Collette Health
Collette Health provides an AI-enhanced virtual care platform combining remote patient observation, virtual nursing, and workforce augmentation for 185+ U.S. hospitals and health systems, sold via enterprise SaaS subscriptions bundled with proprietary hardware and managed services.
- Company typePrivate
- Founded2000
- HeadquartersNoblesville, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Collette Health does
Collette Health is a privately held healthcare technology company that provides an AI-enhanced virtual care platform to hospitals and health systems across the United States. The company originated as a virtual patient observation (VPO) product developed within Interactive Digital Solutions (IDS) in 2017, receiving investment from Berenson Capital to spin off as an independent entity, and was previously known as Medsitter. Headquartered in Noblesville, Indiana as a Delaware LLC, the company serves 185+ hospitals with a workforce of 51-100 employees.
The platform combines virtual patient observation, virtual nursing, and workforce augmentation through a unified cloud-native architecture with proprietary hardware (32-inch monitoring units), software, and a single user interface. Technical capabilities include persistent video monitoring, full-field night vision, cross-language communication in 60+ languages plus American Sign Language, position monitoring for HAPI prevention, human-centered AI features that augment clinical risk detection, and integrations with Vonage Video API (24+ million participant minutes logged), Aceso smart patient room technology, and existing EHRs. The company has earned consecutive #1 rankings in Best in KLAS Virtual Sitting & Nursing (2025 and 2026) with a 91.5/100 performance score, and customers including Prime Healthcare, Finger Lakes Health, CentraCare, Sentara, Doylestown, Owensboro, King's Daughters, Reid Health, and Good Shepherd Penn Partners have reported fall reductions ranging from 32% to 84%.
Revenue is generated through a quote-based enterprise SaaS subscription model (annual billing) bundled with hardware sales (MMUs), professional services for clinical implementation and training, and managed services via the +Staff workforce augmentation program (100+ expert virtual observers delivering 1+ million observation hours). The go-to-market is direct enterprise field sales targeting U.S. hospitals and health systems, supported by industry-conference presence (AONL, HIMSS, ATA), strategic partnerships, and the acquired Virtual Nursing Academy for clinical education.
Collette Health firmographics
Firmographics- Name
- Collette Health
- Legal name
- Collette Health LLC
- Website
- https://collettehealth.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Collette Health provides an AI-enhanced virtual care platform combining remote patient observation, virtual nursing, and workforce augmentation for 185+ U.S. hospitals and health systems, sold via enterprise SaaS subscriptions bundled with proprietary hardware and managed services.
- Ownership category
- akta.pro rank
Collette Health industry classification
Industry- Product category
- Virtual Patient Care Software
- SIC
- Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
- akta.pro secondary industries
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
Keywords
Where Collette Health is headquartered
LocationHeadquarters
- HQ city
- Noblesville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Collette Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Virtual Care Platform Subscription: SaaS-based virtual care platform subscription providing continuous virtual patient observation and virtual nursing services. Includes software licensing, hardware provision, and 24/7 live support as part of comprehensive turnkey solution.
- Hardware Sales: Sale of monitoring units (MMUs) equipped with cameras for deployment in patient rooms. Hardware is part of the full turnkey solution offering.
- Professional Services: Clinical implementation expertise and training services. Includes clinical implementation and training programs, as well as the Virtual Nursing Academy for virtual care education.
- +Staff Workforce Augmentation: Staffing support providing virtual observers to augment hospital workforce. Has delivered over 1 million observation hours.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise hospital pricing based on deployment scope |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels7 records
Collette Health product offering
Product offeringCore offering
Collette Health sells an AI-enhanced cloud virtual care platform that combines virtual patient observation, virtual nursing, and workforce augmentation through a unified hardware, software, and user interface. Hospitals subscribe to deploy Monitoring Units (MMUs) with cameras in patient rooms, enabling remote observers to monitor up to 12 patients simultaneously for fall prevention, pressure-injury reduction, and nursing support. Offerings are sold as a turnkey solution including software licensing, hardware, professional implementation/training, and 24/7 live support.
Product overview
Collette Health offers an integrated virtual care platform combining virtual patient observation, virtual nursing, and workforce augmentation through a single hardware, software, and user interface. The core products include Virtual Patient Observation (VPO) for continuous remote monitoring to prevent falls and adverse events, and Virtual Nursing for supporting admissions, discharges, and care coordination. The +Staff workforce augmentation service provides over 100 expert virtual observers who have delivered more than 1 million observation hours. Through the acquisition of Virtual Nursing Academy, Collette Health provides education alongside technology. Additional offerings include Human-Centered AI, HAPI Monitoring for pressure injury prevention, flexible hardware solutions, cloud-native architecture, and professional services. The company has achieved consecutive Best in KLAS #1 rankings for Virtual Sitting & Nursing in 2025 and 2026.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual Patient Observation (VPO) Continuous 24/7 remote patient monitoring solution that prevents patient falls, reduces hospital-acquired pressure injuries, reduces social isolation, detects contraband, protects medical devices, improves staff safety, and prevents patient elopement via AI-enhanced virtual observers and Monitoring Units (MMUs) deployed in patient rooms. Targeted at acute-care hospitals and nursing departments.
- Virtual Nursing Virtual nursing solution that supports admissions and discharges, improves family accessibility, supports team care models and specialized bedside care, deepens documentation abilities, supports patient education, boosts virtual rounding, and empowers top-of-license nursing practice. Targeted at hospital nursing departments.
- +Staff Virtual Workforce Augmentation Managed workforce augmentation service providing Collette Health's expert virtual observers (100+ staff) to hospitals needing supplemental sitter capacity, delivering 1+ million observation hours of remote 1:1 patient observation. Targeted at hospitals facing nursing staffing shortages.
- Virtual Nursing Academy Online education program for virtual care nursing acquired to serve as the premier resource for virtual nursing education, providing hospitals with clinical implementation expertise and training alongside technology. Targeted at hospital nursing leadership and educators.
- Virtual Care Platform Unified cloud-first platform combining virtual observation, virtual nursing, and workforce engagement through a single hardware, software, and user interface, integrating with existing EHRs, smart boards, and TVs. Targeted at enterprise hospitals and health systems seeking a single integrated virtual care solution.
- Flexible Hardware (Monitoring Units) Innovative hardware solutions including Monitoring Units (MMUs) equipped with cameras designed for at-risk patients, integrated with the virtual care platform and 32-inch UX monitor. Sold as part of the turnkey solution. Targeted at hospitals deploying virtual observation.
- Professional Services Clinical implementation and training services, plus ongoing support, to help healthcare organizations design, develop, and deploy virtual care programs. Targeted at hospitals implementing the Collette Health platform.
Quantifiable outcome
- $3.96 billion in cost savings delivered to partnered hospitals
- +7 more outcomes
Companies that use Collette Health
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles2 records
Collette Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature12 records
Collette Health partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered major, minor and core.
- Prime HealthcaremajorStrategic partnership to expand virtual sitting technology across Prime Healthcare's hospital network. Prime Healthcare reduced patient falls by 84% and plans to grow virtual nursing programs. Partnership represents significant enterprise customer expansion.
- Minnesota Organization of Leaders in Nursing (MOLN)minorMOLN partnership with Virtual Nursing Academy to strengthen virtual care leadership statewide. Collaborative initiative for nursing leadership education and virtual care implementation.
- Sentara HealthminorCollaboration on HealthLeaders webinar 'The Future Is Hybrid: Redesigning the Healthcare Workforce' featuring Sentara Health's Senior Vice President and Chief Nursing Officer Amber Price discussing hybrid workforce models.
- VonagecoreTechnology partnership integrating Vonage Video API into Collette Health's virtual care platform. The integration aims to improve patient outcomes, reduce falls, address nursing shortages, and enable remote patient monitoring. Already logged over 24 million participant minutes demonstrating mature integration and proven scale.
- AcesocorePartnership to advance smart patient room technology through integration with Aceso. Integration delivers seamless virtual care through in-room televisions, enhancing patient engagement while optimizing clinical workflows.
- Virtual Nursing Academy (VNA)coreAcquisition of Virtual Nursing Academy (VNA), an online program for virtual care education. The acquisition combines technology, clinical expertise, and education to improve virtual nursing implementation and scale virtual care programs. Provides hospitals with both technology and clinical implementation expertise.
- American Telemedicine Association (ATA)minorPartner in webinar production 'Reshaping Healthcare Delivery' discussing virtual nursing transformation and nursing workforce strengthening. ATA collaboration adds credibility and industry reach.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Collette Health competitors and assessment
Company assessmentDirect peers
- AvaSure: AvaSure is the most direct competitor, offering a virtual patient observation and virtual nursing platform for hospitals. It serves a similar acute-care customer base with the same core use cases (fall prevention, sitter replacement, virtual nursing) and historically competed head-to-head with Collette Health (formerly Medsitter) for KLAS recognition in virtual sitting.
- Hicuity Health: Hicuity Health provides continuous virtual monitoring and acute care telehealth services to hospitals, including tele-ICU and virtual nursing. It is a direct competitor in the provider-integrated virtual care category, particularly for higher-acuity virtual nursing and command-center workflows overlapping Collette Health's platform.
- Caregility: Caregility offers a virtual care platform (Cloud Care) for inpatient virtual sitting, virtual nursing, and tele-ICU across health systems. It directly overlaps with Collette Health's integrated observation-plus-nursing positioning and competes for similar hospital IT budgets.
- Equum Medical: Equum Medical delivers acute care telehealth services including virtual nursing, tele-ICU, and virtual sitting to hospitals and health systems. It is a direct peer in provider-integrated virtual care, targeting the same nursing-shortage pain points Collette Health addresses.
Emerging players
- Artisight: Artisight provides AI-powered sensor and computer-vision-based patient observation for hospitals, including fall prevention and behavior monitoring. It overlaps with Collette Health's AI-augmented virtual sitting roadmap and is an emerging player in the smart hospital room category.
- Andor Health: Andor Health offers a virtual care collaboration platform with AI-driven clinical workflows for hospitals, including virtual nursing and bedside observation modules. It is an emerging player competing for the same virtual nursing budget category.
Broad incumbents
- American Well (Amwell): Amwell is a broad telehealth incumbent offering provider-integrated virtual care, including virtual nursing and inpatient workflows to health systems. While it competes at the high level for hospital virtual care spend, its portfolio is much wider (D2C, payer, behavioral) and it is not specialized in virtual sitting.
- Teladoc Health: Teladoc Health is a broad incumbent in virtual care, with hospital and health system offerings adjacent to virtual nursing and RPM. It overlaps at the category level but is not a direct specialist in virtual sitting or bedside observation, making it a broader-incumbent comparison rather than a head-to-head rival.
- Cisco (Webex for Healthcare): Cisco's Webex for Healthcare offers video and collaboration infrastructure used by hospitals for telehealth, virtual sitting, and care team coordination. It is a broader-incumbent comparison as a horizontal video platform that competes for the underlying video infrastructure layer in virtual care workflows.
Regional players
- Vivify Health: Vivify Health provides remote patient monitoring and connected care platforms, with a stronger historical footprint in home-based and post-acute RPM rather than in-hospital sitting. It is thematically adjacent as a virtual care platform targeting similar end customers (health systems) but with a different care setting focus.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Collette Health social profiles
Digital presenceCollette Health compliance and trust
Trust signalCompliance2 records
Collette Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Collette Health leadership team
Management profileNumber of profiles
Profiles6 records
Collette Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Collette Health M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Collette Health
What does Collette Health do?
Collette Health sells an AI-enhanced cloud virtual care platform that combines virtual patient observation, virtual nursing, and workforce augmentation through a unified hardware, software, and user interface. Hospitals subscribe to deploy Monitoring Units (MMUs) with cameras in patient rooms, enabling remote observers to monitor up to 12 patients simultaneously for fall prevention, pressure-injury reduction, and nursing support. Offerings are sold as a turnkey solution including software licensing, hardware, professional implementation/training, and 24/7 live support.
Is Collette Health a public or private company?
Collette Health is a private company. It is classified as unknown and is currently operating.
When was Collette Health founded?
Collette Health was founded in 2000. It employs 51 to 100 people.
Where is Collette Health based?
Collette Health is headquartered in Noblesville, United States, in the North America region.
How does Collette Health make money?
Four revenue lines are on record. Virtual Care Platform Subscription is the primary driver. The others are hardware Sales, professional Services and +Staff Workforce Augmentation.
Who are Collette Health's main competitors?
Direct peers on record are AvaSure, Hicuity Health, Caregility and Equum Medical. Emerging players are Artisight and Andor Health. Broad incumbents are American Well (Amwell), Teladoc Health and Cisco (Webex for Healthcare). Vivify Health is listed as a regional player.
Does Collette Health have an API?
Yes. Collette Health's platform integrates with Vonage Video API for video capabilities. The integration aims to improve patient outcomes, reduce falls, address nursing shortages, and enable remote patient monitoring, having already logged over 24 million participant minutes.
What industry is Collette Health in?
Collette Health's product category is Virtual Patient Care Software. Its primary akta.pro industry code is HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms, with a secondary code of HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated). Its SIC code is 7372.