ComunidadFeliz.com

What ComunidadFeliz.com does

ComunidadFeliz.com (legal entity: Comunidad Feliz SpA, RUT 76.474.965-0) is a Chilean SaaS provider of building and condominium management software serving the copropiedad (property co-ownership) market in Latin America. Founded in 2015 and headquartered in Santiago (Eliodoro Yáñez 2990, Providencia), the company addresses the operational, financial, and administrative workflows of residential building administration across Chile and Uruguay. As of 2025, more than 7,000 communities and 5,000+ building administrations rely on the platform, supporting over 1 million resident users through mobile applications for iOS and Android.

The platform is delivered on a three-tier subscription model (Plan Light, Standard, Premium) priced in Chilean UF (Unidad de Fomento), with usage-based overages tied to unit counts and an annual prepayment discount equivalent to one free month per community. Functional modules include common expense management and collection, accounting, payment processing via Transbank WebPay Plus, automated bank reconciliation through Floid and Fintoc aggregators (compliant with Ley 21.521 Open Banking), payroll processing with Previred certification, AI-powered legal advisory (ClaudIA), building access control with QR/facial recognition/RFID, digital intercom (Citofonía Digital), insurance brokerage, and a resident-facing mobile app for payments, space reservations, and voting. The architecture supports three distinct user profiles (administrator full-access, committee read-only with approval rights, resident read-only with payment capabilities) and integrates with Chilean regulatory frameworks including Ley 21.442 on copropiedad and Ley 21.663 on cybersecurity.

Monetization combines recurring SaaS subscriptions, payment processing transaction fees (with a daily lottery incentive on online payers), semi-annual legal service subscriptions via LegalChile S.A., insurance policy collection commissions, and access control hardware/installation fees coordinated with third-party contractors. Go-to-market blends direct sales with quote-based pricing, self-serve online demo signup, an active event presence (Tour Feliz regional visits, Santiago in-person workshops, webinars), an education channel (Academia Feliz), and a 15+ partner alliance program offering client discounts. The company raised approximately US$3.6M across equity rounds (2016–2022) plus US$1M venture debt (BTG Pactual, Mar 2024), acquired Swappi in March 2025, and was itself acquired by European software conglomerate Visma in December 2025 for approximately US$70 million. Following the acquisition, ComunidadFeliz continues to operate under its brand as a Visma subsidiary.

Name

ComunidadFeliz.com

Legal name

Comunidad Feliz SpA

Website

https://comunidadfeliz.cl

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

ComunidadFeliz.com is a Chilean SaaS platform that provides building and condominium management software — covering common expense collection, accounting, payroll, access control, and AI legal advisory — to over 7,000 residential communities and 5,000+ administrators across Chile and Uruguay, and was acquired by Visma in December 2025.

Ownership category

akta.pro rank

Product category

Condominium and Building Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Mixed-Use Community Association Management (BPAJAHAF)

akta.pro secondary industry

Work Management & Collaboration Suites (BPAMAMAG)

Keywords

• Condominium management software
• Building administration platform
• Property management SaaS
• Common expense billing
• Residential community software

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscription - Plan Light: Monthly subscription in UF for building management with common expenses, expenses, payments, concierge, email tracking, online payment, and 50 AI credits. Installation fee equals one monthly payment. Plan Light has 500 unit limit, with 1 UF additional charge per 100 extra units.
2. Software Subscription - Plan Standard: Monthly subscription including Plan Light features plus payroll module and 70 AI credits, with Previred certification for payroll import
3. Software Subscription - Plan Premium: Monthly subscription including Plan Standard features plus bank connection, operational management from Swappi, and 200 AI credits
4. Annual Plan Discount: 11 monthly payments equals 1 free month per community - incentivizes annual commitment
5. Payment Processing Commission: Commission charged on successfully processed transactions through Transbank WebPay Plus or online payment platform. Residents can participate in daily common expense lottery when paying through the app.
6. Legal Services Subscription: Semi-annual subscription for legal advisory services via LegalChile S.A.: 9 UF/semester for ComunidadFeliz clients, 12 UF/semester for non-clients. Includes unlimited consultations, document reviews, and 8.5 UF per lawsuit representation.
7. Insurance Collection Service: 12-month minimum term service for policy collection and management: 0.2 UF per unit, minimum 20 UF per community. Discount applicable when contracting common space insurance with related broker.
8. Access Control Hardware and Services: Technical visit fee of 1.5 UF (nationwide) for access control installation assessment, with equipment under 12-month warranty. Installation performed by third-party contractors coordinated by ComunidadFeliz.
9. Extra Common Expense Emissions: Additional common expense document emissions beyond standard two per month charged at 0.5 UF extra per emission

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

ComunidadFeliz is a cloud-based SaaS platform for the administration of residential buildings and condominiums under Chilean copropiedad law. It bundles common expense collection, accounting, payroll, bank reconciliation, access control, digital intercom, insurance brokerage, and AI legal advisory into a multi-profile workspace used by building administrators, committees, and residents. Native integrations include Transbank WebPay Plus for payments, Previred for payroll, and Floid/Fintoc for Open Banking reconciliation.

Product overview

ComunidadFeliz operates as a SaaS building and condominium management platform in Chile with a modular architecture. The core platform (Plataforma ComunidadFeliz) is available through three subscription tiers: Plan Light (entry-level with common expense management, AI credits, 50), Plan Standard (adds payroll module with Previred certification, 70 AI credits), and Plan Premium (adds bank connectivity via Floid/Fintoc, Swappi operational module, 200 AI credits). The platform integrates complementary modules including digital intercom (Citofonía Digital), access control with facial recognition and QR codes, insurance brokerage, online payment processing via Transbank WebPay Plus, and AI-powered legal advisory (ClaudIA). An affiliated legal services partnership (LegalChile S.A.) provides consultations and judicial representation. The ecosystem also includes Academia Feliz (free training), AdministradoresChile (administrator directory), and a strategic benefits program with 15+ partner discounts. Swappi serves as the operational management component for Premium users.

Differentiator

Problem solved

Functional benefit

Brands

• Swappi: The software platform for building administration, offering modules for common expenses, accounting, payroll, bank connections, and building management.

Products and services

• ComunidadFeliz Platform Cloud-based SaaS platform for administration of residential buildings and condominiums under Chilean copropiedad regulations. Provides common expense collection, accounting, payments, concierge, payroll, communications, and reporting tools through three role-based workspaces: administrator (full access), committee (read-only with approvals), and resident (payment and reservations). For professional building administrators, committees, and residents in Chile.
• Control de Acceso

Quantifiable outcome

• Over 7,000 communities and 1 million users demonstrate platform adoption and market penetration
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature7 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• VismaflagshipStrategic or Co-development Partner · 6 December 2025Visma acquired ComunidadFeliz in December 2025 for approximately US$ 70 million. This represents the most significant strategic partnership, integrating ComunidadFeliz into the Visma software ecosystem. Visma is a European enterprise software company with operations across multiple markets including Latin America.
• LegalChile S.A.coreStrategic or Co-development PartnerExclusive legal services partnership providing unlimited legal consultations, document reviews, and lawsuit representation for building administration issues. Services cover civil, criminal, labor, and local police court matters under Chilean law.
• FloidcoreTechnology or IntegrationThird-party provider enabling secure bank account connection for automated payment identification and reconciliation in compliance with Open Banking Law 21.521 (Fintech Law).
• FintoccoreTechnology or IntegrationThird-party provider for bank data integration enabling automated reconciliation, account statement visualization, and transaction tracking for building finances.
• TransbankcoreTechnology or IntegrationChilean payment processor providing WebPay Plus integration for online payment processing of common expenses via credit and debit cards.
• PreviredcoreTechnology or IntegrationCertified integration with Previred for payroll data import and processing. Enables seamless payroll management for building employees.
• Seguros (Related Broker)coreChannel Partner/ Reseller/ DistributorInsurance brokerage partner for collection and management of individual insurance policies for building units. Provides discounts when common space insurance is contracted through the same broker.
• LiLi AppminorGTM or Marketing PartnerHome services marketplace offering 15% discount on gasfitting, electrical, installation, and cleaning services for ComunidadFeliz clients.
• LinkSeguridadminorGTM or Marketing PartnerSecurity training provider offering 20% discount on OS10 and Functioning Directive courses for ComunidadFeliz clients.
• Smertec GroupminorGTM or Marketing PartnerEmergency plan services offering 35% discount on emergency and evacuation plan creation and annual updates per Law 21.442.
• INACAPminorGTM or Marketing PartnerTechnical education institution offering 15% discount on building administrator certification courses, helping clients meet National Administrator Registry requirements.
• AbastibleminorGTM or Marketing PartnerGas company offering second month free for monthly plans or extra month for annual plans when contracting ComunidadFeliz.
• PeopleNetminorGTM or Marketing PartnerSecurity services provider offering maintenance contracts with 1 UF permanent discount, first month free, and 50% discount for first two months.
• AmawaminorGTM or Marketing PartnerWater purification services offering free installation and maintenance for buildings with 175+ units, plus sales commissions for the community.
• Bambú EnergíaminorGTM or Marketing PartnerEnergy efficiency services reducing central boiler gas consumption by 20%+ with first month free and revenue sharing model.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AppFolio: US-listed property management SaaS serving residential, commercial, and community association managers with payments, accounting, and resident portals. Highly comparable business model of vertical SaaS plus payments for property/HOA managers.
• Buildium: Property management SaaS owned by RealPage focused on residential and HOA/condo managers with online payments, accounting, and resident communication — a direct functional analog to ComunidadFeliz's admin-committee-resident platform.
• Condo Control Central: SaaS platform purpose-built for condominium and HOA management including announcements, amenity booking, visitor management, and accounting — closely aligned with ComunidadFeliz's HOA-centric feature set.
• Propertyware: Single-family and small-multifamily property management SaaS with accounting, maintenance, and resident tools. Comparable vertical-SaaS model serving property managers with integrated payments and operations.
• DoorLoop: Cloud-based property management software for residential and commercial portfolios with built-in payments, accounting, and tenant/resident portals — comparable SaaS-plus-payments model targeting similar SMB/mid-market property managers.

Regional players

• Casafari: European/LATAM real estate data and transaction platform. Comparable as a regional real estate technology player, though focused on brokerage data rather than HOA administration.
• Habi: Colombian proptech operating a residential real estate marketplace and adjacent financial services across LATAM. Comparable as a regionally-focused LATAM property technology player, though focused on transactions rather than HOA management.

Broad incumbents

• Yardi: Large incumbent provider of property management and accounting software for residential, commercial, and HOA segments. Comparable as a broad enterprise alternative with overlapping capabilities in payments, accounting, and resident services.
• RealPage: Large US incumbent providing property management, payments, and resident services software across multifamily, single-family, and HOA segments. Comparable as a broad enterprise platform with overlapping payments, screening, and accounting capabilities.

Emerging players

• PayHOA: Specialized HOA accounting and payment platform focused on self-managed communities. Comparable as a focused, payments-centric alternative addressing similar HOA/condo administrator pain points.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ComunidadFeliz
• YouTubeyoutube.com/comunidadfelizcl
• Facebookfacebook.com/comunidadfeliz.cl
• Instagraminstagram.com/comunidadfeliz

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ComunidadFeliz.com