RecoveryOne

What RecoveryOne does

RecoveryOne is a digital musculoskeletal (MSK) care platform that delivers virtual physical therapy, care navigation, and AI-assisted motion tracking to individuals with back, joint, and muscle pain. The company was founded in 2013 by a renowned orthopedic surgeon (operating under the legal entity Trainer Rx, Inc.) and is headquartered in Walnut Creek, California, with an additional office in Nashville, Tennessee. Its core platform combines 225+ clinically-validated exercise therapy pathways and 2,000+ therapeutic exercises, adaptive personalization that adjusts programs based on self-reported pain and function data, and the Motion Trainer feature, which uses sensorless computer vision and AI through a partnership with Kemtai to deliver real-time visual and audio feedback without wearable hardware. The platform is FDA-registered, HITRUST r2 certified, and signed to the APTA Digital Transparency Pledge; it is delivered alongside one-on-one health coaching from certified coaches and licensed physical therapists spanning all 50 U.S. states.

RecoveryOne sells primarily through a B2B2C model in which self-insured employers, health plans, and benefits managers offer the platform as an in-network MSK benefit with no copays or deductibles for members, contracted on a per-member-per-month or multi-year subscription basis. The flagship relationship is with Cigna Healthcare, launched in 2020 and described as the single largest virtual MSK contract on the planet, covering more than 2 million lives and expanded into Medicare Advantage in 2022 across Tennessee, North Mississippi, Virginia, and North Georgia; the platform is also accessible through the Express Scripts Digital Health Formulary. Direct-to-consumer access is available via the RecoveryOne website for individuals whose employer offers the benefit. Enterprise customers can additionally adopt the Blueprint module for EMR and SSO integration with private labeling, and use Care Navigation for MSK triage. The company also enables Remote Therapeutic Monitoring (RTM) billing for provider partners using CMS RTM codes. Disclosed outcomes include 9-day average time to noticeable pain relief, 51% lower likelihood of surgery, 37% decrease in opioid use, 62% improvement in everyday function, $53 PMPM and $2,100 per-episode savings, and an 82% episode recovery rate.

On December 10, 2024, RecoveryOne was acquired by TailorCare, a specialty value-based care provider, integrating its digital PT platform, national PT network, and behavior coaching into TailorCare's broader MSK offering for payers and providers. At the time of acquisition, the company was privately held with total disclosed funding of approximately $49 million across rounds from 2016 through 2021, including a $33 million Series C led by Cobalt Ventures and TELUS Global Ventures with participation from 7wire Ventures and Cigna Ventures.

Name

RecoveryOne

Legal name

Trainer Rx, Inc.

Website

https://recoveryone.com

Company type

Private

Founded year

2013

Operating status

Acquired

Headcount range

51–100 employees

Short description

RecoveryOne is a virtual physical therapy platform delivering evidence-based MSK care via 225+ clinical pathways, sensorless AI motion tracking, and licensed physical therapists. It sells PMPM subscriptions to health plans, self-insured employers, and benefit managers, anchored by a Cigna partnership covering 2 million+ lives.

Ownership category

akta.pro rank

Product category

Virtual Musculoskeletal (MSK) Care

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Home Health Care Services (62161)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Home Health Care Services (8082)

akta.pro primary industry

Digital Rehabilitation & Physical Therapy Therapeutics (HLACANAJ)

akta.pro secondary industries

Musculoskeletal (MSK) & Physical Therapy Virtual Care (HLALADAC), Home Health Physical Therapy & Mobile PT (HSADAIAO)

Keywords

• Virtual physical therapy
• Musculoskeletal care platform
• Digital MSK solutions
• Remote therapeutic monitoring
• Exercise therapy programs

Headquarters

HQ city

Walnut Creek

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. B2B2C Health Plan/Employer Subscription: RecoveryOne is offered as an employee benefit through employer health plans and health insurance providers. The service is included in health plan benefits with no copays, deductibles, or added fees for members. Health plans and employers pay on a per-member-per-month (PMPM) or negotiated contract basis.
2. Remote Therapeutic Monitoring (RTM) Billing: Platform enables healthcare providers to bill payers using CMS Remote Therapeutic Monitoring codes for digital MSK services related to monitoring patient therapy adherence and response. Opens revenue streams for provider partners.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

RecoveryOne sells a virtual musculoskeletal (MSK) care platform delivered as an employee benefit through employer health plans and payers, offering personalized exercise therapy programs led by licensed physical therapists, supported by AI-powered sensorless motion tracking and adaptive personalization. Enterprise clients can license the Blueprint module for EMR integration, private labeling, and care navigation overlays, while individual members access Virtual PT, health coaching, and Motion Trainer on a no-copay basis.

Product overview

RecoveryOne is a digital musculoskeletal (MSK) care platform built on a unified architecture that combines virtual physical therapy (Virtual PT), AI-powered motion tracking (Motion Trainer), care navigation, and enterprise integration tools (Blueprint). The core product is Virtual PT, which delivers personalized exercise therapy programs through licensed physical therapists using 225+ evidence-based clinical pathways. Motion Trainer provides sensorless computer vision AI for real-time exercise feedback. Blueprint enables enterprise clients to integrate RecoveryOne into their existing EMR systems and customize the experience with private labeling and SSO. Care Navigation provides need-based MSK triage. All components share a common technology platform with adaptive personalization that adjusts to each member's pace and progress, supported by health coaching and wearable device integration for remote monitoring.

Differentiator

Problem solved

Functional benefit

Brands

• Virtual PT: RecoveryOne's core virtual physical therapy solution providing evidence-based exercise therapy programs with licensed physical therapists.
• Blueprint
• Care Navigation
• Motion Trainer

Products and services

• Virtual PT Core virtual physical therapy platform offering personalized exercise therapy programs delivered by licensed physical therapists, with adaptive personalization that adjusts exercises and pathway duration based on self-reported pain, function, and member progress. Includes 225+ evidence-based pathways, 2,000+ therapeutic exercises, health coaching, and wearable device integration. Sold to employer health plans and payers (e.g., Cigna) on PMPM/multi-year contracts, with no copay for members.
• Blueprint Enterprise integration and customization module enabling workflow integration with EMR and existing care systems via API, turnkey clinical policy adaptation, dynamic private labeling, navigation services, marketing support, and member experience integration including single sign-on (SSO). Designed for employer and health plan partners embedding RecoveryOne within their clinical workflows.
• Care Navigation Need-based MSK triage and care navigation service providing faster access to physical therapists, expert guidance for members, and organization-specific referral processes to preferred provider networks. Helps direct members to the appropriate level of MSK care rather than defaulting to costly invasive procedures.

Quantifiable outcome

• Members experience pain relief in 9 days
• +9 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature5 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• TailorCareflagshipStrategic or Co-development Partner · 10 December 2024TailorCare, a leading provider of specialty value-based care solutions, acquired RecoveryOne on December 10, 2024. This strategic acquisition enhances TailorCare's capabilities, creating a comprehensive MSK offering for patients and better serving the needs of payers and providers. The acquisition adds RecoveryOne's digital physical therapy platform, national network of licensed physical therapists, and behavior coaching capabilities to TailorCare's offerings.
• Michigan State University HealthcarecoreStrategic or Co-development Partner · 1 March 2023Partnership between Michigan State University Healthcare and RecoveryOne is crafting a long-term future for hybrid care, integrating virtual care into health system practices.
• KemtaicoreTechnology or Integration · 1 March 2022Kemtai provides computer vision technology for RecoveryOne's Motion Trainer feature. This sensorless motion tracking technology provides real-time visual and audio feedback for exercise form correction using the device's built-in camera, eliminating the need for wearable sensors.
• Cigna HealthcareflagshipChannel Partner/ Reseller/ Distributor · 1 January 2020RecoveryOne launched with Cigna Healthcare in 2020 and holds the single largest virtual musculoskeletal contract on the planet. Partnership expanded to include Medicare Advantage customers in Tennessee, North Mississippi, Virginia, and North Georgia markets. Cigna was the first health plan to pilot RecoveryOne as a consumer tool. RecoveryOne is also included on Express Scripts' Digital Health Formulary.

Scale indicators13 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Hinge Health: Hinge Health is the leading virtual musculoskeletal care platform, offering AI-enabled exercise therapy, wearable motion tracking, and PT-guided programs to employers and health plans. It is RecoveryOne's largest direct competitor in B2B virtual MSK with materially greater funding and scale.
• Sword Health: Sword Health provides AI-powered virtual physical therapy and MSK care for employers and health plans, with a focus on wearable-connected exercise programs and clinical outcomes. It directly competes with RecoveryOne for the same employer and payer customers in virtual MSK.
• Kaia Health: Kaia Health offers a digital MSK and pain-management platform with self-guided exercise therapy and AI-driven coaching, distributed through employers and health plans. It overlaps with RecoveryOne on virtual MSK and care-navigation capabilities.
• Vori Health: Vori Health is a value-based musculoskeletal care provider combining virtual PT, physician-led care, and navigation for employers and payers. It competes head-to-head with RecoveryOne in integrated MSK care delivery and specialty VBC arrangements.

Broad incumbents

• Omada Health: Omada Health is an established digital chronic-care platform that has expanded into virtual MSK alongside diabetes, hypertension, and behavioral health offerings to employers and payers. It competes broadly with RecoveryOne in digital health benefit portfolios, though MSK is one of several categories.
• DarioHealth: DarioHealth is a multi-condition digital therapeutics platform offering MSK, metabolic, and behavioral health programs sold to employers and health plans. It overlaps with RecoveryOne on virtual MSK within a broader chronic-condition portfolio.

Emerging players

• Limber Health: Limber Health provides a digital musculoskeletal platform with home exercise programs and remote therapeutic monitoring for providers and payers. It is a smaller, emerging competitor to RecoveryOne in the virtual MSK space.
• SimpleTherapy: SimpleTherapy delivers app-based virtual physical therapy and MSK exercise programs to health plans, employers, and consumers. It is an emerging, partially overlapping alternative to RecoveryOne's virtual PT offerings.

Others

• Physitrack: Physitrack provides a digital exercise-prescription and patient-engagement platform used by physical therapists and clinics. It is adjacent to RecoveryOne as an enabling tool for PT providers, rather than a direct enterprise competitor.
• WebPT: WebPT is a practice-management and EMR platform for outpatient physical therapy clinics. It is an adjacent ecosystem player rather than a direct virtual MSK competitor, but it overlaps in the PT technology stack RecoveryOne integrates with via Blueprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/recoveryone
• Xx.com/LiveRecoveryOne
• Facebookfacebook.com/LiveRecoveryOne

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RecoveryOne