What Healtharc does

HealthArc is a U.S.-based digital health SaaS company founded in 2020 and headquartered in Hackensack, New Jersey. The company provides a cloud-based, AI-powered platform for chronic care management, delivering eight CMS-aligned care programs through a unified workflow: Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), Remote Therapeutic Monitoring (RTM), Transitional Care Management (TCM), Behavioral Health Integration (BHI), Advanced Primary Care Management (APCM), and Medication Therapy Management (MTM).

The platform is built on three pillars: a Singular Device Portal integrating 40+ FDA-approved cellular, Bluetooth, and wearable medical devices from brands including Roche, Abbott, Dexcom, Nonin, A&D, and Apple; a Unified Care Platform with AI-powered clinical pathways, automated billing documentation, and 29+ EHR integrations; and Specialized Clinical Support provided by pod-based teams of enrollment specialists, RNs, LPNs, and medical assistants. The infrastructure is hosted on AWS with HIPAA and SOC 2 Type II compliance, supporting connectivity across 150+ countries.

HealthArc generates revenue through a SaaS subscription model with zero upfront provider fees, bundling platform access, device-as-a-service provisioning, and managed clinical support services. The company targets healthcare providers (hospitals, clinics, physician groups, nursing homes, primary care practices), payers (insurance companies and managed care organizations), employers, and virtual care delivery companies. Distribution occurs through direct enterprise sales, inside sales for mid-market practices, self-serve free device pilots, and channel partnerships including McKesson. The company reports serving 65,000+ patients across 750+ providers in 40+ U.S. states, and has raised $5 million in growth funding from ScOp Venture Capital in April 2024.

Name

Healtharc

Legal name

Healtharc, LLC

Website

https://healtharc.io

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

HealthArc is a U.S. digital health SaaS company providing an AI-powered remote patient monitoring and chronic care management platform spanning eight CMS-aligned programs. It serves healthcare providers, payers, and employers with cellular medical devices, EHR integration, and pod-based clinical support services across 40+ states.

Ownership category

akta.pro rank

Product category

Remote Patient Monitoring Software

NAICS

Home Health Care Services (621610), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372)

akta.pro primary industry

Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE), Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF)

Keywords

• Remote patient monitoring
• Chronic care management
• Care coordination software
• Remote therapeutic monitoring
• Digital health platform

Headquarters

HQ city

Hackensack

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. SaaS Platform Subscription (RPM/CCM/PCM/RTM/TCM/BHI/APCM/MTM Programs): HealthArc operates a cloud-based SaaS platform providing virtual care management programs. Healthcare providers pay for access to the platform supporting multiple CMS billing programs (RPM, CCM, PCM, RTM, TCM, BHI, APCM, MTM). The platform enables Medicare and private insurance reimbursement for remote care management. Revenue is generated through recurring platform/service fees that help providers maximize reimbursements. The company also provides the platform free for device evaluation pilots.
2. Device-as-a-Service (Cellular IoT Medical Devices): HealthArc provides cellular-enabled medical devices (blood pressure monitors, glucometers, weight scales, CGM, pulse oximeters, thermometers, spirometers, medication adherence) to patients. Devices are provided at no upfront cost to patients/providers as part of the monitoring program, with free shipping, warranty, and replacement. The cost is absorbed into the overall platform/service pricing model or recovered through CMS device supply CPT codes (99453, 99454).
3. Clinical Support Services (Care Coordination): HealthArc provides fully managed patient outreach, education, and enrollment services. Pod-based clinical teams support providers with patient onboarding, enrollment, and ongoing engagement. These services are bundled into the platform offering at no upfront cost to providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

HealthArc provides a unified cloud-based digital health SaaS platform that enables healthcare providers, payers, and employers to deliver remote patient monitoring and chronic care management programs (RPM, CCM, PCM, RTM, TCM, BHI, APCM, MTM). The platform integrates 40+ FDA-approved cellular medical devices, AI-powered clinical pathways, automated billing documentation across CMS CPT codes, EHR integration with 29+ systems, and pod-based clinical support teams to help providers maximize Medicare and private insurance reimbursements.

Product overview

HealthArc offers a unified digital health platform with integrated care management modules. The core offering combines a Remote Patient Monitoring (RPM) platform with multiple care management programs including Chronic Care Management (CCM), Transitional Care Management (TCM), Remote Therapeutic Monitoring (RTM), Principal Care Management (PCM), Behavioral Health Integration (BHI), Advanced Primary Care Management (APCM), and Medication Therapy Management (MTM). The platform is built around three pillars: a Singular Device Portal supporting 40+ cellular and Bluetooth FDA-approved medical devices; a Unified Care Platform with AI-powered clinical pathways and billing automation; and Specialized Clinical Support with pod-based clinical teams. The Digital Health Platform (SaaS) serves as the foundation, enabling predictive interventions, EHR integration, and omni-channel engagement, while Cellular Medical Devices are offered as a Device-as-a-Service (DaaS) solution for plug-and-play patient monitoring. The Care Coordination Platform ties these offerings together through a four-stage model (Advocate, Access, Monitor, Connect) supporting value-based care delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Patient Monitoring (RPM) Patient monitoring software that delivers virtual monitoring between in-person visits for chronic disease patients, using cellular-connected FDA-approved medical devices to capture vital signs and generate CMS-reimbursable RPM claims under CPT codes 99453-99458. Targeted at healthcare providers seeking to add a revenue stream while improving patient outcomes.
• Chronic Care Management (CCM) Digital health platform module that increases patient engagement and documents patient interaction time with easy claim submission for Medicare beneficiaries with two or more chronic conditions, supporting CMS CPT codes 99490-99489. Designed for healthcare providers managing patients with multiple chronic conditions.
• Transitional Care Management (TCM) Care coordination module providing support to patients transitioning from different stages of care, promoting seamless transitions, enhancing results, and minimizing complications post-discharge, supporting CMS CPT codes 99495-99496. Targeted at providers managing patient handoffs between acute, post-acute, and community settings.
• Remote Therapeutic Monitoring (RTM) At-home support module for patients with musculoskeletal, respiratory, and cognitive behavioral needs, providing virtual assistance and remote care between clinic visits using non-physiological patient data. Supports CMS CPT codes 98975-98981. Designed for physical therapy, respiratory, and behavioral health practices.
• Principal Care Management (PCM) Integrated approach enabling providers to deliver care to patients suffering from a single chronic condition by enhancing quality metrics of healthcare for Medicare beneficiaries with one serious high-risk condition. Supports CMS CPT codes 99424-99427. Designed for specialty practices managing complex single-disease patients.
• Behavioral Health Integration (BHI) Digital behavioral health assessment combined with an advanced analytics engine to identify behavioral health issues, assign risk scores, and generate real-time alerts for provider intervention. Supports CMS CPT codes 99484 and 99492-99494. Targeted at primary care and specialty practices integrating mental health screening.
• Advanced Primary Care Management (APCM) Care coordination model that unifies CCM, PCM, TCM, and RTM into a single automated workflow, closely aligned with RPM and BHI for comprehensive primary care management. Designed for primary care practices seeking consolidated CMS billing and streamlined patient oversight.
• Medication Therapy Management (MTM) Platform module supporting safe, personalized therapy plans and improving adherence, engagement, and coordination through medication reviews and resolution of medication-related problems. Supports CMS CPT codes 99605-99607. Targeted at pharmacies and provider practices delivering comprehensive medication oversight.
• Cellular Medical Devices (Device-as-a-Service) FDA-approved cellular-connected patient monitoring devices delivered as a service, including blood pressure monitors, weight scales, glucometers, spirometers, pulse oximeters, thermometers, continuous glucose monitors, and medication adherence devices. Provides automatic vital data transmission with plug-and-play setup, warranty, and free replacement.
• Care Coordination Platform Four-stage care coordination model (Advocate, Access, Monitor, Connect) enabling clinicians to accelerate better health decisions through connected devices, personalized outreach, and seamless virtual-first experiences at multiple touchpoints. Targeted at value-based care providers and care coordination teams.

Quantifiable outcome

• 65,000+ patients served through the HealthArc platform across 750+ provider organizations in 40+ states
• +4 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered strategic, minor and core.

• PatchRxstrategicTechnology or Integration · 24 July 2025HealthArc partnered with PatchRx, a smart medication adherence technology manufacturer, to integrate their solutions into a unified Remote Therapeutic Monitoring (RTM) program for pain management practices. The combined offering uses PatchRx's sensor technology to capture real-time medication adherence data from pill bottles and integrates it into HealthArc's platform to improve clinical decision-making and therapeutic outcomes. The solution may potentially be extended to mental health practices for monitoring opioid prescriptions.
• McKessonminorChannel Partner/ Reseller/ DistributorMcKesson is listed as a leading health organization partner using HealthArc. McKesson's logo appears in the partners section of the HealthArc contact page, suggesting a distribution or reseller relationship for healthcare technology and device distribution.
• Neurology Consultants of DallasminorGTM or Marketing PartnerNeurology Consultants of Dallas is a logo partner using HealthArc's platform, appearing in the partners section on the HealthArc contact page.
• Retina Consultants of AmericaminorGTM or Marketing PartnerRetina Consultants of America is a logo partner using HealthArc's platform, appearing in the partners section on the HealthArc contact page.
• Visiting DocsminorGTM or Marketing PartnerVisiting Docs is a logo partner using HealthArc's platform for home health and visiting provider services.
• Innova CareminorGTM or Marketing PartnerInnova Care is a logo partner using HealthArc's platform for managed care and virtual care delivery.
• Amazon Web Services (AWS)coreTechnology or IntegrationAll HealthArc services are hosted on Amazon Web Services (AWS), which employs a robust security program with multiple certifications. AWS provides cloud infrastructure (API gateway, RDS, Kubernetes) supporting HealthArc's platform. AWS is listed as a subprocessors on HealthArc's Trust Center page.
• TwiliocoreTechnology or IntegrationTwilio is listed as a subprocessor on HealthArc's Trust Center, providing audio and SMS product features for the platform's patient communication capabilities (AI-driven SMS, phone call escalation, multi-channel patient campaigns).

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vivify Health: One of the earliest RPM platforms serving health systems, providers, and payers with cellular device kits and care pathways; now owned by UnitedHealth/Optum. Highly comparable to HealthArc's RPM + CCM + device portal offering for provider organizations.
• Health Recovery Solutions (HRS): RPM and care transitions platform that ships cellular-enabled devices to patients and integrates with hospital EHRs. Competes head-to-head with HealthArc on RPM/TCM device logistics, clinical pathways, and value-based care contracting with health systems.
• CareSimple: Cloud-based RPM/CCM/PCM platform sold to physician practices and home health agencies with cellular and Bluetooth devices and EHR integration. Closely comparable in customer profile (mid-market providers) and bundled software-plus-device model.
• Prevounce Health: Provider-facing RPM, CCM, and PCM platform with cellular device kits and built-in billing/credentialing support. Targets the same chronic-care reimbursement codes and physician practice buyers as HealthArc.
• CoachCare: RPM, CCM, and remote patient engagement platform for weight management, cardiology, orthopedics, and primary care practices. Overlaps with HealthArc on cellular RPM device delivery, EHR integration, and chronic-care reimbursement billing.
• 100Plus: Provider-targeted RPM platform offering cellular blood pressure cuffs, weight scales, and glucose monitors bundled with AI-driven patient outreach. Direct competitor to HealthArc's device-portal-plus-clinical-pathways model for primary care and chronic disease practices.
• Rimidi: Disease-management platform combining RPM device data with EHR clinical data for chronic conditions like diabetes and heart failure. Comparable to HealthArc in targeting providers managing CMS-billable chronic care programs with integrated device data.

Emerging players

• Biofourmis: AI-driven RPM and hospital-at-home platform focused on higher-acuity chronic conditions (heart failure, oncology, pain). Partial overlap with HealthArc on AI clinical pathways and RPM, but skewed toward enterprise health systems and pharma services.

Broad incumbents

• Philips (Population Health / RPM): Large incumbent offering RPM, telehealth, and population health solutions alongside its broader medical device portfolio. Competes with HealthArc primarily on enterprise health system deals where Philips can bundle RPM with monitoring hardware.
• Teladoc Health: Diversified virtual care incumbent (telehealth, chronic condition management, mental health) with its own chronic care programs. Overlaps with HealthArc's payer-sponsored and provider-integrated chronic care offerings at the broader program level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/healtharc
• Xx.com/HealthArc1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healtharc