What Tenzo does

Tenzo is a London-based SaaS company, founded in 2016, that operates a Restaurant PerformanceOps platform aggregating operational data from more than 90 third-party systems—POS (Lightspeed, Square, Toast, NCR Aloha, Oracle Simphony), labour scheduling (Planday, Workforce.com, Deputy, 7shifts), inventory (Marketman, MarginEdge), reservations (SevenRooms, Tripleseat), and review platforms—into a single normalised data layer with over 99% matching accuracy. The platform is organised into six modules—AI Suite (with an MCP AI Connector linking normalised data to Claude, ChatGPT, Google Gemini, and Microsoft Copilot), Aggregate, Automate, Analyse, Predict, and Act—delivering proprietary ML-based demand forecasting (claimed 30–50% more accurate than rolling-average baselines), automated reporting that cuts report compilation time by 75%, real-time threshold alerts, and bidirectional Passthrough data orchestration into scheduling and inventory tools. Tenzo sells primarily through direct demo-request sales augmented by POS partner channels, targeting multi-site restaurant groups and chains, single-site operators, hotels with F&B operations, and hospitality consultants across 19 countries on four continents, at $100–$250 per location per month with an average customer paying $175–$250. Tenzo has raised approximately $12.6M in disclosed funding across seed and Series A rounds, including a $5M Series A extension in April 2026 led by Edge.vc with participation from Amadeus Capital Partners, YourVC, and customer Frontive Holdings; the company reports 250+ customers including JKS Restaurants, Honest Burgers, IHG, and PrimoHoagies, and appointed Jane O'Riordan as Board Chair in April 2026 to accelerate US expansion and product development.

Name

Tenzo

Legal name

Tenzo

Website

https://gotenzo.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Tenzo is a London-based SaaS company that aggregates data from 90+ restaurant POS, labour, inventory, and reservation systems into a single AI-powered performance platform, serving 250+ multi-site restaurant groups, hotel F&B operators, and independents across 19 countries via per-location subscription pricing.

Ownership category

akta.pro rank

Product category

Restaurant Performance Analytics Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

MDM Platforms (Customer/Product/Supplier/Location) (HDAEADAA)

Keywords

• Restaurant analytics platform
• AI demand forecasting
• Hospitality data integration
• Restaurant reporting software
• Labor optimization tools

Headquarters

HQ city

Buckingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Location + Module Pricing): Tenzo generates recurring subscription revenue priced per restaurant location per month, with pricing increasing by module selected. This is a land-and-expand model where operators start with core modules and add AI, forecasting, and analytics capabilities. Average customer pays between £150-200 or $175-$250 per location per month.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Tenzo is a cloud-based Restaurant PerformanceOps SaaS platform that aggregates operational data from POS, labour scheduling, inventory, reservations, and review systems, normalises it (achieving 99%+ matching accuracy), and delivers AI-powered reporting, demand forecasting, automated alerts, and an MCP-based AI connector that links the data to leading LLMs (Claude, ChatGPT, Gemini, Copilot). The platform is sold on a per-location, per-module subscription basis and is used by multi-site restaurant groups, single-site operators, and hotels with F&B operations across 19 countries.

Product overview

Tenzo is a unified Restaurant PerformanceOps platform that combines six core modules—AI Suite (with MCP AI Connector), Aggregate, Automate, Analyse, Predict, and Act—alongside dedicated solutions for enterprise chains, single-site operators, hotels, and consultants. The platform aggregates data from over 90 POS, labour, inventory, reservation, and review systems into a single normalised layer, then applies AI-powered analytics, forecasting, and automation to deliver real-time performance insights. Pricing is modular, ranging from approximately £80-200 per location per month (or $100-250), with typical customer spend at £150-200 per location per month. Customers report measurable outcomes including 75% less time on reporting, £100k annual savings on labour, 3 percentage point reductions in prime costs, 15% labour productivity gains, and 80% food waste reduction. The platform is available in English and French and serves customers in 19 countries across 4 continents.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Suite (AI Connector / MCP) An AI connector built on Model Context Protocol (MCP) that connects Tenzo's normalised, hospitality-context-enriched operational data to users' preferred LLMs (Claude, ChatGPT, Google Gemini, Microsoft Copilot), enabling natural-language queries against live operational data and analyst-grade answers without manual data cleaning.
• Aggregate Data aggregation module that pulls revenue data from POS, labour data from rota tools, inventory data from stock management systems, review data from review platforms, and reservations data from booking tools, along with external demand drivers (weather, holidays). Data is matched to over 99% accuracy and normalised across all source systems.
• Automate Automated reporting module that generates and delivers custom reports to designated recipients via email or phone on daily, weekly, or ad-hoc schedules, covering daily site summaries for GMs, weekly area reports, operational P&Ls, and real-time metric breach alerts.
• Analyse Drag-and-drop restaurant analytics module enabling custom dashboards and reports across any time period, site, shift, item, or channel, with a Card Creator and Wizard tool for building bespoke reports and benchmarking sites and menu items.
• Predict Machine learning-powered demand forecasting module that predicts sales up to three weeks in advance by incorporating historical sales, seasonality, weather, holidays, and local/national events, with 30-50% higher accuracy than traditional rolling-average methods and the ability to push forecasts into scheduling and inventory tools.
• Act Real-time alerting and performance management module that monitors KPI thresholds (labour costs, sales vs. budget, ingredient costs, discount ratios) and pushes notifications to relevant team members via live scorecards, target alerts, and in-shift nudges.
• Enterprise Solutions Solution tier tailored for large multi-site operators and chains, providing data warehousing, full multi-site visibility, multi-currency support, custom reporting, cross-POS integration, dedicated account management, and enterprise-grade onboarding.
• Single Site & Small Chains Solutions Solution tier designed for independent operators and small multi-site groups, providing the same core PerformanceOps capabilities (reporting, forecasting, analytics) scaled for businesses with fewer locations and simplified onboarding and pricing aligned to location count.
• Hotel Solutions Specialised tier for hotel F&B operations providing role-specific access for chefs to finance teams, a single reporting language across all departments, and F&B-specific dashboards for menu engineering, labour productivity, and event-driven demand planning across room service, conferences, restaurants, bars, and mini bars.

Quantifiable outcome

• 75% less time spent compiling reports
• +10 more outcomes

Named customers26 records

Segments9 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration65 records

AI capability7 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered core.

• LightspeedcoreTechnology or IntegrationLightspeed is a leading cloud POS provider with 75,000+ businesses using its platform across 100+ countries. Tenzo integrates with Lightspeed L, R, K, and O series to pull real-time revenue data into the Tenzo platform. The partnership enables joint customers to access automated reporting and AI-powered forecasting layered over Lightspeed sales data. Lightspeed's Sales Engineering team actively references the integration as a customer benefit.
• PlandaycoreTechnology or IntegrationPlanday is a leading workforce scheduling platform used by hundreds of thousands of shift workers globally. Tenzo integrates with Planday to pull labour data into its reporting platform, and Tenzo pushes its demand forecasts directly into Planday for seamless rota scheduling. The integration is passthrough-enabled, allowing POS sales data to flow into Planday.
• SquarecoreTechnology or IntegrationSquare is a leading POS and payments company founded in San Francisco with operations across the US, Canada, Japan, Australia, Ireland, and the UK. Tenzo integrates with Square's API to pull real-time sales data into the Tenzo platform. The partnership drove a documented 25% growth case study for ART Hospitality Group. Square's API enables near real-time data pulls for automated reporting.
• Workforce.comcoreTechnology or IntegrationWorkforce.com is an online workforce success platform covering rota scheduling, timesheets, payroll, and employee onboarding. Tenzo integrates with Workforce.com to combine labour data with sales and inventory insights, and pushes demand forecasts into Workforce.com for rota scheduling. The integration is passthrough-enabled.
• MarketmancoreTechnology or IntegrationMarketman is a cloud-based inventory management and purchasing solution for restaurants. Tenzo integrates with Marketman to pull inventory data into its analytics platform and pushes demand forecasts into Marketman for simplified stock ordering. The integration is passthrough-enabled and allows POS sales data to flow into Marketman.
• ToastcoreTechnology or IntegrationToast is a cloud-based POS system for restaurants. Tenzo integrates with Toast to pull real-time sales data into its reporting and forecasting platform.
• Claude by AnthropiccoreTechnology or IntegrationTenzo integrates with Claude (Anthropic's LLM) via its MCP AI connector, enabling restaurant operators to query their operational data in natural language using Claude's AI capabilities.
• ChatGPT (OpenAI)coreTechnology or IntegrationTenzo integrates with ChatGPT via its MCP AI connector, enabling restaurant operators to query their operational data in natural language using OpenAI's LLM capabilities.
• Google GeminicoreTechnology or IntegrationTenzo integrates with Google Gemini via its MCP AI connector, enabling restaurant operators to query their operational data in natural language using Google's Gemini AI.
• Microsoft CopilotcoreTechnology or IntegrationTenzo integrates with Microsoft Copilot via its MCP AI connector, enabling restaurant operators to query their operational data in natural language using Microsoft's AI capabilities.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Harri: Harri is a hospitality talent and workforce platform covering hiring, scheduling, and employee management. Harri is a Tenzo integration partner but competes in adjacent workforce analytics and labour optimisation use cases that overlap with Tenzo's predictive scheduling features.
• Planday: Planday is a workforce scheduling platform for shift-based industries including hospitality. While a Tenzo integration partner where Tenzo pushes forecasts into Planday, Planday is building its own analytics and labour intelligence capabilities that increasingly overlap with Tenzo's Optimise Labour feature.

Broad incumbents

• Toast: Toast is one of the largest restaurant POS platforms with a broad restaurant management suite including reporting, payroll, and marketing. Toast is also a Tenzo integration partner, but Toast's expanding native analytics could compete with Tenzo's reporting and forecasting modules.
• Lightspeed Restaurant: Lightspeed is a major cloud POS provider serving 75,000+ hospitality businesses across 100+ countries. While Tenzo integrates with Lightspeed's POS as a key distribution partner, Lightspeed also offers native reporting and analytics that compete with portions of Tenzo's value proposition.
• Square for Restaurants: Square for Restaurants is Block's POS and operations platform for restaurants. Square is a key Tenzo integration partner, but Square also offers native reporting, analytics, and team management that compete with portions of the Tenzo value proposition for SMB customers.

Direct peers

• MarginEdge: MarginEdge is a restaurant inventory and management platform that automates food costing, inventory tracking, and daily reporting. It is also a Tenzo integration partner and competes for the inventory and COGS reporting use cases that Tenzo's Aggregate and Predict modules address.
• Restaurant365: Restaurant365 is a leading restaurant accounting, operations, and intelligence platform serving multi-unit restaurant operators. It is a direct competitor to Tenzo in restaurant financial reporting, analytics, and operational performance management, and is itself an integration partner listed in Tenzo's ecosystem.
• 7shifts: 7shifts is a restaurant team management platform covering scheduling, tip management, and labour analytics. While not directly listed as a Tenzo integration, 7shifts is part of the broader restaurant labour technology ecosystem where Tenzo pushes demand forecasts into scheduling tools.
• Fourth: Fourth (now part of Crunchtime) provides end-to-end hospitality operations platforms covering inventory, labour, menu, and analytics for restaurant and hotel operators. It is a direct competitor in operational reporting and performance management, particularly for enterprise hospitality chains.
• Crunchtime: Crunchtime provides restaurant operations platforms covering inventory, food cost, labour, and scheduling for multi-unit operators. It directly competes with Tenzo in operational reporting and performance management for restaurant chains, particularly for inventory and labour use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tenzoinc
• LinkedInlinkedin.com/company/tenzo-inc.
• Facebookfacebook.com/tenzoinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds7 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tenzo