Mendo

What Mendo does

Mendo SAS is a Paris-based enterprise software company founded in 2021 that operates a GenAI adoption and analytics platform targeting large European enterprises. The company's core proposition addresses what it characterizes as a 70% failure rate of enterprise AI projects, providing an adoption layer that embeds directly inside the GenAI tools employees already use — Microsoft 365 Copilot (Teams, Excel, PowerPoint), ChatGPT, Gemini, Claude, and internal GPT environments — rather than introducing new software. Mendo delivers in-context guidance, role-specific use case libraries, prompting frameworks, and usage analytics within existing workflows, claiming outcomes of 3x daily GenAI adoption within three months and 80% sustained weekly active usage.

The product suite is structured as three core modules — Mendo Adoption (drives durable GenAI usage inside existing tools), Mendo Agents (governs and scales company-built agents into adopted, structured processes), and Mendo AI Impact Center (turns scattered usage into organization-wide ROI visibility) — supplemented by solution-specific wrappers for Copilot Chat, Microsoft 365 Copilot, and generic GenAI chats. The underlying MendoGPT SaaS platform supports multimodal text interactions across M365 applications. The platform is LLM-agnostic, allowing organizations to standardize adoption across heterogeneous AI tooling.

Mendo sells via an enterprise field-sales motion with a 'Book a demo' entry point, custom annual subscriptions priced per license and learning path, and currently supports more than 100,000 end users across 100+ enterprise customers including EY, PwC, Crédit Agricole, CNP, SNCF, La Poste, ENGIE, Groupe SEB, Bouygues Telecom, Novo Nordisk, Groupe Rocher, Pernod Ricard, and Edenred. The company operates five European offices (Paris, Berlin, Munich, Helsinki, Stockholm), employs approximately 40-50 people, and generated €4 million in 2024 revenue following more than fourfold year-on-year activity growth, prior to closing a €12 million Series A in 2026.

Name

Mendo

Legal name

Mendo SAS

Website

https://mendo.cloud

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Mendo is a Paris-based GenAI adoption and analytics platform for large European enterprises, embedding in-context guidance, use case libraries, and ROI analytics inside Microsoft 365 Copilot, ChatGPT, Gemini, Claude, and internal GPT environments to drive measurable employee adoption.

Ownership category

akta.pro rank

Product category

Enterprise AI Adoption Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

IT Service Management (ITSM) Platforms (HDAEALAA)

akta.pro secondary industries

HR Technology (HRIS/HCM) Advisory & Implementation (BPAHAGAG), Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• Enterprise AI adoption
• Generative AI platform
• AI usage analytics
• Microsoft Copilot integration
• LLM-agnostic solutions

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Subscription-based SaaS pricing model based on number of licenses (employee seats) and learning paths included. Every organization receives a custom plan built around specific needs, population size, and adoption goals.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Mendo is a GenAI adoption and analytics SaaS platform for large enterprises that embeds directly into the GenAI tools employees already use (Microsoft 365 Copilot, ChatGPT, Gemini, Claude, Mistral AI, internal GPTs). The platform provides in-context guidance, prompting frameworks, certified use cases, and anonymous usage analytics to drive measurable and durable GenAI adoption across organizations. It is sold as a per-seat enterprise subscription with custom pricing tied to license count and learning paths.

Product overview

Mendo is a GenAI adoption and analytics platform for large enterprises. The platform operates as a unified SaaS offering with three core product modules — Mendo Adoption (drives durable GenAI adoption inside existing tools), Mendo Agents (turns built agents into adopted, governed processes), and Mendo AI Impact Center (turns scattered usage into clear analytics and ROI visibility) — plus solution-specific variants tailored to individual AI platforms. The product suite includes Mendo for Microsoft 365 Copilot (covering Teams, Excel, PowerPoint, and Copilot Chat), Mendo for ChatGPT/Gemini/Claude/internal GPT environments, and the foundational MendoGPT SaaS platform. The platform integrates directly into the GenAI tools organizations already use (Microsoft Copilot, ChatGPT, Gemini, Claude, Mistral AI, and internal GPT environments) rather than functioning as a standalone tool, providing guidance, analytics, and governance within the existing workflow.

Differentiator

Problem solved

Functional benefit

Brands

• MendoGPT: SaaS platform for employee training on AI tools
• Mendo Agents
• Mendo AI Impact Center
• Mendo Adoption

Products and services

• Mendo Adoption Core product module that drives durable GenAI adoption inside the tools teams already use, integrating directly into GenAI platforms to support adoption without introducing a new tool or changing how people work. Designed for large enterprises that need structured, continuous adoption support beyond one-off training.
• Mendo Agents Product module that increases AI agent ROI by boosting adoption, structuring delivery processes, and accelerating feedback loops across teams. Turns built agents into adopted, governed processes, onboarding users where they already work and shaping agentic roadmaps based on real user needs.
• Mendo AI Impact Center Analytics product that turns scattered GenAI usage across the organization into a clear, anonymous view of what works, giving leaders visibility into usage patterns, adoption metrics, and ROI to steer GenAI strategy.
• Mendo Copilot 365 Solution that helps teams get the most out of Microsoft 365 Copilot across Teams, Excel, PowerPoint, and emerging agents while keeping pace with continuous M365 updates and supporting the agentic roadmap.
• Mendo Copilot Chat Solution that supports day-to-day GenAI usage directly in Microsoft Copilot Chat, guides teams toward effective and responsible use cases as adoption scales, and shapes the agentic roadmap based on real user needs.
• Mendo for GenAI Chats LLM-agnostic solution that drives structured GenAI adoption directly inside AI chat platforms including ChatGPT, Gemini, Claude, and internal GPT environments, without changing how teams work.
• MendoGPT Foundational SaaS platform for accelerating enterprise GenAI adoption, providing structured onboarding, prompting frameworks, use case libraries, and analytics for employees learning to use generative AI tools effectively.

Quantifiable outcome

• 3x daily GenAI adoption within 3 months
• +8 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability8 records

Feature6 records

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sana Labs: Sana is an AI-native learning and knowledge platform for enterprises, directly competing with Mendo in helping organizations drive structured adoption of AI tools among employees. Both target enterprise L&D and productivity buyers with LLM-agnostic approaches.
• Workera: Workera is an AI skills assessment and upskilling platform that measures and develops employee AI capabilities. Highly comparable to Mendo's measurement-and-adoption approach, with similar enterprise buyer profile and AI literacy focus.

Broad incumbents

• WalkMe: WalkMe is a leading digital adoption platform for enterprise software with a much larger installed base. While broader than Mendo (covers any SaaS, not just GenAI), WalkMe's guidance layer for in-app user behavior is functionally adjacent and increasingly pivots toward AI tool adoption.
• Whatfix: Whatfix provides digital adoption solutions and in-app guidance for enterprise software users. Comparable to Mendo in driving sustained tool usage inside the workflow, with broader SaaS coverage and stronger enterprise footprint.
• Degreed: Degreed is an enterprise learning experience platform that helps organizations develop workforce skills, increasingly including AI literacy. It is a broader learning platform than Mendo but competes for the same enterprise L&D budget and buyer.
• Docebo: Docebo is a public enterprise LMS platform expanding into AI-powered learning. While broader than Mendo, it competes for the corporate learning budget that funds AI adoption initiatives and is increasingly bundling AI skill features.
• Microsoft Viva: Microsoft Viva is Microsoft's employee experience platform bundled into Microsoft 365, increasingly including AI adoption and learning features (Viva Learning, Copilot Dashboard). As a native Microsoft offering, it represents the most direct competitive threat to Mendo's M365 Copilot adoption solution.

Others

• Cornelis Networks: Cornelis Networks is an AI and HPC infrastructure provider offering high-performance networking for AI workloads. While not a direct competitor to Mendo's adoption platform, Cornelis Networks operates in the broader enterprise AI ecosystem that Mendo serves.

Emerging players

• Apty: Apty is a digital adoption platform focused on enterprise software onboarding and in-app guidance. Functionally comparable to Mendo's in-tool adoption approach but at smaller scale, targeting similar enterprise buyers driving tool adoption.
• Pendo: Pendo is a product analytics and user onboarding platform. While focused primarily on customer-facing product analytics, Pendo's in-app guidance and usage analytics overlap with Mendo's adoption-measurement capabilities for internal enterprise tools.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mendo-add-in

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds3 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mendo