Passport

What Passport does

Passport (Passport Global Inc.) is a cross-border ecommerce logistics and compliance platform founded in 2017 and headquartered in Palo Alto, California. The company serves more than 1,300 direct-to-consumer (D2C) ecommerce brands, primarily those doing $10M+ in annual revenue, shipping approximately 5 million parcels worth $500M+ annually to 200+ countries. Its core proposition unifies what would otherwise be a fragmented vendor stack — cross-border shipping, customs brokerage, HS-code classification, duty drawback, Seller of Record / Merchant of Record tax compliance, in-country fulfillment, and marketplace management — into a single platform branded Passport Global. The company reaches the market through a sales-led motion targeting high-growth D2C brands in beauty/personal care, apparel/footwear, and health & wellness, supplemented by partner referrals and 170+ 3PL/carrier integrations including ShipBob, Flexport, Capacity, Shopify, WooCommerce, and BigCommerce.

Under the hood, Passport operates an asset-light, multi-carrier shipping network combined with AI-powered compliance automation. The Winter 2026 Product Release introduced AI-driven customs classification and real-time landed-cost intelligence to help brands navigate shifting tariff and de minimis rules. The platform includes Passport Shipping (standalone cross-border parcel service with DDP/DDU options), Cross-Border Management, In-Country Enablement (local fulfillment via the Brand Access acquisition in 2025), Marketplace Management (Amazon, TikTok Shop, Mercado Libre), and standalone Compliance, Seller of Record, and Duty Drawback modules. Pricing is hybrid: bundled monthly subscriptions for Passport Global, transaction-based fees for shipping, and contingency-based pricing for duty drawback (no upfront fees, with up to 99% recovery).

In May 2026, Global-e Online Ltd. announced its acquisition of Passport for $350 million in upfront consideration (cash and ordinary shares) plus up to $75 million in contingent consideration tied to 2026 performance, expected to close in early July 2026. Passport's projected 2026 revenue was disclosed at approximately $100 million with break-even Adjusted EBITDA. Following close, founder and CEO Alex Yancher joined Global-e's executive management team to lead the integrated Passport business. The company had previously raised a $39M Series B led by TCV in January 2022 and acquired Access Worldwide Inc. in 2021 and Brand Access in 2025 to build out its operational footprint.

Name

Passport

Legal name

Passport Global Inc.

Website

https://passportglobal.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

251–500 employees

Short description

Passport is a cross-border ecommerce logistics and compliance platform serving 1,300+ D2C brands with unified shipping, customs brokerage, tax compliance (Seller/Merchant of Record), in-country fulfillment, and AI-powered classification across 200+ countries, generating approximately $100 million in projected 2026 revenue.

Ownership category

akta.pro rank

Product category

Cross-border ecommerce logistics and compliance

NAICS

Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (4921), Couriers and Messengers (492)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Cross-Border Parcel Direct Entry / Destination Hubs (In-Country Induction) (TLAAANAG)

akta.pro secondary industry

Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB)

Keywords

• Cross-border shipping
• International ecommerce logistics
• Customs compliance services
• Duty drawback recovery
• Seller of record

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Cross-border shipping services: Revenue generated from international parcel delivery services including DDP and DDU shipping options, with multiple speed tiers (Economy, Priority, Expedited, Express). Integrated into Passport Global bundled solution.
2. Seller of Record (SOR): VAT/GST compliance services where Passport manages tax collection, reporting, and remittance using its tax IDs. Brands retain control of checkout and cash flow.
3. Merchant of Record (MOR): Legal seller responsibility internationally for larger brands fulfilling in-country or selling on marketplaces, managing compliance end-to-end.
4. Compliance services: Global trade compliance including customs brokerage, HS code classification, duty drawback recovery (up to 99%), and tariff optimization.
5. Duty Drawback recovery: Contingency-based duty drawback service with no upfront costs. Brands can recover up to 99% of duties paid on exported/returned goods, with service fee deducted from recovered refunds.
6. In-country enablement: Local fulfillment operations management including freight forwarding, warehousing, returns processing, and compliance for markets requiring local presence.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Passport provides international shipping, compliance, and localization services for direct-to-consumer ecommerce brands. The company combines cross-border parcel delivery, customs brokerage, HS code classification, VAT/GST compliance via Seller of Record, duty drawback recovery, and in-country fulfillment into a unified platform serving over 1,300 D2C brands across 200+ countries.

Product overview

Passport is a cross-border ecommerce logistics and compliance platform offering a unified solution under the Passport Global umbrella. The core product portfolio includes Passport Global (the main platform combining all capabilities), Passport Shipping (in-house parcel carrier), and modular add-on services including Cross-Border Management, In-Country Enablement, Marketplace Management, Compliance Services, Seller of Record, and Duty Drawback. The platform serves over 1,300 DTC brands shipping to 200+ countries, combining logistics, AI-powered intelligence, and expert support to enable brands to expand internationally without building local operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Passport Global Unified end-to-end internationalization platform for D2C ecommerce brands combining localization, cross-border shipping, in-country fulfillment, compliance, and marketplace management. Includes Passport Shipping, Seller of Record, and full compliance services under one bundle.
• Passport Shipping Standalone in-house global parcel shipping service providing cross-border delivery to over 180 countries with DDP and DDU options, branded tracking pages, and real-time visibility.
• Compliance Services Global trade compliance support including AI-enabled HS classification, customs valuation, tariff optimization, duty drawback, and regulatory monitoring across cross-border and in-country fulfillment.
• Passport Seller of Record Seller of Record (SOR) solution for VAT/GST compliance allowing brands to collect taxes at checkout while maintaining control of payments and customer data. Available in EU, UK, Australia, New Zealand, Norway, Singapore, and Switzerland.
• Duty Drawback Full-service duty drawback solution enabling brands to recover up to 99% of duties paid on exported or returned goods, with contingency-based pricing and end-to-end CBP filing support.

Quantifiable outcome

• 5M+ parcels delivered per year; $500M+ worth of goods delivered annually
• +10 more outcomes

Named customers19 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability7 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Global-e Online Ltd.coreStrategic or Co-development Partner · 26 May 2026Global-e, a platform powering global direct-to-consumer e-commerce, acquired Passport for $350 million in upfront consideration plus up to $75 million contingent on financial performance. The acquisition deepens Global-e's logistics capabilities and expands offerings to merchant segments requiring non-Merchant of Record solutions. Expected to close early July 2026. Passport founder/CEO Alex Yancher to join Global-e's executive team.
• Brand AccesscoreTechnology or Integration · 1 January 20252025 acquisition expanded Passport's capabilities to include in-country fulfillment and operations, enabling brands to serve customers faster and operate more efficiently in key markets.
• ShipBobcoreChannel Partner/ Reseller/ DistributorLeading 3PL partner integrated with Passport's platform, enabling seamless international shipping for ShipBob's ecommerce merchant clients.
• FlexportcoreChannel Partner/ Reseller/ DistributorIntegrated freight forwarding partner enabling coordinated international logistics and supply chain visibility for ecommerce brands.
• ShopifycoreTechnology or IntegrationNative platform integration enabling Shopify merchants to access Passport's international shipping, localization, and compliance solutions directly within their Shopify stores.
• WooCommercecoreTechnology or IntegrationPlatform integration allowing WooCommerce merchants to leverage Passport's cross-border solutions for international expansion.
• BigCommercecoreTechnology or IntegrationIntegration partner enabling BigCommerce merchants to access Passport's international ecommerce solutions and global shipping capabilities.
• CapacityminorChannel Partner/ Reseller/ Distributor3PL partner integrated with Passport's network to provide fulfillment services for international ecommerce brands.
• 170+ 3PLs and Logistics PartnerscoreChannel Partner/ Reseller/ DistributorExtensive network of third-party logistics providers integrated with Passport's platform for global fulfillment, including regional specialists for US, UK, EU, Canada, Mexico, and Australia markets.
• Drive ResearchminorStrategic or Co-development PartnerResearch partnership conducting studies on ecommerce brand sentiment regarding international growth, tariffs, and AI adoption in logistics and compliance operations.

Scale indicators16 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Global-e Online: Global-e is the closest direct peer in cross-border ecommerce enablement, offering Merchant of Record, localization, and checkout solutions for global DTC brands. It is also Passport's acquirer, combining overlapping capabilities.
• ESW (formerly eShopWorld): ESW provides end-to-end cross-border ecommerce solutions including pricing, duties, shipping, and returns for global brands. Directly comparable in target customer (enterprise DTC) and bundled service model.
• Flow Commerce: Flow Commerce offers a cross-border ecommerce platform with localized checkout, duty calculation, and logistics orchestration for DTC brands. Directly comparable product offering and target market.
• Zonos: Zonos provides cross-border ecommerce tools including landed cost, duty calculation, and checkout localization. Comparable in serving mid-market DTC brands with similar international compliance and shipping pain points.
• FlavorCloud: FlavorCloud offers cross-border shipping and customs solutions for ecommerce merchants, including DDP/DDU options and a merchant portal. Direct competitor in cross-border parcel delivery and duty management.

Broad incumbents

• Avalara: Avalara is a broader tax compliance incumbent covering sales tax, VAT, and GST. Overlaps with Passport's Seller of Record and compliance services, but serves a wider enterprise tax stack beyond cross-border ecommerce.
• TaxJar (Stripe): TaxJar provides sales tax calculation and filing, now part of Stripe. Adjacent in tax compliance, overlapping with Passport's VAT/GST SOR capabilities but primarily focused on U.S. sales tax for SMBs.
• DHL eCommerce: DHL eCommerce offers international parcel delivery, customs handling, and returns for online retailers. A broad incumbent logistics provider with overlapping cross-border shipping capabilities.
• FedEx Cross Border: FedEx Cross Border (including its acquisition of ShopRunner) provides international shipping, customs clearance, and trade management for ecommerce. Comparable logistics and compliance capabilities from a global carrier incumbent.

Emerging players

• ShipBob: ShipBob is a fulfillment partner integrated with Passport for international shipping, but also expanding into its own cross-border and global fulfillment capabilities. Overlaps in merchant relationships and last-mile/international fulfillment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PassportGlobal1
• YouTubeyoutube.com/channel/UCmJrEvr8pgvhbq1W6-9JBqg
• LinkedInlinkedin.com/company/passport-global
• Instagraminstagram.com/p/DOrMOCZEmRU

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors22 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Passport