BiteSpeed
BiteSpeed is an AI-native customer operating system for D2C e-commerce brands, unifying marketing, sales, and support across WhatsApp, Voice, Email, SMS, Instagram, and Web via six autonomous AI agents. It serves 6,000+ brands across 50+ countries with subscription and usage-based pricing.
- Company typePrivate
- Founded2019
- HeadquartersGurugram, India
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What BiteSpeed does
BiteSpeed (legally Actartly Technology Private Limited) is an AI-native customer operating system for direct-to-consumer e-commerce brands, headquartered in Bengaluru, India and operating in 50+ countries. The platform unifies marketing, sales, and support workflows across WhatsApp, Voice, Email, SMS, Instagram, and Web channels, with a centerpiece architecture of six coordinated AI agents (Research, Opportunity, Segment, Creative, Campaign, Insights) trained on 100,000+ campaigns and 50 million shopper profiles. Complementary modules include AI Voice Agents (2M+ calls/month), AI WhatsApp/Instagram/Website chatbots, an Omnichannel Journey Builder, AI Segmentation & RFM, a Unified Support Inbox, and AI Cart Recovery flows.
The company sells to a horizontal D2C customer base of 6,000+ brands spanning fashion, beauty, home, food, electronics, and accessories (logos include Mokobara, Linjer, Goodwin Smith, Fujifilm Instax, The Face Shop, Boldcare, AllModern, Pintola, and others), and reports powering 15%+ of India's D2C GMV. Revenue is generated through a combination of SaaS subscriptions (monthly to annual, with 1-year lock-in) and usage-based channel fees tied to conversation volume through WhatsApp, Meta, and SMS providers, plus ancillary professional services. The company maintains a multi-channel go-to-market combining direct enterprise sales, self-serve discovery on the Shopify App Store (300+ five-star reviews), and a partner referral program for agencies.
As of June 2026, BiteSpeed disclosed $8M+ ARR with 200%+ year-on-year net revenue growth and stated profitability, supported by ~$5.6M in cumulative funding across seed (2020, 2022) and Series A (2024) rounds, with Peak XV's Surge (formerly Sequoia India Surge) as lead investor across both growth rounds. Strategic emphasis in 2026 has shifted toward AI Marketer (autonomous campaign orchestration), AI Voice Agents, and a flagship Razorpay partnership integrating BiteSpeed's AI CRM with Razorpay Magic Checkout for a unified conversion and retention stack.
BiteSpeed firmographics
Firmographics- Name
- BiteSpeed
- Legal name
- Actartly Technology Private Limited
- Website
- https://bitespeed.co
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BiteSpeed is an AI-native customer operating system for D2C e-commerce brands, unifying marketing, sales, and support across WhatsApp, Voice, Email, SMS, Instagram, and Web via six autonomous AI agents. It serves 6,000+ brands across 50+ countries with subscription and usage-based pricing.
- Ownership category
- akta.pro rank
BiteSpeed industry classification
Industry- Product category
- E-commerce Marketing Automation Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Digital Wallets & One-Click Checkout (CRAFALAC)
Keywords
Where BiteSpeed is headquartered
LocationHeadquarters
- HQ city
- Gurugram
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
BiteSpeed business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Monthly, quarterly, half-yearly or annual subscription fees for platform access. Lock-in period of 1 year with automatic renewal thereafter.
- Usage-based Channel Fees: Variable fees charged based on number of conversations between brands and customers through third-party channels (WhatsApp, Meta, SMS providers). Differentiated pricing for Indian vs international customers.
- Additional Services: Additional services beyond core platform access provided at mutually agreed fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Platform subscription with usage-based channel fees |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
BiteSpeed product offering
Product offeringCore offering
BiteSpeed is an AI-native revenue operating system for e-commerce brands that combines six autonomous AI marketing agents, an omnichannel journey builder, AI voice agents, AI chatbots and AI-driven segmentation to automate marketing, sales and support across WhatsApp, Voice, Email, SMS, Instagram and Web. The platform is delivered as a SaaS subscription with usage-based channel fees and integrates with 100+ third-party tools including Shopify, Klaviyo and HubSpot.
Product overview
BiteSpeed is an AI-native revenue operating system for e-commerce brands, offering a unified platform with multiple integrated modules. The core platform consists of AI Marketing Agents (six autonomous agents for campaign research, planning, creation, execution and analysis) and an Omnichannel Journey Builder for cross-channel customer flows. Channel-specific features include AI Voice Agents, AI WhatsApp Chatbot, AI Instagram Chatbot, AI Website Agent, AI Email Marketing, SMS & RCS, and Web & App Push. Support operations are managed through the Unified Support Inbox, Live Agent Analytics, and Workflow Automations. Customer intelligence is powered by AI Segmentation & RFM. The platform integrates with 100+ third-party tools including Shopify, Klaviyo, Hubspot, and Zendesk to serve 6,000+ brands across 50+ countries.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Marketing Agents Six autonomous AI agents (Research, Opportunity, Segment, Creative, Campaign, Insights) that research, plan, create, launch and analyze marketing campaigns end-to-end for e-commerce brands.
- Omnichannel Journey Builder
Quantifiable outcome
- Recover up to 15% of lost sales
- +6 more outcomes
Companies that use BiteSpeed
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles2 records
BiteSpeed technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
AI capability10 records
Feature5 records
BiteSpeed partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered flagship and minor.
- RazorpayflagshipStrategic partnership to launch unified AI conversion and retention stack for D2C brands in India. Combines BiteSpeed's AI-powered customer engagement platform with Razorpay Magic Checkout's one-click checkout experience. Enables brands to recover up to 15% of lost sales and improve conversions by average 10%. Early adopters include Comet, Nish Hair, and Safari Bags.
- AdscreyminorCollaboration to revolutionize WhatsApp marketing for e-commerce growth.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
BiteSpeed competitors and assessment
Company assessmentDirect peers
- Klaviyo: Klaviyo is a leading email and SMS marketing automation platform purpose-built for e-commerce brands, integrating deeply with Shopify. It is the closest direct competitor to BiteSpeed's omnichannel engagement suite and shares the same D2C ICP.
- Attentive: Attentive is a leading SMS-first marketing platform for retail and e-commerce brands, with strong Shopify ties and an enterprise go-to-market. It competes directly with BiteSpeed's WhatsApp/SMS cart-recovery and broadcast capabilities.
- Omnisend: Omnisend is an omnichannel marketing automation platform focused on Shopify and e-commerce, offering email, SMS, and push. It directly overlaps with BiteSpeed's Journey Builder and channel feature set for SMB and mid-market D2C brands.
- CleverTap: CleverTap is a customer engagement and retention platform with strong presence in India and Southeast Asia, offering omnichannel journeys, segmentation, and AI-driven campaigns. It is one of the closest India-based peers to BiteSpeed across both product and ICP.
- WebEngage: WebEngage is an India-headquartered omnichannel customer engagement platform serving internet-first brands across web, mobile, WhatsApp, SMS, and email. It is a direct India-market competitor with comparable enterprise customer profile.
- Insider: Insider is an AI-native cross-channel customer experience platform for e-commerce and retail, offering personalization, segmentation, and journey orchestration. It overlaps directly with BiteSpeed's AI Marketer and segmentation modules.
- Iterable: Iterable is a cross-channel marketing platform used by consumer brands for email, SMS, push, and in-app messaging with AI-driven orchestration. It competes with BiteSpeed in the mid-market and enterprise e-commerce segments globally.
- Gallabox: Gallabox is an India-based WhatsApp commerce and marketing platform for D2C brands, offering chatbots, broadcasts, and shared inbox. It is one of the closest India-headquartered direct competitors to BiteSpeed's WhatsApp-centric offering.
Broad incumbents
- HubSpot: HubSpot offers a broad CRM and marketing automation suite with email, SMS, and increasingly AI-powered workflows across many verticals including e-commerce. It is a broader incumbent that overlaps with BiteSpeed but is not specialized for D2C WhatsApp-first commerce.
- Salesforce Marketing Cloud: Salesforce Marketing Cloud is an enterprise-scale marketing, journey, and personalization platform that competes for larger e-commerce accounts and increasingly embeds AI agents. It represents the incumbent enterprise ceiling BiteSpeed must displace to win enterprise RFPs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
BiteSpeed social profiles
Digital presenceBiteSpeed financial estimates
Financial estimateRevenue estimate
Valuation estimate
BiteSpeed leadership team
Management profileNumber of profiles
Profiles2 records
BiteSpeed funding detail
Funding detailFunding overview
Funding rounds5 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BiteSpeed M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BiteSpeed
What does BiteSpeed do?
BiteSpeed is an AI-native revenue operating system for e-commerce brands that combines six autonomous AI marketing agents, an omnichannel journey builder, AI voice agents, AI chatbots and AI-driven segmentation to automate marketing, sales and support across WhatsApp, Voice, Email, SMS, Instagram and Web. The platform is delivered as a SaaS subscription with usage-based channel fees and integrates with 100+ third-party tools including Shopify, Klaviyo and HubSpot.
Is BiteSpeed a public or private company?
BiteSpeed is a private company. It is classified as venture growth investor backed and is currently operating.
When was BiteSpeed founded?
BiteSpeed was founded in 2019. It employs 1 to 10 people.
Where is BiteSpeed based?
BiteSpeed is headquartered in Gurugram, India, in the Asia region.
How does BiteSpeed make money?
Three revenue lines are on record. SaaS Subscription is the primary driver. The others are usage-based Channel Fees and additional Services.
Who are BiteSpeed's main competitors?
Direct peers on record are Klaviyo, Attentive, Omnisend, CleverTap, WebEngage, Insider, Iterable and Gallabox. Broad incumbents are HubSpot and Salesforce Marketing Cloud.
Does BiteSpeed have an API?
No public API is recorded for BiteSpeed.
What industry is BiteSpeed in?
BiteSpeed's product category is E-commerce Marketing Automation Software. Its primary akta.pro industry code is CRAFALAC, Digital Wallets & One-Click Checkout. Its NAICS code is 5132 and its SIC code is 7372.