Blackbaud

What Blackbaud does

Blackbaud (NASDAQ: BLKB) is a cloud software provider purpose-built for the social impact sector, serving nonprofits, K-12 independent schools, higher education institutions, healthcare foundations, arts and cultural organizations, private foundations, and corporate social responsibility programs across 100+ countries. Its platform is anchored by Raiser's Edge NXT for fundraising and donor management, Financial Edge NXT for nonprofit fund accounting, a K-12 suite (Student Information System, Enrollment Management, Billing Management, Learning Management System), higher-ed advancement tools, YourCause for corporate CSR/volunteering, Grantmaking for funders, Altru for arts/cultural ticketing, and Luminate Online for fundraising marketing — unified by shared data architecture, an extensive REST API ecosystem, and integrated payment processing (Blackbaud Merchant Services/Integrated Payments).

The company's technical differentiation rests on a proprietary dataset spanning 40+ years of nonprofit donor behavior and ~30 billion predictive analytics inferences annually, layered with AI capabilities including the agentic Development Agent (GA March 2026, $25K–$30K ARR), the Chart of Accounts Health Advisor for Financial Edge NXT, and partnerships integrating Anthropic Claude and Microsoft Azure AI. Approximately 98.3% of revenue is recurring, generated through multi-year SaaS subscriptions, transaction-based payment processing, and professional services, sold via direct enterprise field sales, inside sales, and the Blackbaud Marketplace ecosystem. The company employs 2,800+ people globally across Charleston HQ, a new Hyderabad Global Capability Center, and regional operations, supported by a partner channel (Slalom, Idealist Consulting, Vera Solutions, Bridgespan) and annual bbcon conferences in Columbus, London, and Sydney.

Name

Blackbaud

Legal name

Blackbaud, Inc.

Website

https://blackbaud.com

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Blackbaud (NASDAQ: BLKB) provides cloud software and AI capabilities for nonprofits, K-12 schools, higher education institutions, healthcare foundations, and corporate CSR programs across 100+ countries, anchored by Raiser's Edge NXT, Financial Edge NXT, and the YourCause CSR platform.

Ownership category

akta.pro rank

Product category

Nonprofit Fundraising and Management Software

NAICS

Grantmaking and Giving Services (8132), Grantmaking Foundations (813211), Other Grantmaking and Giving Services (813219), Educational Support Services (611710)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Donor-Advised Fund (DAF) Sponsors (BPAGAKAF)

Keywords

• Nonprofit fundraising software
• Fund accounting software
• K-12 school management
• Donor management software
• Corporate giving platform

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscriptions: Cloud-based software subscriptions for nonprofit financial management, fundraising, education, and CSR solutions. Recurring revenue model with multi-year enterprise contracts. 98.3% of total revenue is recurring.
2. AI Agent Products: Development Agent priced at $25,000-$30,000 annually, representing new Agents for Good product category with standalone revenue generation.
3. Payment Processing: Blackbaud Integrated Payments enabling donation processing with higher transaction volumes from improved payment platform.
4. Professional Services: Implementation, training, and consulting services supporting software deployment.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Blackbaud provides cloud-based software and services for social impact organizations, including fundraising and donor management (Raiser's Edge NXT, Luminate Online, JustGiving), fund accounting (Financial Edge NXT), K-12 and higher education administration (Student Information System, Enrollment, Billing, LMS, Award Management), CSR/employee giving (YourCause), grantmaking, and arts/cultural management (Altru). The portfolio is unified by proprietary nonprofit data, integrated payment processing, and AI capabilities such as the Development Agent for autonomous donor engagement.

Product overview

Blackbaud is a cloud software company offering a comprehensive, purpose-built platform for social impact organizations. The portfolio consists of three interconnected solution areas: (1) Fundraising and Donor Management centered on Raiser’s Edge NXT with AI-powered Development Agent for autonomous donor engagement; (2) Financial Management anchored by Financial Edge NXT for nonprofit fund accounting; and (3) Education Solutions spanning K-12 schools (Student Information System, Enrollment Management, Billing Management, Learning Management System) and Higher Education. Additional products include YourCause for CSR/employee engagement, Grantmaking for funders, Altru for arts organizations, Luminate Online for marketing campaigns, Award Management for scholarships, and ResearchPoint for prospect research. The ecosystem is unified through shared data architecture, API connectivity, integrated payment processing (Blackbaud Merchant Services/Integrated Payments), and AI capabilities leveraging 40+ years of proprietary nonprofit intelligence.

Differentiator

Problem solved

Functional benefit

Products and services

• Raiser's Edge NXT Industry-leading cloud-based fundraising and donor management platform that helps nonprofits organize supporter information, manage campaigns, and track donor relationships throughout the giving lifecycle.
• Development Agent Agentic AI product for personalized donor engagement that operates autonomously to identify, cultivate, and engage donors at scale for fundraising teams. Uses proprietary customer data and predictive analytics to profile donors, automate outreach, and close donation transactions. Priced at $25,000–$30,000 annually.
• ResearchPoint Prospect research platform providing powerful insights for identifying and researching potential donors, foundations, and corporate sponsors, combining donor intelligence with predictive analytics.
• Financial Edge NXT Fund accounting software for nonprofits that simplifies accounting and tracks budgets, revenue, donations, and taxes with integrated financial management capabilities, including an AI-powered Chart of Accounts Health Advisor.
• Luminate Online Fundraising marketing campaign management platform enabling nonprofits to create, manage, and optimize online fundraising campaigns and digital marketing initiatives.
• Award Management Scholarship management solution for higher education institutions that streamlines award nomination, judging, and winner announcement processes.
• Altru Ticketing and membership management solution for arts and cultural organizations, enabling seamless event management and patron engagement.
• YourCause from Blackbaud CSR employee volunteering and giving platform connecting companies with workplace giving programs, employee volunteerism, and corporate social responsibility initiatives.
• Grantmaking Grant management solution for funders that makes giving programs more efficient, strategic, and outcome-focused.
• Student Information System All-in-one student data management system for K-12 schools, providing comprehensive academic, administrative, and student record functionality.
• Enrollment Management System Admissions tracking and communications platform for K-12 schools that streamlines the enrollment process and parent communications.
• Billing Management Tuition and fees management system for K-12 schools that handles billing, payments, and financial tracking for educational institutions.
• Learning Management System Comprehensive learning management platform for K-12 schools to manage academics, athletics, schedules, and educational content.
• Blackbaud Integrated Payments Expanded payment solution that enables 40% higher donations and faster disbursement of funds for nonprofit and educational organization clients, including the Expedited Giving feature for corporate employee donations.
• JustGiving Online giving, fundraising, and crowdfunding platform enabling individuals and nonprofits to raise money for charitable causes.
• Financial Aid Management Financial aid management solution for higher education institutions that streamlines the financial aid application, award, and disbursement process.
• Chart of Accounts Health Advisor AI-powered analysis tool for Financial Edge NXT that evaluates nonprofit finance data, provides health scores based on industry best practices, and suggests account structure improvements. Included at no additional cost for existing Financial Edge NXT customers.

Quantifiable outcome

• Nonprofits using Raiser's Edge NXT report 44% higher total dollars raised
• +5 more outcomes

Named customers17 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability8 records

Feature10 records

Partnerships

Eleven partnerships are on record, tiered strategic, core and minor.

• Student FirststrategicStrategic or Co-development Partner · 4 May 2026Strategic investment integrating Student First's AI-enabled student information system with Blackbaud's financial management and fundraising solutions to create unified Connected Campus experience for higher education.
• MicrosoftcoreTechnology or Integration · 27 April 2026Raiser's Edge NXT received Microsoft Certified Software for Non-Profit AI designation. Microsoft Azure partnership for AI infrastructure. Development Agent leverages Microsoft ecosystem for AI-powered fundraising automation.
• True ImpactminorStrategic or Co-development Partner · 8 April 2026Partnership through Impact Reporting Network connecting Blackbaud YourCause with True Impact and Charity Navigator to reduce duplicative impact reporting for nonprofits.
• Vertical InsureminorStrategic or Co-development Partner · 2 March 2026Partnership to launch integrated tuition refund protection platform for K-12 private schools. Shifts insurance administration into Blackbaud's billing and enrollment ecosystem, launching Q1 2026 with general availability summer 2026.
• The Bridgespan GroupminorImplementation/ SI/ Consulting Partner · 3 December 2025Consulting partner providing strategy and implementation expertise for nonprofits adopting Claude AI through Anthropic's nonprofit program.
• Idealist ConsultingminorImplementation/ SI/ Consulting Partner · 3 December 2025Consulting partner providing strategy and implementation expertise for nonprofits adopting AI tools.
• Vera SolutionsminorImplementation/ SI/ Consulting Partner · 3 December 2025Consulting partner providing strategy and implementation expertise for nonprofits adopting AI solutions.
• SlalomminorImplementation/ SI/ Consulting Partner · 3 December 2025Consulting partner providing strategy and implementation expertise for nonprofits adopting AI tools.
• AnthropiccoreTechnology or Integration · 2 December 2025First-of-its-kind partnership to provide Claude for Nonprofits integration, allowing Blackbaud customers to access 40+ years of nonprofit performance data within Anthropic's Claude AI platform. Available for Blackbaud Raiser's Edge NXT Teams and Enterprise plans, expanding across nonprofit, education, and corporate solutions.
• SchoolBIcoreStrategic or Co-development Partner · 17 November 2025Acquisition of SchoolBI, a business intelligence platform for K-12 independent schools, to enhance analytics and reporting capabilities. Aims to unify data systems and provide strategic dashboards for school leaders.
• Constant ContactcoreTechnology or Integration · 8 July 2025Strategic integration enhancing digital engagement for social impact organizations. Combines Blackbaud's fundraising platform with Constant Contact's AI marketing tools for nonprofit marketing automation.

Scale indicators21 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Salesforce (Salesforce.org / Nonprofit Cloud): Salesforce's Nonprofit Cloud and Education Cloud directly compete with Blackbaud's Raiser/Financial Edge NXT in fundraising CRM and nonprofit relationship management, serving similar large nonprofit customers with horizontal CRM configurable to mission workflows.
• Bonterra (formerly Network for Good, Social Solutions, Causeview): Bonterra is a vertical SaaS consolidator serving nonprofits with fundraising, grants management, case management, and outcomes tracking. It competes head-on with Blackbaud's Grantmaking, Raiser, and impact-reporting modules, particularly in mid-market social services.
• Neon One: Neon One is a vertical CRM/payments suite for small and mid-sized nonprofits, directly overlapping Raiser, Luminate, and JustGiving in donor management, online fundraising, and donation processing for SMBs.
• Givebutter / Classy (now part of GoFundMe Pro): Givebutter and the Classy/GoFundMe Pro platform compete in online fundraising, peer-to-peer campaigns, and donation processing, targeting the same nonprofit and donor-facing workflows as Luminate Online and JustGiving from Blackbaud.
• PowerSchool: PowerSchool is a leading K-12 student information and learning platform that competes with Blackbaud's K-12 SIS, Enrollment Management, and LMS offerings for private and independent schools.
• Veracross: Veracross is a vertical SaaS platform for independent K-12 schools covering SIS, enrollment, billing, and learning management, directly comparable to Blackbaud's Total School Solution for K-12 independent schools.
• Ellucian: Ellucian is the dominant SIS provider for higher education institutions, directly overlapping Blackbaud's higher-ed advancement, financial, and connected-campus offerings, particularly with Student First integration.
• Benevity: Benevity is a leading CSR and workplace giving platform serving corporations with employee volunteering, giving, and grantmaking, directly competing with Blackbaud's YourCause from Blackbaud.

Broad incumbents

• Workday: Workday is a broad cloud ERP/HCM incumbent that increasingly targets higher education and large nonprofits with financials and planning modules, overlapping Blackbaud's Financial Edge NXT and Student First/Connected Campus thesis.
• Microsoft (Tech for Social Impact / Dynamics 365): Microsoft's nonprofit and education clouds (Dynamics 365, Azure, Microsoft 365) and Tech for Social Impact program serve the same nonprofit, foundation, and education customers with broader horizontal productivity and ERP stacks, while also being a partner of Blackbaud via the Microsoft Certified Software designation.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/blackbaud
• Facebookfacebook.com/blackbaud
• LinkedInlinkedin.com/company/blackbaud

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A19 records

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Blackbaud