Serenis Health

What Serenis Health does

Serenis Health S.r.l. is an Italian online medical center headquartered in Milan, founded in 2021 and operating as a licensed telehealth platform with sanitary authorization from ATS Milano. The company provides mental health, nutrition, and general medicine services delivered via video consultation, connecting patients with a network of 3,000+ vetted professionals (including 2,200 psychotherapists averaging 13 years of experience) across four product lines: Serenis Psicologia (individual, couples, ADHD, psychiatry, coaching, sexology), Serenis Nutrizione, Serenis Medicina, and Serenis Business (B2B corporate wellness).

The platform uses a proprietary therapist matching questionnaire to pair patients with appropriate clinicians, supported by iOS/Android mobile applications with video calling, in-app chat, and a personal diary feature. Underlying technology consists of a video consultation platform, mobile apps, and an integrated scheduling system rather than disclosed AI/ML capabilities; data is stored in the EU under GDPR with HIPAA-equivalent standards on some software components.

Serenis operates a hybrid B2C/B2B revenue model. Consumers pay per session (€49 for individual therapy, €59 for couples, €89 for psychiatry) with a free first consultation, or subscribe monthly for nutrition coaching (from €44/month) and unlimited medical consultations (from €24/month). The B2B segment, branded Serenis Business, provides corporate wellness packages to employers including Leroy Merlin, TikTok, and Deliveroo, plus hundreds of other Italian companies. The company has raised approximately €20.6M across three funding rounds from investors including EXOR Ventures, Angelini Ventures, FG2 Capital, Azimut, and CDP Venture Capital. All therapy expenses are tax-deductible in Italy (19% recovery above €129.11), which is a structural demand tailwind.

Name

Serenis Health

Legal name

Serenis Health S.r.l.

Website

https://serenis.it

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Serenis Health is an Italian online medical center founded in 2021 that delivers mental health, nutrition, and general medicine services via video consultation. It connects patients with 3,000+ vetted professionals and serves both individual consumers and corporate clients across Italy.

Ownership category

akta.pro rank

Product category

Online Mental Health and Telemedicine Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Psychiatry & Medication Management Platforms (HLALAEAB)

akta.pro secondary industry

Eating Disorder Teletherapy Platforms (HLALAEAE)

Keywords

• Online psychotherapy
• Mental health platform
• Telemedicine services
• Corporate wellness
• Digital nutrition coaching

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Therapy Sessions: Per-session pricing model where customers pay for each therapy session. First consultation is free to facilitate customer acquisition. Sessions are 45-55 minutes depending on service type.
2. Subscription Plans - Nutrition and Medicine: Monthly subscription model for nutrition coaching (starting at €44/month) and unlimited medical consultations (starting at €24/month). Provides recurring revenue through subscription tiers.
3. Corporate Wellness (B2B): Enterprise licensing model where companies provide Serenis services to employees as part of corporate wellness programs. Companies like Leroy Merlin, TikTok, and Deliveroo offer Serenis to their workforce.
4. Specialized Services: One-time or episodic payments for specialized services including ADHD diagnosis (€79 evaluation + €89 diagnostic visit), psychiatry initial visits (€89), and coaching sessions (€55).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Serenis Health is an online medical center delivering video-consultation-based psychology, psychiatry, coaching, sexology, ADHD diagnosis, nutrition, and general medicine services in Italy. The platform matches consumers to 3,000+ qualified professionals via a proprietary questionnaire, supported by dedicated iOS/Android apps, and also serves corporate clients through a B2B wellness offering (Serenis Business).

Product overview

Serenis Health is an online medical center offering mental health, nutrition, and general medicine services in Italy. The platform operates as a multi-service offering comprising Serenis Psicologia (core psychology/psychotherapy service with individual, couple, and ADHD pathways), Serenis Nutrizione (nutrition and eating disorder services), Serenis Medicina (general and pediatric care), and Serenis Business (B2B corporate wellness). The platform uses a matching questionnaire system to pair users with over 3,000 qualified professionals, and offers services via a dedicated mobile app. All services are delivered via video consultation with pricing starting at €49 per session for individual therapy.

Differentiator

Problem solved

Functional benefit

Brands

• Serenis Business: B2B corporate wellness services offering company psychologists, nutritionists, coaches, occupational physicians, and corporate webinars to employee assistance programs.
• Serenis Nutrizione
• Serenis Medicina

Products and services

• Serenis Psicologia (Online Psychology and Psychotherapy) Online psychology and psychotherapy service offering individual therapy, couple therapy, psychiatry, coaching, sexology, and ADHD diagnosis via video consultation for adult consumers and couples in Italy. Includes a matching questionnaire to pair users with appropriate therapists and access to 3,000+ professionals.
• Serenis Nutrizione (Online Nutrition) Online nutrition service covering weight management, eating disorders (DCA), sports nutrition, food allergies and intolerances, vegan diet, and women's nutrition, delivered via video consultation with nutritionists on subscription plans starting at €44/month.
• Serenis Medicina (Online General Medicine and Pediatrics) Online general medicine and pediatric services delivered via video consultation, available 24/7 through a subscription model starting at €24/month for unlimited consultations, with single visits also available.
• Serenis Business (Corporate Wellness) B2B corporate wellness platform providing company psychologist, physician, nutritionist, and coach services, plus corporate webinars and HR support tools (toolkit, ROI calculator, wellness survey, case studies) for employee mental health and wellbeing programs.
• Serenis Mobile App Native iOS and Android mobile application that enables users to book, reschedule, or cancel therapy sessions, chat with their assigned therapist, and maintain a personal diary to support ongoing mental health treatment.

Quantifiable outcome

• 2+ million therapy sessions conducted
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Leroy MerlincoreOthersLeroy Merlin offers Serenis mental health services to their employees as part of corporate wellness benefits, demonstrating enterprise adoption of the platform for workplace mental health support.
• TikTokcoreOthersTikTok provides Serenis mental health services to their employees through corporate wellness programs, showing technology sector adoption of the platform.
• DeliveroocoreOthersDeliveroo offers Serenis mental health support to employees as an employee benefit, representing gig economy/food delivery sector adoption.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Unobravo: Italian online therapy platform offering video-based psychotherapy with a network of psychologists and a matching questionnaire — the closest direct competitor in the Italian market, with similar PLG funnel and per-session pricing model.
• Lyra Health: U.S.-based mental-health benefit platform sold primarily to employers (B2B EAP), combining therapy, coaching, and medication management. Closely comparable to Serenis Business on GTM motion and the corporate-wellness value proposition.
• Modern Health: Global B2B mental-health platform providing therapy, coaching, and self-guided programs to employers. Directly comparable to Serenis Business on the enterprise well-being motion and subscription-pricing model.
• Cerebral: U.S. telehealth provider focused on mental health including therapy and medication management for conditions like ADHD and anxiety. Comparable on the medication-management-plus-therapy bundle, though U.S.-only and currently under regulatory scrutiny.

Broad incumbents

• BetterHelp: Largest global online therapy platform (Teladoc-owned), serving U.S./EU markets with subscription-based individual, couples, and teen therapy. Comparable as a broad incumbent setting customer expectations on UX, pricing, and therapist matching in digital mental health.
• Docplanner (Doctoralia): European health-booking marketplace with strong presence in Italy (Doctoralia.it), allowing patients to find and book doctors, psychologists, and specialists online. Comparable as a broader incumbent that overlaps Serenis's therapist-discovery and booking flow.
• Doctolib: Pan-European health-booking and telemedicine platform with growing mental-health offerings, strong brand in France/Germany/Italy. Comparable as a scaled European incumbent that can bundle mental health into broader medical-booking workflows.
• HealthHero: European digital-health group offering telehealth, mental-health, and primary-care services to insurers, employers, and governments across multiple countries. Comparable as a multi-country incumbent competing for European B2B wellness contracts.

Regional players

• Tonic App: Portuguese-origin health-professional platform expanding into Spain and Italy, offering tools and services to clinicians and patient-facing telehealth features. Comparable as a regional peer building clinician networks in Southern European markets.

Emerging players

• Spring Health: U.S. employer-focused mental-health benefits platform combining therapy, coaching, and medication management with strong ROI measurement tools. Comparable on the B2B EAP motion and emphasis on outcomes measurement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCKZldztpdcb76i_fGZMhqgQ
• Facebookfacebook.com/Serenis.it
• LinkedInlinkedin.com/company/serenis-health
• Instagraminstagram.com/serenis.it

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds3 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serenis Health