What Eze Castle Integration does

Eze Castle Integration, operating as ECI, is a privately held global managed service provider founded in 1995 and headquartered in New York, specializing in outsourced IT, cloud, cybersecurity, and AI-enabled services for the financial services industry, with a primary focus on alternative investment firms including hedge funds, private equity, venture capital, and other alternative asset managers. The company rebranded to ECI in 2024 and positioned itself as the "Modern Intelligent Service Provider" (MISP), integrating AI, automation, and data governance into managed service delivery. ECI serves over 1,000 client firms managing more than $3 trillion in aggregate AUM, operating from 15 offices across the Americas, EMEA, and Asia-Pacific with 24x7x365 global support, including regional headquarters in London, Hong Kong, and Singapore.

ECI's product portfolio is organized around four solution areas: AI & Data Solutions (ELLA, Microsoft 365 Copilot integration, Business Process Automation, cloud engineering, application development, DevOps, DBA, and data warehousing), Cloud & Infrastructure (Azure managed cloud, cloud migration, enterprise networking, ECINet global private network), Cybersecurity & Compliance (Managed XDR, dark web monitoring, phishing training, incident response tabletop exercises, GRC, vulnerability assessments, and the Zero Networks zero-trust segmentation partnership), and Managed IT Services (modern workplace, Microsoft 365 management). The technology stack is anchored on Microsoft Azure with Microsoft Solutions Partner status spanning Modern Work, Azure Data & AI, Azure Infrastructure, and Digital & App Innovation competencies, supplemented by integrations with Duo Security, Elastic, LogicMonitor, Acronis, Recorded Future, and AWS. The company holds HIPAA, GDPR, CCPA, and SOC 2 Type 2-relevant certifications and documents compliance expertise across SEC, FINRA, DORA, and country-specific regulatory frameworks.

Revenue is generated primarily through recurring managed services contracts (cloud infrastructure, cybersecurity, modern workplace), consumption-based Azure and Microsoft 365 licensing pass-through, and professional services for migrations and security stack deployments that typically convert into long-term managed agreements. Go-to-market combines direct enterprise field sales targeting alternative investment firms globally, a channel partner program (Telarus), Microsoft co-selling, and content-driven demand generation through partnerships with AIMA APAC, Keigant Advisors, and law firm Cole-Frieman & Mallon LLP. Pricing is quote-based and tiered by client AUM, infrastructure complexity, and service levels. The company has pursued growth through acquisitions of NorthOut and Alphaserve Technologies in 2020 and secured an $80 million financing facility from Prospect Capital in 2018 alongside investment from H.I.G. Capital.

Name

Eze Castle Integration

Legal name

Eze Castle Integration, Inc.

Website

https://eci.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ECI is a privately held global managed service provider founded in 1995 that delivers AI-enabled cloud, cybersecurity, and managed IT services to over 1,000 alternative investment firms managing more than $3 trillion in AUM across the Americas, EMEA, and Asia-Pacific.

Ownership category

akta.pro rank

Product category

Managed IT Services for Financial Industry

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Identity & Access Management (IAM) Administration Services (BPAEABAJ)

akta.pro secondary industries

Identity & Access Management (IAM) Managed Services (BPAEADAE), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• Managed IT services
• Cloud infrastructure
• Cybersecurity compliance
• Financial services technology
• Alternative investment IT

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing managed services covering cloud infrastructure, cybersecurity, modern workplace, and enterprise system services. Delivered as recurring monthly contracts with tiered service levels based on client AUM and complexity.
2. Cloud Services: Azure managed cloud services, cloud migration, and cloud engineering. Includes Microsoft CSP licensing and management, generating recurring revenue from consumption-based Azure usage plus management fees.
3. Cybersecurity Services: Managed XDR, dark web monitoring, phishing training, vulnerability assessments, governance and risk compliance. Security-first methodology enables upselling from project engagements into recurring managed security agreements.
4. Professional Services: Implementation, migration, and consulting services including Exchange to M365 migration, security stack deployment, and compliance program development. One-time project fees that often convert to recurring managed services engagements.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

ECI delivers AI-driven managed IT services for financial firms, primarily alternative investment managers (hedge funds, private equity, venture capital). Core offerings include managed cloud infrastructure (Azure), 24x7 managed cybersecurity (Managed XDR with SIEM/SOAR), Microsoft 365 and Modern Workplace management, and the proprietary ELLA AI governance platform enabling secure LLM adoption in regulated markets. Services are delivered as recurring managed service contracts backed by global 24x7x365 support across 15 offices on three continents.

Product overview

ECI operates as a Modern Intelligent Service Provider (MISP) delivering AI-driven managed services for financial firms. The portfolio is organized around three core solution areas: AI & Data Solutions (including ELLA, Microsoft 365 Copilot, Managed Services, Cloud Strategy, BPA, Cloud Engineering, App Development, DevOps, DBA, and Data Warehousing), Cloud & Infrastructure (Azure Managed Cloud, Managed Cloud, Cloud Migration, Enterprise Network Solutions, Enterprise System Services, Global Private Network), and Cybersecurity & Compliance (Managed XDR, Dark Web Monitoring, Phishing and Training, Incident Response Tabletop, GRC, Policy Management, Vendor Assessments, Vulnerability Assessments). ELLA is ECI's flagship AI platform enabling governed AI for financial services. Additional offerings include Modern Workplace, Zero Networks integration, and Microsoft 365 management. ECI also provides compliance resources for global regulations including SEC, FINRA, DORA, GDPR, and others.

Differentiator

Problem solved

Functional benefit

Brands

• ELLA: ECI's Large Language Application - a controlled AI environment where innovation and regulation operate in parallel, enabling secure and governed AI adoption in regulated markets.

Products and services

• ELLA (ECI's Large Language Application) ELLA is ECI's proprietary controlled AI environment purpose-built for regulated financial services. It enables alternative investment firms to harness large language models like ChatGPT within a secure, governed, and compliant framework, supporting natural language processing, automation, and compliance workflows while maintaining regulatory guardrails.
• Copilot for Microsoft 365 Integration Managed integration of Microsoft 365 Copilot bringing AI-powered productivity capabilities to financial services firms. Delivered through ECI's Modern Workplace solution with governed AI controls for compliance.
• Managed XDR (Extended Detection and Response) 24x7 managed cybersecurity service providing unified detection and response with SOC monitoring, SOAR, and SIEM capabilities. Real-time threat detection, dark web surveillance, and asset management for alternative investment firms and other regulated clients.
• Managed IT Services Ongoing managed IT support and maintenance services covering networks, infrastructure, and operations. Delivered as recurring monthly contracts with tiered service levels based on client AUM and complexity, with 99.99% uptime across managed platforms.
• Azure Managed Cloud Services Managed Microsoft Azure cloud services including cloud migration, cloud engineering, ongoing management, and Microsoft CSP licensing. Recurring revenue from consumption-based Azure usage plus management fees.
• Modern Workplace Enterprise mobility and workforce transformation solution deploying SaaS applications enabling secure hybrid working. Includes Microsoft Teams, SharePoint, OneDrive, Power Apps, and Viva integration for collaboration.
• Microsoft 365 Management Build and manage Microsoft 365 environments for financial firms including secure email, latest Office apps, email encryption, antivirus, malware protection, OneDrive, and Teams collaboration tools.
• Cloud Migration Services End-to-end cloud migration services providing smooth transitions from on-premises environments to cloud platforms while mitigating security risks and maintaining business continuity.
• Cloud Engineering Cloud engineering services to build reliable, scalable, and secure cloud platforms aligned with business goals for financial services clients.
• Zero Trust Network (Zero Networks) Network security solution using microsegmentation and combined VPN/ZTNA for secure remote access. Provides adaptive MFA-based segmentation with automated policy creation to stop lateral movement and block ransomware.
• Global Private Network (ECINet) Communications gateway exclusively for financial services providing secure global private network connectivity across client offices worldwide.
• Enterprise Network Solutions 24x7 enterprise network monitoring and incident management services ensuring high availability and performance of client network infrastructure.

Quantifiable outcome

• 99.99% uptime across managed platforms
• +2 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability7 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core, supporting and strategic.

• MicrosoftcoreTechnology or IntegrationECI is a Microsoft Solutions Partner with designations in Modern Workplaces, Azure Data & AI, Azure Infrastructure, and Digital & App Innovation. Partnership enables streamlined Azure cloud delivery, M365 Copilot integration, and co-selling dynamics with Microsoft customer base. ECI leverages Microsoft partnership to provide secure email, robust security built-in, file share flexibility, and increased collaboration through Teams, Power Apps, SharePoint, and Viva.
• Zero NetworkscoreTechnology or IntegrationECI leverages partnership with Zero Networks to deliver secure network connectivity and protect firm assets with adaptive MFA. Zero Networks provides microsegmentation and Zero Trust Network Architecture, combining best aspects of VPN and ZTNA. Solution enables automated MFA-based segmentation, network security everywhere, and lateral movement blocking to stop ransomware.
• ElasticsupportingTechnology or IntegrationElastic provides search and observability platform integrated into ECI's technology stack for security analytics and monitoring capabilities.
• AWS (Amazon Web Services)supportingTechnology or IntegrationAWS cloud platform available as part of ECI's multi-cloud strategy, complementing Microsoft Azure offerings for clients requiring AWS infrastructure.
• LogicMonitorsupportingTechnology or IntegrationLogicMonitor provides infrastructure monitoring capabilities integrated into ECI's managed services stack for performance visibility and alerting.
• AcronissupportingTechnology or IntegrationAcronis provides cyber protection and backup solutions integrated into ECI's security offerings for data protection and disaster recovery.
• Duo SecuritysupportingTechnology or IntegrationDuo Security (Cisco) provides multi-factor authentication used in ECI's security stack for secure access to client applications including OWA, Citrix, and VPN.
• Recorded FuturesupportingTechnology or IntegrationRecorded Future provides threat intelligence capabilities integrated into ECI's cybersecurity offerings for enhanced threat detection and monitoring.
• AIMA (Alternative Investment Management Association) Asia PacificstrategicStrategic or Co-development PartnerECI partnered with AIMA APAC to host Fund Manager Briefings focused on MAS & SFC regulatory expectations for 2026. Joint educational content helping APAC fund managers build practical GRC operating models for regulatory compliance.
• Keigant Advisors LimitedstrategicStrategic or Co-development PartnerPartnership with Keigant Advisors for Japan-focused hedge fund content. Joint webinar on scaling securely and managing cyber risk as AUM increases, targeted at hedge funds operating in Japan.
• Cole-Frieman & Mallon LLPstrategicStrategic or Co-development PartnerPartnership with investment management law firm Cole-Frieman & Mallon LLP for SEC cybersecurity compliance content. Joint webinars and cheat sheet resources combining legal and IT expertise for asset manager compliance.
• TelaruscoreChannel Partner/ Reseller/ DistributorTelarus is a channel partner distributor where ECI serves as back-end delivery partner for managed services engagements. Telarus resellers scope opportunities and retain client relationships while ECI handles technical implementation.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dataprise: Dataprise is a US-based managed services provider offering managed IT, cloud, and cybersecurity services to mid-market and enterprise clients. Like ECI it competes on the MSP-plus-security model but lacks ECI's financial-services vertical specialization.
• Navisite: Navisite provides managed cloud, hosting, and IT services with deep experience serving financial services and other regulated industries. Directly comparable to ECI in managed cloud and managed services for alt-investment and enterprise clients.
• Rackspace Technology: Rackspace Technology is a global managed cloud services provider across AWS, Azure, and Google Cloud. Competes with ECI's Azure managed cloud practice, though Rackspace is multi-cloud rather than financial-services-focused.
• Presidio: Presidio is a US-based IT solutions and managed services provider with cloud, cybersecurity, and digital workplace practices. Competes with ECI in enterprise managed services, though without ECI's dedicated alt-investment vertical focus.
• InterVision Systems: InterVision is a managed services provider focused on cloud, security, and IT infrastructure for mid-market and enterprise clients. Comparable to ECI on the MSP-plus-cybersecurity delivery model, though with broader rather than financial-specific verticalization.

Broad incumbents

• Kyndryl: Kyndryl is a large managed infrastructure services provider spun out of IBM, offering cloud, security, and managed services globally. Serves financial services as part of a broad enterprise portfolio, competing with ECI at the larger end of the market.
• Accenture: Accenture is a global IT services and consulting giant with significant financial services cloud and security practices. Competes with ECI for enterprise financial-services transformation and managed services engagements at scale.
• Cognizant: Cognizant provides IT services, cloud, and digital transformation with deep financial services vertical expertise. Competes with ECI on enterprise cloud and managed services for asset managers, banks, and insurance firms.
• Insight Enterprises: Insight Enterprises is a global IT solutions and managed services provider with Microsoft partnership depth and cloud, security, and modern workplace offerings. Competes with ECI on enterprise Microsoft-centric managed services and Azure delivery.

Emerging players

• Infotel Corp: Infotel Corp is a managed services and IT consulting firm with financial-services and banking practice areas. Comparable to ECI in delivering managed infrastructure and security to regulated financial clients, particularly in niche banking segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ezecastleeci
• Facebookfacebook.com/ezecastle
• LinkedInlinkedin.com/company/eze-castle-integration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eze Castle Integration