FleetWorks Technology

What FleetWorks Technology does

FleetWorks Technology is a logistics technology company that builds AI agents to automate the manual communications underlying U.S. freight brokerage. Founded in 2023 by Paul Singer (formerly Uber Freight Carrier Quality Team lead) and Quang Tran (formerly an engineer at Airbnb), the company is headquartered in San Francisco and operates a two-sided platform: FleetWorks for Brokers (an enterprise AI platform with Live Capacity visibility, Smart Routing Guides, an AI Carrier Rep, and Back Office Automation) and FleetWorks for Carriers (an always-on AI dispatcher that calls brokers, negotiates rates, and delivers load offers via phone, text, and email).

The underlying technology is a multi-agent orchestration pipeline that uses 3-4 specialized AI agents to parse TMS data, verify carrier compliance, negotiate rates, and evaluate bookings before execution. The platform combines domain-specific custom transcription and synthesis models trained on freight terminology with multi-model orchestration (smaller/faster models for conversational turns and larger models for rate-sensitive booking decisions). It is built on a Node.js, Kubernetes, Postgres/PostGIS, and Kafka microservices stack, integrated with major TMS platforms (McLeod, Revenova, Turvo, TAI, RMIS, TruckerTools, Highway, MyCarrierPortal, Aljex) and communication tools (Slack, Microsoft Teams, RingCentral, Gmail, Outlook) via voice orchestration platforms such as Vapi, Bland, and LiveKit.

FleetWorks monetizes through subscription contracts that scale with the number of AI agents deployed and the volume of loads processed; all agents are priced to pay for themselves within two months of implementation. The company runs a hybrid go-to-market: a sales-led enterprise motion for freight brokerages (15+ of the top 100 U.S. brokers are customers, including Ally Logistics, Sage Freight, KCH Transportation, Loadsmart, FLS Transportation, Jones Logistics, Ryan Transportation, and Worldwide) and a product-led, self-serve motion for carriers (10K+ onboarded within six months of the March/October 2025 carrier dispatcher launch, with the network now at 23K+ active carriers adding 3K+ per month). The company has raised $17.5M in venture funding, including a $17M Series A in October 2025 led by First Round Capital with participation from Y Combinator, Saga Ventures, and LFX Venture Partners.

Name

FleetWorks Technology

Legal name

FleetWorks Technology, Inc.

Website

https://fleetworks.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

FleetWorks Technology is an AI-powered freight automation platform founded in 2023 that uses conversational AI agents to automate carrier-broker communications, serving freight brokerages and carriers with sales, dispatch, negotiation, and back-office automation across a 23K+ carrier network.

Ownership category

akta.pro rank

Headquarters

HQ city

Nyack

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. AI Agent Subscription for Brokers: FleetWorks charges brokers based on the number of AI agents used and the volume of loads run through the platform. All agents are priced to pay for themselves within two months of implementation. Custom plans are available through brokerage experts. This is the primary revenue stream, targeting carrier sales automation, track & trace, and back-office automation.
2. AI Dispatch Subscription for Carriers: Carriers pay a subscription to access the AI dispatcher that finds loads, negotiates rates, and books freight on their behalf. The platform replaces traditional dispatchers who charge 5-10% of linehaul revenue, offering a cost-effective alternative.
3. Transaction/Booking Fees (implicit): Revenue derived from load bookings facilitated through the platform. The platform's negotiation engine and booking flow generate revenue per successful transaction as carriers and brokers use the system to match and book freight.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

FleetWorks is an AI-powered freight automation platform that provides two core products. FleetWorks for Carriers is an always-on AI dispatcher that calls brokers, negotiates rates, and sends carriers negotiated load offers via phone, text, and email. FleetWorks for Brokers is an AI platform that helps freight brokerages match and manage loads through Live Capacity visibility, Smart Routing Guides, an AI Carrier Rep for 24/7 inbound/outbound handling, and Back Office Automation for check calls, POD collection, and rate confirmations.

Product overview

FleetWorks is an AI-powered freight automation platform consisting of two main products: FleetWorks for Carriers (an always-on dispatcher that calls brokers, negotiates rates, and sends load offers to carriers) and FleetWorks for Brokers (an AI platform for brokerages to match and manage loads with Live Capacity, Smart Routing Guides, AI Carrier Rep, and Back Office Automation features). The platform also offers free trucking tools including HOS Calculator, Cost Per Mile Calculator, Profit Margin Calculator, and FMCSA Carrier Lookup. The two core products work together to automate load matching between carriers and brokers through AI agents that handle carrier outreach, rate negotiation, compliance checking, and booking.

Differentiator

Problem solved

Functional benefit

Products and services

• FleetWorks for Carriers Always-on AI dispatcher for U.S. trucking carriers (owner-operators to fleets of 5,000 trucks) that calls brokers, negotiates rates, and sends carriers negotiated load offers via phone, text, and email. Works with carriers' existing workflows (Gmail, Google Sheets, or full TMS) and includes a dedicated U.S.-based relationship manager.
• FleetWorks for Brokers AI platform for freight brokerages that automates load matching and management from negotiation to POD. Includes Live Capacity visibility into 23K+ active carriers, Smart Routing Guides that auto-contact best-fit carriers per lane, an AI Carrier Rep that fields calls/emails 24/7 and negotiates rates, and Back Office Automation for check calls, POD collection, and rate confirmations.

Quantifiable outcome

• Saves 5-10% of linehaul revenue per load by eliminating traditional dispatcher fees for carriers
• +8 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability7 records

Feature10 records

Partnerships

Twelve partnerships are on record, tiered core.

• McLeodcoreTechnology or IntegrationMcLeod is a leading transportation management system (TMS) integrated with FleetWorks. The integration allows broker customers to seamlessly access FleetWorks AI carrier sales, track & trace, and booking capabilities directly within their McLeod workflow.
• RevenovacoreTechnology or IntegrationRevenova TMS is integrated with FleetWorks, enabling broker customers using Revenova to access AI-powered carrier sourcing and automation features within their existing TMS environment.
• HighwaycoreTechnology or IntegrationHighway (carrier compliance and identity platform) is integrated with FleetWorks. The integration enables real-time carrier compliance verification, including insurance monitoring and identity validation as part of FleetWorks' booking workflow.
• TAI (Transportation Automation Inc.)coreTechnology or IntegrationTAI (Transportation Automation Inc.) TMS is integrated with FleetWorks, enabling mutual customers to access AI carrier sales and automation capabilities through the TAI platform.
• RMIScoreTechnology or IntegrationRMIS (Risk Management Information System) is integrated with FleetWorks, supporting carrier compliance and insurance verification workflows as part of the platform's fraud prevention and vetting process.
• TruckerToolscoreTechnology or IntegrationTruckerTools is integrated with FleetWorks. The integration supports carrier capacity visibility, load matching, and tracking capabilities, expanding the carrier network accessible through the FleetWorks platform.
• TurvocoreTechnology or IntegrationTurvo TMS is integrated with FleetWorks, enabling joint customers to access AI-powered carrier outreach and freight automation within their Turvo workflow.
• MyCarrierPortalcoreTechnology or IntegrationMyCarrierPortal is integrated with FleetWorks, supporting carrier onboarding, compliance verification, and capacity management workflows for mutual customers.
• SlackcoreTechnology or IntegrationSlack is integrated with FleetWorks. The integration enables real-time notifications (booking confirmations, rate negotiations, exception alerts) to flow directly into broker and carrier Slack channels, embedding FleetWorks into existing communication workflows.
• Microsoft TeamscoreTechnology or IntegrationMicrosoft Teams is integrated with FleetWorks for real-time notifications and team collaboration. Brokerage teams receive booking updates, rate confirmations, and exception alerts directly in Teams channels.
• Gmail / Google WorkspacecoreTechnology or IntegrationFleetWorks integrates with Gmail and Google Workspace to access and manage email communications with carriers and brokers. The platform reads incoming messages, sends responses, and manages email threads related to freight operations, complying with Google API Services User Data Policy.
• Microsoft OutlookcoreTechnology or IntegrationFleetWorks integrates with Microsoft Outlook and Exchange via Microsoft Graph API to manage email communications with carriers and brokers. The platform also accesses calendar data for scheduling and coordination features, complying with Microsoft data handling requirements.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Uber Freight: Digital freight brokerage and transportation management platform owned by Uber. Directly comparable to FleetWorks' broker-facing automation; both target freight brokers with technology to streamline carrier matching, though Uber Freight also operates as a carrier of record with much larger scale.
• Loadsmart: AI-powered digital freight broker automating shipper-carrier matching and pricing. Direct peer to FleetWorks' broker offering with overlapping TMS integration capabilities and similar focus on reducing manual freight booking friction.
• NEXT Trucking: Digital freight marketplace connecting shippers and carriers with AI-driven matching. Comparable two-sided freight platform model targeting broker-carrier automation, though NEXT focuses more on drayage and containerized freight.
• Transfix: Digital freight brokerage using technology to match shippers with carriers. Direct peer in the freight-tech automation space, historically focused on full truckload brokerage with technology-driven carrier sourcing similar to FleetWorks' approach.

Emerging players

• Highway: Carrier compliance and identity platform integrated with FleetWorks for insurance monitoring and carrier vetting. Partial overlap as a freight-tech enabler in the compliance/identity layer that FleetWorks uses within its booking workflow.
• FourKites: Supply chain visibility and orchestration platform with predictive ETA and freight tracking capabilities. Partial overlap with FleetWorks' track-and-trace functionality, though FourKites is broader across modes and visibility rather than AI negotiation/booking.

Broad incumbents

• Turvo: Transportation management system (TMS) provider for freight brokerages, 3PLs, and carriers. Integrates with FleetWorks; comparable as a workflow platform for brokerages though Turvo provides broader TMS functionality rather than AI agent automation.
• McLeod Software: Established TMS provider for trucking and brokerage operations, integrated with FleetWorks. Comparable as an incumbent serving the same broker customer base, though McLeod focuses on operational management rather than AI-driven sales automation.
• Flexport: Global logistics platform combining freight forwarding, customs brokerage, and technology. Broader in scope (international forwarding, ocean, air) but comparable as a technology-led freight intermediary aiming to automate traditional broker workflows.
• Blue Yonder: End-to-end supply chain management software provider serving shippers, carriers, and 3PLs. Broader incumbent in logistics technology; comparable as adjacent platform targeting freight workflow automation at enterprise scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/in/paul-singer

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FleetWorks Technology