Modern Networks
Modern Networks is a UK managed IT services provider specialising in digital infrastructure for commercial properties, serving 2,000+ buildings including offices, shopping centres, and science parks with connectivity, cloud, cybersecurity, and building certification services.
- Company typePrivate
- Founded1999
- HeadquartersHitchin, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Modern Networks does
Modern Networks is a UK-based managed IT services provider founded in 1999 by Matthew Reeve and headquartered in Hitchin, Hertfordshire. The company specialises in digital infrastructure for commercial real estate, delivering connectivity, cloud, cybersecurity, device management, communications, and WiredScore/SmartScore building certification services to commercial property owners, managing agents, science parks, retail property operators, and SMEs. Its portfolio is anchored in Microsoft technologies (Azure, Microsoft 365) and complemented by Cisco, HP, Citrix, VMware, and Webroot integrations, with a Jisc partnership providing access to the Janet research and education network for science park clients.
Modern Networks firmographics
Firmographics- Name
- Modern Networks
- Legal name
- Modern Networks Ltd
- Website
- https://modern-networks.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Modern Networks is a UK managed IT services provider specialising in digital infrastructure for commercial properties, serving 2,000+ buildings including offices, shopping centres, and science parks with connectivity, cloud, cybersecurity, and building certification services.
- Ownership category
- akta.pro rank
Modern Networks industry classification
Industry- Product category
- Managed IT Services for Commercial Real Estate
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)
- akta.pro primary industry
- Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)
- akta.pro secondary industries
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Modern Networks is headquartered
LocationHeadquarters
- HQ city
- Hitchin
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Modern Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services Subscription: Fixed monthly subscription model for managed IT services delivered to commercial properties. Billing aligns with Service Charge Year-End (SCYE) for commercial property clients. Services include network management, cybersecurity, cloud solutions, and 24/7 support.
- Device as a Service (DaaS): Monthly per-device subscription for business-grade PCs including base build, accidental damage protection, next-business-day replacement, and secure end-of-life disposal.
- Microsoft 365 Managed Services: Per-user monthly subscription for Microsoft 365 tenant administration, security configuration, and proactive monitoring. Available in Standard and Enhanced tiers.
- Microsoft 365 Backup Service: Per-user monthly subscription for automated backup of Exchange Online, SharePoint, OneDrive, Teams, and Azure AD with unlimited retention.
- Broadband Internet Service: Per-circuit monthly pricing for business-grade broadband with managed router, static IP, DDoS protection, and SLA-backed uptime.
- Desktop Support: Per-device monthly pricing for end-user device support including OS patching, application support, RMM, and incident resolution.
- Network-as-a-Service (NaaS): Per-device monthly rental for enterprise-grade network hardware with NBD warranty and secure disposal. Minimum term 36 months.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed Monthly Subscription - Managed IT Services |
| Per seat | Monthly | Device as a Service (DaaS) - Per Device |
| Per seat | Monthly | Microsoft 365 Managed Services - Standard and Enhanced Tiers |
| Per seat | Monthly | Desktop Support - Per Device |
| Unit Pricing | Monthly | Broadband Internet Service - Per Circuit |
| Per seat | Monthly | Network-as-a-Service (NaaS) - Per Device |
| Per seat | Monthly | Microsoft 365 Backup - Per User |
| Subscription | Monthly | Managed Print Services |
| Subscription | Monthly | Business Mobile Plans |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Modern Networks product offering
Product offeringCore offering
Modern Networks delivers managed IT, connectivity, cloud, cybersecurity, and communication services to UK commercial properties, including offices, shopping centres, retail parks, and science parks. The company operates its own ISP network and acts as an independent service integrator coordinating IT and operational technology across buildings. Services are sold primarily on fixed monthly subscriptions covering broadband, fibre, devices, cloud platforms, networks, security, telephony, and WiredScore/SmartScore building certification.
Product overview
Modern Networks is a managed IT services provider specializing in smart digital infrastructure for UK commercial properties. The company offers a comprehensive portfolio organized around connectivity (Broadband Internet, Fibre Optic Broadband, Network-as-a-Service), device management (Device as a Service, Desktop Support, Managed Print Services), cloud platforms (Azure Licensing, Azure Managed Services, Microsoft 365 Licensing, Microsoft 365 Managed Services, Microsoft 365 Backup), network security (Managed Firewall Services, Managed Network Services), communications (Cloud Phone Systems with Microsoft Teams integration, Business Mobile Plans), and cybersecurity (Cybersecurity Services, Security Awareness Training). Additionally, the company provides WiredScore & SmartScore certification services for commercial buildings. Services are delivered through a UK-based Service Desk with tiered support options and fixed monthly pricing models.
Differentiator
Problem solved
Functional benefit
Products and services
- Broadband Internet Fully managed, secure business-grade broadband internet service with enterprise hardware, static IP address, DDoS protection, and expert support for commercial properties.
- Fibre Optic Broadband High-speed dedicated fibre-optic internet connection with SLA-backed uptime, scalable bandwidth, and a professionally managed NTE router for commercial buildings.
- Device as a Service (DaaS) Fully managed business PCs delivered as a monthly subscription including base OS build, accidental damage protection, next-business-day replacement, and secure end-of-life disposal.
- Desktop Support Proactive managed end-user IT support combining remote and on-site assistance with RMM, OS and application support for Windows and macOS devices.
- Managed Print Services Business-grade printer hardware with automated toner replenishment, next-business-day support, remote monitoring, and lifecycle management delivered for a fixed monthly fee.
- Azure Licensing Services Expert Azure license administration including subscription provisioning, Microsoft support escalation, and tenant oversight for compliance and operational readiness.
- Azure Managed Services End-to-end Azure management with governance, cost optimization, and 24/7 support for secure, compliant cloud environments up to the OS layer.
- Microsoft 365 Licensing Proactive Microsoft 365 license management including provisioning, oversight, and incident escalation to Microsoft Support for cost control and compliance.
- Microsoft 365 Managed Services Full Microsoft 365 tenant management available in Standard and Enhanced tiers, with the Enhanced tier adding security baseline deployment, Cyber Essentials compliance, and Secure Score monitoring.
- Microsoft 365 Backup Fully managed cloud-to-cloud backup service for Microsoft 365 with automated backups every 6 hours, unlimited retention, and coverage for Exchange, SharePoint, OneDrive, Teams, and Azure AD.
- Managed Firewall Services Enterprise-grade firewall security available in Standard and Enhanced tiers with 24/7 monitoring, incident response, vulnerability scans, configuration lifecycle, patching, and Cyber Essentials compliance.
- Managed Network Services Managed LAN services available in Standard and Enhanced tiers with 24/7 monitoring, configuration backup, request management, full configuration management, security patching, and Cyber Essentials support.
- Network-as-a-Service Enterprise-grade network hardware provided on a monthly rental basis with next-business-day hardware warranty and secure device disposal at end of life.
- Business Mobile Plans Business-grade mobile connectivity with managed SIMs, inclusive voice and data plans, centralized billing, fraud protection, and expert provisioning support.
- Cloud Phone Systems Cloud-hosted telephony platform unifying voice, video, and messaging with Microsoft Teams integration, inclusive UK call plans, device flexibility, and built-in business continuity.
- Cybersecurity Services 24/7 monitoring, threat detection, and expert support including security assessments, strategic planning, disaster recovery, GDPR compliance, and security awareness training.
- Security Awareness Training Engaging online learning program educating employees on cybersecurity threats, IT best practices, and regulatory compliance with phishing simulations and progress reporting.
- WiredScore & SmartScore AP Services Guided certification process for WiredScore (digital connectivity) and SmartScore (smart building technology) with audits, assessments, improvement implementation, and documentation to enhance building marketability.
Quantifiable outcome
- Properties with smart technology show 8.36% higher willingness to renew leases, 11.03% higher likelihood of recommending the building, and 19.40% lower probability of tenants moving out
- +3 more outcomes
Companies that use Modern Networks
Customer profileNamed customers18 records
Segments5 records
Ideal customer profiles5 records
Modern Networks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature4 records
Modern Networks partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, strategic and standard.
- JisccorePartnership with Jisc provides Modern Networks customers access to the Janet network, a high-speed research and education network that enhances connectivity and collaboration capabilities for science park clients.
- UKSPA (UK Science Park Association)strategicActive membership in UK Science Park Association demonstrates commitment to the science park community and provides access to industry network and partnerships.
- CiscostandardTechnology partner providing networking equipment and solutions integrated into Modern Networks managed services offerings.
- MicrosoftcoreMicrosoft Solutions Partner providing Azure, Microsoft 365, and related cloud services. Modern Networks offers managed services for Microsoft products including licensing, administration, backup, and security.
- HP (Hewlett Packard)standardTechnology partner providing hardware including laptops, desktops, and printers for Device as a Service offerings.
- CitrixstandardTechnology partner providing virtualization and collaboration solutions integrated into managed services.
- VMwarestandardTechnology partner providing virtualization platform solutions integrated into managed services.
- WebrootstandardTechnology partner providing cybersecurity solutions including antivirus and endpoint protection integrated into managed security services.
- WiredScorecoreModern Networks has WiredScore Accredited Professionals who help commercial building owners achieve WiredScore certification, a global benchmark for digital connectivity in buildings.
Scale indicators13 records
Recent moves7 records
Expansion highlights6 records
Modern Networks competitors and assessment
Company assessmentDirect peers
- Netstar UK: UK managed IT support and services provider focused on SMEs and mid-market. Directly comparable on managed IT subscription model, Microsoft 365 administration, and helpdesk services.
- Daisy Communications: UK-based managed IT, connectivity, and unified communications provider serving SMEs and mid-market customers. Directly comparable to Modern Networks on bundled broadband, cloud voice, and managed IT subscription offerings.
- Six Degrees Group: UK managed cloud, connectivity, and hosting provider. Comparable to Modern Networks in delivering managed network, cloud, and unified communications services to mid-market and enterprise customers via subscription.
- ANS Group: UK-based managed cloud and digital transformation provider, Microsoft and AWS partner offering managed IT services to mid-market and enterprise customers. Closely aligned with Modern Networks' Azure/Microsoft 365 service line.
- Exponential-e: UK cloud, network, and managed services provider with its own network infrastructure and enterprise-grade connectivity. Comparable to Modern Networks on managed connectivity plus cloud services bundle.
Broad incumbents
- BT Business: UK incumbent telecom and managed services provider with national fibre footprint, managed networking, cybersecurity, and unified communications. Overlaps with Modern Networks across the entire portfolio but at much larger scale.
- Virgin Media Business / O2 Business: Large UK connectivity and business services provider with broad portfolio including fibre, managed networks, and cloud voice. Comparable as a broad incumbent competing for the same commercial property connectivity contracts.
- Vodafone Business UK: Major UK business telecom and IoT/connectivity provider with mobile, fixed, cloud, and managed services. Overlaps with Modern Networks on business mobile plans, connectivity, and unified communications.
- TalkTalk Business: UK business ISP and connectivity wholesaler providing fibre, ethernet, and managed connectivity. Comparable as a scale competitor in UK business broadband and managed connectivity for commercial property.
Emerging players
- Atech Support: Smaller UK managed IT and cloud services provider serving SMEs and mid-market customers. Comparable in offering Microsoft 365, Azure, and managed IT support, though at smaller scale than Modern Networks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Modern Networks social profiles
Digital presenceModern Networks compliance and trust
Trust signalCompliance5 records
Modern Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Modern Networks leadership team
Management profileNumber of profiles
Profiles6 records
Modern Networks subsidiaries and ownership
Company hierarchySubsidiaries4 records
Modern Networks funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Modern Networks M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Modern Networks
What does Modern Networks do?
Modern Networks delivers managed IT, connectivity, cloud, cybersecurity, and communication services to UK commercial properties, including offices, shopping centres, retail parks, and science parks. The company operates its own ISP network and acts as an independent service integrator coordinating IT and operational technology across buildings. Services are sold primarily on fixed monthly subscriptions covering broadband, fibre, devices, cloud platforms, networks, security, telephony, and WiredScore/SmartScore building certification.
Is Modern Networks a public or private company?
Modern Networks is a private company. It is classified as private equity controlled and is currently operating.
When was Modern Networks founded?
Modern Networks was founded in 1999. It employs 11 to 50 people.
Where is Modern Networks based?
Modern Networks is headquartered in Hitchin, United Kingdom, in the Europe region.
How does Modern Networks make money?
Seven revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are device as a Service (DaaS), microsoft 365 Managed Services, microsoft 365 Backup Service, broadband Internet Service, desktop Support and network-as-a-Service (NaaS).
Who are Modern Networks's main competitors?
Direct peers on record are Netstar UK, Daisy Communications, Six Degrees Group, ANS Group and Exponential-e. Broad incumbents are BT Business, Virgin Media Business / O2 Business, Vodafone Business UK and TalkTalk Business. Atech Support is listed as an emerging player.
Does Modern Networks have an API?
No public API is recorded for Modern Networks.
What industry is Modern Networks in?
Modern Networks's product category is Managed IT Services for Commercial Real Estate. Its primary akta.pro industry code is HDAIADAJ, Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering), with a secondary code of HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its NAICS code is 51711 and its SIC code is 7370.