Hicuity Health
Hicuity Health is a US-based, privately held provider of high-acuity telehealth services, delivering provider-to-provider virtual care — Virtual Nursing, Tele-ICU, Telemetry, Virtual Sitter, Shared Services, and Smart Device Monitoring — to acute care hospitals and critical care facilities nationwide via its proprietary HUB platform.
- Company typePrivate
- Founded2005
- HeadquartersSt Louis, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Hicuity Health does
Hicuity Health is a privately held, US-based technology-enabled clinical services provider, founded circa 2005-2006 and headquartered in St. Louis, that operates as a provider-to-provider virtual care company serving acute care hospitals, ICUs, and critical care venues nationwide. The company delivers a portfolio of six core high-acuity telehealth services — Virtual Nursing, Tele-ICU, Telemetry, Virtual Sitter, Shared Services, and Smart Device Monitoring — built on a proprietary HUB platform that enables custom virtual hospital solutions, real-time patient monitoring, and integration of smart device telemetry into clinical workflows.
Hicuity runs a B2B subscription-based revenue model, selling directly to healthcare facilities through an enterprise field sales motion (855-HICUITY line and website contact form), with quote-based, non-publicly-disclosed pricing and multi-year service contracts. Its go-to-market targets healthcare facility decision-makers and addresses acute pain points: clinical staffing shortages, demand for 24/7 intensivist ICU coverage, continuous patient monitoring costs, fall prevention, and constrained nursing leadership bandwidth. The company claims hundreds of client relationships, nearly two decades of telemedicine experience, and a headcount in the 501-1000 range.
Capital structure: Hicuity has raised approximately $28.7M in disclosed venture funding across rounds from 2006 through 2016 (with investors including Arboretum Ventures, Versant Ventures, Catalyst Capital, Trident Capital, and CRG), and completed an undisclosed growth equity round led by Concord Health Partners in June 2023 to expand service lines and technology development. It is recognized as a top remote monitoring company in AVIA's 2024 report and is led by CEO Lou Silverman alongside a deep clinical and operational leadership bench.
Hicuity Health firmographics
Firmographics- Name
- Hicuity Health
- Legal name
- Hicuity Health
- Website
- https://HicuityHealth.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Hicuity Health is a US-based, privately held provider of high-acuity telehealth services, delivering provider-to-provider virtual care — Virtual Nursing, Tele-ICU, Telemetry, Virtual Sitter, Shared Services, and Smart Device Monitoring — to acute care hospitals and critical care facilities nationwide via its proprietary HUB platform.
- Ownership category
- akta.pro rank
Hicuity Health industry classification
Industry- Product category
- Acute Care Telehealth Services
- NAICS
- Health Care and Social Assistance (62)
- SIC
- Services-Health Services (8000), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)
Keywords
Where Hicuity Health is headquartered
LocationHeadquarters
- HQ city
- St Louis
- HQ country
- United States
- HQ region
- North America
Markets served
Hicuity Health business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Virtual Care Services: Subscription-based provider-to-provider telemedicine services delivered to healthcare facilities including virtual nursing, tele-ICU, telemetry monitoring, virtual sitters, and smart device monitoring. Revenue is generated through service contracts with hospitals and healthcare facilities.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Hicuity Health product offering
Product offeringCore offering
Hicuity Health is a technology-enabled clinical services provider delivering high-acuity telehealth services to healthcare facilities nationwide through a provider-to-provider virtual care model. Built on its proprietary HUB platform, the company offers six core acute care services: Virtual Nursing, Tele-ICU, Telemetry, Virtual Sitter, Shared Services, and Smart Device Monitoring, enabling hospitals and ICUs to address clinical staffing shortages, intensivist coverage gaps, and continuous patient monitoring needs.
Product overview
Hicuity Health offers a platform-plus-modules architecture for acute virtual care, built on its proprietary HUB platform. The portfolio consists of six core virtual care services: Virtual Nursing (remote nursing support), Tele-ICU (intensivist-led critical care), Telemetry (continuous patient monitoring), Virtual Sitter (fall prevention observation), Smart Device Monitoring (data translation to care), and Shared Services (custom virtual hospital solutions via the HUB platform). These services provide provider-to-provider virtual care collaboration, enabling healthcare facilities to leverage clinical, technical, and operational expertise to address strategic clinical challenges.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual Nursing
Companies that use Hicuity Health
Customer profileSegments1 record
Ideal customer profiles2 records
Hicuity Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Hicuity Health partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Hicuity Health competitors and assessment
Company assessmentDirect peers
- Equum Medical: Equum Medical is a direct competitor to Hicuity, providing tele-ICU, virtual nursing, and acute care telehealth services to U.S. hospitals, with an overlapping provider-to-provider service model and similar target customer base of health systems and ICUs.
- Access TeleCare: Access TeleCare (formerly SOC Telemed) delivers specialty telemedicine including tele-ICU, tele-hospitalist, and tele-stroke services to hospitals and health systems, directly competing with Hicuity's acute-care virtual care portfolio.
- Caregility: Caregility provides an inpatient virtual care platform used by hospitals for continuous patient observation, virtual nursing, and tele-ICU workflows, overlapping with Hicuity's Virtual Sitter, Virtual Nursing, and Tele-ICU offerings.
- iMDsoft: iMDsoft's MetaVision ICU clinical information system and related services are deployed in critical care settings and overlap with Hicuity's tele-ICU and acute-care monitoring footprint, especially in larger hospital systems.
Regional players
- Mercy Virtual: Mercy Virtual is the telehealth arm of Mercy Health, operating a large tele-ICU and virtual care center serving Mercy's own hospitals; it competes with Hicuity primarily in the Midwest integrated delivery network segment.
- Banner Health iCare: Banner iCare is the in-house tele-ICU and acute care monitoring program of Banner Health, a major U.S. health system, and represents an integrated-delivery-network alternative to outsourced partners like Hicuity.
Broad incumbents
- Amwell: Amwell (American Well) is a broad telehealth platform serving health systems, payers, and patients; while not focused exclusively on high-acuity care, it offers virtual care modules that overlap with Hicuity's provider-to-provider acute care services.
- Teladoc Health: Teladoc Health is a diversified virtual care company spanning consumer, chronic care, and provider virtual care offerings, and competes with Hicuity for health system virtual care budgets at a broader scale.
- GE HealthCare (Virtual Care / ICU Solutions): GE HealthCare offers hospital virtual care and ICU monitoring solutions inherited from VISICU, an early tele-ICU pioneer, and represents a large incumbent alternative to Hicuity's Tele-ICU and acute monitoring services for large health systems.
Emerging players
- Vivify Health: Vivify Health provides remote patient monitoring and connected health platforms used by health systems and payers; it overlaps with Hicuity's Smart Device Monitoring and telemetry-adjacent services in a more outpatient-oriented model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hicuity Health social profiles
Digital presenceHicuity Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hicuity Health leadership team
Management profileNumber of profiles
Profiles10 records
Hicuity Health funding detail
Funding detailFunding overview
Funding rounds7 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hicuity Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hicuity Health
What does Hicuity Health do?
Hicuity Health is a technology-enabled clinical services provider delivering high-acuity telehealth services to healthcare facilities nationwide through a provider-to-provider virtual care model. Built on its proprietary HUB platform, the company offers six core acute care services: Virtual Nursing, Tele-ICU, Telemetry, Virtual Sitter, Shared Services, and Smart Device Monitoring, enabling hospitals and ICUs to address clinical staffing shortages, intensivist coverage gaps, and continuous patient monitoring needs.
Is Hicuity Health a public or private company?
Hicuity Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Hicuity Health founded?
Hicuity Health was founded in 2005. It employs 501 to 1,000 people.
Where is Hicuity Health based?
Hicuity Health is headquartered in St Louis, United States, in the North America region.
How does Hicuity Health make money?
One revenue line is on record: virtual Care Services.
Who are Hicuity Health's main competitors?
Direct peers on record are Equum Medical, Access TeleCare, Caregility and iMDsoft. Regional players are Mercy Virtual and Banner Health iCare. Broad incumbents are Amwell, Teladoc Health and GE HealthCare (Virtual Care / ICU Solutions). Vivify Health is listed as an emerging player.
Does Hicuity Health have an API?
No public API is recorded for Hicuity Health.
What industry is Hicuity Health in?
Hicuity Health's product category is Acute Care Telehealth Services. Its primary akta.pro industry code is HLALABAC, Hospital-at-Home & Acute Virtual Care Platforms. Its NAICS code is 62 and its SIC code is 8000.