What Conveyor does

Conveyor is an AI-native customer trust platform founded in 2021 and headquartered in San Francisco. The company sells software to enterprise security, presales, and sales teams that automates the response to inbound security questionnaires, manages self-service Trust Centers, and supports AI RFP workflows. Its customer base of 480+ organizations includes named accounts such as Zapier, Atlassian, Zendesk, Carta, Lucid, dbt Labs, Sumo Logic, Alteryx, Sprout Social, Red Canary, and Loeb & Loeb. The platform has processed more than 1 million security questions and 800,000 Trust Center interactions.

The platform is built around ConveyorAI, a proprietary RAG engine that orchestrates multiple large language models (OpenAI, Anthropic, Google) under zero data retention agreements and is trained on more than 2.7 million security questions. The vendor reports a 96% answer accuracy rate and a 0.1% hallucination rate. Product surface includes Security Questionnaire Automation, Trust Center, Knowledge Management, Analytics, AI RFP Software, Custom Workflows, a browser extension, named AI agents (Sue, Phil), and Conveyor TPRM (Beta) for third-party risk management. Conveyor's stated certifications include SOC 2 Type II and ISO 27001 alignment, which are relevant to its security-focused buyer base.

Conveyor monetizes through enterprise SaaS contracts with annual pricing reported above $20,000, targeting mid-market and large enterprise security, presales, and sales organizations. Total capital raised across three rounds is $32.5M, with SignalFire as the lead investor across multiple rounds. Headcount is in the 11-50 range, and the most recent financing event was a $20M Series B in June 2025.

Name

Conveyor

Legal name

Conveyor Inc.

Website

https://conveyor.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Conveyor is an AI-native customer trust platform that automates security questionnaire responses, Trust Center management, and AI RFP workflows for enterprise security, presales, and sales teams. The platform serves 480+ customers including Zapier, Atlassian, and Zendesk via a proprietary RAG engine.

Ownership category

akta.pro rank

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Subscription-based SaaS model where customers pay for access to the platform. Fees are based on usage and feature access, with base fees and additional resources as specified in Sales Orders. Paid Services are defined as features requiring payment greater than $20,000, requiring onboarding and implementation support.
2. Enterprise Contract: Enterprise customers may enter into mutually executed Order Forms and Master Services Agreements with custom pricing and terms. These contracts govern access to Paid Services with specific billing arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Conveyor is a SaaS platform that uses AI (ConveyorAI) to automate the entire customer security review workflow for B2B software companies. Its core offerings include Security Questionnaire Automation, a self-service Trust Center portal, agentic AI agents (Sue and Phil) for RFP and security review handling, Knowledge Management, Analytics, AI RFP Software, and Custom Workflows. The platform reduces manual security questionnaire processing, accelerates sales cycles, and enables customers and prospects to self-serve trust documentation.

Product overview

Conveyor is an AI-native customer trust platform that automates the entire customer security review workflow. The platform consists of ConveyorAI as the core intelligence layer, with products including Security Questionnaire Automation, Trust Center, AI Agents (Sue and Phil), Knowledge Management, Analytics, AI RFP Software, and Custom Workflows. Additional offerings include a Browser Extension for portal auto-fill and Conveyor TPRM (Beta) for third-party risk management. The platform is designed for infosec, presales, and sales teams at enterprise software companies to scale security reviews without increasing headcount.

Differentiator

Problem solved

Functional benefit

Products and services

• ConveyorAI AI-powered intelligence layer that automates customer security reviews, generates accurate questionnaire answers with cited sources, and manages knowledge bases for security and compliance documentation; the core AI engine behind the Conveyor platform.
• Security Questionnaire Automation AI engine that ingests security questionnaires and automatically fills them out with guaranteed accuracy, citing sources for responses; designed for information security, GRC, and compliance teams at B2B software companies.
• Trust Center Agent-powered portal enabling customer and prospect self-service access to security documents, compliance certifications, and trust documentation with passwordless login and AI-generated answers to security questions.
• AI Agents (Sue and Phil)
• Knowledge Management
• Analytics
• AI RFP Software
• Custom Workflows
• Browser Extension
• Conveyor TPRM (Third-Party Risk Management)

Quantifiable outcome

• Reduce time spent processing security questionnaires by 75%
• +6 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core, infrastructure and integration.

• OpenAIcoreTechnology or IntegrationOpenAI provides large language model capabilities powering ConveyorAI searches and questionnaire response generation. Conveyor has Zero Data Retention agreements with OpenAI to ensure customer content privacy. OpenAI's models (GPT-4.1) are used alongside other providers.
• AnthropiccoreTechnology or IntegrationAnthropic provides AI inference through its Claude models for Conveyor's Trust Center searches and security questionnaire automation. Conveyor has Zero Data Retention agreements with Anthropic and contractually restricts them from using customer data to train or fine-tune models.
• Google (Gemini)coreTechnology or IntegrationGoogle provides LLM capabilities (Gemini models) for Conveyor's AI-powered features. For Google LLM processing steps, Conveyor has opted out of abuse monitoring. Google user data is transmitted to Anthropic for AI inference, not to Google.
• Amazon Web Services (AWS)infrastructureTechnology or IntegrationAWS provides cloud infrastructure hosting for Conveyor. Physical security is managed by AWS with auditable access controls. All cloud infrastructure and applications are covered by Conveyor's security controls including SOC 2 Type II certification.
• SalesforceintegrationTechnology or IntegrationCRM integration allowing auto-approval of Trust Center access based on CRM data to keep deals moving. Enables reporting on security-influenced revenue by connecting questionnaire activity to CRM deals.
• SlackintegrationTechnology or IntegrationSlack integration mentioned as part of the security and suitability of external services used in conjunction with Conveyor. Likely enables notification and collaboration workflows.

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Safebase: Safebase is a direct competitor offering a trust center platform and security questionnaire automation for B2B SaaS companies. Conveyor's own comparison pages explicitly position against Safebase, indicating close feature overlap in trust portal hosting and questionnaire response.
• Whistic: Whistic provides proactive security assessment and a trust catalog that allows vendors to share security documentation with buyers. It directly competes with Conveyor's Trust Center and questionnaire exchange capabilities.
• Loopio: Loopio is a leading RFP and security questionnaire response management platform used by enterprise sales teams. Conveyor explicitly lists Loopio as a competitor, and the two compete for the same buyer (presales/security teams) handling questionnaire workflows.
• Responsive (formerly RFPIO): Responsive is a strategic response management platform that handles RFPs, security questionnaires, and DDQs at enterprise scale. Conveyor's comparison pages position against Responsive, and the two overlap heavily in AI-augmented questionnaire response.
• Laika: Laika is a compliance and security questionnaire management platform offering vendor assessment, security reviews, and trust portals. It serves the same B2B SaaS buyer as Conveyor with overlapping functionality.
• HyperComply: HyperComply is an AI-powered security questionnaire automation platform competing directly with Conveyor for the same enterprise security/presales buyer, with overlapping AI-based response generation.
• Kintent: Kintent offers a trust center platform (Kintent Trust Cloud) and security questionnaire automation for B2B SaaS companies, overlapping directly with Conveyor's Trust Center and ConveyorAI products.

Broad incumbents

• Vanta: Vanta is a broad GRC and compliance automation platform with trust center capabilities increasingly bundled in. While Vanta is a wider platform than Conveyor, both compete for the same security/compliance buyer and Vanta's scale advantages threaten Conveyor's standalone position.
• Drata: Drata is a broad compliance automation platform for SOC 2, ISO 27001, and more, with growing trust and questionnaire capabilities. It is a broader incumbent that can bundle security review automation into a wider GRC suite.

Emerging players

• SecurityScorecard: SecurityScorecard is primarily a cybersecurity ratings vendor but has expanded into vendor risk management and questionnaire workflows through acquisitions. Adjacent to Conveyor's TPRM beta product with overlapping enterprise customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=U3YKIqJizpU
• LinkedInlinkedin.com/company/conveyorhq

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conveyor