill Program (Utah Renewal Service), a state-authorized AI module that autonomously renews eligible maintenance medications for Utah residents. The platform is available across all 50 U.S. states through a web interface (doctronic.ai) and a companion mobile app, and is extended to enterprise partners via white-label embedding, API integration, and custom clinical guidelines.
Differentiator
Problem solved
Functional benefit
Products and services
- Doctronic AI Doctor Platform The overarching AI-native healthcare platform powering all of Doctronic's offerings. Free, anonymous, HIPAA-compliant, available 24/7 across all 50 states, and built on a multi-agent AI architecture of 100+ specialized agents drawing on peer-reviewed medical research. Connects users to AI symptom analysis, treatment plans, telehealth visits with a nationwide network of board-certified physicians, and (in Utah) AI-driven prescription renewals.
- Doctronic AI Services (free AI doctor chat) Free, anonymous, HIPAA-compliant AI doctor chat that provides general health information, symptom analysis, possible-diagnosis explanations, and personalized medical guidance to help users prepare for and have informed conversations with their doctor. Available 24/7 across all 50 states. Functions as a free top-of-funnel tier for the platform.
- Doctronic Physician Services (telehealth visits) Paid telehealth consultations with state-licensed Doctronic physicians available 24/7 across all 50 states via video. Priced at $39 per visit or insurance copay, with refunds available if the patient is not satisfied (except for insurance-paid visits). Establishes a physician-patient relationship for direct care delivery, with physician escalation available for complex cases flagged by the AI.
- Utah AI Prescription Refill Program (Utah Renewal Service) State-authorized AI-assisted prescription renewal service available to Utah residents only (both patient and pharmacy must be in Utah), operating under a regulatory mitigation agreement with the Utah Office of Artificial Intelligence Policy and Utah Division of Professional Licensing. Renews approximately 190 eligible maintenance medications (excluding controlled substances and injectables) at $4 per refill, with multi-layer automated safety checks via Surescripts and First Data Bank and automatic escalation to a licensed physician for complex cases. The first AI legally authorized to renew prescriptions without a physician in the loop in the United States.
- Doctronic Mobile App iOS mobile app that gives users access to Doctronic's AI health consultations, paid telehealth physician services, treatment-related push notifications and SMS, and account management, with HIPAA-compliant sign-in via Apple, Facebook, or Google.
Quantifiable outcome
- 99.2% physician treatment-plan alignment and zero clinical hallucinations across 500 published patient encounters
- +5 more outcomes
Companies that use Doctronic
Customer profileNamed customers4 records
Segments1 record
Ideal customer profiles4 records
Doctronic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability10 records
Feature6 records
Doctronic partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and flagship.
- OpenAIcoreLeading AI model provider powering Doctronic's AI doctor; Doctronic accesses OpenAI's advanced language models alongside Anthropic and Meta to deliver accurate, up-to-date medical guidance grounded in peer-reviewed research.
- AnthropiccoreLeading AI model provider powering Doctronic's AI doctor; one of three frontier model partners (OpenAI, Anthropic, Meta) enabling accurate, up-to-date medical guidance.
- MetacoreLeading AI model provider; Doctronic leverages Meta language models alongside OpenAI and Anthropic to power its AI doctor experience.
- ClerkcorePowers Doctronic's secure user authentication system, enabling seamless social logins and account management while maintaining the highest security standards for sensitive health information.
- StripecoreManages all customer payments, subscriptions, and promotional offers for Doctronic, delivering checkout experiences for both individual patients and enterprise clients.
- SurescriptscoreNational prescription network integration that verifies a patient's full prescription history as part of the Utah AI Prescription Refill Program's automated safety checks before any renewal.
- First Data BankcoreProvides drug interaction, allergy, and contraindication screening used as part of the Utah AI Prescription Refill Program's automated safety checks.
- Independent Pharmacy Cooperative (IPC)flagshipStrategic partnership announced in May 2026 to deliver AI-enabled telehealth services through IPC's network of independent pharmacies across the U.S., targeting rural and underserved communities as part of IPC's Digital Health roadmap.
- Utah Office of Artificial Intelligence PolicyflagshipFormal partnership governing the Utah AI Prescription Refill Program, the first state-approved program allowing an AI to legally participate in prescription renewals; operates under a regulatory mitigation agreement with monthly state reporting.
Scale indicators13 records
Recent moves8 records
Expansion highlights7 records
Doctronic competitors and assessment
Company assessmentDirect peers
- K Health: AI-first primary care platform offering 24/7 chat-based symptom assessment combined with clinician visits; closest direct peer in D2C AI doctor model with similar freemium-to-paid funnel and clinical safety positioning.
- Babylon Health: AI-powered symptom assessment and triage combined with telehealth consultations; pioneering AI doctor architecture serving consumers globally and competing directly in clinical AI safety and accuracy benchmarks.
- Ada Health: AI symptom assessment app used by consumers and integrated into health systems; comparable peer on AI symptom triage accuracy, consumer engagement, and healthcare system partnerships.
- Hims & Hers Health: D2C telehealth platform offering AI-assisted consultations and prescription fulfillment for mental health, dermatology, and primary care; directly comparable D2C telehealth + subscription model with AI capabilities being layered on.
- Ro: D2C telehealth platform providing AI-assisted consultations and prescription treatments across multiple verticals; comparable D2C consumer model and pricing tier structure, increasingly integrating AI clinical decision support.
- Buoy Health: AI-powered symptom checker and care navigation tool used by health systems and payers; directly comparable AI-first triage product with similar healthcare system partnership GTM.
Broad incumbents
- Teladoc Health: Large incumbent virtual care provider offering telehealth across all 50 states with broad payer and employer contracts; competes by adding AI capabilities and presents the largest competitive threat to Doctronic's enterprise motion.
- Amwell: Enterprise telehealth platform serving hospitals, payers, and employers with embedded virtual care; comparable B2B2C distribution model and hospital integration approach, including Converge platform for care delivery.
Emerging players
- Carbon Health: Hybrid AI + brick-and-mortar primary and urgent care provider offering 24/7 virtual care; emerging competitor combining AI clinical decision support with physical clinic footprint for more comprehensive care delivery.
- Maven Clinic: Virtual care platform specializing in women's and family health with employer-sponsored B2B2C model; comparable enterprise employer benefits motion and AI-enabled care delivery in a specific specialty vertical.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Doctronic social profiles
Digital presenceDoctronic compliance and trust
Trust signalCompliance4 records
Doctronic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Doctronic leadership team
Management profileNumber of profiles
Profiles3 records
Doctronic funding detail
Funding detailFunding overview
Funding rounds3 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Doctronic M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Doctronic
What does Doctronic do?
Doctronic operates an AI-native healthcare platform that combines a free, anonymous, multi-agent AI doctor chatbot with paid 24/7 telehealth visits from state-licensed physicians ($39 per visit or insurance copay) and a state-authorized AI-assisted prescription renewal service ($4 per refill, Utah only). The platform is available across all 50 U.S. states via a web and iOS app, is HIPAA compliant, and is also distributed to enterprise partners (hospitals, payers, TPAs, employers, independent pharmacies) via white-label embedding, API integration, and custom clinical guidelines.
Is Doctronic a public or private company?
Doctronic is a private company. It is classified as venture growth investor backed and is currently operating.
When was Doctronic founded?
Doctronic was founded in 2023. It employs 51 to 100 people.
Where is Doctronic based?
Doctronic is headquartered in New York, United States, in the North America region.
How does Doctronic make money?
Five revenue lines are on record. Freemium AI Services are the primary driver. The others are physician telehealth consultations, AI Prescription Renewal Service, recurring subscriptions and enterprise partnerships (hospitals, payers, TPAs, employers).
Who are Doctronic's main competitors?
Direct peers on record are K Health, Babylon Health, Ada Health, Hims & Hers Health, Ro and Buoy Health. Broad incumbents are Teladoc Health and Amwell. Emerging players are Carbon Health and Maven Clinic.
Does Doctronic have an API?
Yes. Doctronic offers a partner/enterprise-facing API used for white-label embedding and custom clinical guidelines integration into healthcare systems, hospital websites, and digital health platforms. It supports integration with hospital systems, medical practices, payer/TPA platforms, and healthcare technology partners, though no public developer documentation portal is linked. API integrations are custom-scoped per partner organization.
What industry is Doctronic in?
Doctronic's product category is AI Telehealth and Digital Primary Care. Its primary akta.pro industry code is HLALAIAA, DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription), with a secondary code of HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs). Its NAICS code is 62111 and its SIC code is 8000.