Care.ai

What Care.ai does

Care.ai is an AI-powered ambient intelligence platform purpose-built for healthcare facilities. The company deploys Always-Aware Ambient Sensors, edge-compute devices equipped with high-resolution cameras, microphones, and on-device neural network inferencing, to transform patient rooms, operating rooms, emergency departments, skilled nursing facilities, assisted living residences, clinics, and home care settings into continuously monitored smart care environments. Core customers are large U.S. integrated delivery networks and post-acute providers, with named deployments at HCA Healthcare, Houston Methodist, Vanderbilt University Medical Center, Ardent Health Services, Virtua Health, LifeBridge Health, Lifepoint Health, and Henry Ford Health, alongside an international footprint anchored by Emirates Health Services in the UAE. The platform combines computer vision, natural language processing, anomaly detection, predictive analytics, and federated learning across the installed sensor base to deliver fall prevention, pressure injury avoidance, elopement detection, protocol adherence monitoring, automated documentation, and AI-assisted virtual nursing workflows.

The product portfolio is organized around the Smart Care Facility Platform and a hardware sensor line (AMS-R2-PRO, AMS-R2 ULTRA, AMS-M2-PRO, AMS-M2 ULTRA, AMS-T2 Smart Entry, and AMS-H1 Smart Home Care), with vertical solutions for each care setting (Smart Hospital, Smart SNF, Smart Assisted Living, Smart Clinic, Smart Home Care, Smart OR, Smart ED) and horizontal modules including AI-Assisted Virtual Nursing, Patient & Protocol Monitoring, Workforce Optimization, Infection Prevention & Control, Compliance & Process Management, Real-Time Decision Support, and an AI-Assisted Command Center. Deep integrations with Epic and Cerner EHRs, Samsung healthcare-grade displays, NVIDIA accelerated computing, Google Cloud (including generative AI via Vertex AI and Edge TPU through Coral), MatrixCare, Get Well, BioIntelliSense, Mobile Heartbeat, and UKG make the platform a connective layer between facility operations and existing clinical software stacks.

Care.ai monetizes through a combination of recurring platform subscriptions (Smart Care Facility Platform), upfront sensor hardware sales, AI-assisted virtual nursing subscriptions, and professional services for implementation and training. Distribution is executed via direct enterprise field sales to health system leadership, channel partners including Google Cloud Marketplace and the HealthTrust GPO (which covers 1,600+ hospitals), and a deep technology-partner ecosystem. As of September 2024, Care.ai is a wholly owned subsidiary of Stryker Corporation (NYSE: SYK) and operates as part of Stryker's Ambient Intelligence Network alongside the Vocera Communications platform; revenue is not publicly disclosed.

Name

Care.ai

Legal name

care.ai

Website

https://care.ai

Company type

Private

Founded year

2019

Operating status

Acquired

Headcount range

101–250 employees

Short description

Care.ai is an AI-powered ambient intelligence platform that combines edge-based Always-Aware Sensors with virtual care workflows for hospitals, skilled nursing facilities, assisted living, clinics, and home care environments, serving large U.S. health systems.

Ownership category

akta.pro rank

Product category

Healthcare Ambient Intelligence and Virtual Care Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

AI/Analytics Video Surveillance (Detection, LPR, People Counting) (HSAHACAF), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Ambient intelligence platform
• Virtual nursing solutions
• Smart care facility
• Healthcare AI sensors
• Remote patient monitoring

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations, Infrastructure

Revenue model

1. Smart Care Facility Platform Subscription: AI-powered platform subscription enabling ambient monitoring and virtual care workflows. Deployed in over 1,500 healthcare facilities across hospitals, skilled nursing facilities, and assisted living. Platform is sold as an enterprise solution with per-facility or enterprise-wide pricing.
2. Ambient Sensor Hardware: Sale of Always-Aware Ambient Sensors including AMS-R2-PRO, AMS-R2 ULTRA, AMS-M2-PRO, AMS-M2 ULTRA, AMS-T2 Smart Entry sensor, and AMS-H1 Home Care sensor. Sensors are healthcare-grade, plug-and-play devices built for easy deployment.
3. Virtual Nursing Solutions: AI-Assisted Virtual Nursing solution enabling virtual nurses to manage patient care tasks remotely. Enables new virtual care models such as virtual nursing and virtual specialist visits, creating additional revenue streams through expanded workflow capabilities.
4. Professional Services & Implementation: Implementation, training, and support services for platform deployment across healthcare facilities. Includes joint innovation demonstrations and partnership programs with healthcare associations.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Care.ai builds an AI-powered Smart Care Facility Platform that combines Always-Aware Ambient Sensors with virtual care workflows to transform hospitals, skilled nursing facilities, assisted living, clinics, and home care into self-aware smart care environments. The platform delivers real-time patient and protocol monitoring, AI-assisted virtual nursing, predictive adverse event avoidance, and a Command Center for facility-wide coordination. It is sold primarily as an enterprise subscription supported by healthcare-grade ambient sensor hardware and professional implementation services.

Product overview

care.ai is an AI-powered Smart Care Facility Platform that combines ambient intelligent monitoring with virtual care workflows. The core platform is built on Always-Aware Ambient Sensors that power Smart Patient Rooms and Smart Care Teams across healthcare settings. The product portfolio includes Virtual Nursing, Patient & Protocol Monitoring, Workforce Optimization, Infection Prevention & Control, Patient & Provider Experience, Compliance & Process Management, Real-Time Decision Support, and the AI-Assisted Command Center. Care settings are served through Smart Hospital, Smart SNF (Skilled Nursing Facility), Smart Assisted Living, Smart Clinic, and Smart Home Care solutions. The sensor lineup includes AMS-R2-PRO, AMS-R2 ULTRA, AMS-M2-PRO, AMS-M2 ULTRA, AMS-T2 (Smart Entry), and AMS-H1 (Smart Home Care) models. The platform integrates with EPIC, Cerner, MatrixCare, Samsung displays, Get Well, BioIntelliSense, Mobile Heartbeat, UKG, and Google Cloud for enhanced interoperability and functionality.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Care Facility Platform: AI-powered ambient monitoring and virtual care platform for healthcare facilities that transforms physical spaces into self-aware smart care environments.
• Always-Aware Ambient Sensors
• AI-Assisted Command Center
• Smart from the Start Virtual Nursing
• Smart Care Team
• Self-Aware Room

Products and services

• Smart Care Facility Platform
• Always-Aware Ambient Sensors
• AI-Assisted Command Center

Quantifiable outcome

• Reduces manual data entry and compliance reporting time for nurses
• +4 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability10 records

Feature8 records

Partnerships

14 partnerships are on record, tiered core and minor.

• LifeBridge HealthcoreStrategic or Co-development Partner · 9 September 2024LifeBridge Health partnered with care.ai to implement Virtual Care solutions starting at Sinai Hospital of Baltimore. The 32-bed Progressive Care Unit features virtual nurse consultations for discharge instructions, documentation, and education. System expanded to include tele-sitting at Northwest Hospital.
• CHIMEcoreStrategic or Co-development Partner · 26 February 2024CHIME and care.ai collaborated to create Smart Hospital Maturity Model, advancing development of industry framework for measuring and implementing smart care facility capabilities.
• Virtua HealthcoreStrategic or Co-development Partner · 15 February 2024Virtua Health partnered with care.ai for enterprise-wide implementation of AI-Enabled Virtual Care Solutions for patients. Partnership represents significant deployment of ambient intelligence across Virtua's facilities.
• SamsungcoreTechnology or Integration · 7 June 2023Care.ai partnered with Samsung to provide Smart Care Teams with high-fidelity virtual care experiences through Samsung healthcare grade displays. The partnership combines care.ai's Smart Care Facility Platform with Samsung displays for enhanced patient and clinician experience.
• Google CloudcoreTechnology or Integration · 10 April 2023Care.ai launched continuous collaboration with Google Cloud, making its Smart Care Facility Platform available on Google Cloud Marketplace. The partnership enables healthcare organizations to access Virtual Nursing solutions via cloud procurement. Care.ai uses Google Cloud's generative AI and data analytics for its platform.
• Emirates Health ServicescoreStrategic or Co-development Partner · 31 January 2023Emirates Health Services announced Care AI and Digital Twin projects in partnership with care.ai at Arab Health 2023. The Care AI project includes smart healthcare facility system with AI self-monitoring, patient behavior tracking, and computer vision-assisted diagnostics. Partnership extended with UAE deployment announced in 2025.
• Ardent Health ServicescoreStrategic or Co-development Partner · 13 December 2022Ardent Health Services partnered with care.ai to implement Virtual Nursing Program at Lovelace Medical Center. Ardent operates 30 hospitals and nearly 200 sites of care across six states. Partnership addresses nursing workforce shortages through AI-powered virtual care.
• Texas Hospital AssociationcoreStrategic or Co-development Partner · 4 March 2020Care.ai partnered with Texas Hospital Association to accelerate adoption of AI-powered autonomous monitoring across Texas. Partnership establishes joint innovation demonstration in Austin and strategic framework for collaborative learning and AI adoption in healthcare.
• NVIDIAcoreTechnology or IntegrationNVIDIA partnership provides GPU deep learning technology and accelerated computing capabilities supporting care.ai's AI platform. NVIDIA technology enables neural network processing for ambient sensors and real-time AI inferencing.
• EpiccoreTechnology or IntegrationEpic integration connects care.ai's AI and ambient intelligence with Epic EHR systems, enhancing patient care through proactive monitoring, data-driven insights, and interoperability with over 305 million patient records.
• UKGminorStrategic or Co-development PartnerUKG partnership for healthcare workforce solutions helps align caregivers to patient census and workload, locations, and resources across continuum of care.
• Leapfrog GroupminorStrategic or Co-development PartnerLeapfrog Group partnership drives movement for quality and safety in American healthcare, complementing care.ai's safety monitoring capabilities.
• The Health Management AcademyminorStrategic or Co-development PartnerHealth Management Academy partnership connects care.ai with healthcare's most influential changemakers who believe in partnership to drive progress.
• HealthTrustminorChannel Partner/ Reseller/ DistributorHealthTrust partnership provides access to over 1,600 hospitals through group purchasing model for superior pricing and operator-proven practices.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Artisight: Artisight provides AI-powered ambient sensors and computer-vision platforms for hospital inpatient settings, including virtual nursing, fall prevention, and real-time workflow analytics. It is the most direct functional competitor to care.ai in smart-room ambient intelligence.
• AvaSure: AvaSure is a leading provider of continuous virtual patient monitoring (tele-sitting) and virtual nursing solutions for hospitals and health systems. Its focus on AI-augmented virtual nursing directly overlaps with care.ai's core offering.
• Caregility: Caregility offers a virtual care platform combining telehealth carts, in-room cameras, and clinical workflow software for inpatient virtual nursing and tele-ICU. It competes with care.ai in virtual care infrastructure for acute-care hospitals.
• Andor Health: Andor Health provides an AI-driven virtual care platform (ThinkAndor) that integrates ambient documentation, virtual nursing, and clinical collaboration. Its product breadth and hospital-system go-to-market directly overlap care.ai's AI-Assisted Virtual Nursing and Command Center.

Emerging players

• LookDeep Health: LookDeep Health applies computer vision and AI to continuous patient monitoring in hospital rooms. It is an emerging player in the same ambient patient-monitoring niche as care.ai, with overlapping hospital buyer personas.
• Biofourmis: Biofourmis is a remote patient monitoring and AI-driven predictive analytics platform. While its primary focus is post-acute and home care, its biometric monitoring capabilities intersect with care.ai's Smart Home Care and BioIntelliSense partnership direction.

Broad incumbents

• Vocera Communications (Stryker): Vocera, now part of Stryker alongside care.ai, provides clinical communication and workflow platforms for hospitals. It is the in-house incumbent within Stryker's Ambient Intelligence Network and the closest functional peer inside the parent organization.
• Microsoft (Nuance DAX Copilot): Nuance DAX Copilot uses ambient AI to automate clinical documentation and is embedded across Microsoft Cloud for Healthcare. As an EHR-adjacent ambient documentation product, it competes with care.ai's NLP and Generative AI Caring Co-pilot capabilities.
• Teladoc Health: Teladoc Health, through its Livongo acquisition and broader virtual care portfolio, provides virtual care and remote patient monitoring across acute and chronic settings. Its virtual-care scale and health-system contracts make it a broad incumbent comparable to care.ai's virtual nursing offering.

Others

• HealthStream: HealthStream provides workforce and clinical education, compliance, and credentialing solutions to U.S. health systems. While not a direct competitor, its relationships with the same hospital buyers and its role in workforce development make it an adjacent ecosystem peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/caredotai
• Facebookfacebook.com/caredotai
• LinkedInlinkedin.com/company/careai

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care.ai