Natter
Natter is an AI-native conversation intelligence platform that enables enterprises to run thousands of simultaneous one-on-one video conversations and generate decision-ready insights in hours, serving Fortune 500 clients across HR, sales, strategy, policy, and product functions.
- Company typePrivate
- Founded2021
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Natter does
Natter is an AI-native conversation intelligence platform that enables enterprises to orchestrate thousands of simultaneous one-on-one video conversations and convert them into decision-ready insights within hours. Founded in 2021 and originally headquartered in London (legal entity Tenth Chapter Ltd, UK-registered), the company is relocating its corporate headquarters to New York City, where 80% of its revenue is generated. Its customer base spans Fortune 500 enterprises including ServiceNow, Accenture, Philip Morris International, Deloitte, Thoughtworks, Synopsys, SAP, Salesforce, PwC, Cox Enterprises, Mondelez International, Miro, L&G, and the American Bankers Association, with use cases concentrated in HR/people engagement, sales, strategy and transformation, policy/research, and product/engineering functions.
The platform's core technology combines live video capture with AI-driven transcription, anonymization, and analysis. The proprietary "Natalie AI" assistant identifies themes, sentiment, and priorities directly from conversation transcripts, while an automatic PII redaction layer handles 50 categories of personal data before downstream processing. The system supports sessions ranging from a single participant to 20,000+ and reportedly produces approximately 1,000 words of analyzable data from a 7-minute conversation — about 100x the yield of a typical survey response and 40x the usable voice data of a traditional focus group. The platform is ISO 27001:2022 certified, GDPR-compliant with data hosted on AWS in eu-west-2 (London), and self-classified as low-risk AI under the EU AI Act.
Natter operates an enterprise subscription revenue model with quote-based annual contracts and no public pricing tiers. The company grew 4x in 2024 and 5x in 2025 without a formal sales team, relying on product-led expansion and high-profile customer advocacy. In April 2026, Natter closed a $23 million Series A led by Renegade Partners (with Kindred Capital, Costanoa Ventures, Rackhouse Ventures, Village Global, Asymmetric Capital Partners, and angels from Peakon, Beamery, Tessian, and Indeed.com) to scale engineering, data, and product teams, build a dedicated Customer Success function for Fortune 500 accounts, and complete the U.S. headquarters relocation.
Natter firmographics
Firmographics- Name
- Natter
- Legal name
- Tenth Chapter Limited
- Website
- https://natter.co
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Natter is an AI-native conversation intelligence platform that enables enterprises to run thousands of simultaneous one-on-one video conversations and generate decision-ready insights in hours, serving Fortune 500 clients across HR, sales, strategy, policy, and product functions.
- Ownership category
- akta.pro rank
Natter industry classification
Industry- Product category
- Conversation Intelligence Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
Keywords
Where Natter is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Natter business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Enterprise Subscription: Subscription-based model for enterprise clients with platform services provided under corporate customer agreements. Initial term of 12 months with automatic annual renewal. Revenue derived primarily from U.S. market (80%).
- Platform Usage: Enterprise customers pay for access to the platform enabling large-scale conversation intelligence gathering across workforce for business insights.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise pricing (not publicly disclosed) |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Natter product offering
Product offeringCore offering
Natter operates an AI-native conversation intelligence platform that enables enterprises to run thousands of simultaneous one-on-one video conversations, automatically transcribe and analyze them in real time, and surface themes, sentiment, and priorities through its embedded Natalie AI assistant. The platform is sold to enterprise HR, sales, strategy, policy, and product teams as an alternative to traditional surveys and focus groups, delivering decision-ready qualitative insights within hours.
Product overview
Natter is an AI-native enterprise conversation intelligence platform consisting of a core platform that enables organizations to run thousands of simultaneous one-on-one video conversations, combined with Natalie AI for AI-powered orchestration and analysis. The platform is organized around solution areas including Revenue, People, Strategy & Transformation, Policy & Research, and Product & Engineering. The system generates decision-ready insights in hours rather than weeks, producing 100x more insight than traditional surveys by analyzing anonymized conversation data through AI-powered theme identification and sentiment analysis.
Differentiator
Problem solved
Functional benefit
Brands
- Natalie AI: An AI feature or assistant within the Natter platform, referenced as 'Natalie AI' on the company's navigation menu.
Products and services
- Natter Platform AI-native enterprise conversation intelligence platform that enables organizations to run thousands of simultaneous one-on-one video conversations, automatically transcribe and analyze them in real time with anonymized data, and surface themes, sentiment, and priorities for HR, sales, strategy, policy, and product decision-makers; sold as a quote-based annual subscription to large enterprises.
Quantifiable outcome
- 40 times more usable voice data than traditional focus groups
- +4 more outcomes
Companies that use Natter
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles1 record
Natter technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature6 records
Natter partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and support.
- Amazon Web ServicescoreCloud infrastructure provider. Service is securely hosted in AWS eu-west-2 (London, UK) ensuring high availability, resilience, and physical security. AWS DPA and SCCs in place.
- Agora Inc.coreVideo live streaming and recording services provider for real-time video conversations. Standard contractual clauses and DPA in place for EEA data transfers.
- Deepgram Inc.coreTranscription service provider for pre-recorded audio files. PII redaction utilized. Standard contractual clauses and DPA in place.
- Cloudflare Inc.supportContent Delivery Network (CDN) and cyber threat mitigation services provider.
- Google Inc.supportGoogle Workspace for productivity and collaboration tools. Also provides SSO authentication option.
- MicrosoftsupportSingle Sign-On (SSO) authentication provider alongside Google for enterprise identity management.
- Intercom Inc.supportCustomer relationship management and support infrastructure provider. Also powers chatbot services.
- HubSpot Inc.supportCRM system provider for customer relationship management and sales pipeline tracking.
- Datadog Inc.supportApplication monitoring and debugging services provider for platform reliability.
- SentrysupportApplication monitoring and debugging services provider.
- Twilio Inc.supportSendGrid email delivery services provider for transactional and marketing emails.
- Slack Technologies LLCsupportTeam collaboration and instant messaging services for internal communications.
- Drata Inc.supportInformation security compliance and infrastructure monitoring for ISO 27001 certification maintenance.
- Detectify ABsupportApplication security vulnerability scanning services provider.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Natter competitors and assessment
Company assessmentDirect peers
- Perceptyx: Perceptyx is an employee listening and People analytics platform focused on enterprise-scale surveys and sentiment analysis. Comparable in targeting enterprise HR leaders and competing for the same budget allocation.
- Culture Amp: Culture Amp is an employee experience platform offering surveys, performance and engagement analytics to mid-market and enterprise customers. It is a direct peer in the HR/People feedback segment Natter targets.
- Peakon (Workday): Peakon is an employee listening platform owned by Workday that delivers continuous employee feedback analytics. It is a direct peer in the HR/People use case and notably has a founder investing in Natter.
Broad incumbents
- Qualtrics: Qualtrics is the dominant enterprise experience management platform for surveys, customer and employee feedback. Natter explicitly positions against Qualtrics in the $180B enterprise feedback market with a more conversational, qualitative-first approach.
- Medallia: Medallia is an enterprise experience management platform focused on customer and employee feedback analytics. Natter explicitly cites Medallia as a direct competitor for large enterprise feedback programs.
- Glint (LinkedIn): LinkedIn Glint is an employee engagement and people analytics product within LinkedIn's Talent suite. It targets the same enterprise HR buyer and competes for employee feedback spend.
- SurveyMonkey: SurveyMonkey is a broad online survey platform serving both SMB and enterprise with feedback collection and analytics. Natter positions itself as a more qualitative, conversation-based alternative to traditional survey tools like SurveyMonkey.
- Microsoft Viva Glint: Microsoft Viva Glint is an employee feedback and engagement analytics product bundled within the Microsoft 365 / Viva suite. It competes for HR feedback budgets and benefits from Microsoft enterprise distribution.
Emerging players
- Gong.io: Gong is a conversation intelligence platform that analyzes sales calls to surface insights for revenue teams. While focused on sales rather than enterprise-wide qualitative research, it overlaps with Natter's conversation analysis capabilities.
- Forsta: Forsta is an enterprise experience and research technology platform combining surveys, qualitative research and analytics. It targets similar enterprise feedback use cases with a research-tech emphasis comparable to Natter's positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Natter social profiles
Digital presenceNatter compliance and trust
Trust signalCompliance4 records
Natter financial estimates
Financial estimateRevenue estimate
Valuation estimate
Natter leadership team
Management profileNumber of profiles
Profiles3 records
Natter funding detail
Funding detailFunding overview
Funding rounds2 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Natter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Natter
What does Natter do?
Natter operates an AI-native conversation intelligence platform that enables enterprises to run thousands of simultaneous one-on-one video conversations, automatically transcribe and analyze them in real time, and surface themes, sentiment, and priorities through its embedded Natalie AI assistant. The platform is sold to enterprise HR, sales, strategy, policy, and product teams as an alternative to traditional surveys and focus groups, delivering decision-ready qualitative insights within hours.
Is Natter a public or private company?
Natter is a private company. It is classified as venture growth investor backed and is currently operating.
When was Natter founded?
Natter was founded in 2021. It employs 11 to 50 people.
Where is Natter based?
Natter is headquartered in New York, United States, in the North America region.
How does Natter make money?
Two revenue lines are on record. Enterprise Subscription is the primary driver. The others are platform Usage.
Who are Natter's main competitors?
Direct peers on record are Perceptyx, Culture Amp and Peakon (Workday). Broad incumbents are Qualtrics, Medallia, Glint (LinkedIn), SurveyMonkey and Microsoft Viva Glint. Emerging players are Gong.io and Forsta.
Does Natter have an API?
No public API is recorded for Natter.
What industry is Natter in?
Natter's product category is Conversation Intelligence Software. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 513210 and its SIC code is 7372.