eviivo
eviivo is a UK-based SaaS provider of an all-in-one cloud property management system for independent accommodations, serving 28,000+ properties across 70 countries with PMS, channel management, payments, AI-powered guest communications, and smart lock automation via modular subscriptions starting at $50/month.
- Company typePrivate
- Founded2004
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What eviivo does
eviivo is a UK-based software company that provides an all-in-one cloud-based property management system (PMS) for the independent and small-chain accommodation sector. Founded in 2004 and headquartered in London, the company's eviivo Suite platform consolidates reservation management, OTA channel distribution, direct booking websites, payment processing, guest communications, dynamic pricing, owner accounting, and smart lock control into a single integrated offering sold under a platform-plus-modules architecture. The core platform comprises Property Manager, Channel Manager, and Website Manager, with optional add-on modules for payments, guest engagement, pricing, analytics, owner accounting, and device management. The platform serves 28,000+ properties across 70 countries spanning hotels, B&Bs, short-term rentals, individual hosts, PMCs, and campgrounds, with support in 7 languages.
eviivo monetizes primarily through flat-rate monthly subscriptions starting at $50/month for the core bundle, with a la carte add-on modules that drive land-and-expand economics. The company supplements subscription revenue with payment processing fees routed through user-chosen processors (Stripe, PayPal, Worldline, CardConnect/Clover), professional services for enterprise PMC advisory engagements, and a one-time $750 developer support fee for API access. Pricing is deliberately non-revenue-share, contrasting with many hospitality SaaS competitors, and free additional listings for combined inventories create a value wedge for multi-channel operators. Distribution combines self-serve PLG onboarding (48-hour switch service, smart cloning, free trial/demo) with enterprise advisory sales for PMCs managing 15+ units. Go-to-market is reinforced by 200+ partner integrations and certified deep two-way API partnerships with all major OTAs.
The company has raised approximately $53.3M in disclosed funding ($48.9M from Investcorp in 2011 and $4.4M from Barclays Corporate Banking in 2016) and acquired Xotelia in 2017 to expand European footprint. Leadership includes CEO Michele Fitzpatrick, CFO Sandip Gadhia, and CTO Eric White. eviivo has won multiple TravelTech Breakthrough Awards, a 2023 Mobile App Award, and maintains 4.5/5 stars across 2,000+ users on Capterra, Hotel Tech Report, and Trustpilot. Technology investments have shifted toward AI differentiation, including eviivo Concierge, Dynamic AI Pricing, AI content generation, and unified AI-assisted messaging.
eviivo firmographics
Firmographics- Name
- eviivo
- Legal name
- eviivo
- Website
- https://eviivo.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- eviivo is a UK-based SaaS provider of an all-in-one cloud property management system for independent accommodations, serving 28,000+ properties across 70 countries with PMS, channel management, payments, AI-powered guest communications, and smart lock automation via modular subscriptions starting at $50/month.
- Ownership category
- akta.pro rank
Where eviivo is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
eviivo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Core Subscription (Property Manager, Channel Manager, Website Manager): Flat monthly subscription starting at $50 for core PMS functionality including Property Manager, Channel Manager, and Website Manager. Volume discounts apply as capacity grows. Additional listings for combined inventories are FREE.
- Optional Add-on Modules: A la carte optional services including Guest Manager for advanced communications, Promo Manager for dynamic pricing, Performance Manager for reporting, Owner Manager for property management companies, Payment Manager for automated payments, and Device Manager for smart locks.
- Payment Processing: Integrated payment processing through Stripe, PayPal, Worldline, CardConnect/Clover. Users choose their own processor with no long-term commitments. Competitive pre-negotiated merchant rates.
- API Developer Support: Free API access and documentation. Developer support available for one-time fee of $750.
- Expert Advisory Services: On-going advisory services for property management companies with 15+ units including quarterly debriefs and speed dial access to senior experts. Private consultation sessions available by appointment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Core Suite - Starting at $50/month |
| Subscription | Monthly | Guest Manager Add-on |
| Subscription | Monthly | Promo Manager Add-on |
| Subscription | Monthly | Performance Manager Add-on |
| Subscription | Monthly | Owner Manager Add-on |
| Subscription | Monthly | Payment Manager Add-on |
| Subscription | Monthly | Device Manager Add-on |
| One time/ perpetual license | Pay-as-you-go | API Developer Support |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels10 records
eviivo product offering
Product offeringCore offering
eviivo provides eviivo Suite, a cloud-based all-in-one property management system for hotels, B&Bs, short-term rentals, guest houses, individual hosts, and campgrounds. The core platform bundles Property Manager (booking calendar/PMS), Channel Manager (OTA distribution), and Website Manager (direct booking engine), with optional modules for guest communications, dynamic AI pricing, reporting/analytics, payment processing, owner management, and smart lock automation. The product is sold via flat monthly subscriptions with volume discounts, supported by free open APIs, a 48-hour switch onboarding service, and award-winning mobile apps.
Product overview
eviivo offers an all-in-one hospitality property management system (eviivo Suite) built on a platform-plus-modules architecture. The core platform comprises three essential components: Property Manager (central booking calendar and PMS), Channel Manager (OTA distribution), and Website Manager (direct booking website and engine). These are bundled with optional add-on modules: Payment Manager (payment processing), Guest Manager (AI-powered communications), Promo Manager (dynamic pricing), Performance Manager (reporting and analytics), Owner Manager (trust accounting), and Device Manager (smart lock management). All features are accessible via the eviivo Mobile app and supported by free APIs, 48-hour switch service, and eviivo University training resources. The platform serves 28,000+ properties across hotels, vacation rentals, B&Bs, and campgrounds in 70 countries.
Differentiator
Problem solved
Functional benefit
Brands
- Property Manager: Award-winning property management system for managing bookings, reservations, and daily operations
- Website Manager
- Channel Manager
- Promo Manager
- Guest Manager
- Performance Manager
- Payment Manager
- Owner Manager
- Device Manager
- eviivo Mobile
- eviivo AI
- eviivo University
Products and services
- Property Manager
Quantifiable outcome
- Staff time saved: 1 month per year (Gen Z-managed resort case study)
- +8 more outcomes
Companies that use eviivo
Customer profileNamed customers11 records
Segments7 records
Ideal customer profiles5 records
eviivo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability6 records
Feature9 records
eviivo partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered core and minor.
- Booking.comcoreDeep two-way API integration certified by Booking.com. Real-time synchronization of rates, availability, content, photos, amenities, policies, guest messages, and reviews. One-click connection for instant listing distribution. Priority support and onboarding assistance.
- AirbnbcoreCertified integration with deep two-way synchronization. Instant import of existing listings including bookings and content. Automatic rate and availability updates. Guest message integration.
- ExpediacoreDeep API integration including Expedia and affiliates (Hotels.com, Orbitz, Travelocity, ebookers). Virtual card handling and automated reconciliation. Real-time content synchronization.
- VrbocoreCertified two-way integration with Vrbo for short-term rental distribution. Synchronization of rates, availability, content, and guest communications.
- AgodacoreDirect API integration with Agoda for global distribution. Real-time sync of inventory, rates, and content across Agoda's platform.
- Google (Hotel Ads & Vacation Rental)coreCertified integration with Google Hotel Ads and Google Vacation Rental. Direct booking capability and real-time availability display in Google search results.
- TripadvisorcoreIntegration with Tripadvisor for listing distribution and review management. Real-time rate and availability updates.
- Mr & Mrs SmithcoreCertified integration with Mr & Mrs Smith luxury hotel and villa collection for boutique property distribution.
- 100+ Regional Tourism SitesminorAccess to wide range of regional community sites that charge low or zero commission rates for local market coverage.
- ZapiercoreOut-of-the-box integration with Zapier for CRM automation. Automatic transfer of guest data to external CRM systems via Zap workflows.
- MailchimpcoreDirect integration with Mailchimp for email marketing and guest communication. Ready-to-go mailing lists export for marketing campaigns.
- XerocoreNative accounting integration with Xero for automated financial data sync. Trial balance exports and journal entries for streamlined accounting workflows.
- QuickBooks (Intuit)coreIntegration with QuickBooks for accounting automation. CSV export for QuickBooks import. Automated journal entry generation.
- StripecorePayment processor integration with Stripe for secure card processing. PCI-DSS compliant payment collection with 3D Secure authentication.
- PayPalcorePayment processor integration with PayPal for guest payment flexibility. Support for PayPal, Apple Pay, Google Pay, and major credit cards.
- WorldlinecorePayment processor integration including Worldline, Ingenico, and Bambora for European market coverage with competitive rates.
- CardConnect / ClovercorePayment processor integration with CardConnect and Clover for US market card processing with competitive merchant rates.
- YalecoreSmart lock integration with Yale locks for automated remote access management. Time-controlled code generation linked to bookings.
- SchlagecoreSmart lock integration with Schlage for automated contactless check-in. Code generation and remote management from eviivo dashboard.
- Salto KScoreIntegration with Salto KS cloud-based access control for short-term rental properties. Automated keyless entry management.
- TTLockcoreSmart lock integration with TTLock for automated access code generation and remote door management.
- AugustcoreSmart lock integration with August for seamless check-in automation and remote access management.
- NukicoreIntegration with Nuki smart locks for European market coverage with automated code generation and remote access.
- 25+ Additional Smart Lock BrandscoreSupport for additional brands including Kwikset, 2N, Igloohome, Akiles, Brivo, KeyNest, and more. Continuous expansion of supported device ecosystem.
- 200+ Partner Integrations MarketplacecoreExtensive marketplace of partner integrations including CRM, accounting, EPOS tools, and hospitality-specific applications. Out-of-the-box iCal connectivity.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
eviivo competitors and assessment
Company assessmentDirect peers
- Hostaway: Hostaway is a vacation rental PMS and channel manager designed for professional property managers and hosts managing large portfolios. Comparable to eviivo in channel management depth, AI-driven messaging, and short-term rental focus, though Hostaway typically targets larger portfolio operators.
- RoomKey PMS: RoomKey PMS is a cloud-based property management system built for independent hotels and small chains, offering booking, channel management, and reporting. Comparable to eviivo's Property Manager and Channel Manager with similar SMB/mid-market hospitality positioning.
- SiteMinder: SiteMinder is a hotel commerce platform combining a channel manager, booking engine, PMS, and guest management solutions for independent properties and hotel groups. Directly comparable to eviivo's Channel Manager and Suite offering, with deep OTA distribution expertise and a public ASX listing.
- Cloudbeds: Cloudbeds provides an all-in-one hospitality management suite (PMS, channel manager, booking engine, payments) for independent hotels, hostels, and vacation rentals. Direct competitor to eviivo in the SMB/mid-market independent accommodation segment, with similar global reach and integrated channel management capabilities.
- Lodgify: Lodgify is a vacation rental software platform offering website builder, PMS, channel manager, and guest management for independent short-term rental hosts and property managers. Directly comparable to eviivo in Website Manager functionality and SMB vacation rental positioning.
- Hotelogix: Hotelogix is a cloud-based PMS and channel manager serving independent hotels, B&Bs, and small chains globally. Comparable to eviivo in target customer segment, modular PMS + channel manager offering, and multi-property management capabilities.
- Little Hotelier: Little Hotelier is an all-in-one platform built specifically for small hotels, B&Bs, and guesthouses, offering PMS, channel manager, and booking engine in a simplified package. Most direct peer for eviivo's SMB B&B and inn segment with comparable pricing structure and onboarding approach.
- Guesty: Guesty is a property management platform focused on short-term rental and vacation rental operators, offering PMS, channel manager, guest communication, and automation tools. Comparable to eviivo's short-term rental segment with strong OTA integration emphasis and multi-unit portfolio management features.
- Mews: Mews is an all-in-one hospitality cloud platform offering PMS, booking engine, payments, and guest experience tools. Highly comparable to eviivo in modular architecture, target customer base (independent hotels, B&Bs, hostels, short-term rentals), and AI-driven automation roadmap, though Mews has raised significantly more venture capital and targets larger enterprise customers.
Broad incumbents
- Oracle OPERA Cloud: Oracle OPERA Cloud is the enterprise-grade PMS standard for large hotel chains, resorts, and casino properties, part of Oracle's broader hospitality technology suite. A broad incumbent that competes with eviivo primarily in the up-market hotel group segment, with substantially larger scale and broader functionality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
eviivo social profiles
Digital presenceeviivo compliance and trust
Trust signalCompliance3 records
eviivo financial estimates
Financial estimateRevenue estimate
Valuation estimate
eviivo leadership team
Management profileNumber of profiles
Profiles5 records
eviivo funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eviivo M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eviivo
What does eviivo do?
eviivo provides eviivo Suite, a cloud-based all-in-one property management system for hotels, B&Bs, short-term rentals, guest houses, individual hosts, and campgrounds. The core platform bundles Property Manager (booking calendar/PMS), Channel Manager (OTA distribution), and Website Manager (direct booking engine), with optional modules for guest communications, dynamic AI pricing, reporting/analytics, payment processing, owner management, and smart lock automation. The product is sold via flat monthly subscriptions with volume discounts, supported by free open APIs, a 48-hour switch onboarding service, and award-winning mobile apps.
Is eviivo a public or private company?
eviivo is a private company. It is classified as venture growth investor backed and is currently operating.
When was eviivo founded?
eviivo was founded in 2004. It employs 101 to 250 people.
Where is eviivo based?
eviivo is headquartered in London, United Kingdom, in the Europe region.
How does eviivo make money?
Five revenue lines are on record. Core Subscription (Property Manager, Channel Manager, Website Manager) is the primary driver. The others are optional Add-on Modules, payment Processing, API Developer Support and expert Advisory Services.
Who are eviivo's main competitors?
Direct peers on record are Hostaway, RoomKey PMS, SiteMinder, Cloudbeds, Lodgify, Hotelogix, Little Hotelier, Guesty and Mews. Oracle OPERA Cloud is listed as a broad incumbent.
Does eviivo have an API?
Yes. eviivo provides free open access to APIs and webhooks for developers. The APIs cover areas including: Bookings, rates and availability; Distribution; Promotions and extras; Invoicing; Payment services; Compliance and accounting; Lock management. Access to APIs and API documentation is free; developer support is available for a one-time fee of $750. Access to APIs is subject to an identity check in light of increased cyber risks. eviivo also offers out-of-the-box iCal connectivity, a custom report writer, and a WordPress plugin. Developer documentation is at eviivo.com/api.