Electronic Caregiver

What Electronic Caregiver does

Electronic Caregiver, founded in 2009 and headquartered in Las Cruces, New Mexico, is a private health-technology company that builds AI-driven virtual caregiver and remote patient monitoring systems for seniors, chronically ill patients, home care agencies, senior living communities, healthcare providers, and family caregivers. The company's core product, Addison Care, is a 3D avatar-based virtual caregiver platform that combines voice and touch interaction, Bluetooth-enabled vitals monitoring, Wi-Fi-sensed activity monitoring (Addison Aware), TeleCare coordination, four-way emergency response, and direct integration into the athenaOne electronic health record system. The underlying architecture runs on AWS HIPAA-compliant cloud infrastructure and integrates OpenAI's ChatGPT for conversational AI, Cognitive Systems' WiFi Motion technology for non-intrusive sensing, and Sensory wake-word technology for on-device voice control. The company has invested over $140 million in R&D and holds 28 awarded patents with 50+ pending applications.

Electronic Caregiver operates a hybrid go-to-market combining direct-to-consumer sales, a Master Care Partner reseller network with commission-based compensation, enterprise field sales to healthcare providers, and franchise partnerships with senior care networks including Synergy HomeCare and Always Best Care. Revenue is generated through subscription services (Addison Care, Premier, and Pro Health at approximately $8/day), hardware sales (Lenovo tablets, wearables, medical devices), Medicare/Medicaid reimbursement for RPM and CCM programs across 12 approved states, and reseller commissions. The company also operates a 24/7 human-led TeleCare Center that provides the human continuity layer alongside the AI platform. Deployment reach includes thousands of real-world users across Medicare, Medicaid, and private-pay environments, with validated metrics including 79% daily vitals compliance versus a 16-40% national average for traditional RPM systems and 100% system uptime across more than 220,000 runtime events.

The company is privately held under Founder & CEO Anthony Dohrmann and has raised approximately $120 million in total equity and debt funding, including a $42.5 million round in October 2022 from repeat investors. Recent strategic activity includes the 2026 launch of the Longitudinal Care Intelligence Platform in partnership with HCUnity (connecting to TEFCA-enabled networks), the Hybrid Home Care model launch with Synergy HomeCare and Always Best Care, the Addison Aware Wi-Fi sensing rollout with Cognitive Systems, athenahealth Thrive Conference debut, and the Rio Grande Health Technology Corridor expansion creating hundreds of new roles from Las Cruces to Roswell over 12-18 months.

Name

Electronic Caregiver

Legal name

Electronic Caregiver, Inc.

Website

https://electroniccaregiver.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Electronic Caregiver builds Addison Care, an AI-driven 3D virtual caregiver platform combining remote patient monitoring, Wi-Fi-sensed activity tracking, TeleCare coordination, and athenaOne EHR integration to serve seniors, chronically ill patients, home care agencies, senior living communities, and healthcare providers across Medicare, Medicaid, and private-pay markets in the United States.

Ownership category

akta.pro rank

Product category

Virtual Caregiver Platform

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Technology Assistance & Digital Support for Seniors (HSABAAAH)

Keywords

• Virtual caregiver platform
• Remote patient monitoring
• Personal emergency response
• Chronic care management
• AI healthcare software

Headquarters

HQ city

Las Cruces

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Subscription Services: Ongoing subscription-based services for Addison Care, Premier, and Pro Health systems providing continuous monitoring, emergency response, TeleCare, and care coordination. Billed monthly with recurring revenue from service fees.
2. Hardware Sales: Sale of integrated hardware systems including Lenovo tablets, sensors, wearables, and medical devices. One-time hardware purchase component alongside ongoing subscription services.
3. Healthcare Reimbursement: Services available through Medicare-reimbursed programs including Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). Revenue from healthcare payer reimbursements for covered services.
4. Care Partner Commissions: Master Care Partners earn $200 per order and $50 monthly service override on enrolled customer accounts. Commission structure incentivizes reseller network expansion and customer retention.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Electronic Caregiver sells the Addison Care platform, an AI-driven 3D virtual caregiver that delivers 24/7 medication management, vitals monitoring, emergency response, and care coordination for seniors and chronically ill individuals at home. The platform is sold as a hardware-plus-subscription bundle through direct consumer sales, a Master Care Partner reseller network, and enterprise channels serving home care agencies, senior living communities, and healthcare providers under Medicare RPM/CCM programs.

Product overview

Electronic Caregiver offers a unified product portfolio anchored by Addison Care, a comprehensive AI-driven 3D virtual caregiver platform that serves as the core ecosystem. The portfolio includes: Addison Aware (Wi-Fi sensing add-on for activity monitoring), ADDI (care companion sub-brand), Pro Health and PremierUltra (monitoring and alert modules), Connected Care+ (RPM/CCM platform), and the TeleCare Center (24/7 human support service). Products operate both independently and as integrated components of the Addison Care ecosystem, with hardware offerings like PremierGO and software features like WallPass extending capabilities. The architecture combines AI-powered virtual care with human oversight, offering continuous patient engagement, remote monitoring, care coordination, and emergency response across Medicare, Medicaid, private-pay, and enterprise healthcare environments.

Differentiator

Problem solved

Functional benefit

Brands

• Addison Care: AI-powered 3D virtual caregiver platform for continuous patient engagement, health monitoring, emergency response, and care coordination.
• Addison Aware
• Pro Health
• PremierUltra
• ADDI
• TeleCare Center
• Connected Care +
• PremierGO
• WallPass
• pocketMD

Products and services

• Addison Care AI-driven 3D virtual caregiver platform providing 24/7 continuous patient monitoring, medication management, emergency response, and TeleCare integration for seniors, chronically ill patients, home care agencies, and healthcare providers.
• Addison Aware Wi-Fi sensing product that monitors user activities without cameras or wearables, using Cognitive Systems WiFi Motion technology to detect movement patterns, falls, sleep patterns, and daily routines, and alerts caregivers via mobile app.
• ADDI Care companion and health management product offering 24/7 emergency response, physician consultation, telecare coaching, and care coordination for individuals and family caregivers.
• Pro Health Smart health hub for chronic care management and advanced remote patient monitoring, providing Bluetooth-enabled vitals monitoring (blood pressure, blood sugar, oxygen, heart rate), medication reminders, and 24/7 emergency response.
• PremierUltra Mobile medical alert and personal security system with cellular services, GPS tracking, wrist pendant, and 24/7 emergency response for protection at home or on the go.
• Connected Care + Connected care platform for healthcare providers that combines Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services, integrating multiple monitoring technologies and care coordination features under one operational system.
• TeleCare Center 24/7 human-led TeleCare service staffed by compassionate care experts who perform check-ins, follow-ups, and trusted relationship-based support as the human continuity layer alongside the Addison Care AI platform.
• PremierGO All-in-one mobile emergency response pendant combining Premier Series functionality with auto-fall detection, 4G LTE nationwide coverage, GPS updates, water-resistant design, and up to 96-hour battery life.
• WallPass Smartphone application providing real-time geolocation monitoring with infectious disease hotspot heat-mapping data overlay, tracking phone location every two minutes while moving and every 30 minutes when stationary.
• Longitudinal Care Intelligence Platform Major platform expansion combining patient engagement, care coordination, clinical intelligence, and outcomes measurement, integrating with TEFCA-enabled networks, Qualified Health Information Networks, and Health Information Exchanges for healthcare organizations, providers, and care management teams nationwide.
• Hybrid Home Care Model Hybrid Home Care delivery model combining the Addison Care AI virtual caregiver platform with flexible in-home support services, launched in partnership with Synergy HomeCare and Always Best Care to expand the addressable home care market and address caregiver shortages.

Quantifiable outcome

• 79% daily vitals compliance in Medicare test vs 16-40% national average for traditional RPM systems
• +4 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability8 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered flagship and core.

• HCUnityflagshipStrategic or Co-development Partner · 1 July 2026Major platform expansion advancing Addison Care ecosystem into longitudinal care intelligence platform. Combines patient engagement, care coordination, clinical intelligence, and outcomes measurement. Integrates with national healthcare information exchange infrastructure including TEFCA-enabled networks and Health Information Exchanges.
• New Mexico State UniversitycoreStrategic or Co-development PartnerWorkforce development partnership developing Advanced TeleCare Care Coach certification curriculum. Establishes direct pipeline from university education into nationally scaled TeleCare operations as part of Rio Grande Health Technology Corridor initiative.
• athenahealthflagshipTechnology or IntegrationDirect EHR integration into athenaOne electronic health record system. First fully interoperable AI-powered 3D virtual caregiver accessible to thousands of healthcare providers nationwide through leading EHR platform. Enables workflow automation, alerting, and claims reporting for RPM and CCM programs.
• AWScoreTechnology or IntegrationCloud infrastructure provider for Addison Care platform. AWS Well-Architected reviewed and HIPAA-compliant architecture. AWS Enterprise Marketplace listing for qualified partners. NIH collaboration on falls reduction using AI and computer vision.
• Cognitive SystemscoreTechnology or IntegrationInnovation collaboration for Wi-Fi sensing technology powering Addison Aware non-intrusive monitoring. WiFi Motion technology enables aging-in-place without cameras or wearables through changes in Wi-Fi signal patterns.
• SensorycoreTechnology or IntegrationWake word technology provider for Addison 'wake word' and screen control commands. TrulyHandsfree technology runs 100% on device with no voice data saved or transmitted, providing ultimate privacy for health and home care assistants.
• National Institutes of Health (NIH)coreStrategic or Co-development PartnerCollaborative research on falls reduction through AI, computer vision, and virtual caregiving. AWS Health Competency Case Study partnership with University of Massachusetts-Amherst.
• University of Massachusetts-AmherstcoreStrategic or Co-development PartnerAcademic research partnership collaborating with NIH and Electronic Caregiver on falls reduction study using AI and computer vision technologies.
• Synergy HomeCareflagshipChannel Partner/ Reseller/ DistributorFranchise home care network partnership for Hybrid Home Care model launch at Synergy HomeCare Annual Franchise Meeting 2026. Model positions continuous virtual care as replacement for traditional hourly-based home care delivery.
• Always Best CareflagshipChannel Partner/ Reseller/ DistributorSenior living and home care franchise partnership for Hybrid Home Care model introduction at Always Best Care Conference 2026. Joint positioning of model as solution to caregiver shortages and market expansion.
• Genesis Home CarecoreChannel Partner/ Reseller/ DistributorHome care agency partnership providing Electronic Caregiver's personal emergency response and remote patient monitoring services to clients in Georgia community.
• Capstone CliniccoreStrategic or Co-development PartnerAWS Health Competency Case Study partnership scaling telehealth and remote patient monitoring services through direct EHR integration into athenaOne.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Care.coach: AI-powered virtual avatar companion providing 24/7 engagement, reminders, and health monitoring for seniors and chronic-condition patients. Closest direct peer to Addison Care in combining avatar-based interaction with care coordination, although Care.coach leans more on human-in-the-loop than fully AI-automated conversations.
• Independa: TV-based engagement, telecare, and remote monitoring platform for seniors aging in place. Direct competitor in senior-living and home-care channels, with similar caregiver-portal model, though focused on leveraging existing TV hardware rather than dedicated tablets/avatars.
• CarePredict: AI-driven activity and behavior monitoring platform for seniors using wearable sensors to detect health changes and falls. Direct competitor in continuous activity-monitoring for elderly care, though CarePredict requires wearables while Addison Aware relies on Wi-Fi sensing.
• Vivify Health: Remote patient monitoring platform now part of Optum, offering connected health kits and a clinician dashboard for chronic care management. Direct competitor in RPM/CCM and Medicare-reimbursable remote monitoring programs where Electronic Caregiver operates Pro Health and Connected Care+.
• Health Recovery Solutions: Remote patient monitoring platform used by hospitals and home health agencies for chronic and post-acute care. Competes head-to-head in the same provider-channel RPM market, with similar emphasis on reducing readmissions and managing Medicare populations.
• GrandPad: Simplified tablet purpose-built for seniors, with integrated care features including video calls, medication reminders, and family connectivity. Direct competitor for elderly engagement hardware with overlapping customer profile (seniors aging at home and their family caregivers).

Broad incumbents

• Connect America: Established personal emergency response and remote patient monitoring provider serving seniors nationwide across both consumer and healthcare channels. Larger incumbent that competes in both PERS and RPM categories where Electronic Caregiver operates PremierGO and Pro Health.
• Medical Guardian: Leading direct-to-consumer personal emergency response and connected health company for seniors. Broader PERS incumbent with greater brand awareness in the senior consumer market where Electronic Caregiver competes via PremierUltra and PremierGO.
• Best Buy Health / Current Health: Best Buy's health division (incorporating Current Health) provides RPM and in-home care logistics at national scale leveraging Best Buy's Geek Squad. Broad incumbent with substantially larger distribution and consumer brand, entering the same remote patient monitoring and aging-at-home space as Electronic Caregiver.

Emerging players

• Vesta Healthcare: 24/7 virtual care platform providing in-home care for complex, chronically ill patients through partnerships with health plans and providers. Emerging player in payer-sponsored complex-care management — adjacent to Electronic Caregiver's chronic-care management programs but focused on higher-acuity populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/electroniccare
• Facebookfacebook.com/electroniccaregiver
• LinkedInlinkedin.com/company/electronic-caregiver
• Instagraminstagram.com/electroniccaregiver

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds4 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Electronic Caregiver