homedoctor

What homedoctor does

HomeDoctor is a Madrid-based telemedicine company founded in 2017 that operates a subscription platform delivering 24/7 online medical consultations to over 100,000 active subscribers in Spain, with extension into enterprise and public administration segments. The platform supports text, video, and image-based consultations and is differentiated by an integrated suite of proprietary connected medical devices — including the CAM and CAM2 otoscopes, Stetho and StethoMe digital stethoscopes, Monitor4 multi-parameter vital signs monitor, CareBox1 and CareBox3 charging hubs, Pulsera Botón SOS button, Nutricenter smart scale, and Luminous breast examination device — which enable clinicians to perform remote examinations with clinical-grade data capture. Physician staffing is anchored by a strategic partnership with Hospital General del Parc Sanitari de San Juan de Dios in Barcelona, whose doctors primarily deliver consultations on the platform.

The business model is primarily a self-serve direct-to-consumer subscription, with monthly plans starting at €9.99 and the option for one-off consultations, supplemented by a direct enterprise sales motion targeting companies and public administrations through a dedicated B2B portal. Revenue mechanics are recurring subscription, with distribution extended through partnerships with insurance providers (Mapfre, Ocaso, Nueva Mutua Sanitaria), telecom (Orange), and service companies (EULEN). The company has raised approximately €8.5M cumulatively across three funding rounds (2018, 2020, 2024), with the most recent being a €4.5M capital increase in September 2024 in which Q-Impact and Clave Capital acquired a majority stake, with proceeds allocated to international expansion beyond Spain, platform development, and balance sheet strengthening.

Name

homedoctor

Legal name

HOMEDOCTOR SMART MEDICINE, S.L.U.

Website

https://homedoctor.es

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

HomeDoctor is a Madrid-based telemedicine platform providing 24/7 online consultations supported by proprietary connected medical devices, serving 100,000+ individual subscribers and enterprise clients in Spain with hybrid online and in-person care.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Home Health Care Services (62161)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)

Keywords

• Telemedicine services
• Remote medical consultations
• Connected medical devices
• Digital health platform
• Online doctor appointments

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Subscription Revenue: Monthly and annual subscription plans providing access to 24/7 online doctor consultations, connected medical device services, and hybrid online/in-person care options

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

HomeDoctor operates a 24/7 telemedicine platform that connects patients with doctors, specialists, and mental health professionals via video, phone, and chat. The service bundles proprietary connected medical devices (Monitor4, CareBox3, digital Stetho, HD otoscope CAM) for remote vital-sign capture and is complemented by in-person consultations and diagnostic tests at partner facilities. Subscription plans serve individuals, families, enterprises, and public administrations, with continuous urgency care available at all hours.

Differentiator

Problem solved

Functional benefit

Products and services

• HomeDoctor Subscription Plan (Hogares)
• Urgencias 24/7
• Médico Personal
• Especialidades Médicas
• Salud Mental
• Nutrición y Dietética
• Atención Presencial (Hospital General del Parc Sanitari de San Juan de Dios)
• Monitor4 Connected Medical Device
• HomeDoctor Empresas (Corporate Plan)
• HomeDoctor AAPP (Public Administration Plan)

Quantifiable outcome

• Short wait times for doctor consultations
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Hospital General del Parc Sanitari de San Juan de DioscoreStrategic or Co-development PartnerStrategic healthcare partnership enabling hybrid care model with in-person medical services alongside online consultations.
• RecycliaminorOthersEnvironmental partner for device recycling and sustainability initiatives.
• MapfreminorOthersInsurance company integration for coverage and reimbursement services.
• OrangeminorOthersTelecommunications partner for connectivity and potentially bundled offerings.
• OcasominorOthersInsurance company partner mentioned in logo section.
• EULENminorOthersService company partner mentioned in logo section.
• AgustitominorOthersPartner mentioned in logo section.
• Nueva Mutua SanitariaminorOthersMutual health insurance company partner for coverage integration.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Doctoralia (Docplanner Group): Direct competitor — Spanish-origin (Barcelona) online doctor booking and telemedicine platform now operating across multiple European and LatAm markets. Closest functional comparable to HomeDoctor in terms of geography, product category (D2C + B2B physician access), and target customer segments.
• Kry / Livi: Swedish-founded pan-European D2C telemedicine app operating in UK, France, Germany, Sweden, Norway. Directly comparable subscription-based video consultation model with enterprise/payer integrations. Competes with HomeDoctor for European telehealth market share and expansion capital.
• Doctolib: France-headquartered leader in online doctor booking and now telehealth consultations, dominant in France, Germany, Italy, Netherlands. Closest European incumbent to HomeDoctor's hybrid booking + video consultation model; well-capitalized and a key competitor for any pan-European expansion.
• Push Doctor: UK-based subscription and NHS-partnered D2C telemedicine service providing video GP appointments. Closely comparable D2C primary care subscription model with payer/NHS B2B contracts and similar focus on shorter wait times versus traditional healthcare.

Regional players

• Mediktor: Barcelona-based AI symptom triage and pre-consultation platform used by hospitals, insurers, and telehealth providers. Comparable as a Spain-based healthtech serving both B2B (insurer/hospital) and consumer use cases, though more focused on AI triage than full clinical consultations.
• Doktor.se: Sweden-headquartered D2C digital primary care provider with both subscription and tax-funded patient models, expanding in Nordics and select European markets. Comparable consumer-facing primary care subscription with RPM capability.

Broad incumbents

• Teladoc Health: Global incumbent in virtual care with chronic condition management, mental health, and primary care offerings across employer, payer, and provider channels. Comparable broad telehealth portfolio and chronic care RPM capability through connected devices.
• Amwell: US-based enterprise telehealth platform serving health systems, insurers, and employers with integrated virtual care solutions including RPM. Comparable enterprise B2B sales motion and hospital integration approach used by HomeDoctor.

Emerging players

• Doccla: UK virtual ward and remote patient monitoring provider working with NHS hospitals. Comparable in combining connected medical devices with a platform layer for clinical teams, though more focused on hospital-at-home than D2C primary care.

Others

• Mapfre Salud: Spain's largest insurance company and an existing HomeDoctor partner. Relevant as a partner/ecosystem player rather than direct competitor, illustrating how telehealth platforms bundle with insurers; represents both partnership upside and competitive threat if Mapfre builds an in-house telemedicine offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/homedoctor
• Instagraminstagram.com/homedoctor
• Xx.com/homedoctor_es

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about homedoctor