What Symbotic does

Symbotic Inc. (NASDAQ: SYM), founded in 2007 by Rick Cohen and headquartered in Wilmington, Massachusetts, is a publicly traded provider of end-to-end, AI-enabled warehouse automation systems for retailers, wholesalers, food and beverage distributors, and—most recently—healthcare distributors. The company designs, manufactures, and integrates its own hardware and software stack: a high-density automated storage and retrieval system (ASRS) populated by a fleet of 22,000+ SymBot autonomous mobile robots (including SymBot XL and SymBot TR variants) plus BreakPack Bots for less-than-case sortation, all orchestrated by a proprietary AI software platform that processes tens of terabytes of operational data daily and continuously self-improves from human tele-op intervention. The platform also extends into SymMicro micro-fulfillment (550 picks/hr, tri-zone temperature capable), the Exol Warehouse-as-a-Service network with SoftBank, and adjacent products acquired through Fox Robotics (autonomous forklifts), Veo Robotics (3D vision), and OhmniLabs (healthcare robotics).

Symbotic monetizes primarily through quote-based enterprise system sales with multi-year contracts at an average selling price of $50–60M per system (potentially doubling to $100–120M with the next-generation storage structure launching 2027), supplemented by a rapidly growing recurring software component (Q1 FY2026 software revenue +97% YoY), 24/7 tele-op and field-service contracts across 100+ operating locations, and a usage-based Warehouse-as-a-Service channel via the SoftBank-backed Exol JV ($7.5B commitment). The go-to-market is direct enterprise field sales led by Chief Customer Officer Michael Dunn, targeting the world's largest distribution companies; a high-profile flagship customer is Walmart, which represents ~85% of FY2025 revenue and has publicly disclosed ~30% shipping-cost reductions across multiple quarters of Symbotic deployment. Other enterprise customers include C&S Wholesale Grocers, Albertsons, Associated Wholesale Grocers, Southern Glazer's Wine and Spirits, Giant Tiger, Walmart México y Centroamérica, and Medline (the first healthcare customer). Symbotic exited Q2 FY2026 with $2B+ in cash, no debt, a $22.7B contracted backlog, a ~$32B market capitalization, and its first GAAP-profitable quarter in Q1 FY2026.

Name

Symbotic

Legal name

Symbotic Inc.

Website

https://symbotic.com

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Symbotic builds AI-enabled end-to-end warehouse automation systems combining proprietary SymBot autonomous mobile robots, high-density ASRS, and orchestration software. It serves large retailers, wholesalers, food/beverage distributors, and—newly—healthcare distributors, anchored by Walmart and a $22.7B contracted backlog.

Ownership category

akta.pro rank

Product category

Warehouse Automation Robotics

NAICS

Computer Systems Design and Related Services (54151), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Industrial Trucks, Tractors, Trailors & Stackers (3537)

akta.pro primary industry

Automated / Robotics-Enabled Fulfillment Centers (AS/RS, AMRs, Goods-to-Person) (TLALADAL)

akta.pro secondary industry

Palletizing, Depalletizing & Stretch/Shrink Wrapping Systems (IMALAOAF)

Keywords

• Warehouse automation systems
• Autonomous mobile robots
• AI warehouse software
• Robotic fulfillment
• Supply chain automation

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices26 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Systems Revenue: Sale of end-to-end warehouse automation systems comprising SymBot robots, ASRS infrastructure, robotic cells for depalletizing and pallet building, and related hardware. Average selling price $50-60 million per current system; expected to potentially double to $100-120 million with next-generation storage system. Q1 FY2026 systems revenue grew 27% year-over-year.
2. Software Revenue: Recurring revenue from Symbotic's AI-powered orchestration software platform. Q1 FY2026 software revenue surged 97% year-over-year, supporting a SaaS-like recurring revenue component.
3. Battery Technology Partnership with Nyobolt: Strategic investment and integration of Nyobolt's fast-charging lithium-ion battery technology into Symbotic's autonomous mobile robots, delivering 6x more energy capacity and 40% lighter weight compared to previous ultracapacitor solutions. Symbotic led Nyobolt's $60M Series C round.
4. Warehouse-as-a-Service (via Exol JV): Fulfillment-as-a-Service revenue stream through Exol (formerly GreenBox), a joint venture with SoftBank backed by $7.5 billion commitment. Provides B2B fulfillment, DTC fulfillment, retail consolidation, store fulfillment, overflow capacity, Exol Freight and Exol Parcel to businesses without requiring upfront capex on Symbotic systems.
5. Services and Customer Operations: 24/7 tele-op support, implementation, commissioning, on-site customer operations, training, warranty, spare parts and after-sales service revenue streams across deployed systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Core offering

Symbotic provides end-to-end AI-enabled warehouse automation systems for distribution centers, combining proprietary SymBot autonomous mobile robots, high-density automated storage and retrieval systems (ASRS), AI-driven orchestration software, and robotic cells for depalletizing and pallet building. The platform automates pallet-in to pallet-out handling of native cases (no totes or trays required), with add-on modules for micro-fulfillment (SymMicro), less-than-case sortation (BreakPack), and a Warehouse-as-a-Service offering delivered through the Exol joint venture with SoftBank. Customers buy multi-year, quote-priced contracts averaging $50-60 million per system, supplemented by recurring AI software revenue and lifecycle services.

Product overview

Symbotic offers a single, end-to-end, AI-powered automation platform organized as a core platform-plus-modules architecture. The core Symbotic Distribution Solution delivers fully automated native-case warehouse operations, built around the proprietary AI-Driven Software Platform that orchestrates hundreds of SymBot autonomous mobile robots (with variants SymBot XL and SymBot TR) within a high-density ASRS. Three add-on modules extend the platform's reach: SymMicro for back-of-store and micro-fulfillment (tri-zone temperature, 550 picks/hr), the BreakPack Bot for less-than-case sortation (plus the BreakPack capability add-on), and the Warehouse-as-a-Service offering delivered through the Exol partnership (formerly GreenBox Logistics). Acquired sub-brands extend the footprint into adjacent markets — Ohmnilabs brings AI robotics into healthcare facilities — and the platform is industry-tailored through dedicated solutions for Food & Beverage, Retail Grocery, Healthcare, Apparel, Retail General Merchandise, and CPG.

Differentiator

Problem solved

Functional benefit

Brands

• SymBot: Autonomous mobile robot (SymBot, SymBot XL, SymBot TR) that manages inventory in native cases or totes within the Symbotic automated storage and retrieval system.
• BreakPack Bot (BP Bot)
• SymMicro
• Exol (formerly GreenBox Logistics)
• Ohmnilabs

Products and services

• Symbotic Distribution Solution End-to-end warehouse automation solution that fully automates and manages inventory in native cases from pallet-in to pallet-out, providing high-density ASRS storage, smart pallet building, depalletization, inventory management, order preparation and shipping with 99.99%+ order accuracy and 9x throughput improvement. Sold to enterprise retailers, wholesalers, and distributors at average selling prices of $50-60M per system under multi-year contracts.
• SymMicro Micro-Fulfillment System Micro-fulfillment system adapted from Symbotic's warehouse automation technology for back-of-store and small-quantity each-pick operations; tri-zone temperature capable (ambient, refrigerated, frozen) within a single solution; achieves 550 picks per hour per station and 5x productivity improvement with zero-travel order picking.
• SymBot Autonomous Mobile Robots (SymBot, SymBot XL, SymBot TR) Proprietary family of autonomous mobile robots that manage inventory in native cases or totes within the Symbotic ASRS environment. SymBot handles up to 60 lbs with payload sizes up to 24 x 24 x 16.2 inches; SymBot XL handles larger 36 x 24 x 16.2 inch payloads; SymBot TR supports tote retrieval for picking and micro-fulfillment including tri-zone temperature. Batteries support 10+ hours with auto-charging for continuous 24/7 runtime.
• Symbotic AI-Driven Orchestration Software Platform Proprietary AI-powered orchestration software that seamlessly manages hundreds of industrial robots across the entire Symbotic System. Capabilities include case digitization, complex bot routing, sequencing, planning, smart mixed-SKU pallet building, 3D inventory mapping, digital anomaly detection, cloud-managed upgrades, and self-learning from human tele-op intervention. Integrates with customer WMS and ERP systems. Generates recurring SaaS-like software revenue.
• Warehouse-as-a-Service (Exol Network) Robotic fulfillment-as-a-service offering delivered through the Exol joint venture (Symbotic 35%, SoftBank) providing B2B fulfillment, DTC fulfillment, retail consolidation, store fulfillment, overflow capacity, Exol Freight (FTL/LTL/intermodal), and Exol Parcel through a nationwide network of fully automated warehouses spanning approximately 6 million square feet across California, Atlanta, Dallas, New Jersey, Illinois and Texas.
• Ohmnilabs Healthcare Robotics Symbotic-owned healthcare robotics brand bringing AI and robotics into healthcare facilities to improve the patient experience and create a cleaner, more sterile environment, extending Symbotic's automation footprint from the warehouse to the bedside.
• Symbotic Industry Solutions (Food & Beverage, Retail Grocery, Healthcare, Apparel, Retail General Merchandise, CPG) Industry-tailored configurations of Symbotic's modular automation platform addressing the SKU profiles, compliance and seasonal swing requirements of Food & Beverage, Retail Grocery, Healthcare, Apparel, Retail General Merchandise, and Consumer Packaged Goods (CPG) verticals.

Quantifiable outcome

• 60-80% warehouse labor cost reduction
• +11 more outcomes

Named customers9 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability7 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered core, minor and flagship.

• NyoboltcoreStrategic or Co-development Partner · 6 May 2026Symbotic led Nyobolt's $60 million Series C funding round at a $1 billion valuation, with Nyobolt achieving unicorn status. Symbotic's warehouse robots are using Nyobolt's lithium-ion battery technology delivering six times more energy capacity and 40% lighter weight compared to previous ultracapacitor solutions. Nyobolt reports 5x year-on-year revenue growth driven by demand from physical AI and data center applications.
• MedlinecoreStrategic or Co-development Partner · 16 April 2026Medline and Symbotic announced a strategic partnership to deploy Symbotic's AI-powered warehouse automation at one of Medline's 45 U.S. distribution centers in a 2027 pilot. Medline is the first healthcare company to deploy Symbotic's autonomous robot platform for picking, storage and retrieval operations, marking Symbotic's first entry into the healthcare sector beyond retail and consumer goods customers.
• Associated Wholesale Grocers (AWG) - Pearl River, LA deploymentcoreStrategic or Co-development Partner · 13 April 2026AWG's Board approved a significant investment in Symbotic's high-density warehouse automation technology at its Gulf Coast Division Support Center in Pearl River, Louisiana, part of AWG's North Star Strategic Plan. Construction begins early 2027, system goes live Q4 2027, handling nearly 19 million cases annually.
• Associated Wholesale Grocers (AWG)coreStrategic or Co-development Partner · 31 March 2026AWG and Symbotic announced a strategic agreement to deploy AI-enabled warehouse automation at AWG's Gulf Coast Division Support Center in Pearl River, Louisiana. Project covers approximately 114,000 square feet and is expected to handle nearly 19 million cases annually when fully operational in Q4 2027, replacing fully manual processes that currently handle over 22 million cases.
• Fox RoboticscoreOEM/ Whitelabel/ Licensing Partner · 4 February 2026Symbotic acquired Fox Robotics during its fiscal Q1 2026 earnings call, expanding its automation platform from warehouse-centric operations to dock-level logistics through Fox's autonomous forklift technology. Fox Robotics operates 100+ autonomous forklifts across 54 customer sites in the U.S. and Canada with 25 customers primarily running pilot programs, including a shared large customer in Walmart.
• Veo RoboticsminorOEM/ Whitelabel/ Licensing Partner · 19 July 2024Symbotic acquired substantially all assets of Veo Robotics for $8.7 million, including the FreeMove 3D depth-sensing computer vision system and related intellectual property. The technology is being integrated into Symbotic's warehouse robotics platform to enhance safety and enable more flexible human-machine collaboration.
• WalmartflagshipStrategic or Co-development PartnerWalmart is Symbotic's anchor customer and largest revenue contributor (~85% of FY2025 revenues). Symbotic end-to-end warehouse automation systems are deployed across Walmart's distribution centers, with documented 30% shipping cost reduction. The Walmart CEO David Guggina publicly endorses the system. Symbotic also acquired Walmart's Advanced Systems and Robotics division for $200 million per industry coverage.
• Exol (formerly GreenBox Logistics)flagshipStrategic or Co-development PartnerSymbotic partners with Exol (formerly GreenBox Logistics, rebranded December 8, 2025) to provide a nationwide network of fully automated warehouses offering robotic fulfillment-as-a-service. Backed by a $7.5 billion commitment from SoftBank Group and Symbotic, with first Atlanta facility open and additional sites planned in California, Texas, New Jersey and Illinois, totaling 6 million square feet. Symbotic holds 35% ownership in the JV.
• Massachusetts Institute of Technology (MIT)coreStrategic or Co-development PartnerMIT researchers in collaboration with Symbotic developed an AI system using deep reinforcement learning combined with a fast planning algorithm to coordinate warehouse robot traffic. In simulations, the system increased throughput by approximately 25% compared to other methods and adapted to different warehouse layouts. Symbotic also sponsors academic partnerships including Stanford Robotics Center, Georgia Tech, MIT, and MassRobotics.

Scale indicators13 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• AutoStore Holdings: Public Norwegian provider of cube-based automated storage and retrieval systems (ASRS) for warehouses. Direct competitor in the same enterprise warehouse automation market as Symbotic, with overlapping customers in retail grocery and broader goods distribution.
• Locus Robotics: Provider of autonomous mobile robots (AMRs) for warehouse order fulfillment, competing directly with Symbotic's SymBot fleet in less-than-case and e-commerce fulfillment use cases, particularly with third-party logistics and retail customers.
• Geek+: China-based global AMR and smart logistics provider offering mobile robots, goods-to-person systems, and sorting robots that compete with Symbotic in the same enterprise warehouse automation category across retail, 3PL, and manufacturing.
• Berkshire Grey: Provider of AI-enabled robotic solutions for supply chain automation including picking, sorting, and mobile fulfillment. Directly comparable to Symbotic's BreakPack, SymMicro, and mixed-SKU automation capabilities for retail and e-commerce.

Broad incumbents

• Dematic: KION Group-owned global supplier of integrated automated supply chain solutions, intralogistics, and warehouse management software. Competes with Symbotic across enterprise ASRS and material handling RFPs, though Dematic is a broader portfolio player without Symbotic's AI-native robotic focus.
• Swisslog: KUKA-owned provider of automated warehouse and distribution center solutions, including ASRS, shuttles, and software. Competes with Symbotic in the same enterprise warehouse automation market, particularly in retail grocery, food & beverage, and pharmaceutical distribution.
• Honeywell Intelligrated: Honeywell's automation business offering integrated material handling solutions, ASRS, conveyor systems, and warehouse execution software. Competes with Symbotic for large retail and distribution center automation contracts, though with a broader industrial automation portfolio.
• Amazon Robotics (Amazon): In-house robotics division of Amazon operating the world's largest fleet of warehouse AMRs and ASRS systems. While primarily serving Amazon's own fulfillment network, Amazon Robotics sets the competitive bar and benchmark for enterprise warehouse automation vendors including Symbotic.

Emerging players

• 6 River Systems: Shopify-owned provider of collaborative warehouse robots for picking and fulfillment operations. Overlaps with Symbotic's SymMicro and BreakPack capabilities for each-pick, less-than-case fulfillment in retail and 3PL environments.
• Vecna Robotics: Provider of autonomous material handling robots and orchestration software for warehouse and manufacturing logistics. Competes with Symbotic's AMR and orchestration platform in adjacent material handling use cases such as pallet handling and case picking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/symbotictweet
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• LinkedInlinkedin.com/company/symbotic
• Instagraminstagram.com/symbotic
• YouTubeyoutube.com/@symbotic

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds5 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Symbotic