What Move AI does

Move AI, legally operated by A to B Labs, Inc. and headquartered in Alexandria, Virginia, is an AI-powered moving concierge platform that connects residential customers with vetted service providers for moves and adjacent home services. The platform's core technology uses computer vision to analyze customer-supplied photos and videos of their belongings, generating itemized inventories and fact-based guaranteed quotes, while an AI Vendor Ranking system monitors interactions to score providers and an Adaptive Learning Engine refines booking workflows with each move. Customers receive free coordination; vendors are charged a commission only upon job completion, with payments handled through an escrow system and communications anonymized via Twilio and Sendbird integrations.

The company operates as a registered FMCSA household goods broker (USDOT 4223658, MC-1632952-B) and runs a three-sided marketplace spanning residents, service providers (movers, storage, vehicle shippers, cleaners, junk removal, handymen, pet relocation), and referral partners (real estate agents, property managers, wedding planners). Distribution is product-led through a self-serve web and app platform, supplemented by a commission-based referral partner program. Move AI is backed by E14 Fund (lead), Pioneer Fund, and angel investors including Taro Fukuyama, having raised approximately $1.4 million in disclosed funding as of October 2024.

As of the most recent reporting, Move AI has been acquired by an undisclosed acquirer and is currently integrating services, with new customer signups paused. The company maintains GDPR, CCPA, and PCI-DSS-aligned compliance for its escrow payment and communications infrastructure.

Name

Move AI

Legal name

A to B Labs, Inc.

Website

https://moveai.com

Company type

Private

Founded year

2022

Operating status

Acquired

Headcount range

1–10 employees

Short description

Move AI is an AI-powered moving concierge marketplace, registered as an FMCSA household goods broker, that connects residential customers with vetted vendors for moving, storage, vehicle shipping, cleaning, and related home services through AI-generated photo/video inventories and escrow-backed commission payments.

Ownership category

akta.pro rank

Product category

Moving Services Marketplace

NAICS

Used Household and Office Goods Moving (48421), Used Household and Office Goods Moving (484210)

SIC

Transportation Services (4700)

akta.pro primary industry

Dedicated/Exclusive-Use Interstate Moves (HSAKABAF)

akta.pro secondary industries

Move-In/Move-Out Inspection & Condition Documentation Coordination (HSAKAOAI), Move Scheduling, Time-Window Booking & Calendar Management (HSAKAOAF)

Keywords

• Residential moving platform
• Moving services marketplace
• Relocation coordination software
• Household goods brokerage
• Moving vendor network

Headquarters

HQ city

Alexandria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Vendor Commission: Move AI charges vendors a commission when customers book and complete services through the platform. Customers pay nothing for Move AI's coordination services—the vendor covers the commission from their quoted price. The commission is deducted automatically from the escrow account prior to releasing payment to the vendor.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Move AI is an AI-powered moving concierge platform that connects residential customers with vetted service providers across moving, storage, vehicle shipping, cleaning, junk removal, handyman, and pet relocation categories. The platform uses AI photo and video analysis to generate fact-based, guaranteed quotes, matches customers with vendors through a competitive marketplace, and handles all payment processing through escrow. The company operates as an FMCSA-registered household goods broker (USDOT 4223658) and earns revenue through commissions deducted from vendor payouts on completed jobs.

Product overview

Move AI operates as a unified AI-powered moving concierge platform that serves as a broker between customers and service providers. The core Move AI Platform provides AI-generated inventory creation, vendor matching, and payment escrow, while the Vendor Network connects customers with vetted movers, storage, vehicle shippers, cleaners, junk removal, handymen, and pet relocation services. Additional modules include the Referral Partner Program for commission-based referrals, AI Vendor Ranking for quality assurance, and the Adaptive Learning Engine for continuous process optimization. The platform is built by A to B Labs, Inc. and acts as an authorized household goods broker (USDOT 4223658) arranging transportation through independent motor carriers.

Differentiator

Problem solved

Functional benefit

Products and services

• Move AI Platform
• Moving Services
• Storage Services
• Vehicle Shipping
• Cleaning Services
• Junk Removal Services
• Handyman Services
• Pet Relocation Services

Quantifiable outcome

• Customers report saving thousands compared to other quotes
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bellhops: Bellhops operates an on-demand moving labor marketplace connecting customers with local movers for hourly help, full-service moves, and packing. It is the most direct US competitor to Move AI's model of orchestrating residential moves through a vetted network of independent providers.
• Lugg: Lugg is an on-demand moving and delivery platform where customers request vetted "Luggers" for moves, furniture delivery, and junk removal via an app. Its direct-to-consumer marketplace model and broad service catalog closely mirror Move AI's multi-service approach.
• Dolly: Dolly is a marketplace connecting customers with drivers and movers for furniture delivery, apartment moves, and large-item hauling. Its two-sided model, vetted helper network, and app-based booking make it a direct peer to Move AI's residential moving marketplace.
• HireAHelper: HireAHelper is an online marketplace that lets customers compare and book moving labor and moving-help services from local providers. Its focus on moving labor aggregation, nationwide coverage, and quote comparison closely overlap with Move AI's vendor matching and price-shopping model.
• Unpakt: Unpakt is an online platform that lets users compare prices from pre-screened moving companies and book moves based on itemized inventories. Its inventory-driven quoting workflow is a direct conceptual analog to Move AI's AI photo-inventory and quote-shopping experience.
• GoShare: GoShare is a marketplace connecting customers with delivery professionals and movers for furniture, appliances, and last-mile large-item transport. Its app-based matching of vetted drivers and trucks for residential moves makes it a direct peer to Move AI's vendor coordination model.

Broad incumbents

• TaskRabbit: TaskRabbit is a large general-services marketplace where independent "Taskers" offer moving help, furniture assembly, cleaning, and handyman services. Its broader category scope and established brand make it a broader incumbent competing for the same moving-helper demand Move AI targets.
• Thumbtack: Thumbtack is a leading local services marketplace that matches customers with professionals across moving, cleaning, handyman, and dozens of other categories. Its scale, paid-lead model, and breadth of categories position it as a broad incumbent in the same customer-acquisition funnel as Move AI.
• Moving.com: Moving.com is a long-standing moving comparison and lead-generation platform owned by Move, Inc. (Realtor.com). It funnels household moving demand into a network of carriers and competes with Move AI at the quote-generation and discovery layer of the customer journey.

Regional players

• Shiply: Shiply is a UK-based marketplace that reverse-auctions household moves and large-item deliveries to vetted transport providers. While primarily European, its auction-based, technology-enabled household goods marketplace model is conceptually adjacent to Move AI's competitive vendor bidding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/moveaidotcom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Move AI