Mendo
Mendo is a Paris-based GenAI adoption and analytics platform for large European enterprises, embedding in-context guidance, use case libraries, and ROI analytics inside Microsoft 365 Copilot, ChatGPT, Gemini, Claude, and internal GPT environments to drive measurable employee adoption.
- Company typePrivate
- Founded2021
- HeadquartersParis, France
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Mendo does
Mendo SAS is a Paris-based enterprise software company founded in 2021 that operates a GenAI adoption and analytics platform targeting large European enterprises. The company's core proposition addresses what it characterizes as a 70% failure rate of enterprise AI projects, providing an adoption layer that embeds directly inside the GenAI tools employees already use — Microsoft 365 Copilot (Teams, Excel, PowerPoint), ChatGPT, Gemini, Claude, and internal GPT environments — rather than introducing new software. Mendo delivers in-context guidance, role-specific use case libraries, prompting frameworks, and usage analytics within existing workflows, claiming outcomes of 3x daily GenAI adoption within three months and 80% sustained weekly active usage.
The product suite is structured as three core modules — Mendo Adoption (drives durable GenAI usage inside existing tools), Mendo Agents (governs and scales company-built agents into adopted, structured processes), and Mendo AI Impact Center (turns scattered usage into organization-wide ROI visibility) — supplemented by solution-specific wrappers for Copilot Chat, Microsoft 365 Copilot, and generic GenAI chats. The underlying MendoGPT SaaS platform supports multimodal text interactions across M365 applications. The platform is LLM-agnostic, allowing organizations to standardize adoption across heterogeneous AI tooling.
Mendo sells via an enterprise field-sales motion with a 'Book a demo' entry point, custom annual subscriptions priced per license and learning path, and currently supports more than 100,000 end users across 100+ enterprise customers including EY, PwC, Crédit Agricole, CNP, SNCF, La Poste, ENGIE, Groupe SEB, Bouygues Telecom, Novo Nordisk, Groupe Rocher, Pernod Ricard, and Edenred. The company operates five European offices (Paris, Berlin, Munich, Helsinki, Stockholm), employs approximately 40-50 people, and generated €4 million in 2024 revenue following more than fourfold year-on-year activity growth, prior to closing a €12 million Series A in 2026.
Mendo firmographics
Firmographics- Name
- Mendo
- Legal name
- Mendo SAS
- Website
- https://mendo.cloud
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Mendo is a Paris-based GenAI adoption and analytics platform for large European enterprises, embedding in-context guidance, use case libraries, and ROI analytics inside Microsoft 365 Copilot, ChatGPT, Gemini, Claude, and internal GPT environments to drive measurable employee adoption.
- Ownership category
- akta.pro rank
Mendo industry classification
Industry- Product category
- Enterprise AI Adoption Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- IT Service Management (ITSM) Platforms (HDAEALAA)
- akta.pro secondary industries
- HR Technology (HRIS/HCM) Advisory & Implementation (BPAHAGAG), Remote Monitoring & Management (RMM) Services (BPAEABAA)
Keywords
Where Mendo is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices6 records
Markets served
Mendo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Subscription-based SaaS pricing model based on number of licenses (employee seats) and learning paths included. Every organization receives a custom plan built around specific needs, population size, and adoption goals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on seat count and features |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Mendo product offering
Product offeringCore offering
Mendo is a GenAI adoption and analytics SaaS platform for large enterprises that embeds directly into the GenAI tools employees already use (Microsoft 365 Copilot, ChatGPT, Gemini, Claude, Mistral AI, internal GPTs). The platform provides in-context guidance, prompting frameworks, certified use cases, and anonymous usage analytics to drive measurable and durable GenAI adoption across organizations. It is sold as a per-seat enterprise subscription with custom pricing tied to license count and learning paths.
Product overview
Mendo is a GenAI adoption and analytics platform for large enterprises. The platform operates as a unified SaaS offering with three core product modules — Mendo Adoption (drives durable GenAI adoption inside existing tools), Mendo Agents (turns built agents into adopted, governed processes), and Mendo AI Impact Center (turns scattered usage into clear analytics and ROI visibility) — plus solution-specific variants tailored to individual AI platforms. The product suite includes Mendo for Microsoft 365 Copilot (covering Teams, Excel, PowerPoint, and Copilot Chat), Mendo for ChatGPT/Gemini/Claude/internal GPT environments, and the foundational MendoGPT SaaS platform. The platform integrates directly into the GenAI tools organizations already use (Microsoft Copilot, ChatGPT, Gemini, Claude, Mistral AI, and internal GPT environments) rather than functioning as a standalone tool, providing guidance, analytics, and governance within the existing workflow.
Differentiator
Problem solved
Functional benefit
Brands
- MendoGPT: SaaS platform for employee training on AI tools
- Mendo Agents
- Mendo AI Impact Center
- Mendo Adoption
Products and services
- Mendo Adoption Core product module that drives durable GenAI adoption inside the tools teams already use, integrating directly into GenAI platforms to support adoption without introducing a new tool or changing how people work. Designed for large enterprises that need structured, continuous adoption support beyond one-off training.
- Mendo Agents Product module that increases AI agent ROI by boosting adoption, structuring delivery processes, and accelerating feedback loops across teams. Turns built agents into adopted, governed processes, onboarding users where they already work and shaping agentic roadmaps based on real user needs.
- Mendo AI Impact Center Analytics product that turns scattered GenAI usage across the organization into a clear, anonymous view of what works, giving leaders visibility into usage patterns, adoption metrics, and ROI to steer GenAI strategy.
- Mendo Copilot 365 Solution that helps teams get the most out of Microsoft 365 Copilot across Teams, Excel, PowerPoint, and emerging agents while keeping pace with continuous M365 updates and supporting the agentic roadmap.
- Mendo Copilot Chat Solution that supports day-to-day GenAI usage directly in Microsoft Copilot Chat, guides teams toward effective and responsible use cases as adoption scales, and shapes the agentic roadmap based on real user needs.
- Mendo for GenAI Chats LLM-agnostic solution that drives structured GenAI adoption directly inside AI chat platforms including ChatGPT, Gemini, Claude, and internal GPT environments, without changing how teams work.
- MendoGPT Foundational SaaS platform for accelerating enterprise GenAI adoption, providing structured onboarding, prompting frameworks, use case libraries, and analytics for employees learning to use generative AI tools effectively.
Quantifiable outcome
- 3x daily GenAI adoption within 3 months
- +8 more outcomes
Companies that use Mendo
Customer profileNamed customers15 records
Segments6 records
Ideal customer profiles1 record
Mendo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability8 records
Feature6 records
Mendo partnerships and signals
Strategic signalScale indicators16 records
Recent moves6 records
Expansion highlights6 records
Mendo competitors and assessment
Company assessmentDirect peers
- Sana Labs: Sana is an AI-native learning and knowledge platform for enterprises, directly competing with Mendo in helping organizations drive structured adoption of AI tools among employees. Both target enterprise L&D and productivity buyers with LLM-agnostic approaches.
- Workera: Workera is an AI skills assessment and upskilling platform that measures and develops employee AI capabilities. Highly comparable to Mendo's measurement-and-adoption approach, with similar enterprise buyer profile and AI literacy focus.
Broad incumbents
- WalkMe: WalkMe is a leading digital adoption platform for enterprise software with a much larger installed base. While broader than Mendo (covers any SaaS, not just GenAI), WalkMe's guidance layer for in-app user behavior is functionally adjacent and increasingly pivots toward AI tool adoption.
- Whatfix: Whatfix provides digital adoption solutions and in-app guidance for enterprise software users. Comparable to Mendo in driving sustained tool usage inside the workflow, with broader SaaS coverage and stronger enterprise footprint.
- Degreed: Degreed is an enterprise learning experience platform that helps organizations develop workforce skills, increasingly including AI literacy. It is a broader learning platform than Mendo but competes for the same enterprise L&D budget and buyer.
- Docebo: Docebo is a public enterprise LMS platform expanding into AI-powered learning. While broader than Mendo, it competes for the corporate learning budget that funds AI adoption initiatives and is increasingly bundling AI skill features.
- Microsoft Viva: Microsoft Viva is Microsoft's employee experience platform bundled into Microsoft 365, increasingly including AI adoption and learning features (Viva Learning, Copilot Dashboard). As a native Microsoft offering, it represents the most direct competitive threat to Mendo's M365 Copilot adoption solution.
Others
- Cornelis Networks: Cornelis Networks is an AI and HPC infrastructure provider offering high-performance networking for AI workloads. While not a direct competitor to Mendo's adoption platform, Cornelis Networks operates in the broader enterprise AI ecosystem that Mendo serves.
Emerging players
- Apty: Apty is a digital adoption platform focused on enterprise software onboarding and in-app guidance. Functionally comparable to Mendo's in-tool adoption approach but at smaller scale, targeting similar enterprise buyers driving tool adoption.
- Pendo: Pendo is a product analytics and user onboarding platform. While focused primarily on customer-facing product analytics, Pendo's in-app guidance and usage analytics overlap with Mendo's adoption-measurement capabilities for internal enterprise tools.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Mendo social profiles
Digital presenceMendo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mendo leadership team
Management profileNumber of profiles
Profiles10 records
Mendo funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mendo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mendo
What does Mendo do?
Mendo is a GenAI adoption and analytics SaaS platform for large enterprises that embeds directly into the GenAI tools employees already use (Microsoft 365 Copilot, ChatGPT, Gemini, Claude, Mistral AI, internal GPTs). The platform provides in-context guidance, prompting frameworks, certified use cases, and anonymous usage analytics to drive measurable and durable GenAI adoption across organizations. It is sold as a per-seat enterprise subscription with custom pricing tied to license count and learning paths.
Is Mendo a public or private company?
Mendo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Mendo founded?
Mendo was founded in 2021. It employs 51 to 100 people.
Where is Mendo based?
Mendo is headquartered in Paris, France, in the Europe region.
How does Mendo make money?
One revenue line is on record: saaS Platform Subscription.
Who are Mendo's main competitors?
Direct peers on record are Sana Labs and Workera. Broad incumbents are WalkMe, Whatfix, Degreed, Docebo and Microsoft Viva. Cornelis Networks is listed as an others. Emerging players are Apty and Pendo.
Does Mendo have an API?
No public API is recorded for Mendo.
What industry is Mendo in?
Mendo's product category is Enterprise AI Adoption Software. Its primary akta.pro industry code is HDAEALAA, IT Service Management (ITSM) Platforms, with a secondary code of BPAHAGAG, HR Technology (HRIS/HCM) Advisory & Implementation. Its NAICS code is 5132 and its SIC code is 7372.