What 360Alumni does

360Alumni is a SaaS-based alumni engagement and fundraising platform founded in 2012 by Christina Balotescu and headquartered in Ridgefield, Connecticut. The company operates as an independent, founder-owned LLC — 360Alumni, LLC — governed under Connecticut law and delivers its product as a private-label, white-label online community instance to each client. Its platform consolidates eight integrated modules — Map & Directory, Opportunity Board (jobs/internships/volunteer), Event Management, Asks & Offers (Mentorship), Groups (affinity groups and chapters), Memberships (dues management), Fundraising (campaigns, peer-to-peer, crowdfunding, ambassador programs), and Email Marketing (powered by an integrated Emma solution with two-way profile sync) — replacing the fragmented point-tool stack (separate event systems, fundraising CRMs, directory providers, job boards, and email tools) typically relied on by institutions. Technology underpinnings include Google Maps Platform APIs for interactive member mapping, an in-progress 'Monarch' redesign project implementing a design system accessible at the atomic level (targeting WCAG 2.1 Level AA compliance), and PCI DSS- and GDPR-compliant infrastructure for payments and data protection.

The company sells primarily through enterprise direct sales and inside sales, with a "Request a Demo" CTA on its website, phone sales support, and 24/7 email/webform channels targeting decision-makers such as alumni relations directors and development officers. Customers span four named verticals: Higher Education (Morehouse College, Princeton in Asia, Africa University, Paine College), High Schools (Bangkok Patana School, Thomas Jefferson High School, NIST Alumni Association, Chappaqua Central School District), Nonprofits (Boettcher Foundation, FoodCorps, Students on Ice, Puksta Foundation, African Women Entrepreneurship Cooperative, Medical Career Collaborative, Christian Counseling and Educational Foundation), and Membership Organizations (Australian Awards / Papua New Guinea Australia Alumni Association). Revenue is generated through a tiered subscription SaaS model with annual billing (with tier adjustments if clients grow, invoiced at then-current published pricing; discounts for multi-year upfront payment), plus optional fee-based professional services (training, integration, consulting) and add-on fees for specific modules such as Memberships. Pricing is not publicly disclosed and is established through the demo and quote process. The company maintains a regulatory and compliance posture covering PCI DSS for payments, GDPR for EEA data subjects, and WCAG 2.0 (largely compliant) with a stated roadmap to WCAG 2.1 Level AA via the Monarch project.

Name

360Alumni

Legal name

360Alumni, LLC

Website

https://360alumni.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

360Alumni is a SaaS alumni engagement and fundraising platform serving colleges, universities, high schools, nonprofits, and membership organizations with integrated modules for directory, events, fundraising, mentorship, jobs, and email marketing — delivered as a private-label online community.

Ownership category

akta.pro rank

Product category

Alumni Engagement Software

NAICS

Software Publishers (513210), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)

SIC

Services-Membership Organizations (8600), Services-Computer Programming, Data Processing, Etc. (7370), Services-Educational Services (8200)

akta.pro primary industry

Mentoring, Coaching, Alumni Networking & Peer Support Platforms (EDAFAMAN)

akta.pro secondary industries

Advancement Services & Donor Operations (CRM, Gift Processing, Stewardship) (EDALAOAD), Student & Alumni Communities (BPAMABAK), Community Hosting & Membership Platforms (MPACAJAF), Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Alumni engagement software
• Alumni management platform
• Online community software
• Fundraising platform
• Membership management software

Headquarters

HQ city

Ridgefield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription (SaaS): 360Alumni operates on a subscription SaaS model where clients pay recurring fees to access the platform. Pricing is tiered based on organization size or feature set, with annual or multi-year billing periods. If clients grow out of their tier, 360Alumni invoices for the difference. Support is included in the subscription fee.
2. Consulting Services: Professional services including training, installation, integration, and other consulting services are available for additional fees. Consulting services may be purchased via Order Form or Statement of Work. On-site consulting requires expense reimbursement. Consulting fees are non-refundable and may recur as part of the subscription.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

360Alumni provides a subscription-based SaaS platform that consolidates alumni engagement, fundraising, event management, directory/mapping, mentorship, groups, memberships, and email marketing into a single branded online community for educational institutions, nonprofits, high schools, and membership organizations. Each client receives a private-label, white-label community instance with full data ownership, and the platform supports integrated payment processing, matching gift lookups, and an accessibility-focused redesign built to WCAG 2.1 Level AA standards.

Product overview

360Alumni is an all-in-one alumni engagement and fundraising SaaS platform designed for educational institutions, nonprofits, and membership organizations. The platform operates as a unified system with eight integrated modules: Map & Directory (alumni search and interactive mapping), Opportunity Board (job/Internship posting), Event Management (registration and reunion planning), Asks & Offers/Mentorship (career networking), Groups (affinity communities), Memberships (dues management), Fundraising (campaigns and peer-to-peer), and Email Marketing (via Emma integration). Fundraising, mentorship, jobs, and memberships can be deactivated if clients have standalone solutions. The platform serves higher education institutions, high schools, nonprofits, and membership organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Map & Directory Interactive alumni directory and map module that lets users search members by dozens of filters, view member locations on a Google Maps-powered interactive map, save custom contact lists, and access comprehensive member profiles with social media links. Built for educational institutions, nonprofits, high schools, and membership organizations.
• Opportunity Board Job and opportunity board module allowing members to post and browse internships, volunteer opportunities, and job postings. Includes customizable job types, job notifications, search filters, daily/weekly digests, and in-community application. Customized to use the term 'Opportunities' for clients such as Students on Ice.
• Event Management Event registration and management platform for alumni reunions, career fairs, fundraising galas, and homecoming weekends. Features include customizable tickets, built-in payment processing, interactive discussion boards, unlimited attendees, interactive attendee lists, and calendar integration.
• Asks & Offers (Mentorship)

Quantifiable outcome

• Market growth from $1,500M (2025) to $3,800M (2033) at 12.5% CAGR, driven by cloud adoption and alumni engagement demand
• +2 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature11 records

Partnerships

Two partnerships are on record, tiered core.

• Emma (by Music Answers)coreTechnology or IntegrationEmma is integrated into the 360Alumni platform as the built-in email marketing solution. Features include design, automation, and tracking of alumni communications. A two-way sync ensures profile data changes in 360Alumni automatically update in Emma, and vice versa. The integration supports audience segmentation, automated emails (birthday, engagement), and campaign reporting. All changes should be made in 360Alumni profiles, not directly in Emma.
• Google Maps PlatformcoreTechnology or Integration360Alumni uses Google Maps Platform APIs to provide map display and location-related functionality within the platform, including the interactive alumni map showing member locations. Privacy is protected by restricting map zoom to show general city locations rather than street-level data. Google's Terms of Service and Privacy Policy govern the use of this mapping functionality.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hivebrite: Hivebrite is a venture-backed alumni and community engagement platform offering branded online communities with directory, events, jobs, fundraising, and mentorship modules — directly overlapping 360Alumni's eight-module offering for higher ed, nonprofits, and member-based organizations.
• Almabase: Almabase is a venture-funded alumni engagement SaaS purpose-built for educational institutions, offering directory, events, donations, and email tools — the closest direct competitor in the higher-ed alumni platform space that 360Alumni targets.
• Graduway: Graduway provides alumni networking, mentorship, and career services platforms for universities and schools, with directory, events, and giving modules — overlapping with 360Alumni's core product suite and target buyer (institutional advancement teams).
• WildApricot: WildApricot is an all-in-one membership management SaaS for associations and nonprofits with directory, events, payments, and a website builder — comparable to 360Alumni for the membership-organization and nonprofit segments with similar pricing tier structure.
• MemberClicks: MemberClicks offers membership management and engagement software for small-staff associations and nonprofits with built-in events, dues, and a member database — directly comparable to 360Alumni's Memberships module and nonprofit vertical offering.
• Higher Logic: Higher Logic provides community engagement and marketing automation platforms for associations and member-based organizations, with discussion forums, directories, and event tools — closely mirroring 360Alumni's Groups, Map & Directory, and Email Marketing modules.
• Personify: Personify delivers membership, CRM, and community engagement software for associations and nonprofits with events, fundraising, and member portal capabilities — directly comparable across 360Alumni's four target verticals.

Broad incumbents

• Salesforce.org (Education Cloud): Salesforce.org offers Education Cloud and Nonprofit Cloud CRM platforms with fundraising, email, and engagement capabilities that compete with 360Alumni at the high end of the higher-ed and nonprofit buyer market — a broader incumbent rather than a focused alumni platform.
• HubSpot: HubSpot's CRM and Marketing Hub provide email, automation, and contact management used by many institutions as an alternative to integrated alumni platforms — a broad incumbent that overlaps with 360Alumni's email marketing and CRM-like features.

Emerging players

• Raklet: Raklet is an emerging all-in-one community and membership management platform with directory, events, messaging, and payments — an emerging niche player whose feature overlap with 360Alumni makes it comparable particularly for smaller membership organizations and nonprofits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/360alumni
• Xx.com/360Alumni
• Facebookfacebook.com/360Alumni

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 360Alumni