What MD Integrations does

MD Integrations (legal entity M & D Integrations, Inc., also operating as MDI) is a New York-domiciled B2B telehealth infrastructure company founded in 2021 by Dr. Marc Serota. It provides a white-label telemedicine platform and configurable API that healthcare brands, digital health companies, and wellness retailers use to launch physician-led virtual care services without building their own clinical, compliance, or 50-state licensing infrastructure. Its physician-only network spans all 50 US states plus DC and Guam across 15+ clinical specialties and is supported by a proprietary assignment algorithm that delivers a 52-minute average response time and >99.9% uptime SLA.

The platform is composed of a white-label telehealth core, a telemedicine API with webhooks, native iOS/Android apps, white-labeled customizable apps, the CarePair clinical-pathway module, AI Assist Care, e-prescribing with pharmacy and diagnostics integration, and native Shopify and WooCommerce plugins that embed physician-directed virtual care into digital storefronts. Patient identity verification is delivered through a Vouched integration. MD Integrations holds HIPAA, SOC 2 Type II, ISO, and LegitScript certifications.

Revenue is generated through a mix of subscription fees for the white-label platform, professional services for API integration, subscription fees for eCommerce plugin deployments, and transaction fees on clinical consultations routed through the pharmacy network. Pricing is custom and set during demo-based sales cycles, with free Professional Corporation (Medical Group) setup and one year of messaging and refills for initial partners. Distribution is primarily direct enterprise sales with dedicated developer Slack support, complemented by marketplace/app-store listings on Shopify and WordPress plugin directories. In October 2025 the company raised a $77 million Series A led by Updata Partners with Denali Growth Partners, alongside the appointment of Ramin Zacharia as President & COO.

Name

MD Integrations

Legal name

M & D Integrations, Inc.

Website

https://mdintegrations.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

MD Integrations provides a white-label telemedicine platform and APIs to healthcare brands, enabling physician-led virtual care across 50 states, DC, and Guam. It serves digital health, weight-loss, pharmacy, and wellness companies with compliant, configurable telehealth infrastructure and eCommerce integrations.

Ownership category

akta.pro rank

Product category

Telehealth Infrastructure

NAICS

Ambulatory Health Care Services (621), All Other Outpatient Care Centers (621498)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industries

Telehealth-to-Pharmacy Marketplace & Prescription Routing Platforms (HLALAIAC), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM), Multi-Specialty Telehealth Provider Marketplaces (HLALALAA)

Keywords

• White-label telehealth platform
• Telemedicine API infrastructure
• Physician network services
• Virtual care compliance
• Telehealth eCommerce plugins

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telehealth Infrastructure Platform Fees: White-label telehealth platform fees for healthcare brands, digital health companies, and wellness companies accessing the physician network and compliance infrastructure. Pricing is tailored based on business needs identified during demo sessions.
2. API Integration & Developer Services: Revenue from API integrations, custom webhook implementations, and developer support including dedicated Slack channel. Professional services for integration implementation with up to 4 hours of included support monthly.
3. E-Commerce Extensions: Revenue from Shopify and WooCommerce plugin integrations enabling healthcare brands to offer physician-directed virtual care directly from digital storefronts.
4. Clinical Consultation Facilitation: Facilitation of physician consultations across 15+ clinical specialties with integrated prescription fulfillment through pharmacy network partners.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

MD Integrations provides a white-label telehealth platform and a configurable telemedicine API that enable healthcare brands, digital health companies, weight-loss/metabolic health brands, pharmacies, labs, and retailers to embed physician-directed virtual care into their own digital storefronts or workflows. The offering is backed by a physician-only network licensed across all 50 US states plus DC and Guam, an AI-assisted clinical workflow tool, e-prescribing and pharmacy fulfillment integrations, and Shopify/WooCommerce eCommerce plugins that allow brands to launch telehealth services in under a week.

Product overview

MD Integrations is a telehealth infrastructure company offering a unified white-label telemedicine platform powered exclusively by physicians. The core offering consists of the White-Label Telehealth Platform and Telemedicine API, supplemented by native mobile apps (iOS/Android), white-label customizable apps, and AI-powered features including AI Assist Care and smart reassignment algorithms. The platform integrates with Shopify and WooCommerce through dedicated e-commerce extensions, enabling brands to launch telehealth directly from digital storefronts. Additional modules include the CarePair clinical pathway tool, a nationwide physician network covering all 50 states with 15+ specialties, and a multi-modal messaging platform supporting text, audio, and video. All offerings are HIPAA, SOC 2, ISO, and LegitScript compliant.

Differentiator

Problem solved

Functional benefit

Brands

• CarePair: Clinical pathway framework that helps clinicians share clear, clinically appropriate next steps when related concerns or comorbidities surface during consultations

Products and services

• White-Label Telehealth Platform A white-label, physician-only telehealth platform for healthcare brands, digital health companies, weight-loss and metabolic health brands, pharmacies, labs, and retailers to launch branded virtual care services with customizable intake forms, messaging, and nationwide physician coverage.
• Telemedicine API A configurable telemedicine API with webhooks for custom end-to-end integrations, enabling brands to embed physician-led care, messaging, and pharmacy fulfillment into existing digital workflows, supported by a dedicated developer Slack channel.
• MD Integrations Connect for Shopify A native Shopify App Store plugin (MD Integrations Connect) that enables DTC healthcare and wellness brands on Shopify to embed physician-directed virtual care directly into their storefronts and launch telehealth services within days.
• MD Integrations Connect for WooCommerce A native WordPress/WooCommerce plugin that enables healthcare brands on WooCommerce storefronts to integrate physician-led telehealth services and consultations directly from their online stores.

Quantifiable outcome

• Average doctor response time under 60 minutes (52 minutes)
• +5 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• ShopifycoreTechnology or Integration · 11 November 2025E-commerce platform integration enabling healthcare brands to embed physician-directed virtual care directly from Shopify storefronts. The MD Integrations Connect app is available on the Shopify App Store.
• WooCommercecoreTechnology or Integration · 11 November 2025WordPress e-commerce plugin integration allowing healthcare brands on WooCommerce to access physician-led telehealth services and consultations directly through their digital storefronts.

Scale indicators9 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Wheel: Wheel operates a white-label telehealth platform and clinician network that powers virtual care for consumer brands and digital health companies, directly comparable to MD Integrations' B2B infrastructure offering. Both companies compete to provide physician networks, compliance infrastructure, and API-first integrations to enterprise healthcare brands.
• SteadyMD: SteadyMD provides a white-label telehealth infrastructure platform with a clinician network spanning all 50 states, serving digital health brands and direct-to-consumer healthcare companies. The business model, target customers, and platform capabilities closely mirror MD Integrations' offering.
• Ophelia: Ophelia operates a clinician-led telehealth platform focused on medication-assisted treatment and weight management, combining physician oversight with e-prescribing. It overlaps directly with MD Integrations' physician-led, compliance-ready model for chronic care verticals.
• Truepill: Truepill provides telehealth and pharmacy fulfillment infrastructure for digital health brands, including e-prescribing, clinician network access, and white-label experiences. The combined telehealth + pharmacy infrastructure model is highly comparable to MD Integrations' integrated offering.

Broad incumbents

• Hims & Hers Health: Hims & Hers is a publicly traded, scaled DTC telehealth platform operating across weight management, dermatology, and primary care. While a customer of physician-led telehealth infrastructure in concept, it operates its own clinical network and competes for many of the same end-patient audiences MD Integrations' partners serve.
• Ro: Ro is a leading direct-to-patient telehealth and pharmacy platform covering weight management, men's health, and fertility. It operates vertically integrated clinician and pharmacy infrastructure comparable to what MD Integrations offers as a platform to other brands.
• Amazon One Medical: Amazon One Medical combines virtual and in-person primary care with a national clinical footprint, representing a scaled incumbent that competes for telehealth demand. While not a B2B infrastructure peer, it is a relevant strategic benchmark for physician-led virtual care at national scale.

Emerging players

• Calibrate: Calibrate delivers clinician-led metabolic health and weight management telehealth, overlapping with MD Integrations' heaviest customer vertical. It is an emerging player whose model depends on similar physician-led, longitudinal telehealth infrastructure.
• Found: Found is a clinician-led weight management telehealth platform that combines physician oversight with metabolic care programs. It is a representative end-customer archetype for MD Integrations' physician-led weight management infrastructure.
• Maven Clinic: Maven Clinic operates a digital health platform for women's and family health with virtual care across multiple specialties. It illustrates a comparable specialty-focused, multi-condition telehealth model that could leverage MD Integrations' specialty physician network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights8 records

Customer concentration

• LinkedInlinkedin.com/company/md-integrations

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MD Integrations