HelloMD
HelloMD is a privately held San Francisco-based telehealth platform, founded in 2014, that connects individual patients with certified practitioners for online medical marijuana card authorizations across five US states and Canada.
- Company typePrivate
- Founded2012
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What HelloMD does
HelloMD is a privately held, San Francisco-based telehealth platform founded in 2014 that connects individual patients with certified healthcare practitioners for medical marijuana card authorizations. The company operates a direct-to-consumer online process in which users register, pay a consultation fee, complete a telehealth visit, and—if approved—receive authorization to purchase cannabis from licensed dispensaries across five US states (Illinois, Louisiana, New York, Ohio, Pennsylvania) and Canada (via hellomd.ca). A 100% refund guarantee applies if the patient is not approved, and the end-to-end process is advertised as taking approximately 30 minutes. Pricing for individual consultations is not publicly disclosed.
The product surface consists of three components: a core Medical Marijuana Card service (the primary revenue-generating offering), a free Cannabis Helpdesk providing 15-minute live expert sessions on product guidance and dosing, and an extensive educational content library covering strains, health conditions (pain, sleep, anxiety, depression), cannabis science, recipes, and lifestyle topics. The platform's underlying technology is a standard telehealth workflow with no documented API, SDK, or AI capabilities; distribution is achieved through SEO-optimized content, a newsletter, and ten referral partnerships with Canadian licensed producers (Aqualitas, Black Rose Organics, Canna Farms, Herbal Dispatch, Mendo, MyMedi, Spectrum, Starseed Medicinal, Tilray, ZYUS).
The business model combines pay-as-you-go consultation fees with affiliate/referral revenue from dispensary partnerships. HelloMD has raised approximately $8.27M cumulatively across 2017 and 2018 funding rounds, including a $7M round in March 2018 and roughly $1.27M via SeedInvest crowdfunding, with no new rounds disclosed since. The company operates with a 1-10 employee headcount, serves individual consumer patients across multiple jurisdictions, and has no disclosed enterprise customers, leadership changes, or M&A activity.
HelloMD firmographics
Firmographics- Name
- HelloMD
- Legal name
- HelloMD
- Website
- http://www.hellomd.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- HelloMD is a privately held San Francisco-based telehealth platform, founded in 2014, that connects individual patients with certified practitioners for online medical marijuana card authorizations across five US states and Canada.
- Ownership category
- akta.pro rank
HelloMD industry classification
Industry- Product category
- Medical Cannabis Telehealth
- NAICS
- Offices of Physicians, Mental Health Specialists (621112), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Controlled-Substance & High-Risk Medication Teleprescribing Platforms (compliance-focused) (HLALAIAM)
- akta.pro secondary industry
- Psychiatry & Medication Management Platforms (HLALAEAB)
Keywords
Where HelloMD is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
HelloMD business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Medical Card Consultation Fees: Fees charged for telehealth consultations and medical marijuana card approval process. Payment is required to register and pay for consultation, with 100% refund if not approved.
- Referral/Partnership Revenue: Revenue from partnerships with cannabis dispensaries and brands (Aqualitas, Black Rose Organics, Canna Farms, Herbal Dispatch, Mendo, MyMedi, Spectrum, Starseed Medicinal, Tilray, ZYUS) where customers are directed to purchase products after obtaining their cards
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Medical Card Consultation |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
HelloMD product offering
Product offeringCore offering
HelloMD operates a digital telehealth platform that connects individual patients with certified healthcare practitioners to obtain medical marijuana card authorizations online. Users register, pay a consultation fee, complete a telehealth consultation, and receive authorization to purchase cannabis from licensed dispensaries in supported US states and Canada. The platform also offers a free 15-minute Cannabis Helpdesk for expert advice and an extensive educational content library covering strains, health conditions, and dosing guidance.
Product overview
HelloMD operates as a unified telehealth platform for medical cannabis services, combining a core medical marijuana card authorization product with supplementary consultation and educational offerings. The primary service (Get a Card) enables patients to obtain medical cannabis recommendations through online consultations with certified healthcare practitioners, while the Cannabis Helpdesk provides free 15-minute expert advice sessions for product guidance and dosing support. The platform also maintains an extensive educational content library covering strains, health conditions, and cannabis science. Users can access partnered licensed dispensaries across US states (Illinois, Louisiana, New York, Ohio, Pennsylvania) and Canada.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical Marijuana Card Service (Get a Card)
Quantifiable outcome
- Process completion in approximately 30 minutes
Companies that use HelloMD
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles2 records
HelloMD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
HelloMD partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered minor.
- AqualitasminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through aqualitas.hellomd.com
- Black Rose OrganicsminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products
- Canna FarmsminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through cannafarms.hellomd.com
- Herbal DispatchminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through herbaldispatch.hellomd.com
- MendominorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through mendo.hellomd.com
- MyMediminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through mymedi.hellomd.com
- SpectrumminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through cccc.hellomd.com
- Starseed MedicinalminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through starseed.hellomd.com
- TilrayminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through tilray.hellomd.com
- ZYUSminorCanadian licensed producer partnership directing HelloMD customers to purchase cannabis products through zyus.hellomd.com
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
HelloMD competitors and assessment
Company assessmentDirect peers
- Canna Care Docs: Multi-state cannabis certification clinic offering in-person and online medical marijuana evaluations. Comparable patient-facing card authorization service, though with stronger offline clinic footprint.
- NuggMD: Largest US cannabis telehealth platform for medical card evaluations, operating across numerous states. Same core service as HelloMD (online MMJ card consultations) and similar patient demographic.
- Veriheal: Cannabis telehealth and education platform offering medical marijuana card recommendations and patient guidance. Overlaps directly with HelloMD's card authorization + educational content library offering.
- PrestoDoctor: Telehealth provider specializing in medical marijuana card evaluations across multiple states. Closely matched service model and patient base to HelloMD.
- Green Health Docs: Medical cannabis card provider offering both online and in-person certifications across multiple US states. Direct competitor for HelloMD's core card authorization service.
- Quick Med Cards: Online medical marijuana card evaluation service emphasizing fast approvals and broad state coverage. Competes head-to-head with HelloMD on speed and accessibility of cannabis authorizations.
- Leafwell: Direct competitor offering online medical marijuana card evaluations via telehealth across multiple US states. Closely comparable product, target customer (cannabis patients), and telehealth delivery model to HelloMD.
- EZmedcard: Cannabis telehealth platform offering medical marijuana card evaluations and renewals. Similar patient funnel and telehealth-native delivery to HelloMD.
Broad incumbents
- Weedmaps: Major cannabis marketplace connecting consumers to dispensaries and brands. Indirect competitor for patient acquisition and dispensary partnership mindshare, even though not a telehealth provider.
- Dutchie: Larger cannabis technology platform providing dispensary POS, e-commerce, and payments infrastructure. Adjacent rather than direct, but operates across the same cannabis value chain where HelloMD drives patient authorization referrals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
HelloMD social profiles
Digital presenceHelloMD financial estimates
Financial estimateRevenue estimate
Valuation estimate
HelloMD leadership team
Management profileNumber of profiles
Profiles5 records
HelloMD funding detail
Funding detailFunding overview
Funding rounds4 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HelloMD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HelloMD
What does HelloMD do?
HelloMD operates a digital telehealth platform that connects individual patients with certified healthcare practitioners to obtain medical marijuana card authorizations online. Users register, pay a consultation fee, complete a telehealth consultation, and receive authorization to purchase cannabis from licensed dispensaries in supported US states and Canada. The platform also offers a free 15-minute Cannabis Helpdesk for expert advice and an extensive educational content library covering strains, health conditions, and dosing guidance.
Is HelloMD a public or private company?
HelloMD is a private company. It is classified as venture growth investor backed and is currently operating.
When was HelloMD founded?
HelloMD was founded in 2012. It employs 1 to 10 people.
Where is HelloMD based?
HelloMD is headquartered in San Francisco, United States, in the North America region.
How does HelloMD make money?
Two revenue lines are on record. Medical Card Consultation Fees are the primary driver. The others are referral/Partnership Revenue.
Who are HelloMD's main competitors?
Direct peers on record are Canna Care Docs, NuggMD, Veriheal, PrestoDoctor, Green Health Docs, Quick Med Cards, Leafwell and EZmedcard. Broad incumbents are Weedmaps and Dutchie.
Does HelloMD have an API?
No public API is recorded for HelloMD.
What industry is HelloMD in?
HelloMD's product category is Medical Cannabis Telehealth. Its primary akta.pro industry code is HLALAIAM, Controlled-Substance & High-Risk Medication Teleprescribing Platforms (compliance-focused), with a secondary code of HLALAEAB, Psychiatry & Medication Management Platforms. Its NAICS code is 621112 and its SIC code is 8000.