MEND
MEND is a New York-based clinical nutrition and digital health company selling GMP-certified medical food supplements via DTC e-commerce and the Upgraid remote patient monitoring platform to orthopedic practices, the Department of Defense, and surgical and athletic consumers.
- Company typePrivate
- Founded2023
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What MEND does
MEND is a New York-based clinical nutrition and digital health company operating two integrated business lines. Its consumer business sells medical-food-grade supplements—Repair & Recover Surgery ($109), Joint Replacement Support ($79), Carb Ready, Repair & Recover Daily ($99), Perform ($45), Regenerate ($69), Control ($45), and Heart Health—directly to consumers through its mend.me e-commerce storefront, with a subscription option that provides a 10% recurring discount. Bundled packages (Advanced Recovery $240, Sports Recovery $340, Trauma Recovery $287) and surgery-specific bundles deepen average order value. The B2B business, branded Upgraid, is a HIPAA-compliant remote patient monitoring and digital coaching platform deployed at orthopedic practices including Alaska Fracture Orthopedic Clinic, Carrell Clinic, The Orthopaedic Center, Ortho Lone Star, and Ortho SC, plus the Inkwell Integrated Orthopedic Care Platform and the U.S. Department of Defense.
MEND's underlying technology combines clinically-formulated medical foods manufactured in FDA-registered cGMP facilities (NSF GMP, MOSA Organic, QAI Organic, NNHPD, NPA GMP certified) with a digital care platform that delivers prehabilitation, post-operative monitoring, and lifestyle coaching. Upgraid has reported a 85% reduction in physician office calls, 93% patient satisfaction, a 9.7/10 care-team rating, and a 9.3 NPS across partner deployments, with one practice graduating 667 patients and another 245. Upgraid is wholly owned as a core operating subsidiary.
MEND makes money through DTC product sales (one-time and subscription) and B2B platform licensing on a per-patient care program basis to orthopedic practices and government customers. The company was founded in 2018, is headquartered in Long Island City, NY, and has raised approximately $35M+ in disclosed funding through Series Seed (Backswing Ventures, June 2023), Series A ($15M, S2G Ventures, June 2023), a reported $20M Series A (S2G Investments, December 2025), and multiple SEC Form D exempt offerings between 2024 and February 2026.
MEND firmographics
Firmographics- Name
- MEND
- Legal name
- MEND Nutrition Inc.
- Website
- https://mend.me
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MEND is a New York-based clinical nutrition and digital health company selling GMP-certified medical food supplements via DTC e-commerce and the Upgraid remote patient monitoring platform to orthopedic practices, the Department of Defense, and surgical and athletic consumers.
- Ownership category
- akta.pro rank
MEND industry classification
Industry- Product category
- Clinical Nutrition & Medical Foods
- NAICS
- Food (Health) Supplement Retailers (456191), Health and Personal Care Retailers (456)
- SIC
- Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medical Nutrition & Meal Replacement (RTD, Bars, Powders) (CRADAGAN)
- akta.pro secondary industries
- Multivitamins & Daily Packs (CRADAGAC), Condition-specific Digital Therapeutics (DTx) (HLACANAA)
Keywords
Where MEND is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MEND business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales
Revenue model
- Direct-to-Consumer Product Sales: MEND sells nutritional supplement products directly to consumers through their e-commerce storefront (mend.me). Products are sold as one-time purchases or through subscription plans with a 10% discount. Product categories include surgery formulas, recovery formulas, and everyday wellness formulas.
- Healthcare Provider/B2B Platform Licensing: The Upgraid platform is offered to orthopedic surgeons and practices as a per-patient care program, generating revenue through partnerships with healthcare providers who enroll patients in pre- and post-operative optimization programs.
- Surgical Network & Practice Contracts: MEND has active contracts with surgical networks, orthopedic practices (including practices in Texas), and the Department of Defense, providing clinical nutrition products and the Upgraid remote care platform as part of patient care programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Single product purchase (no subscription) |
| Subscription | Monthly | Subscribe & Save (10% discount) |
| Unit Pricing | Pay-as-you-go | Bundle/Package Products |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
MEND product offering
Product offeringCore offering
MEND develops and sells clinically-proven medical food and nutritional supplement products for surgical recovery, joint replacement support, and everyday wellness, and operates Upgraid, a remote patient monitoring and digital health coaching platform that delivers pre- and post-operative care programs to orthopedic practices and their patients. The product portfolio spans Surgery Formulas, Recovery Formulas, and Everyday Formulas, sold via DTC e-commerce and subscription, while Upgraid is licensed as a B2B perioperative optimization platform with HIPAA-compliant integration to clinical workflows.
Product overview
MEND operates as a life sciences and digital health company offering a dual product portfolio: (1) clinical nutrition supplements organized into Surgery Formulas (Joint Replacement, Repair & Recover Surgery, Carb Ready), Recovery Formulas (Repair + Recover Daily), and Everyday Formulas (Perform, Control, Regenerate, Heart Health), sold individually and as bundled packages; and (2) Upgraid, a remote patient care digital platform that provides perioperative optimization combining remote monitoring, evidence-based nutrition, and personalized coaching for surgical patients and those with musculoskeletal conditions. The nutrition products are complemented by bundled packages like the Advanced Recovery Package, Sports Recovery Package, and Trauma Recovery Package.
Differentiator
Problem solved
Functional benefit
Brands
- Upgraid: Remote care platform for surgical wellness providing pre-surgery support, post-operative recovery, and lifestyle optimization through evidence-based nutrition and personalized coaching
Products and services
- Repair & Recover: Surgery (Medical Food) Medical food formula designed to help tissue, wounds, and bones heal after surgery or injury, containing comprehensive nutrients for surgical recovery. Targeted at surgical patients and orthopedic injury recovery.
- Mend Medical Food for Joint Replacement Support Medical food formula for protecting muscles and supporting faster recovery post joint replacement surgery. Targeted at patients undergoing joint replacement procedures.
- Carb Ready High-carbohydrate beverage supplement aimed at maximizing muscle glycogen stores prior to and immediately after surgery. Targeted at surgical patients needing pre-operative carb loading.
- Repair + Recover: Daily Daily recovery formula for boosting post-workout recovery and energy while strengthening bones and tissues. Targeted at athletes and active individuals needing ongoing tissue support.
- Perform Daily inflammation management supplement for relieving muscle soreness and stiffness after strenuous exercise. Targeted at athletes, active individuals, and consumers managing inflammation.
- Control Blood sugar and metabolism support supplement designed to reduce energy crashes from glucose spikes throughout the day. Targeted at health-conscious consumers managing metabolic health.
- Regenerate Daily supplement for healthy muscles and peak energy at every age, supporting overall tissue health. Targeted at aging consumers seeking muscle and longevity support.
- Heart Health Cardiovascular health support supplement for everyday wellness. Targeted at health-conscious consumers focused on cardiovascular health.
- Upgraid (Remote Patient Care Platform) Digital health platform providing remote whole-person support combining medical-grade nutrition, continuous remote monitoring, and personalized coaching for surgical readiness and recovery. Includes the Surgical Pathway for orthopedic patients and the Lifestyle Pathway for non-surgical musculoskeletal health. Targeted at orthopedic practices and their surgical patients.
Quantifiable outcome
- 85% reduction in calls to physicians' offices through remote patient monitoring
- +5 more outcomes
Companies that use MEND
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles5 records
MEND technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
MEND partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Alaska Fracture Orthopedic CliniccoreOrthopedic clinic partner in the Upgraid by Mend remote care program, enrolling patients in perioperative optimization and recovery support.
- Carrell CliniccoreOrthopedic surgery practice partner implementing the Upgraid remote care platform for patient monitoring and recovery optimization.
- The Orthopaedic CentercoreOrthopaedic center partner utilizing Upgraid platform for surgical wellness programs and patient outcomes tracking.
- Ortho Lone StarcoreTexas-based orthopedic practice partner in the Upgraid program serving surgical patients in the Lone Star region.
- Ortho SCcoreOrthopedic practice partner utilizing Upgraid by Mend for remote patient monitoring and surgical recovery support.
- Inkwell Integrated Orthopedic Care PlatformcoreDr. Jimmy Chow's Inkwell platform integrates Mend clinical nutrition with the Inkwell orthopedic care model, combining remote monitoring, clinical nutrition, and data-driven care.
- Department of DefensecoreActive contracts with the Department of Defense for clinical nutrition products supporting military personnel health and recovery.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
MEND competitors and assessment
Company assessmentDirect peers
- Momentous: Sports/recovery-focused supplement brand combining clinical-grade nutrition with athlete and professional team endorsements. Direct overlap with MEND's athletic recovery formulas (Perform, Regenerate) and NFL-team positioning.
- AG1 (Athletic Greens): Subscription-based daily foundational nutrition brand competing for the same wellness/performance-conscious consumer that MEND targets with Perform, Control and Regenerate. Strong DTC subscription motion.
- Orgain: Medical-grade and clinical nutrition brand focused on protein/nutritional powders and shakes for surgery recovery, oncology, and general wellness. Closest direct overlap with MEND's Repair & Recover Surgery and Joint Replacement medical foods.
- Hinge Health: Digital MSK and perioperative care platform sold to employers and health plans. Competes with MEND's Upgraid platform for the same orthopedic surgeon and musculoskeletal patient population, and bundles digital coaching with outcomes tracking.
- Sword Health: Digital MSK and perioperative recovery platform combining remote monitoring with clinician-led exercise therapy. Direct overlap with Upgraid in remote patient monitoring for joint replacement and orthopedic recovery.
- Kaia Health: Digital MSK platform offering app-based exercise therapy and remote monitoring for back, joint and post-surgical pain. Comparable to Upgraid's remote coaching/monitoring layer for orthopedic and MSK patients.
- Huel: Subscription-based clinical/complete nutrition brand (powders and RTD meals) targeting the same health-conscious consumer with a similar DTC subscription and unit-pricing structure as MEND's e-commerce storefront.
- Standard Process: Practitioner-channel whole-food supplements and clinical nutrition line, including surgical/orthopedic recovery support. Comparable to MEND's GMP-certified medical foods and its orthopedic/surgeon recommendation channel.
Broad incumbents
- Thorne: Premium clinical-grade supplement brand sold via practitioners and DTC. Larger and more established, with overlapping clinical/scientific positioning and healthcare practitioner channel that competes with MEND's surgeon-recommendation motion.
- Abbott Nutrition (Ensure): Large incumbent in medical nutrition and oral nutritional supplements, including surgical/clinical recovery products. Competes with MEND's medical food line on hospital channel and surgeon recommendation, but at scale and broader portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
MEND social profiles
Digital presenceMEND compliance and trust
Trust signalCompliance7 records
MEND financial estimates
Financial estimateRevenue estimate
Valuation estimate
MEND leadership team
Management profileNumber of profiles
Profiles5 records
MEND subsidiaries and ownership
Company hierarchySubsidiaries1 record
MEND funding detail
Funding detailFunding overview
Funding rounds9 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MEND M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MEND
What does MEND do?
MEND develops and sells clinically-proven medical food and nutritional supplement products for surgical recovery, joint replacement support, and everyday wellness, and operates Upgraid, a remote patient monitoring and digital health coaching platform that delivers pre- and post-operative care programs to orthopedic practices and their patients. The product portfolio spans Surgery Formulas, Recovery Formulas, and Everyday Formulas, sold via DTC e-commerce and subscription, while Upgraid is licensed as a B2B perioperative optimization platform with HIPAA-compliant integration to clinical workflows.
Is MEND a public or private company?
MEND is a private company. It is classified as venture growth investor backed and is currently operating.
When was MEND founded?
MEND was founded in 2023. It employs 11 to 50 people.
Where is MEND based?
MEND is headquartered in New York, United States, in the North America region.
How does MEND make money?
Three revenue lines are on record. Direct-to-Consumer Product Sales are the primary driver. The others are healthcare Provider/B2B Platform Licensing and surgical Network & Practice Contracts.
Who are MEND's main competitors?
Direct peers on record are Momentous, AG1 (Athletic Greens), Orgain, Hinge Health, Sword Health, Kaia Health, Huel and Standard Process. Broad incumbents are Thorne and Abbott Nutrition (Ensure).
Does MEND have an API?
No public API is recorded for MEND.
What industry is MEND in?
MEND's product category is Clinical Nutrition & Medical Foods. Its primary akta.pro industry code is CRADAGAN, Medical Nutrition & Meal Replacement (RTD, Bars, Powders), with a secondary code of CRADAGAC, Multivitamins & Daily Packs. Its NAICS code is 456191 and its SIC code is 5122.