Gigs
- Company typePrivate
- Founded2020
- HeadquartersSan Francisco, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Gigs firmographics
Firmographics- Name
- Gigs
- Legal name
- Gigs Wireless, LLC
- Website
- https://gigs.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Where Gigs is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Gigs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- MVNO Platform / SaaS Licensing: Gigs provides the full telecom OS stack (connectivity aggregation, OSS/BSS, billing, compliance) enabling partners to launch and operate mobile services. Partners define their own retail pricing and earn margin between wholesale costs and retail revenue. Gigs charges a platform/service fee per subscription or line managed, with no upfront setup fees for most partners.
- Payment Processing / Transaction Fees: Gigs Payments handles all billing, AutoPay, refunds, chargebacks, and payouts for mobile subscriptions. Revenue is earned on payment processing, with automatic retries recovering >70% of failed payments. Supports 200+ currencies.
- Embedded Connectivity Reseller Revenue: Partners (fintechs, device companies, HR platforms) embed Gigs-powered mobile plans into their products and services. Partners pay Gigs per subscription activated, while setting their own retail pricing to capture margin. No pre-purchase of lines required — pay-as-you-grow model.
- Telecom Tax / Compliance Services: Gigs automates recording, collecting, and disbursing legally required telecom taxes and fees as part of its platform. This is a bundled service component rather than a separate revenue line, but it enables Gigs to act as Carrier of Record and take on regulatory burden from partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Gigs for Work Standard — Unlimited local talk, text, and data in 50+ countries |
| Subscription | Multi-year contract | Gigs for Work Enterprise — Custom enterprise solution |
| Subscription | Monthly | Sezzle Mobile — Unlimited mobile phone plan |
| Subscription | Monthly | Cash App Mobile — Unlimited 5G wireless plan |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels7 records
Gigs product offering
Product offeringCore offering
Gigs provides Gigs OS, a proprietary telecom operating system (MVNO-in-a-box) that enables any tech brand to launch and operate branded mobile services without telecom expertise. The platform aggregates wholesale connectivity across 300+ networks in 195+ countries and bundles OSS/BSS, embedded billing (Gigs Payments), no-code hosted checkout (Gigs Connect), AI customer service (Gigs Operator), and regulatory compliance (Carrier of Record) into a single integration. Partners — primarily fintechs, neobanks, device companies, HR/IT platforms, and travel brands — pay Gigs per subscription activated while retaining margin between wholesale costs and their own retail pricing.
Product overview
Gigs is a telecom operating system (Gigs OS) that enables any tech brand to become a mobile provider. The platform offers a modular architecture with core products including: Gigs Connect (plug-and-play hosted checkout for mobile plans), Gigs Payments (end-to-end telecom billing platform), Gigs Dashboard (ops and support cockpit for subscription management), Gigs API (developer-friendly telecom API for custom integrations), and Gigs Operator (agentic AI customer service chatbot). Specialized offerings include Gigs for Work (employee phone plan management for enterprises in 50+ countries), Gigs for Fintech (phone plans and travel eSIMs for neobanks), Gigs for Devices (connectivity for phones and wearables), Gigs for Travel (global roaming eSIMs in 195+ countries), and Gigs MVNO-in-a-Box (full MVNO operating system). The platform supports both physical SIM cards and eSIMs, operates on premium networks including AT&T, Vodafone, and 300+ others globally, and provides white-label solutions with full branding control.
Differentiator
Problem solved
Functional benefit
Brands
- Gigs OS: The operating system for embedded mobile services, providing connectivity, payments, dashboard, operator AI, and API solutions.
- Gigs Connect
- Gigs Payments
- Gigs Dashboard
- Gigs Operator
- Gigs API
- Gigs for Work
Products and services
- Gigs OS The operating system for embedded telecom that enables any tech brand to become a mobile provider. Bundles wholesale connectivity, OSS/BSS, MVNE/A, billing, subscription management, and support automation into one platform for fintech, HR, device, travel, and telecom-operator customers.
- Gigs Connect Pre-built, conversion-optimized white-label hosted checkout flow for mobile-plan sign-up, payment, SIM/eSIM activation, and subscription lifecycle management. Supports custom branding, shareable links, QR-code activation, and 85%+ conversion rates. No code required.
- Gigs Payments End-to-end PCI-DSS compliant telecom billing platform embedded in Gigs Connect. Handles recurring billing, AutoPay, payment recovery (>70% of failed payments), refunds, chargebacks, telecom tax calculation and remittance, multi-currency payouts, and Stripe-based card processing.
- Gigs Dashboard OSS/BSS operations and support cockpit providing complete oversight of subscriptions, payments, devices, SIMs, revenue reports, conversions, usage, churn, and cohort analytics across multiple carriers and markets in one interface.
- Gigs API Developer-friendly REST telecom API abstraction layer across 20+ carrier networks and 300+ global operators. Covers plans, users, subscriptions, SIMs, porting, add-ons, usage, billing, invoices, and credit notes. Supports webhooks, versioned changes, low latency, and >99.99% uptime SLA.
- Gigs Operator Agentic AI chatbot built specifically for telecom customer service. Handles sales, support, and subscription management queries in 100+ languages with embedded UI components (in-thread plan purchases, SIM replacements, eSIM installation, invoice retrieval). Reduces support overhead by 95%. Currently in closed beta.
- Gigs for Work Employee phone plan management platform for enterprises. SCIM-based provisioning, SSO via WorkOS, single global invoice across 50+ countries, automated SIM activation and termination tied to employee lifecycle, and Slack/Teams/WhatsApp/email delivery of SIMs. Standard plan starts at $35 per line per month.
Quantifiable outcome
- 85%+ checkout conversion rate with 3-minute sign-up (Gigs Connect)
- +8 more outcomes
Companies that use Gigs
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles5 records
Gigs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability4 records
Feature8 records
Gigs partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- AT&TcoreAT&T is the primary network infrastructure provider for Gigs-powered MVNOs in the United States. Cash App Mobile, Sezzle Mobile, and other US-based Gigs partners operate as MVNOs on AT&T's network. Gigs resells AT&T wholesale connectivity.
- Vodafone UKcoreVodafone UK is listed as a key network partnership for Gigs. Revolut Mobile launched in the UK using Vodafone's network. Gigs provides wholesale connectivity access via Vodafone in the UK market.
- StripecoreStripe is Gigs' primary payment processor for Gigs Payments. Stripe handles card processing, payment authentication, and settlement. Gigs uses Stripe's infrastructure for PCI-compliant payment processing across its telecom billing platform.
- WorkOScoreGigs for Work integrates with WorkOS for SSO (Single Sign-On) capabilities, allowing enterprise customers to securely access the Gigs platform using their existing identity provider (IdP) regardless of which IdP they use.
- Global Network Operators (300+)coreGigs aggregates wholesale connectivity from 300+ global network operators including AT&T, Vodafone, Orange, Telefonica, Telenor, Rogers, Airtel, Three, Telcel, TIM, Jio, BT, SK Telecom, NTT Docomo, Etisalat, Bell, MTN, Axiata, Viettel, Telstra, Swisscom, Tele2, and Ooredoo. These partnerships provide local and roaming connectivity across 195+ countries and 50+ countries for local plans.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Gigs competitors and assessment
Company assessmentDirect peers
- Plintron: Plintron is a global MVNE/MVNA platform that enables brands and operators to launch mobile services across multiple countries. It competes most directly with Gigs OS on the wholesale connectivity aggregation and embedded MVNO enablement proposition, particularly for non-telco brands seeking white-label mobile offerings.
- Workz: Workz provides eSIM management, MVNO enablement, and cloud-based connectivity platforms for operators and enterprises. It is a direct comparable to Gigs in offering end-to-end embedded connectivity infrastructure, with similar focus on simplifying mobile service launches for non-traditional telecom brands.
- Celitech (formerly floLIVE): Celitech offers a cellular data platform and global MVNO/MVNE connectivity-as-a-service for enterprises and IoT/device makers. It competes with Gigs in providing developer-friendly APIs and embedded connectivity solutions, particularly for device OEMs and enterprises needing global multi-carrier coverage.
- Telna: Telna is a global MVNO and connectivity platform offering wholesale mobile network services, eSIM, and managed connectivity to enterprises and resellers. It is a direct peer to Gigs in the MVNO enablement and wholesale connectivity aggregation space, with similar carrier aggregation across multiple geographies.
Broad incumbents
- Amdocs: Amdocs is a leading telecom software vendor providing BSS, OSS, and digital services platforms to operators worldwide. It overlaps with Gigs OS in OSS/BSS functionality but serves traditional telecom operators with much larger, broader portfolios rather than the embedded-connectivity-for-tech-brands niche.
- BICS (Proximus): BICS is a wholesale telecom carrier (part of Proximus) providing international voice, data, messaging, and IoT connectivity services to operators and enterprises. It overlaps with Gigs at the wholesale connectivity aggregation layer, but operates as a much larger, established carrier services incumbent rather than a software-first embedded platform.
- CSG International: CSG is a telecom and financial services software vendor specializing in billing, revenue management, and customer engagement solutions. It overlaps with Gigs Payments in telecom billing capabilities, but operates as a large established BSS vendor serving traditional carriers rather than embedded MVNO startups.
- iBASIS (KPN): iBASIS, part of KPN, is a wholesale carrier providing international mobile connectivity, IoT, and communications services. It is comparable to Gigs' wholesale connectivity aggregation layer, though iBASIS operates at incumbent-carrier scale and traditional wholesale rather than embedded SaaS model.
- Netcracker Technology: Netcracker provides telecom BSS/OSS and digital transformation solutions for operators and large enterprises. It is comparable to Gigs OS in offering carrier-grade OSS/BSS, but targets traditional telecom operators with end-to-end transformation programs rather than embedded fintech/HR/device use cases.
Emerging players
- Sinch: Sinch provides communications platform-as-a-service APIs for messaging, voice, and verification. While not a direct MVNO competitor, Sinch represents the broader embedded communications-as-a-service category that intersects with Gigs' API-first, developer-friendly positioning around connectivity services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Gigs social profiles
Digital presenceGigs compliance and trust
Trust signalCompliance5 records
Gigs financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gigs leadership team
Management profileNumber of profiles
Profiles7 records
Gigs funding detail
Funding detailFunding overview
Funding rounds4 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gigs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gigs
What does Gigs do?
Gigs provides Gigs OS, a proprietary telecom operating system (MVNO-in-a-box) that enables any tech brand to launch and operate branded mobile services without telecom expertise. The platform aggregates wholesale connectivity across 300+ networks in 195+ countries and bundles OSS/BSS, embedded billing (Gigs Payments), no-code hosted checkout (Gigs Connect), AI customer service (Gigs Operator), and regulatory compliance (Carrier of Record) into a single integration. Partners — primarily fintechs, neobanks, device companies, HR/IT platforms, and travel brands — pay Gigs per subscription activated while retaining margin between wholesale costs and their own retail pricing.
Is Gigs a public or private company?
Gigs is a private company. It is classified as venture growth investor backed and is currently operating.
When was Gigs founded?
Gigs was founded in 2020. It employs 101 to 250 people.
Where is Gigs based?
Gigs is headquartered in San Francisco, United States, in the North America region.
How does Gigs make money?
Four revenue lines are on record. MVNO Platform / SaaS Licensing is the primary driver. The others are payment Processing / Transaction Fees, embedded Connectivity Reseller Revenue and telecom Tax / Compliance Services.
Who are Gigs's main competitors?
Direct peers on record are Plintron, Workz, Celitech (formerly floLIVE) and Telna. Broad incumbents are Amdocs, BICS (Proximus), CSG International, iBASIS (KPN) and Netcracker Technology. Sinch is listed as an emerging player.
Does Gigs have an API?
Yes. Gigs API provides one single, developer-friendly telecom API across multiple carriers and global markets. Developers can build connectivity into their products via REST API with versioned changes, thorough documentation, carrier guides, and descriptions for every endpoint. The API supports webhooks and events for every phone plan permutation. Gigs provides >99.99% uptime with low latency and high availability. Available features include: Plans (create and manage custom mobile plans), Users (create and manage users), Subscriptions (manage full subscription lifecycle from number porting to upgrades and top-ups), SIMs (view and manage SIM inventory), Devices (manage and update devices), Add-ons (top-ups and additional services), Portings (port-in and out phone numbers), Usage (subscription usage data), Invoices (manage automated invoices), Quotes (preview charges including taxes and fees), Credit Notes (issue credits and refunds). Supports 100+ languages and multiple currencies. Developer documentation is at developers.gigs.com.