FallCall Solutions, LLC

What FallCall Solutions, LLC does

FallCall Solutions, LLC is a privately held SaaS-based life-safety technology company founded in 2015 by two physicians, Dr. Shea C. Gregg and Dr. Kristin L. Gregg, and headquartered in Trumbull, Connecticut. The company develops mobile Personal Emergency Response System (PERS) applications for Apple Watch, iPhone, and Android devices, with its flagship products being FallCall Detect (premium tier with proprietary Smart Fall Detection that differentiates high-impact from low-impact falls and integrates Apple Crash Detection), FallCall Lite (simpler medical alert with 24/7 monitoring), and ElderCheck Now (wellbeing check-in app for caregivers). The platform connects users to 24/7 emergency medical monitoring through a partnership with Mytrex, Inc. (d.b.a. Rescue Alert) and supports up to five caregiver notifications during emergencies with GPS and heart-rate sharing.

The underlying technology stack rests on two granted US patents (No. 10,147,296 and No. 10,482,744) covering smartwatch fall detection algorithms and background-task execution for battery-efficient continuous monitoring. The FallNet cloud platform is HIPAA-compliant and acts as the integration hub connecting FallCall apps to third-party devices and services, including Kwikset Halo smart locks (Kwik-Unlock emergency entry), the FallCall Pendant (Essence Smartcare hardware), Trelawear jewelry pendants, and the RANiX AI-powered radar system for hospital bed fall prevention. The company's AI work is concentrated in accelerometer-based fall severity classification validated against thousands of test falls.

FallCall generates revenue through a freemium app model with optional paid monitoring subscriptions priced at $14.99/month (Lite) and $17.99/month (Detect), positioning the service at roughly half the cost of traditional PERS systems. Hardware accessories provide a secondary revenue stream, including the FallCall Pendant sold through the company's e-commerce storefront and partner channels. The company has expanded distribution internationally through HSC Technology Group (Australia and APAC markets via the Talius SaaS platform) and AARP AgeTech Collaborative portfolio status. A newer FallCall Enterprise offering targets healthcare systems with cloud-based proactive fall monitoring, funded by a $1.5M seed round closed in August 2025. Cumulative funding to date is approximately $2.5M from Connecticut Innovations, Connecticut Ventures, and an unnamed strategic partner.

Name

FallCall Solutions, LLC

Legal name

FallCall Solutions, LLC

Website

https://fallcall.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

FallCall Solutions, LLC is a Connecticut-based SaaS life-safety company that develops Apple Watch, iPhone, and Android PERS apps with patented smart fall detection, 24/7 emergency monitoring, and caregiver notifications for older adults, healthcare facilities, and senior living communities.

Ownership category

akta.pro rank

Product category

Personal Emergency Response Systems (PERS)

NAICS

All Other Outpatient Care Centers (621498)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Elder Care, Assisted Living & Fall Detection Systems (HLACAPAF)

akta.pro secondary industries

Fall Detection & Automatic Alert Monitoring Services (HSAHAHAC), Wearable Medical Alert Devices (Pendants, Watches, Bands) (HSAHAHAI), Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE), Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE), Fall Detection, Safety & Emergency Response (PERS, Smart Home Health Sensors) (HLAHACAG), Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ)

Keywords

• Personal emergency response
• Fall detection software
• Elder care monitoring
• Wearable safety devices
• Mobile medical alert

Headquarters

HQ city

Trumbull

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Central Monitoring Subscription: Monthly subscription service providing 24/7 emergency monitoring staffed by certified Emergency Medical Dispatchers. FallCall Lite charges $14.99/month, while FallCall Detect charges $17.99/month. Subscribers receive emergency dispatch, caregiver notifications, incident reports, and access to Kwik-Unlock and pendant integrations.
2. Freemium App Downloads: Free downloadable apps for Apple Watch, iPhone, and Android. Basic features include emergency notifications to up to 5 caregivers, GPS location sharing, heart rate monitoring, and voice-activated help calls. Premium features require paid monitoring subscription.
3. Hardware Accessories: Sales of FallCall Pendant - jewelry-styled pendant accessory with help button and fall detection. Also distributes Kwikset Halo smart locks and Trelawear pendants through the platform.
4. ElderCheck Now App Sales: Standalone app available for $2.99 USD on Apple App Store in multiple countries, targeting caregivers seeking simplified wellbeing check-ins with loved ones.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

FallCall Solutions develops mobile and wearable personal emergency response system (PERS) applications—FallCall Detect, FallCall Lite, and ElderCheck Now—that run on Apple Watch, iPhone, and Android to detect falls, contact 24/7 emergency monitoring (via Mytrex), notify caregivers, and integrate with smart-home devices (Kwikset Halo locks) and accessories (FallCall Pendant). The company also sells the FallCall Pendant hardware accessory and offers FallCall Enterprise, a cloud-based SaaS platform for healthcare facilities with AI-powered proactive fall monitoring.

Product overview

FallCall Solutions offers a mobile-first Personal Emergency Response System (PERS) platform consisting of three main apps: FallCall Detect (advanced medical alert with Smart Fall Detection and crash detection), FallCall Lite (simpler medical alert for active lifestyles), and ElderCheck Now (wellbeing check-in app). The ecosystem integrates with smart home devices (Kwikset Halo smart locks with Kwik-Unlock), wearable accessories (FallCall Pendant, Trelawear), and healthcare platforms (RANiX radar for hospitals, Talius for APAC markets). All apps connect to 24/7 emergency monitoring through Mytrex, Inc. The platform transforms smartphones and Apple Watch into safety hubs for older adults, with AI-powered fall detection algorithms that differentiate fall severity to reduce false alarms.

Differentiator

Problem solved

Functional benefit

Brands

• FallCall Detect: Complete medical alert system for Apple Watch and iPhone with 24/7 emergency monitoring, Smart Fall Detection, Apple Crash Detection, and accessory compatibility.
• FallCall Lite
• ElderCheck Now
• FallCall Pendant
• FallCall Enterprise

Products and services

• FallCall Detect Complete medical alert system app for Apple Watch and iPhone offering 24/7 emergency monitoring, Smart Fall Detection that distinguishes high vs. low impact falls, Apple Crash Detection, Kwikset Halo smart lock integration, and Beacon-Based Pendant and FallCall Pendant compatibility. Available on Apple App Store and Google Play with a free tier and optional central monitoring subscription at $17.99/month.
• FallCall Lite Simple medical alert system app with 24/7 emergency monitoring for Apple Watch, iPhone, and Android. Includes Kwikset Halo and Beacon-Based Pendant compatibility, Siri voice activation, and caregiver notifications. Free to download with optional Central Monitor subscription at $14.99/month.
• ElderCheck Now Standalone simplified safety app allowing caregivers to quickly check on the wellbeing of their loved ones from Apple Watch and iPhone. Automates scheduled wellbeing check-ins with 'Are you OK?' prompts, receives heart rate and location information, and facilitates immediate phone calls when 'Call Me' is requested. Sold at $2.99 USD per download.
• FallCall Pendant Jewelry-styled pendant accessory with help call button and built-in industry-recognized fall detection algorithm. Connects directly to user's smartphone via FallCall Detect or FallCall Lite apps to contact 24/7 emergency services and caregivers during emergencies. Sold through shop.fallcall.com.
• FallCall Enterprise Cloud-based SaaS platform for healthcare systems enabling proactive fall monitoring and caregiver engagement across older adult communities and healthcare facilities. HIPAA-compliant with evidence-based technology designed for innovative safety partnerships with hospitals, nursing facilities, retirement communities, and assisted living facilities.
• RANiX AI Radar (hospital bed fall prevention) AI-powered radar system for hospital bed fall prevention, offered through FallCall's partnership with RANiX Co., Ltd. Mounts to hospital bed footboards and monitors patient movement, heart rate, and respiratory rate in real-time to detect potential bed departures and alert care providers. HIPAA-compliant integration with the FallCall platform.

Quantifiable outcome

• Up to 90%+ detection rate for standing falls and 80% for sitting falls
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• RANiX Co., Ltd.coreTechnology or Integration · 4 March 2025Partnership to launch AI-powered radar technology for hospital bed fall prevention. The compact radar mounts to hospital bed footboards and monitors patient movement, heart rate, and respiratory rate in real-time. Falls are detected proactively before they occur, with alerts sent through FallCall's award-winning safety platform to warn care providers of potential bed departures.
• Essence SmartcarecoreOEM/ Whitelabel/ Licensing Partner · 23 October 2024Essence Smartcare provides the FallCall Pendant - a jewelry-styled mobile device-connected medical alert pendant for the US market. The pendant connects directly to FallCall apps on smartphones and includes built-in fall detection algorithm with automatic emergency call triggering or manual button activation. Approximately 40% of falls occur outside the home, making on-the-go pendant coverage essential.
• KwiksetcoreTechnology or Integration · 23 January 2024Integration of Kwikset Halo Wi-Fi enabled smart lock with FallCall apps enables Kwik-Unlock feature - automatic door unlocking when an ambulance is dispatched. Reduces emergency entry delays and eliminates forced entry during false alarms. When emergency team leaves, door automatically relocks. Exclusive feature for FallCall Detect and Lite users.
• HSC Technology GroupcoreStrategic or Co-development Partner · 3 January 2023International partnership to launch FallCall medical alert system in Australia. HSC's Talius SaaS platform uses AI and machine learning to route emergency communications to dozens of 24-hour response partners throughout Australia and APAC. FallCall integrates with HSC's Bluetooth medical alert devices and Essence jewelry pendants, providing waterproof emergency response and patented fall detection.
• Mytrex, Inc. (d.b.a. Rescue Alert)coreStrategic or Co-development Partner · 16 August 2018Mytrex provides 24/7 emergency medical monitoring services integrated into FallCall Lite and FallCall Detect apps. The partnership brings Mytrex's 30+ years of PERS monitoring experience into the Apple and Android ecosystem, enabling fully electronic subscriber management, emergency dispatcher access, and automatic emergency services dispatch when needed. Mytrex staff assess falls or crashes and communicate with both users and caregivers.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Life Alert: Iconic traditional PERS provider offering 24/7 emergency monitoring for older adults. Directly comparable as a subscription-based medical alert service competing for the same end users and caregiver buyers as FallCall.
• Medical Guardian: Leading direct-to-consumer PERS brand offering in-home and mobile medical alert systems with 24/7 monitoring. Closely comparable subscription model, target customer (older adults aging in place), and channel mix to FallCall.
• Bay Alarm Medical: Direct-to-consumer PERS provider with in-home, mobile GPS, and smartwatch-style alert options plus 24/7 monitoring. Competes head-to-head with FallCall on mobile/wearable medical alerts for active older adults.
• MobileHelp: Mobile PERS provider with GPS-enabled wearable devices and 24/7 monitoring service. Closely mirrors FallCall's positioning of mobility-enabled emergency response for seniors outside the home.
• Lively (formerly GreatCall): Connected health and safety service for older adults including medical alert devices, urgent response, and fall detection. Now part of Best Buy's Assured Living, competes directly in the mobile/app-based PERS segment FallCall targets.
• LogicMark: Personal emergency response systems company selling two-way voice pendants and fall detection devices to consumers and healthcare facilities. Comparable in focusing on fall detection hardware and PERS subscriptions.

Broad incumbents

• Philips Lifeline: Largest incumbent PERS brand backed by Philips, offering home, mobile, and auto-alert solutions with 24/7 monitoring. Overlaps with FallCall's core offering as part of a much broader health technology portfolio.
• ADT Health: Medical alert and personal emergency response services offered under ADT's home security umbrella. Comparable as a larger, multi-line incumbent bundling PERS into a wider home safety and security portfolio.

Emerging players

• CarePredict: AI-powered wearable for older adults that detects changes in activity patterns to predict health decline and falls. Comparable as an emerging AI-driven fall and wellness detection platform, with stronger focus on predictive analytics for senior living operators.
• UnaliWear: Smartwatch-based medical alert service with fall detection, GPS, and 24/7 monitoring aimed at active older adults. Closely overlaps FallCall's smartwatch PERS positioning as a smaller, niche competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@fallcallsolutionsllc6175
• Facebookfacebook.com/fallcall-solutions-llc-197989703870477
• LinkedInlinkedin.com/company/fallcall-solutions-llc/?viewAsMember=true
• Xx.com/fallcallsolns

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FallCall Solutions, LLC