Ritten
Ritten provides a cloud-based EMR and practice management platform purpose-built for behavioral health, serving detox facilities, residential treatment centers, PHP/IOP programs, and outpatient practices with embedded AI documentation and revenue cycle tools.
- Company typePrivate
- Founded2020
- HeadquartersPhiladelphia, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ritten does
Ritten provides a cloud-based electronic medical record (EMR) and practice management platform purpose-built for behavioral health organizations. The company serves treatment centers across the care continuum, including detox facilities, residential treatment centers, PHP/IOP programs, full continuum providers, outpatient practices, and coaching/case management organizations. Its integrated platform combines an admissions CRM, scheduling, clinical charting, outcomes tracking, revenue cycle management, and an AI documentation suite ("Ritten Intelligence") within a single system. Ritten supports HIPAA, CCPA, and 42 CFR Part 2 compliance requirements, with role-based access controls, audit trails, and standardized assessment integration (PHQ-9, GAD-7, C-SSRS, ASAM levels 1-4). Notable third-party integrations include DoseSpot (ePrescribing), CollaberateMD (billing), CTM (conversation analytics), Freshpaint (privacy), and Keragon (workflow automation).
The Ritten Intelligence suite is the company's primary technical differentiator, embedding generative AI and NLP capabilities directly into clinical workflows. AI Scribe processes session audio and auto-fills clinical forms in real time across SOAP, DAP, and BIRP formats without storing transcripts. AI Form Reviewer performs real-time quality and compliance checks, flagging vague language and payer-sensitive errors before submission. Note Summarization generates narrative reports and biopsychosocial summaries; Improve Text transforms shorthand into clinical-grade prose; and Data Studio provides a self-serve natural-language BI layer on clinic data. Pre-built behavioral-health-specific forms, configurable templates, and a drag-and-drop form builder provide additional domain depth. Underlying infrastructure appears to leverage third-party foundation models, with no proprietary model or published research disclosed.
Ritten operates a sales-led, enterprise go-to-market with pricing based on number of programs, levels of care, users, and billing complexity. The company generates revenue primarily through annual SaaS subscriptions sold via direct demo-based sales, supplemented by implementation, onboarding, and role-based training services. Named customers span SMB counseling practices (Acorn Counseling & Meditation, Kokua Wellness) through enterprise multi-site treatment centers (Momentum Recovery, Sterling Recovery, E-Motion Wellness, Progress Valley, WeCare BHPA, Revive Recovery Center, Pura Vida Recovery Services). Distribution is exclusively domestic (U.S.), with demand generated through a 30+ article SEO-optimized blog, 17+ annual industry conferences across 12 states, customer testimonials, and an ROI calculator. The company is venture-backed, having raised approximately $52.5M in cumulative funding, most recently a $35M Series B led by Five Elms Capital in December 2025.
Ritten firmographics
Firmographics- Name
- Ritten
- Legal name
- Ritten Inc.
- Website
- https://ritten.io
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ritten provides a cloud-based EMR and practice management platform purpose-built for behavioral health, serving detox facilities, residential treatment centers, PHP/IOP programs, and outpatient practices with embedded AI documentation and revenue cycle tools.
- Ownership category
- akta.pro rank
Ritten industry classification
Industry- Product category
- Behavioral Health EHR Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Acute Care & Hospital EHRs (HLACAAAA)
Keywords
Where Ritten is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ritten business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Subscription-based access to Ritten's cloud-based behavioral health EMR and practice management platform. Pricing is based on number of programs, levels of care, users, and billing complexity. Includes customized setup, onboarding, and role-based training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Enterprise Plan |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Ritten product offering
Product offeringCore offering
Ritten sells a cloud-based EMR and practice management platform purpose-built for behavioral health organizations, integrating admissions, scheduling, clinical charting, outcomes tracking, and revenue cycle management. Layered on top is the Ritten Intelligence AI suite — AI Scribe, AI Form Reviewer, Note Summarization, Improve Text, and Data Studio — that automates documentation and surfaces operational analytics. Customers subscribe annually to the unified platform with onboarding, role-based training, and custom workflows configured by program, level of care, and billing complexity.
Product overview
Ritten is a cloud-based behavioral health EMR and practice management platform offered as a unified system with integrated modules. The core platform (Ritten EMR/EHR) serves as the foundation, combining admissions, scheduling, clinical charting, outcomes tracking, and billing into one system. Built on top of the core platform is Ritten Intelligence, an integrated AI suite that includes AI Scribe (session auto-documentation), AI Form Reviewer (real-time quality checks), Note Summarization, Improve Text, and Data Studio (business intelligence). Supporting modules include RCM (Revenue Cycle Management), Admissions (CRM), Charting, Compliance, Outcomes, and Forms Library.
Differentiator
Problem solved
Functional benefit
Products and services
- Ritten EMR/EHR Platform A cloud-based electronic medical record and practice management platform designed specifically for behavioral health organizations. It integrates admissions, scheduling, clinical charting, outcomes tracking, revenue cycle management, and AI documentation tools into one unified system for treatment centers across the continuum of care.
- Ritten Intelligence An integrated suite of AI-powered documentation tools built exclusively for behavioral health. Includes AI Scribe, AI Form Reviewer, Note Summarization, Improve Text, and Data Studio. All tools are HIPAA-compliant, clinician-controlled, and built directly into the EMR workflow.
- AI Scribe An AI-powered documentation tool that listens to sessions and automatically fills out clinical forms in real time using the clinic's documentation rules. Understands SOAP, DAP, BIRP, and custom templates. HIPAA-compliant and does not store transcripts.
- AI Form Reviewer A real-time documentation quality tool that evaluates clinical content as providers complete notes, checking for missing fields, vague language, and payer-sensitive errors. Follows clinic-specific rules, payer requirements, and form instructions.
- Note Summarization An AI tool that automatically summarizes sessions or generates narrative reports with a single click. Can synthesize complex multi-page assessments like biopsychosocials into concise summaries in the clinic's format.
- Improve Text An AI text enhancement tool that transforms bullet points, shorthand, and rough notes into complete, professional clinical paragraphs with one click. Corrects grammar, formats prose, and produces documentation ready to sign.
- Data Studio A self-serve business intelligence tool within Ritten Insights that allows supervisors and operators to ask operational questions in plain language and receive instant answers, charts, tables, and dashboards powered by clinic data.
- Revenue Cycle Management (RCM) An integrated billing solution within the Ritten platform that automates billing logic and claim generation. Automatically separates unique billing scenarios based on services rendered, generates completed claims, handles ERA remittances, and manages client payments including Stripe integration.
- Admissions (CRM) The CRM layer of the Ritten platform that helps teams manage the full admissions funnel from inquiry and referral intake through screening, benefits verification, authorization tracking, and conversion to admitted patients. Supports configurable admissions pipelines and referral source tracking.
- Charting Clinical documentation module within the EMR covering progress notes, assessments, treatment plans, group notes, nursing documentation, and utilization review. Features configurable templates, form builder, treatment planning, electronic signatures, and medication management with eRx integration.
- Compliance Compliance automation module featuring signature routing rules, automated chart audits, documentation requirement alerts, soft/hard stop logic, restricted chart access, and audit trails. Supports HIPAA and 42 CFR Part 2 confidentiality workflows.
- Outcomes Measurement and reporting workflows for capturing standardized assessments (PHQ-9, GAD-7, C-SSRS, etc.) and tracking patient progress over time. Supports measurement-based care, program evaluation, and payer reporting with customizable assessments and real-time trending.
- Forms Library A curated collection of pre-built, behavioral-health-specific form templates including intake, assessments, treatment planning, discharge, consents, medical/nursing forms, and level-of-care criteria (ASAM levels 1-4). Features a Form Builder for custom configurations and portal delivery.
Quantifiable outcome
- Clinics using AI Scribe report 90% faster note-taking, freeing up hours per week for clinical care
- +2 more outcomes
Companies that use Ritten
Customer profileNamed customers13 records
Segments6 records
Ideal customer profiles3 records
Ritten technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability5 records
Feature7 records
Ritten partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- CollaberateMDcoreCollaberateMD integration available for organizations that prefer an alternative billing workflow. Ritten supports extensive integration with CollaberateMD for revenue cycle management.
- DoseSpotcoreDoseSpot ePrescribing integration allows clinicians to send prescriptions to pharmacies directly from Ritten without separate login. Part of Ritten's medication management tool.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Ritten competitors and assessment
Company assessmentDirect peers
- Valant: Valant is a behavioral health EHR designed specifically for mental health and substance use treatment providers. It overlaps most directly with Ritten across outpatient, residential, and multi-provider documentation, RCM, and outcomes tracking — making it the closest head-to-head competitor in vertical EHR.
- SimplePractice: SimplePractice is a leading practice management and EHR platform for behavioral health clinicians, serving therapists, group practices, and small outpatient groups. Highly comparable to Ritten's outpatient/outpatient-portion of the EMR market with similar client-portal, billing, and scheduling functionality.
- TherapyNotes: TherapyNotes is a therapy-focused EHR and practice management system serving behavioral health practices. Comparable to Ritten's outpatient and group-practice modules for clinical notes, scheduling, billing, and outcomes.
- Netsmart (Netsmart Technologies): Netsmart is a large behavioral health and human services EHR vendor with deep substance use disorder, residential, and acute care workflows. Competes directly with Ritten across the full continuum of care, multi-program facilities, and integrated RCM.
- Qualifacts (CareLogic): Qualifacts (CareLogic, Credible, and other suites) provides EHRs for behavioral health, addiction treatment, and human services agencies. Directly competes with Ritten for mid-market and enterprise treatment centers, especially those needing 42 CFR Part 2 and ASAM-aligned workflows.
- Cantata Health (formerly Echo Group): Cantata Health's Echo software is an EHR purpose-built for behavioral health and addiction treatment providers. Targets similar residential, PHP/IOP, and outpatient settings with integrated clinical, billing, and outcomes functionality.
- Lightning Step Technologies: Lightning Step provides an EMR/EHR and CRM built for behavioral health and addiction treatment facilities. Overlaps with Ritten across admissions, clinical documentation, RCM, and reporting for residential and outpatient treatment organizations.
- Core Solutions (COREhan): Core Solutions offers an EHR for behavioral health, intellectual/developmental disabilities, and substance use disorder providers. Comparable to Ritten across multi-program treatment organizations, particularly for agencies needing integrated compliance and outcomes.
Broad incumbents
- Epic Systems: Epic is the dominant inpatient/hospital EHR and increasingly expanding into behavioral health modules. While broader than Ritten, Epic is the long-term threat for large enterprise treatment centers and academic systems evaluating integrated EHR strategies.
- athenahealth (Oracle Health): athenahealth (now part of Oracle Health) provides ambulatory EHR and practice management widely used in mid-market practices. A broader incumbent whose broader portfolio and network effects could pressure Ritten's positioning with mid-market behavioral health groups.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights5 records
Customer concentration
Ritten social profiles
Digital presenceRitten compliance and trust
Trust signalCompliance2 records
Ritten financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ritten leadership team
Management profileNumber of profiles
Profiles2 records
Ritten funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ritten M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ritten
What does Ritten do?
Ritten sells a cloud-based EMR and practice management platform purpose-built for behavioral health organizations, integrating admissions, scheduling, clinical charting, outcomes tracking, and revenue cycle management. Layered on top is the Ritten Intelligence AI suite — AI Scribe, AI Form Reviewer, Note Summarization, Improve Text, and Data Studio — that automates documentation and surfaces operational analytics. Customers subscribe annually to the unified platform with onboarding, role-based training, and custom workflows configured by program, level of care, and billing complexity.
Is Ritten a public or private company?
Ritten is a private company. It is classified as venture growth investor backed and is currently operating.
When was Ritten founded?
Ritten was founded in 2020. It employs 11 to 50 people.
Where is Ritten based?
Ritten is headquartered in Philadelphia, United States, in the North America region.
How does Ritten make money?
One revenue line is on record: saaS Platform Subscription.
Who are Ritten's main competitors?
Direct peers on record are Valant, SimplePractice, TherapyNotes, Netsmart (Netsmart Technologies), Qualifacts (CareLogic), Cantata Health (formerly Echo Group), Lightning Step Technologies and Core Solutions (COREhan). Broad incumbents are Epic Systems and athenahealth (Oracle Health).
Does Ritten have an API?
No public API is recorded for Ritten.
What industry is Ritten in?
Ritten's product category is Behavioral Health EHR Software. Its primary akta.pro industry code is HLACAAAA, Acute Care & Hospital EHRs. Its NAICS code is 513210 and its SIC code is 7372.