Wysa

What Wysa does

Wysa (legally Touchkin eServices Pvt. Ltd.) is an AI-powered digital mental health platform founded in 2015 and headquartered in Bengaluru, India, with operational offices in Boston and Reading, UK. The company serves individuals, employers, healthcare systems, insurers, and governments across more than 95 countries, claiming to have helped 6 million people and covered 11 million lives through enterprise deployments with over 1 billion AI conversations. Its core product is a conversational AI agent that combines rule-based algorithms with large language modeling to deliver evidence-based support grounded in CBT, Solution Focussed Therapy, and mindfulness, supplemented by a library of 200+ interactive digital tools and optional human coach integration via text and Zoom.

The platform is structured as a modular suite: Wysa Gateway automates clinical intake and referral pathways with 95% diagnostic accuracy in NHS deployment; Wysa Navigator is an AI wellbeing hub that consolidates organizational support services; Wysa Copilot is a therapist-companion tool for hybrid AI-plus-human care; Wysa AI Self-Help is the core conversational app; Wysa for Teams is an SMB SaaS product priced at $50 per employee per year for organizations of 5–200; Wysa Dreamkit is a phygital wellbeing program for underserved adolescents; and Kins (acquired) extends the offering into physical therapy. Distribution channels include direct enterprise sales, self-serve Teams e-commerce, mobile app stores, NHS and health-system partnerships, insurer channels (Vitality, Aetna International, Swiss Re), and impact partnerships (Girl Effect, Udaan NGO, Azad Foundation). Revenue is generated through enterprise B2B subscriptions, SMB SaaS subscriptions, consumer freemium with premium coaching upsell, and coaching services, with quote-based enterprise pricing and a freemium consumer app on iOS, Android, web, and WhatsApp.

The company has raised approximately $25.5M in disclosed equity across a 2021 Series A led by W Health Ventures and a 2022 Series B led by HealthQuad and British International Investment, plus a £5.3M Wellcome grant in 2026. It holds an FDA Breakthrough Device Designation for its AI conversational agent, maintains HIPAA and GDPR compliance, and supports nine global languages plus 10+ Indian regional languages. Recent strategic moves include the acquisitions of April Health (Collaborative Care Model, March 2025) and Kins (physical therapy, 2025), the US launch of Wysa Gateway (June 2025), and multilingual expansion (December 2025).

Name

Wysa

Legal name

Touchkin eServices Pvt. Ltd

Website

https://wysa.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Wysa is an AI-powered digital mental health platform combining conversational AI with evidence-based therapeutic tools to serve individuals, employers, healthcare systems, and insurers across 95+ countries.

Ownership category

akta.pro rank

Product category

Digital Mental Health

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYHLALAEAK

Workplace Mental Health & EAP-Integrated Teletherapy Platforms

Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms

SECONDARYHLALADAB

Behavioral & Mental Health Virtual Care (EAP/Teletherapy)

Healthcare & Life Sciences/Telehealth Platforms/Employer-Sponsored Virtual Care Platforms

SECONDARYHSADAJAH

Meditation Apps, Digital Courses & Online Communities

Home & Personal Services/Fitness, Wellness & Personal Training/Meditation, Mindfulness & Breathwork

Keywords

• AI mental health
• Digital therapeutics platform
• Conversational AI therapy
• Employee wellbeing software
• Behavioral health technology

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Enterprise/B2B Subscriptions: Annual subscription contracts with employers, health systems, insurers, and government agencies. Tiered pricing based on organization size and product modules (AI Self-Help, Navigator, Copilot, Gateway). Contracts include implementation, analytics dashboards, and human coach access where applicable.
2. Teams SMB Subscription: $50 per employee per year ($75 App Store value) for organizations with 5-200 employees. Includes Wysa Premium resources, anonymous unlimited 24/7 AI access, and self-guided exercises.
3. Consumer Freemium: Free AI chatbot access with limited tool library. Premium subscription at cost for sustainability with expanded tool library and direct access to human coaches (text-based and audio-video sessions in select regions).
4. Coaching Services: Premium human coaching sessions available via text-based messaging (weekly sessions) and audio-video Zoom calls (Weekly 1 session, Monthly 4 sessions, Quarterly 12 sessions plans).

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels7 records

Core offering

Wysa provides an AI-powered conversational mental health platform that delivers evidence-based self-help, guided coaching, and crisis support through a mobile app, web application, and WhatsApp. The company sells enterprise solutions (Wysa Gateway, Navigator, Copilot, Barometer) to health systems, insurers, employers, and government bodies, while also offering a direct-to-consumer app and a self-serve product (Wysa for Teams) for small businesses.

Product overview

Wysa is an AI-powered digital mental health platform offering a portfolio of integrated products for individuals, employers, healthcare systems, and insurers. The core product is an AI conversational agent using a combination of rule-based algorithms and large language modeling to deliver evidence-based therapeutic support. The platform architecture includes Wysa Gateway (digital intake automation), Wysa Navigator (wellbeing hub for benefits consolidation), Wysa Copilot (therapist companion for hybrid care), and Wysa AI Self-Help (core conversational support), all accessible via mobile app, web, and WhatsApp. Additional offerings include Wysa for Teams (SMB SaaS), Wysa Dreamkit (phygital program for underserved populations), and human coaching services (text-based and audio-video via Zoom). The platform has expanded to support 9+ languages and serves users across 95+ countries with over 1 billion AI conversations.

Differentiator

Problem solved

Functional benefit

Brands

• Wysa Gateway: Smart digital intake chatbot for automating clinical screenings and referral pathways
• Wysa Navigator
• Wysa Copilot
• Wysa AI Self-Help
• Kins

Products and services

• Wysa (Core AI App)
• Wysa Gateway
• Wysa Navigator
• Wysa Copilot
• Wysa for Teams
• Wysa Dreamkit
• Wysa Barometer
• Human Coaching Services

Quantifiable outcome

• 91% of users find Wysa helpful
• +9 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature8 records

Partnerships

17 partnerships are on record, tiered core and supporting.

• April HealthcoreStrategic or Co-development Partner · 1 March 2025March 2025 merger combining Wysa's AI chatbot tools with April Health's virtual behavioral health services for Collaborative Care Model (CoCM) deployment. Every referral receives AI support regardless of insurance status.
• April Health Inc.coreStrategic or Co-development Partner · 1 March 2025Integration partnership for primary care practices to deliver integrated behavioral health care through CoCM model. April Health provides people-powered care coordination with Wysa's smart technology.
• KinscoreStrategic or Co-development PartnerAcquisition expanding Wysa's physical therapy integration. Licensed clinicians deliver PT outside clinic while Wysa's AI bridges physical and mental health across care pathways.
• SmartstaffsupportingStrategic or Co-development PartnerPilot partnership providing Wysa Hindi app to 250 factory workers in peri-urban Delhi and Bangalore. Demonstrated 27% increase in positive emotion and 80% returning for multiple sessions.
• Girl EffectsupportingStrategic or Co-development PartnerJoint development of Hinglish WhatsApp chatbot for young women aged 18-24 in North India. 3,100 unique girls engaged across Rajasthan, Jharkhand, Delhi, Uttar Pradesh, Bihar, and Haryana with 86% positive recommendation rate.
• Udaan NGOsupportingStrategic or Co-development PartnerFeasibility study collaboration for rural adolescents and young adults with type-1 diabetes in Maharashtra. 96% engagement rate demonstrated effectiveness for chronic condition mental health support.
• Milaan FoundationsupportingStrategic or Co-development PartnerAcademic and community partner in £5.3M Wellcome-funded study for adolescent girls mental health in rural India. Focus on culturally relevant intervention adaptation.
• 100x Impact AcceleratorsupportingStrategic or Co-development PartnerImpact accelerator partnership supporting Wysa's mission to deliver scalable mental health solutions in low-resource contexts.
• Azad FoundationsupportingStrategic or Co-development PartnerPartnership providing anonymous, stigma-free mental health support for women from low-resource settings in India.
• Royal Rajasthan FoundationsupportingStrategic or Co-development PartnerPartnership focused on mental resilience for women in resource-scarce areas of Rajasthan through anonymous, secure, accessible Wysa platform.
• NHS Talking TherapiescoreStrategic or Co-development PartnerClinical deployment of Wysa Gateway digital intake and Wysa app for patients waiting for therapy. Over 185,000 patients served, 30 minutes saved per assessment, 91% referral completion rate.
• VitalitycoreChannel Partner/ Reseller/ DistributorGlobal insurer partnership providing member wellbeing support and claims optimization. Wysa integrated into Vitality's wellness offerings for health insurance members.
• Aetna InternationalcoreChannel Partner/ Reseller/ DistributorPartnership providing Aetna members with 24/7 mental wellness support through Wysa's AI-powered digital front-door service.
• Swiss RecoreChannel Partner/ Reseller/ DistributorReinsurance partnership developing mental health app for insurers' disability books. Estimated USD 15 billion mental health claims annually addressed through digital intervention.
• Tata Institute of Social SciencessupportingStrategic or Co-development PartnerAcademic partner in Wellcome-funded research studying cultural barriers and co-designing evidence-based intervention for rural India adolescent mental health.
• Imperial College LondonsupportingStrategic or Co-development PartnerAcademic partner in Wellcome-funded research on AI-enabled mental health tool adaptation for adolescent girls in India.
• University of CambridgesupportingStrategic or Co-development PartnerAcademic partner contributing to Wellcome grant research on culturally relevant digital mental health intervention.

Scale indicators17 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Woebot Health: AI-driven mental health chatbot platform offering conversational CBT-style support for employers and health systems. Closest direct peer to Wysa given the AI-conversational, evidence-based approach to scalable mental health support.
• Headspace Health: Combined Headspace + Ginger platform offering mental wellness content, coaching, and teletherapy primarily through employer and health plan channels. Direct competitor in the employer mental health benefits market where Wysa also operates.
• Lyra Health: Enterprise mental health benefits platform providing therapy, coaching, and digital tools to global employers. Direct peer in selling to HR/benefits buyers with measurable productivity and clinical outcomes.
• Spring Health: Employer-focused precision mental health platform combining assessments, therapy, coaching, and digital tools. Directly comparable GTM (large employer sales) and outcome-driven value proposition to Wysa.
• Modern Health: Global mental health platform for employers offering self-service digital tools, coaching, therapy, and Circles coaching. Competes in the same employer mental health benefits market as Wysa.

Broad incumbents

• Calm: Leading consumer mental wellness and meditation app with growing employer/B2B distribution. Adjacent competitor in mindfulness, sleep, and stress content overlapping with Wysa's self-help and meditation tooling.
• BetterHelp: Largest online therapy network owned by Teladoc, providing unlimited messaging and live sessions via subscription. Comparable as a scaled digital mental health delivery model though therapy-led rather than AI-led.
• Talkspace: Public online therapy and psychiatry platform with B2B channel through employers and health plans. Comparable business model and buyer set though therapy-led rather than AI-conversational.

Emerging players

• Limbic: UK-based mental health AI company providing self-referral and triage tools integrated with NHS IAPT/Talking Therapies services. Highly comparable in NHS digital intake workflows, overlapping with Wysa Gateway's NHS deployment.
• Sondermind: Mental health provider network combining in-person and virtual therapy with measurement-based care, increasingly serving employer and health plan buyers. Comparable as a hybrid digital + human care model similar to Wysa's CoCM motion with April Health.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/wysa-ai
• Xx.com/wysabuddy
• Facebookfacebook.com/wysabuddy

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds9 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wysa