Shadowbox

What Shadowbox does

Shadowbox, Inc. is a Carlsbad, California-based healthcare automation and interoperability company founded in 2017. The company operates a browser-based platform it describes as an "infinite API," enabling secure, real-time data transfer across electronic health records (EHRs), laboratory information systems (LIS), radiology information systems (RIS), revenue cycle management (RCM), insurance verification, and prior authorization platforms. Its core products include Shadowbox Connect (a no-code integration solution designed to eliminate EHR vendor fees), Shadowbox Xyrys (a patented, HIPAA-compliant browser for healthcare data transfer), Shadowbox Iris (an interface management tool), and HL7 EMR Integration services. The platform supports HL7, FHIR, and API standards and claims integration onboarding in minutes versus months for traditional methods.

Shadowbox's primary customers are independent clinical diagnostic laboratories, imaging centers and radiology providers, and ancillary healthcare service organizations such as behavioral health, addiction treatment, and molecular/genetic/toxicology labs. Documented customer outcomes include a 21%+ reduction in payer denials and 13%+ net revenue increase for PGL/PCL, 10x ROI for Birdrock Laboratories, and 800%+ volume increase at Myriad pilot locations. The company sells through a combination of direct enterprise sales, an inside sales function, and an extensive channel partner network of more than 20 technology and service partners including Dendi, HealthRecon Connect, Myndshft, Datuum.ai, Glidian, Infinx, AIMA, hc1, and Lighthouse Lab Services.

The revenue model is a subscription-based platform license with "one and done" setup fees, zero additional cost for customer activation, and expansion packs for account growth under an ROI-targeted pricing structure. The company has raised $8 million cumulatively from Baleon Capital via a $6M Series A in October 2022 and a $2M Series A expansion in October 2024, and earlier non-dilutive participation in the Newchip Accelerator. Leadership includes founder and CEO Gregory A. Stein, CFO Beth Crocker, and Chief Commercial Officer Tim Cloutier, with a Board comprising Evan Steele, Brendan Kremer, and James Budge. The company completed SOC 2 Type II attestation in July 2023 and is HIPAA-compliant, selling exclusively to U.S. customers.

Name

Shadowbox

Legal name

Shadowbox, Inc.

Website

https://shadowbox.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Shadowbox is a healthcare automation platform that provides no-code, browser-based interoperability between EHRs, lab information systems, radiology systems, and revenue cycle applications, serving independent diagnostic laboratories, imaging centers, and ancillary healthcare providers across the United States.

Ownership category

akta.pro rank

Product category

Healthcare Interoperability Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Security (CSPM/CWPP/CIEM) for Health IT (HLACAJAG)

Keywords

• Healthcare interoperability
• EHR integration platform
• HL7 FHIR connectivity
• Lab automation software
• Healthcare data exchange

Headquarters

HQ city

Encinitas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Subscription: Subscription-based access to the Shadowbox automation platform with setup fees and recurring licensing. Customers pay for platform access with 'one and done' setup fees and zero additional cost for customer activation.
2. Expansion Packs: Additional modules and capabilities available as expansion packs to fuel customer growth, including advanced features for larger organizations.
3. ROI Targeted Pricing Platforms: Low cost of entry with tiered pricing platforms targeting customer ROI, allowing scalable growth for labs and healthcare providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Shadowbox is a no-code, browser-based healthcare automation platform that enables healthcare organizations to integrate, automate, and exchange data across EHRs, Lab Information Systems, Radiology Information Systems, RCM, insurance verification, and prior authorization systems without traditional API/HL7 integration complexity. The platform includes Shadowbox Connect (instant integration), Shadowbox Xyrys (patented HIPAA-compliant browser), Shadowbox Iris (interface management), and HL7/FHIR/API connectivity, allowing labs and imaging centers to onboard new clinics in minutes rather than months while eliminating EHR vendor fees.

Product overview

Shadowbox is a total healthcare automation platform that provides complete healthcare interoperability solutions. The platform consists of Shadowbox Connect (innovative integration solution for faster EHR vendor-free connectivity), HL7 EMR Integration services, and Shadowbox Xyrys/Iris (patented HIPAA-compliant browser for healthcare data transfer). The platform connects Electronic Health Records, Lab Information Systems, Radiology Information Systems, Practice Management Systems, and other healthcare applications through modern technologies including HL7, FHIR, and API standards. Shadowbox is built for labs and imaging providers, enabling them to eliminate faxes, automate result delivery, and enhance compliance. The platform turns the browser into an 'infinite API' for healthcare, allowing rapid onboarding of new clients and real-time data exchange without traditional integration complexity.

Differentiator

Problem solved

Functional benefit

Brands

• Shadowbox Connect: Innovative integration solution allowing faster speed to market and eradicating EHR vendor fees.
• Shadowbox Xyrys

Products and services

• Shadowbox Connect No-code integration solution enabling healthcare providers (labs, imaging centers, ancillary services) to connect with clinic EHRs in minutes rather than months, eliminating EHR vendor fees and providing white-labeled connections to a full library of EHRs.
• Shadowbox Xyrys A patented, HIPAA-compliant browser designed specifically for healthcare that enables the safe transfer of patient data across browser-based applications, with extra authentication layers and the ability to disable web surfing to non-HIPAA-compliant websites.
• Shadowbox Iris Launch interface enabling rapid interface setup and management with a user-friendly interface for configuring and managing healthcare data connections as part of Shadowbox's patented technology for instant healthcare integration.
• HL7 EMR Integration HL7 integration service implemented correctly, swiftly, and cost-effectively for Electronic Medical Record systems, providing healthcare organizations with standardized HL7-based connectivity.
• Shadowbox Marketplace Application marketplace enabling connections to multiple healthcare applications, EHRs, and services in one secure platform, functioning as a marketplace for healthcare integration solutions.
• No-Touch Results Processing Automated lab result delivery system eliminating manual data entry by automatically delivering results to provider EHR systems, saving clinical time and improving result turnaround.
• Insurance Verification & Prior Authorization Real-time insurance verification and prior authorization automation at the time of order to provide complete patient information upfront and reduce downstream claim denials.
• Imaging Centers Automation Platform Healthcare workflow automation platform tailored for imaging centers that revolutionizes order entry and results from outpatient clinics, reducing cost while enhancing efficiency, accuracy, and patient care.

Quantifiable outcome

• 21%+ decrease in payer denials and 13%+ net revenue increase (PGL/PCL case study with 25K+ transactions)
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability5 records

Feature7 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• hc1coreStrategic or Co-development Partner · 4 August 2025Strategic partnership enabling clinical laboratories to serve health systems by combining Shadowbox's instant interface technology with hc1's HL7 integration services, lab operations, insight, supply chain management, and stewardship programs. Empowers healthcare organizations to maximize client outreach, strengthen referring provider relationships, improve patient outcomes, reduce costs, and leverage actionable data.
• MyndshftmajorTechnology or Integration · 15 August 2023Partnership to automate prior authorization integrations and streamline healthcare operations. Combines Shadowbox's instant automation platform with Myndshft's end-to-end automated prior authorization SaaS. Accelerates authorization at time of order so patients receive care faster and providers receive payment.
• HealthRecon ConnectmajorStrategic or Co-development Partner · 12 July 2023Strategic partnership delivering innovative RCM solutions that reduce costs, increase revenue, and minimize administrative tasks. HealthRecon Connect's automation and analytics combined with Shadowbox's complete, accurate patient information at time of order. Collaboration promises increased collections, efficiency, and speed for processing claims.
• Datuum.aimajorTechnology or Integration · 7 February 2023Partnership enhancing EHR interface automation with robust, fast-mapping technology powered by Datuum.ai's AI data integration platform. Datuum's AI automates data mapping, simplifies onboarding of new clinics, and monitors connectors to proactively fix broken integrations. Saves up to 80% of time and budget for new data integration projects.
• AIMAmajorStrategic or Co-development Partner · 27 September 2022Partnership to optimize and automate workflow for customers to improve bottom line. AIMA's revenue cycle management solution combined with Shadowbox's better quality front-end data. Together they decrease overhead costs, eliminate manual data entry, reduce IT workload, and enable clinicians to focus on patient care.
• DendimajorTechnology or Integration · 29 August 2022Partnership enabling laboratories to instantly integrate with clinic EHRs and automate workflow for laboratory orders and results while feeding Dendi's LIS with clean, complete, accurate patient information. Results in reduced costs, faster implementation, increased orders, expedited results, and improved patient care.
• InfinxminorStrategic or Co-development PartnerPatient Access & Revenue Cycle Management partnership increasing reimbursement for patient care and optimizing revenue cycle management through combined solutions.
• PathagilityminorStrategic or Co-development PartnerLaboratory services partnership enhancing scalability and adaptability while reducing implementation time for mutual customers.
• Validity DiagnosticsminorStrategic or Co-development PartnerClinical solutions partnership for toxicology, accelerating test turnaround time, providing comprehensive results to patient charts in provider EHRs, supporting interoperability compliance, and reducing cost with scalable solutions.
• Aegis Healthcare SolutionsminorStrategic or Co-development PartnerClinical solutions partnership driving growth through precision patient care and state-of-the-art interoperability, reducing clinician cognitive burden, improving patient outcomes and satisfaction.
• Lighthouse Lab ServicesminorImplementation/ SI/ Consulting PartnerMedical laboratory consulting and recruiting partnership providing full suite of services for lab launches, audit and billing resolution, customized payer strategy, and innovative interoperability solutions.
• PinPointminorImplementation/ SI/ Consulting PartnerMedical laboratory consulting partnership providing competitive advantage with innovative interoperability, MolDX technical assessments, expert validation solutions, and marketing consultations.
• FloatRminorChannel Partner/ Reseller/ DistributorLaboratory staffing solutions partnership combining innovative interoperability with laboratory staffing solutions, controlling labor expenses, accelerating growth through scalable platforms.
• Innovative Lab Solutions (ILS)minorStrategic or Co-development PartnerRevenue cycle management partnership increasing cash collections, automating manual tasks, improving workflow efficiency, and ensuring complete information at time of order.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/shadowbox
• Xx.com/shadowboxtweet

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shadowbox