What Telemedi does

Telemedi is a B2B telemedicine and digital health platform headquartered in Warsaw, Poland, founded in 2014. The company sells white-label telemedicine, remote patient monitoring, and a Healthcare API to enterprise clients — primarily health, life, and P&C insurers; travel assistance operators; hospitals; banks; telecoms; and pharmaceutical companies — across more than 20 countries in Europe, the Middle East, South America, and North America. The platform provides 24/7 access to a network of 500+ GPs and specialists, supports teleconsultations in 14 languages with a 5-minute availability target, and is designed for embedding inside partners' own claims, assistance, and patient-facing applications via its API and white-label ecosystem.

Underneath, the platform is API-first, modular, and configured for hybrid care delivery. Core products include the Global Telehealth Provider, the Whitelabeled Digital Healthcare Platform & Ecosystem, the Healthcare API, Remote Patient Monitoring, and Digital Healthcare Integrations. The technology backbone supports multilingual clinical workflows, patient-provider routing, and integration into existing enterprise IT, with Remote Patient Monitoring extending the offering into continuous, at-home care — explicitly applied to elderly and chronic populations. Telemedi claims patient-side outcomes of 96% repeat-usage intent, 80% preference for teleconsultation over in-person, and 4.8/5 average physician rating.

Telemedi generates revenue through B2B subscription and platform-licensing arrangements, where insurance, assistance, healthcare, and financial clients embed or white-label its telemedicine stack to serve their own end customers. Pricing is not publicly disclosed and operates via custom enterprise agreements. To date the company has raised approximately $7.4 million in venture funding (a 2019 seed round of about $0.79M and a February 2021 Series A of about $6.6M led by Adamed Group, Black Pearls VC, Flashpoint, PKO VC, and UNIQA Ventures), employs 51–100 people, and is led by co-founder and CEO Paweł Sieczkiewicz alongside COO Monika Lubecka, CFO Tomasz Kawula, VP of Global Business Development Paweł Kaoka, and Head of Product Michał Kępiński.

Name

Telemedi

Legal name

Telemedi

Website

https://business.telemedi.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Telemedi is a Warsaw-based B2B telemedicine and digital health platform that provides white-label teleconsultation, remote patient monitoring, and a Healthcare API to insurers, travel assistance firms, hospitals, banks, and pharmaceutical companies across more than 20 countries in 14 languages, using a network of 500+ doctors for 24/7 embedded virtual care.

Ownership category

akta.pro rank

Product category

Telemedicine & Digital Health Platform

NAICS

Offices of Physicians (6211), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Tele-Urgent Care for Health Systems & Clinics (White-Label) (HLALAJAF)

akta.pro secondary industries

Multi-Specialty Telehealth Provider Marketplaces (HLALALAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Telemedicine platform
• Digital health services
• Remote patient monitoring
• Whitelabel healthcare software
• Healthcare API integration

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B Platform Licensing & Subscription: Provides telemedicine and digital health platform services to enterprise clients including insurers, assistance providers, hospitals and financial companies. Revenue generated through platform licensing, white-label arrangements and API access fees.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Telemedi provides a B2B telemedicine and digital health platform that enables insurers, assistance providers, hospitals, financial institutions and other enterprises to deliver 24/7 teleconsultations to their end customers. Its offering combines a global doctor network (500+ physicians across 20 countries and 14 languages) with a whitelabeled platform, a Healthcare API for enterprise integration, and remote patient monitoring for hybrid care models. Customers access the services under custom enterprise agreements, often white-labeled within their own digital channels.

Product overview

Telemedi is a B2B telemedicine and digital health platform providing a modular portfolio of solutions. The core offerings include the Global Telehealth Provider (24/7 teleconsultations with 500+ doctors across 20 countries in 14 languages), the Whitelabeled Digital Healthcare Platform & Ecosystem (enabling clients to brand and deploy digital health services), and the Healthcare API (programmatic access to telemedicine capabilities). Supporting modules include Remote Patient Monitoring, Digital Health, Digital Healthcare Integrations, and Digital Healthcare Transformation. The platform serves diverse industries including health insurance, life and P&C insurance, assistance and travel, hospitals, banking, telecom, finance, and pharmaceuticals.

Differentiator

Problem solved

Functional benefit

Products and services

• Global Telehealth Provider B2B telemedicine service delivering 24/7 access to GPs and specialists via teleconsultations in 14 languages across 20 countries, with 500+ doctors in the network and 5-minute median consultation availability, offered to enterprise partners such as insurers, assistance providers and healthcare organizations.
• Whitelabeled Digital Healthcare Platform & Ecosystem White-label digital healthcare platform enabling enterprise clients to deploy branded patient-facing apps, provider portals and digital health services under their own brand, intended for insurers, assistance providers, hospitals, banks, telecoms and other partners.
• Healthcare API API-first programmatic interface to Telemedi's telemedicine and digital health capabilities, enabling insurance platforms, assistance systems and enterprise digital health applications to integrate teleconsultations, clinician access and related services directly into their own workflows.
• Remote Patient Monitoring Remote monitoring solution enabling continuous tracking of patient health metrics outside of clinical settings, supporting hybrid healthcare delivery models for elderly care and chronic disease management, offered as part of Telemedi's digital healthcare portfolio to enterprise partners.

Quantifiable outcome

• 96% of patients would use Telemedi again
• +3 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• DocPlannercoreStrategic or Co-development PartnerPartnership with DocPlanner to launch 'Doctors for Ukraine' platform, connecting people who need medical help with specialists who can provide it free of charge during the Ukraine crisis.
• Signal IDUNAflagshipTechnology or IntegrationCase study partnership with Signal IDUNA involving digital transformation through implementation of Telemedi's telemedicine platform. Demonstrates successful integration of teleconsultations into insurance services.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HealthTap: HealthTap is a US-based virtual care platform offering B2B telehealth services to health plans, employers, and providers with white-label deployment options. It is a direct peer in the B2B insurer- and employer-anchored white-label virtual care category.
• Doctor On Demand (Included Health): Doctor On Demand, now part of Included Health, provides B2B virtual primary care, urgent care, and behavioral health to insurers and employers across the US. It is a direct peer in the white-label / employer-sponsored telehealth category Telemedi targets with insurers and assistance companies.
• Kry (Livi): Kry (branded Livi outside the Nordics) is a leading European telehealth provider offering GP video consultations through partnerships with public health systems and insurers. It is a direct competitor in the European B2B2C insurer/GP telehealth segment and comparable in white-label deployment model.
• Babylon Health: Babylon Health offers AI-enabled virtual consultations and digital health tools via B2B partnerships with insurers and governments globally, including NHS contracts in the UK. Like Telemedi, it targets multinational insurers and health systems for white-label deployment, though at much larger scale.
• Doctor Anywhere: Doctor Anywhere is a Southeast Asia-headquartered telehealth platform that delivers video consultations, chronic care, and corporate health benefits through B2B partnerships with insurers and employers. It is a direct peer in the multi-country, insurer-anchored B2B telehealth model.
• Maple: Maple is a Canadian telehealth company providing on-demand GP and specialist consultations via B2B partnerships with insurers, employers, and hospitals. It is a direct peer in white-label, multi-specialty virtual care delivery for enterprise customers.

Broad incumbents

• Teladoc Health: Teladoc is the largest global virtual care provider offering a broad portfolio of telehealth, chronic care, and mental health services to insurers, employers, and health systems. It is a broad incumbent competitor to Telemedi, particularly in cross-border B2B enterprise sales, though Teladoc serves many more verticals and geographies at much larger scale.
• Doctolib: Doctolib is Europe's leading health-tech platform for appointment booking, telemedicine, and practice management, used by hundreds of thousands of practitioners across France, Germany, Italy, and the Netherlands. It is a broad incumbent in the European digital health space, competing with Telemedi for the same insurer and provider customers.

Emerging players

• Docplanner (Doctoralia): Docplanner operates the world's largest healthcare booking marketplace (Doctoralia brand) serving 190,000+ practitioners, and is also a documented Telemedi partner via the 'Doctors for Ukraine' initiative. It is a direct competitor in the European online doctor/booking space and a potential partner or acquirer.

Others

• Allianz Care (Allianz Partners): Allianz Partners is one of Telemedi's named enterprise customers and a global provider of health, travel, and assistance insurance. It is comparable as a customer-side proxy for understanding the demand pattern that drives Telemedi's white-label B2B telemedicine business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telemedi