ValidSoft
ValidSoft provides an AI voice identity platform combining deepfake detection, voice biometrics, and cryptographic MFA for financial institutions, contact centers, governments, and large enterprises across 28 countries.
- Company typePrivate
- Founded2002
- HeadquartersHartford, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ValidSoft does
ValidSoft is a privately held voice identity and deepfake detection company founded in 2002 (Ireland; re-domiciled under US management following a 2016 buyout from NYSE-listed Pareteum) and headquartered in Hartford, Connecticut, operating as a globally distributed team of 11-50 employees serving customers across 28 countries. The company sells an AI Voice Identity Platform VIP that bundles three products addressing sequential trust layers: Voice Verity for real-time deepfake and synthetic speech detection, VoiceID for passive/active speaker verification across IVR, IVA, contact center, mobile, and digital channels, and VoiceMFA (powered by patented See-Say cryptographic digit-binding technology) for transaction-level non-repudiation. Underlying capabilities are anchored by 20+ granted patents including the world's first deepfake audio detection patent, multi-dimensional voice analysis using deep neural networks, and four EuroPriSe European Privacy Seals (a global first in security).
Revenue is generated primarily through enterprise subscription licensing of the VIP platform deployed in cloud, private cloud, SaaS, on-premise, on-device, SDK, and on-chip configurations, supplemented by white-glove professional services. Go-to-market combines direct enterprise field sales (targeting Fortune 50 buyers in financial services, contact centers, and government) with a deep channel ecosystem spanning Genesys AppFoundry, Five9 Marketplace, Talkdesk, NICE, Vonage, RingCentral, Okta, Ping Identity, Cisco Duo, BeyondTrust, HGS, and Invoca, plus a strategic August 2025 alliance with Reality Defender for combined biometrics-plus-deepfake defense. Disclosed outcomes from live deployments include 90% fraud reduction, 40% call-handling time reduction, 90%+ customer satisfaction improvement, and 10x faster authentication than competitors, positioning the company as a differentiated specialist in the high-growth voice-security niche created by generative-AI-driven fraud.
ValidSoft firmographics
Firmographics- Name
- ValidSoft
- Legal name
- ValidSoft
- Website
- https://validsoft.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ValidSoft provides an AI voice identity platform combining deepfake detection, voice biometrics, and cryptographic MFA for financial institutions, contact centers, governments, and large enterprises across 28 countries.
- Ownership category
- akta.pro rank
ValidSoft industry classification
Industry- Product category
- Voice Biometrics & Deepfake Detection Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Speaker Recognition & Voice Biometrics (HDAAAFAF)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Identity Verification, Proofing & KYC (IDV) (HDAEAJAI), Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)
Keywords
Where ValidSoft is headquartered
LocationHeadquarters
- HQ city
- Hartford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ValidSoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Voice Biometric Platform Licensing: Enterprise licensing of Voice Identity Platform VIP with modular components (Voice Verity, VoiceID, VoiceMFA). Deployed in multiple models including Cloud, Private Cloud, SaaS, On-premise, On-device, SDK, and On-chip configurations.
- Contact Center Solutions: Solutions sold to contact centers for identity assurance, fraud prevention, and deepfake detection. Pre-integrated with major contact center platforms including Genesys, Talkdesk, Five9, NICE, and Vonage.
- Professional Services: White glove service including configuration support, training, and ongoing rollout services for enterprise implementations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise quote-based pricing |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels5 records
ValidSoft product offering
Product offeringCore offering
ValidSoft sells the AI Voice Identity Platform VIP™, an enterprise voice biometric and deepfake detection software platform that confirms speaker identity in real time across contact centers, IVR/IVA, mobile, and digital channels. The platform combines Voice Verity® (synthetic voice/deepfake detection), VoiceID™ (voice biometric speaker verification), and VoiceMFA™/See-Say® (cryptographic digit-based transaction binding) into a single subscription-licensed offering deployed to financial institutions, contact centers, government agencies, and large enterprises across 28 countries.
Product overview
ValidSoft offers a unified AI Voice Identity Platform VIP™ that provides three core products addressing sequential layers of voice security: Voice Verity® for deepfake and synthetic voice detection (answering 'Is It Human?'), Voice ID™ for voice biometric identity verification (answering 'Is It the Right Human?'), and VoiceMFA™ (powered by See-Say® technology) for cryptographic transaction binding and intent assurance (answering 'Is It the Right Outcome?'). The platform is delivered with 100% IP ownership, supporting multiple deployment models (cloud, private cloud, on-premise, on-device, SDK) and is privacy-certified with 4 EuroPriSe seals.
Differentiator
Problem solved
Functional benefit
Brands
- Voice Verity®: AI-generated voice detection and deepfake audio detection solution for contact centers, IVR, digital voice channels and AI voice workflows.
- VoiceID™
- VoiceMFA™
- See-Say®
- Voice Identity Platform VIP™
Products and services
- Voice Verity® Real-time AI-generated voice detection (deepfake, synthetic voice, replay attack, robocall) solution for contact centers, IVR, digital voice channels, and AI voice workflows. Requires no customer enrollment, stores no PII, and is 100% privacy compliant.
- VoiceID™ Voice biometric identity verification solution that confirms the right speaker passively or actively across contact center, IVR, IVA, mobile and digital channels. Supports text-dependent, text-independent, and precision voice modes, including speaker verification (1:1) and speaker identification (1:N watchlist processing).
- VoiceMFA™ Cryptographic, digit-based voice authentication approach that guarantees an individual's identity and binds transactions to a non-repudiation level. Combines voice biometrics, speech recognition, and cryptographically generated digits in a theft-proof interface on mobile and desktop, outside the contact center.
- Voice Identity Platform VIP™ AI Voice Identity Platform that unifies Voice Verity® (deepfake detection), VoiceID™ (voice biometrics) and VoiceMFA™ (transaction binding) into a single platform delivering complete identity assurance: 'Is It Human? Is It the Right Human? Is It the Right Outcome?' Deployed via Cloud, Private Cloud, SaaS, On-premise, On-device, SDK, and On-chip configurations.
Quantifiable outcome
- 90% reduction in fraud
- +6 more outcomes
Companies that use ValidSoft
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
ValidSoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability9 records
Feature7 records
ValidSoft partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- Reality DefendercoreStrategic alliance to address AI-generated voice fraud threats. Combines ValidSoft's real-time voice biometric authentication with Reality Defender's audio deepfake detection capabilities. Targets enterprises and governments with military-grade identity assurance and deepfake detection in real time. Already launched early implementations with select enterprises and government agencies, filling the gap left by Nuance and Amazon Connect Voice ID departure.
- GenesyscoreValidSoft built a prepackaged premium app on Genesys AppFoundry allowing immediate integration of Voice Biometrics and Deepfake Detection into CCaaS flows. ValidSoft has supported direct and indirect commercial proposals for Genesys-deployed customers. Genesys benefits from no integration effort and a predefined commercial model.
- TalkdeskcoreTalkdesk integrated ValidSoft's API solution for voice biometric authentication into their graphical user interface as a white-label option. Both Active and Passive methods are integrated to address end clients' use cases. ValidSoft provides ongoing technical and commercial support.
- Five9coreValidSoft offers voice biometrics services on Five9 Marketplace as an installable app. Supports Five9 directly and works with Five9 customers on bespoke solutions integrating VB functionality into call flow blocks for easier deployment.
- Ping IdentitycorePing added ValidSoft's voice biometric technology to their SSO solution, allowing end users to sign-on using voice biometrics as one of multiple authentication factors. Expands ValidSoft's role to Identity Provider (IdP) in the IAM process.
- OktacoreIntegration completed allowing voice biometrics as an authentication method for Okta SSO and other Okta solutions. ValidSoft is part of Okta's approved deployment solutions. Using SAML and SCIM protocols, enrolments and authentications are seamless. ValidSoft is also the Identity Provider (IdP) directly involved in IAM from the start.
- Cisco DuocoreValidSoft's voice biometrics authentication integrates into existing Duo MFA platform. Users can use their voice as a primary authentication factor on the Duo Multi-Factor Authentication platform, providing passwordless authentication with less user interaction than traditional methods.
- InvocacoreValidSoft provides agent identification using Voice Biometrics, enabling simple agent training application within Invoca's contact center platform. Allows low-friction identification of agents without disturbing agent flow. Invoca manages the entire process for contact center customers globally.
- HGScoreHGS integrated ValidSoft's passive voice authentication and deepfake detection into its Agent X platform, enabling real-time secure caller verification. White-labeled solution supports seamless deployment across IVR, IVA, and live agent channels. ValidSoft supports HGS globally.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
ValidSoft competitors and assessment
Company assessmentBroad incumbents
- Verint Systems: Large workforce and contact center engagement analytics vendor with voice biometrics and fraud detection capabilities. Competes for enterprise contact center security budget, particularly in financial services, similar to ValidSoft's primary segments.
- Nuance Communications (Microsoft): Long-standing voice biometrics and authentication incumbent (now part of Microsoft) serving large financial services and contact center customers. ValidSoft's own commentary references the market vacuum left by Nuance's withdrawal, signaling it as the historical anchor competitor.
- Amazon Connect (AWS Voice ID): AWS-native voice authentication offering for Amazon Connect contact center customers. ValidSoft explicitly references Amazon Connect Voice ID's departure from the market, indicating direct competitive overlap with ValidSoft's deepfake detection and voice biometrics capabilities.
- NICE Ltd. Large contact center analytics and voice authentication platform vendor with NICE Real-Time Authentication serving similar FSI and enterprise segments. Acts as both a partner (integration listed) and a competitor via bundled voice biometric capabilities.
Direct peers
- iProov: Biometric identity verification specialist offering face and voice liveness/deepfake detection for high-assurance remote identity proofing. Listed as a ValidSoft partner but competes in adjacent biometric identity assurance workflows, particularly for government and financial KYC.
- Pindrop Security: Direct competitor offering voice biometrics, fraud detection, and deepfake/synthetic voice detection for contact centers and financial institutions. Closest head-to-head to ValidSoft in voice-AI fraud prevention across IVR and live agent channels.
- LumenVox: Voice biometric authentication and speech recognition specialist formed from the merger of Voice Trust (ValidSoft CTO Dr. Marcel Kockmann's former employer) and LumenVox. Competes head-to-head with ValidSoft VoiceID in contact center and enterprise authentication deployments.
- SESTEK: Speech analytics and voice biometrics vendor serving contact centers, financial services, and enterprise clients. Offers comparable voice authentication and fraud detection solutions to ValidSoft, particularly in EMEA and emerging markets.
- ID R&D: Voice and face biometric authentication vendor offering liveness detection, speaker verification, and anti-spoofing for digital channels. Targets similar contact center and digital identity use cases as ValidSoft VoiceID and Voice Verity.
Emerging players
- Reality Defender: Deepfake detection platform and ValidSoft's August 2025 strategic alliance partner. Offers audio, video, and image deepfake detection that complements ValidSoft's voice biometric stack — competing in the deepfake-detection layer of the same enterprise/government deals.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ValidSoft social profiles
Digital presenceValidSoft compliance and trust
Trust signalCompliance10 records
ValidSoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
ValidSoft leadership team
Management profileNumber of profiles
Profiles9 records
ValidSoft funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ValidSoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ValidSoft
What does ValidSoft do?
ValidSoft sells the AI Voice Identity Platform VIP™, an enterprise voice biometric and deepfake detection software platform that confirms speaker identity in real time across contact centers, IVR/IVA, mobile, and digital channels. The platform combines Voice Verity® (synthetic voice/deepfake detection), VoiceID™ (voice biometric speaker verification), and VoiceMFA™/See-Say® (cryptographic digit-based transaction binding) into a single subscription-licensed offering deployed to financial institutions, contact centers, government agencies, and large enterprises across 28 countries.
Is ValidSoft a public or private company?
ValidSoft is a private company. It is classified as management employee owned and is currently operating.
When was ValidSoft founded?
ValidSoft was founded in 2002. It employs 11 to 50 people.
Where is ValidSoft based?
ValidSoft is headquartered in Hartford, United States, in the North America region.
How does ValidSoft make money?
Three revenue lines are on record. Voice Biometric Platform Licensing is the primary driver. The others are contact Center Solutions and professional Services.
Who are ValidSoft's main competitors?
Broad incumbents on record are Verint Systems, Nuance Communications (Microsoft), Amazon Connect (AWS Voice ID) and NICE Ltd.. Direct peers are iProov, Pindrop Security, LumenVox, SESTEK and ID R&D. Reality Defender is listed as an emerging player.
Does ValidSoft have an API?
Yes. ValidSoft offers a full SDK and Open API Platform with API-driven architecture to support existing operational, support and reporting infrastructure. The API supports low latency protocol with standard API-driven integration. Deployment supports cloud-based SaaS, on-premise, and on-device configurations. Developer documentation is at www.validsoft.com/support-and-training.
What industry is ValidSoft in?
ValidSoft's product category is Voice Biometrics & Deepfake Detection Software. Its primary akta.pro industry code is HDAAAFAF, Speaker Recognition & Voice Biometrics, with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 541511 and its SIC code is 7372.