Next Caller
Next Caller is a New York-based private company founded in 2012 that builds real-time call verification technology for phone fraud detection, serving enterprise customers with 51–100 employees.
- Company typePrivate
- Founded2011
- HeadquartersNew York, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Next Caller does
Next Caller is a privately held, for-profit company founded in 2012 and headquartered in New York. The firm develops real-time call verification technology focused on phone fraud detection, serving enterprises that need to authenticate callers and prevent telephony-based fraud. Its positioning is in the broader voice security and call authentication market, addressing use cases such as caller identity verification, fraud risk scoring, and protection against social engineering or account takeover via the voice channel.
The company has built a venture-backed business across multiple funding rounds, with disclosed support from Y Combinator, TSVC, Chang Corporation, Lunch Van Fund, Pegasus Tech Ventures, Zillionize, Avala Capital, CSC Upshot, and Crystal Towers. The most recent disclosed round (August 2017) was a $5 million financing led by Crystal Towers with CSC Upshot participation. Next Caller currently operates with 51–100 employees, indicating a mid-stage private company size.
The input data does not provide detail on Next Caller's specific product modules, named customers, pricing model, geographic footprint beyond the United States, or revenue mechanics. As such, the depth of the business model — channel mix, pricing tiers, integration partners, and customer segmentation — cannot be characterized beyond the high-level description of real-time call verification for phone fraud detection. Investors evaluating Next Caller should treat this as a data gap and pursue primary diligence on product differentiation, customer concentration, and unit economics.
Next Caller firmographics
Firmographics- Name
- Next Caller
- Legal name
- Pindrop Security
- Website
- https://nextcaller.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Next Caller is a New York-based private company founded in 2012 that builds real-time call verification technology for phone fraud detection, serving enterprise customers with 51–100 employees.
- Ownership category
- akta.pro rank
Next Caller industry classification
Industry- Product category
- Fraud Detection Software
- NAICS
- All Other Telecommunications (517810)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Voice Security, Fraud Prevention & Authentication (STIR/SHAKEN, anti-spam) (HDAIAHAL)
- akta.pro secondary industries
- Verification & Risk Signals (Device Fingerprinting, Behavioral Biometrics) (HDADALAJ), Skip Tracing & Contact Data Services (FSAKAJAE)
Keywords
Where Next Caller is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Next Caller business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel
Revenue model
- Enterprise SaaS Platform Licensing: Subscription-based licensing of the continuous identity verification platform for enterprises, covering deepfake detection, fraud detection, and authentication capabilities. Pricing likely tiered by interaction volume and feature modules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform pricing |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels5 records
Next Caller product offering
Product offeringCore offering
Next Caller develops and offers a real-time call verification technology solution that provides phone fraud detection services. The platform is designed for enterprises that need to authenticate callers and detect fraudulent phone activity as calls occur.
Product overview
Pindrop provides a continuous identity verification platform for enterprises covering deepfake detection, fraud detection, and customer authentication. The platform operates across contact centers and virtual meetings to confirm callers and video participants are real humans and the right humans, in real time. The core product portfolio includes: Pindrop Pulse for Meetings and Contact Centers (deepfake detection via audio/video liveness analysis), Pindrop Protect with Fraud Assist (real-time fraud risk scoring and AI-powered case investigation), Pindrop Passport (passive multifactor authentication), and VeriCall Technology (seamless call risk assessment). The platform combines audio liveness detection, video liveness detection, geolocation intelligence, and voice biometric authentication into a unified risk signal. Trusted by Fortune 500 companies across banking, insurance, healthcare, and retail, with over 5 billion real-world interactions analyzed and 300+ patents in voice security and deepfake detection.
Differentiator
Problem solved
Functional benefit
Brands
- Pindrop Pulse: Real-time deepfake detection platform for meetings and contact centers that detects synthetic video and voice in seconds.
- Pindrop Protect
- Pindrop Passport
- VeriCall Technology
- Fraud Assist
Products and services
- Real-Time Call Verification Platform A technology solution that verifies calls in real time and provides phone fraud detection services for businesses operating contact centers and phone-based customer service operations.
Quantifiable outcome
- 99% AI audio detection accuracy, independently verified by NPR
- +3 more outcomes
Companies that use Next Caller
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles1 record
Next Caller technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability8 records
Feature10 records
Next Caller partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered flagship and core.
- ZoomflagshipLive deepfake analysis of participants in Zoom's comprehensive video conferencing platform. Pindrop Pulse for Meetings available in Zoom App Marketplace.
- Cisco (Webex)flagshipDefend interactions against fraud and deepfakes in both contact centers and virtual meetings on Webex platform.
- Microsoft TeamsflagshipPindrop Pulse for Meetings available in Microsoft Teams marketplace for real-time deepfake detection in virtual meetings.
- Five9coreHelp detect fraud and support authentication inside Five9 contact center deployments.
- GenesyscoreEmbed real-time voice checks into Genesys Cloud CX flows for fraud detection and authentication.
- Amazon ConnectcoreAdd voice risk scoring inside Amazon Connect calls with Pindrop. Enhanced integrations simplify migration from Amazon Voice ID.
- Google CloudcoreBring voice fraud detection and authentication to Google Cloud Platform workflows.
- VerizoncoreLeverage Verizon media forking to authenticate inbound calls securely.
- BT GroupcoreStrengthen organization with robust security against AI-powered threats.
Scale indicators11 records
Recent moves5 records
Next Caller competitors and assessment
Company assessmentDirect peers
- Pindrop: Pindrop is the most direct competitor, offering real-time voice fraud detection and authentication for contact centers with deepfake detection, voice biometrics, and behavioral analysis. It directly competes with Next Caller's call verification and phone fraud detection offerings, serving the same financial services, insurance, and enterprise customer base.
- ValidSoft: ValidSoft specializes in voice identity, authentication, and fraud prevention for financial services and contact centers. It directly competes with Next Caller in real-time call verification and phone fraud detection for banking and enterprise customers.
Broad incumbents
- Nuance Communications (now Microsoft): Nuance provides voice biometrics, fraud detection, and authentication solutions for contact centers and enterprises. Acquired by Microsoft, it competes in the same call verification space as Next Caller while offering a much broader conversational AI and healthcare-focused portfolio.
- Amazon Connect (Voice ID): Amazon Connect Voice ID provides built-in voice authentication within AWS's contact center platform. As a native hyperscaler offering, it competes with Next Caller for fraud-detection and authentication workloads at enterprises already standardizing on AWS.
Emerging players
- Phonexia: Phonexia offers voice biometrics and speaker verification technology used in call center fraud detection and law enforcement. It overlaps with Next Caller's voice verification and phone fraud detection capabilities, particularly in speech analytics and authentication.
- VoiceIt (VoiceTrust): VoiceIt provides voice biometric authentication APIs for verifying caller identity in IVR and mobile applications. It competes with Next Caller in caller authentication and phone-based identity verification use cases.
- HummingbirdsAI (now part of Beyond Identity): HummingbirdsAI focused on voice authentication for fraud prevention in call centers before joining Beyond Identity, a broader authentication platform. The voice fraud detection capabilities overlap with Next Caller's call verification positioning.
- Sensory Inc. Sensory provides voice biometric authentication and speaker verification technologies used in call center and consumer device applications. Its capabilities overlap with Next Caller's voice verification focus, though it also serves embedded/IoT use cases.
- ID R&D (acquired by Prove): ID R&D offered voice and behavioral biometrics for fraud detection and authentication before being acquired by Prove. It competes with Next Caller in voice-based identity verification for call centers and digital onboarding.
- Plurilock: Plurilock offers continuous authentication and behavioral biometrics, including voice-based verification for fraud and security use cases. Its capabilities overlap with Next Caller's verification approach, particularly in the identity assurance layer.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Next Caller social profiles
Digital presenceNext Caller financial estimates
Financial estimateRevenue estimate
Valuation estimate
Next Caller leadership team
Management profileNumber of profiles
Profiles1 record
Next Caller funding detail
Funding detailFunding overview
Funding rounds4 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Next Caller M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Next Caller
What does Next Caller do?
Next Caller develops and offers a real-time call verification technology solution that provides phone fraud detection services. The platform is designed for enterprises that need to authenticate callers and detect fraudulent phone activity as calls occur.
Is Next Caller a public or private company?
Next Caller is a private company. It is classified as venture growth investor backed and is currently operating.
When was Next Caller founded?
Next Caller was founded in 2011. It employs 51 to 100 people.
Where is Next Caller based?
Next Caller is headquartered in New York, United States, in the North America region.
How does Next Caller make money?
One revenue line is on record: enterprise SaaS Platform Licensing.
Who are Next Caller's main competitors?
Direct peers on record are Pindrop and ValidSoft. Broad incumbents are Nuance Communications (now Microsoft) and Amazon Connect (Voice ID). Emerging players are Phonexia, VoiceIt (VoiceTrust), HummingbirdsAI (now part of Beyond Identity), Sensory Inc., ID R&D (acquired by Prove) and Plurilock.
Does Next Caller have an API?
No public API is recorded for Next Caller.
What industry is Next Caller in?
Next Caller's product category is Fraud Detection Software. Its primary akta.pro industry code is HDAIAHAL, Voice Security, Fraud Prevention & Authentication (STIR/SHAKEN, anti-spam), with a secondary code of HDADALAJ, Verification & Risk Signals (Device Fingerprinting, Behavioral Biometrics). Its NAICS code is 517810 and its SIC code is 7371.