InTouch Health
InTouch Health, founded in 2002 by Dr. Yulun Wang, was a Santa Barbara-based telehealth company that built remote patient monitoring systems and medical telepresence robots for hospitals and health systems. It was acquired by Teladoc Health in 2020.
- Company typePrivate
- Founded2002
- HeadquartersSanta Barbara, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What InTouch Health does
InTouch Health was a Santa Barbara, California-based telehealth company founded in 2002 by Dr. Yulun Wang, a surgical-robotics pioneer who previously founded Computer Motion (acquired by Intuitive Surgical). The company specialized in acute care telemedicine, building remote patient monitoring systems and medical telepresence robots that enabled healthcare providers to monitor patients and conduct virtual consultations outside traditional clinical settings. Its core technology centered on video-enabled telepresence hardware and RPM infrastructure aimed at hospital and health system customers, with documented domain specialization in healthcare delivery.
The company served healthcare providers as its primary customer segment through a horizontal segmentation approach. Its go-to-market and pricing model are not publicly disclosed; the company was acquired by Teladoc Health in 2020 and its technology was integrated into Teladoc's broader virtual care portfolio. Pre-acquisition, InTouch Health raised approximately $49.2M across six funding rounds from 2003 through 2018 (including a $21M round in May 2018), with backers such as Beringea, Galen Partners, Acacia Venture Partners, InvestCare Partners, and InvestMichigan. In 2018, the company executed two acquisitions — TruClinic (January 2018) and REACH Health (April 2018) — to extend outpatient and specialty telehealth capabilities. As an independent entity, InTouch Health is no longer operating; its assets and leadership now sit within Teladoc Health.
InTouch Health firmographics
Firmographics- Name
- InTouch Health
- Website
- https://intouchhealth.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Acquired
- Headcount range
- 251–500 employees
- Short description
- InTouch Health, founded in 2002 by Dr. Yulun Wang, was a Santa Barbara-based telehealth company that built remote patient monitoring systems and medical telepresence robots for hospitals and health systems. It was acquired by Teladoc Health in 2020.
- Ownership category
- akta.pro rank
InTouch Health industry classification
Industry- Product category
- Healthcare Telemedicine
- NAICS
- All Other Outpatient Care Centers (621498), Ambulatory Health Care Services (621)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
- akta.pro secondary industries
- Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)
Keywords
Where InTouch Health is headquartered
LocationHeadquarters
- HQ city
- Santa Barbara
- HQ country
- United States
- HQ region
- North America
Markets served
InTouch Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
InTouch Health product offering
Product offeringCore offering
InTouch Health provides remote patient monitoring systems and medical telepresence robots that enable healthcare providers to monitor and interact with patients outside of traditional clinical settings. The company's technology facilitates virtual consultations, real-time video interaction, and the tracking of vital signs and health metrics remotely. InTouch Health was acquired by Teladoc Health in 2020 and its offerings were integrated into Teladoc Health's broader virtual care portfolio.
Product overview
InTouch Health offered a remote patient monitoring system as part of its telehealth technology portfolio. The company was acquired by Teladoc Health in 2020 and its technology was integrated into Teladoc Health's broader virtual care ecosystem. The product enabled healthcare facilities to deliver remote patient monitoring services, allowing providers to virtually interact with and monitor patients' health metrics.
Differentiator
Problem solved
Functional benefit
Products and services
- Remote Patient Monitoring System
- Medical Telepresence Robots
Companies that use InTouch Health
Customer profileSegments1 record
Ideal customer profiles1 record
InTouch Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature1 record
InTouch Health partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Teladoc HealthmajorInTouch Health was acquired by Teladoc Health. The company was founded by Dr. Yulun Wang, a surgical-robotics pioneer who previously founded Computer Motion (acquired by Intuitive Surgical). InTouch Health specialized in remote patient monitoring systems and medical telepresence robots before its acquisition by Teladoc Health.
Recent moves5 records
Expansion highlights4 records
InTouch Health competitors and assessment
Company assessmentDirect peers
- Doctor On Demand: Doctor On Demand (now part of Included Health) delivered virtual primary care, mental health, and chronic care. It is a direct peer in the consumer and employer telehealth space that overlaps with InTouch Health's broader virtual care ambitions.
- MDLIVE: MDLIVE (now part of Cigna's Evernorth) provides virtual care services including urgent care, primary care, behavioral health, and dermatology. It is comparable to InTouch Health in the telemedicine category and competes across health plan and employer channels.
- Caregility: Caregility provides a telehealth platform purpose-built for inpatient care, including tele-ICU and virtual nursing, with hardware integration into hospital rooms. It is a direct competitor in acute care telepresence and inpatient virtual care.
- American Well (Amwell): Amwell is a direct competitor in enterprise telehealth, serving health systems, insurers, and employers with a virtual care platform that includes both consumer virtual visits and provider-integrated specialty care. It is directly comparable to InTouch Health's provider-integrated virtual care offering and competes for the same hospital system contracts.
- SOC Telemed (Specialty Care): SOC Telemed (now part of PatientPop after corporate restructuring) was a direct peer in acute care specialty telemedicine, providing tele-stroke, tele-ICU, tele-psychiatry, and other inpatient specialty services to hospitals. Highly comparable to InTouch Health's core specialty hospital business.
Broad incumbents
- Philips (Telehealth / Acute Care): Philips is a broad incumbent in healthcare technology with a meaningful acute care and patient monitoring portfolio (including teleICU and remote monitoring). Comparable to InTouch Health along the product/category dimension of hospital-grade remote monitoring and virtual care, though operating as a much larger diversified medtech business.
- Teladoc Health: Teladoc Health acquired InTouch Health in 2020 and is the parent company. It is the broadest incumbent in virtual care, offering 24/7 urgent care, primary care, mental health, and specialty telehealth across consumer, employer, health plan, and hospital channels. It is comparable as the dominant integrated telehealth platform whose hospital-channel offering was built on InTouch Health's technology.
Emerging players
- Vivify Health: Vivify Health provides remote patient monitoring and connected health platforms for chronic and post-acute care management. Comparable to InTouch Health's remote patient monitoring system product along the technology/category dimension.
- Zipnosis: Zipnosis provides asynchronous virtual care and online adaptive interview solutions to health systems. It is an emerging peer in provider-integrated telehealth, with partial overlap on the health-system customer base and virtual care delivery model.
- Avizia (acquired by Amwell): Avizia was an emerging telehealth hardware and software platform for health systems before being acquired by American Well. It was a peer in telepresence endpoint and health-system virtual care, with comparable go-to-market into hospitals.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
InTouch Health social profiles
Digital presenceInTouch Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
InTouch Health leadership team
Management profileNumber of profiles
Profiles3 records
InTouch Health funding detail
Funding detailFunding overview
Funding rounds6 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InTouch Health M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InTouch Health
What does InTouch Health do?
InTouch Health provides remote patient monitoring systems and medical telepresence robots that enable healthcare providers to monitor and interact with patients outside of traditional clinical settings. The company's technology facilitates virtual consultations, real-time video interaction, and the tracking of vital signs and health metrics remotely. InTouch Health was acquired by Teladoc Health in 2020 and its offerings were integrated into Teladoc Health's broader virtual care portfolio.
When was InTouch Health founded?
InTouch Health was founded in 2002. It employs 251 to 500 people.
Where is InTouch Health based?
InTouch Health is headquartered in Santa Barbara, United States, in the North America region.
Who are InTouch Health's main competitors?
Direct peers on record are Doctor On Demand, MDLIVE, Caregility, American Well (Amwell) and SOC Telemed (Specialty Care). Broad incumbents are Philips (Telehealth / Acute Care) and Teladoc Health. Emerging players are Vivify Health, Zipnosis and Avizia (acquired by Amwell).
Does InTouch Health have an API?
No public API is recorded for InTouch Health.
What industry is InTouch Health in?
InTouch Health's product category is Healthcare Telemedicine. Its primary akta.pro industry code is HLALABAD, Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology), with a secondary code of HLALAKAA, Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant). Its NAICS code is 621498 and its SIC code is 8000.