Buck.ai
- Company typePrivate
- Founded2022
- HeadquartersBerkeley, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Buck.ai firmographics
Firmographics- Name
- Buck.ai
- Legal name
- Buck.ai
- Website
- https://buck.ai
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Buck.ai industry classification
Industry- Product category
- Field Service Dispatch Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)
- akta.pro secondary industries
- Customer Service, Support & Contact Center CRM (HDAEAFAC), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Contact Center Operations & Tools (ACD/IVR/CRM/WFM) (EDABACAA)
Keywords
Where Buck.ai is headquartered
LocationHeadquarters
- HQ city
- Berkeley
- HQ country
- United States
- HQ region
- North America
Markets served
Buck.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription - DispatchIQ: Monthly subscription fee for dispatch optimization module. Includes automated dispatch board optimization and CRM integration. Priced at $250/month with $3,000 onboarding fee.
- SaaS Bundle - Full Platform: Bundle offering including DispatchIQ, CallIQ, and InsightsIQ. Sold as a unified subscription with standard onboarding. Pricing appears to be quote-based, higher than individual module.
- Professional Services - Data Standardization: Optional add-on service to standardize and remap customer job-types and data into the platform. Mentioned as a checkbox option in the pricing form.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | DispatchIQ Only - Dispatch and Board Optimization |
| Subscription | Monthly | Buck.ai Bundle - Full Platform (DispatchIQ, CallIQ & InsightsIQ) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Buck.ai product offering
Product offeringCore offering
Buck.ai sells an AI-powered SaaS platform for home service contractors (plumbing, HVAC, electrical) that automates dispatch, call triage, and business intelligence. Its DispatchIQ module optimizes technician-to-job assignments so a single dispatcher can manage up to 70 technicians, while CallIQ accelerates availability lookups to roughly 15 seconds and InsightsIQ delivers predictive business analytics. The platform integrates with leading field service CRMs and is priced as a monthly subscription with optional onboarding and data standardization services.
Product overview
Buck.ai offers a unified AI-powered platform for the home services (Trades) industry, consisting of three integrated modules: DispatchIQ (core dispatch optimization), CallIQ (call center automation), and InsightsIQ (business intelligence). The platform leverages AI, machine learning, and optimization algorithms to help service companies increase profitability by reducing waste, automating low-level decisions, and providing data-driven insights. Customers can purchase individual modules or the full bundle. The platform integrates with leading CRM systems (ServiceTitan, ServiceFusion, Housecall Pro, Successware) and embeds industry-standard conventions to reduce onboarding time to under 24 hours.
Differentiator
Problem solved
Functional benefit
Brands
- DispatchIQ: Dispatch and board optimization product that enables running 70 technicians with a single dispatcher, increasing average job income by 12% and reducing technician windshield time by 30%.
- CallIQ
- InsightsIQ
Products and services
- DispatchIQ AI-powered dispatch and board optimization platform for home service contractors (plumbing, HVAC, electrical) that automates technician-to-job assignments, sequencing for minimum mileage, and routing so a single dispatcher can manage up to 70 technicians. Optimizes for maximum revenue, minimum distance, maintenance, and inspections scenarios, and publishes optimized schedules to the customer's CRM in seconds. Increases average job income by 12% and reduces technician windshield/drive time by roughly 30-40% by the first year.
- CallIQ AI-powered call center extension for home service contractors that automates customer triage and availability search so customer service representatives can book service appointments in approximately 15 seconds versus 2-3 minutes manually. Supports multiple booking scenarios (sales, inspections, warranties), frees agents to focus on customer experience rather than searching availability, and matches customers with the best technician based on performance data.
- InsightsIQ Business intelligence module for home service contractors offering visibility into performance at every level (technicians, business units, job types, scenarios), trend and seasonality analysis, and accurate short-term predictions to inform capacity, budget, and pricing decisions. Helps identify technician performance issues early and supports budgeting with predictive KPIs.
Quantifiable outcome
- 30-40% reduction in technician windshield time
- +5 more outcomes
Companies that use Buck.ai
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles2 records
Buck.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature5 records
Buck.ai partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- ServiceTitancoreDeep integration partnership with ServiceTitan CRM. The pricing form explicitly lists ServiceTitan as a CRM option, indicating native integration for dispatch optimization and data synchronization.
- ServiceFusioncoreIntegration partnership with ServiceFusion CRM platform, enabling Buck.ai dispatch optimization for ServiceFusion users.
- Housecall ProcoreIntegration partnership with Housecall Pro CRM, allowing Buck.ai to optimize dispatch for Housecall Pro customers.
- SuccesswarecoreIntegration partnership with Successware CRM platform for dispatch optimization capabilities.
- Nexstar NetworkcoreNexstar Network is a home services contractor network. Buck.ai asks 'Are you a member of Nexstar?' as a qualification question in the pricing form, indicating a partnership or preferred vendor relationship with the network for market access.
Scale indicators8 records
Recent moves6 records
Expansion highlights4 records
Buck.ai competitors and assessment
Company assessmentBroad incumbents
- ServiceTitan: The dominant field service management CRM for trades contractors and Buck.ai's largest integration partner. ServiceTitan is a broad incumbent that could natively build dispatch optimization similar to Buck.ai's DispatchIQ, making it both a distribution channel and a competitive threat.
- Housecall Pro: Major field service CRM for home service professionals across plumbing, HVAC, electrical, and cleaning. Like ServiceTitan, it serves the same trades vertical as Buck.ai and could expand its own AI/dispatch capabilities, representing an indirect competitive risk.
- ServiceFusion: Field service management platform for small-to-mid-market trade contractors. Buck.ai integrates directly with ServiceFusion, and the platform competes for the same operational optimization wallet share within the trades customer base.
- WorkWave: Field service and last-mile delivery software provider serving industries including pest control, landscaping, and home services. WorkWave's dispatch and routing capabilities overlap with Buck.ai's DispatchIQ offering, especially in adjacent service verticals.
- ServiceMax: Field service management platform with strong asset and workforce optimization capabilities, owned by PTC. While skewed toward industrial/enterprise FSM, its scheduling and AI-driven dispatch features address similar operational problems as Buck.ai.
- Successware (by CSG): Field service management platform for residential home services contractors, and one of Buck.ai's four core CRM integration partners. Competes for the same operational optimization budget with Buck.ai inside its shared customer base.
Direct peers
- Jobber: Field service management software targeting home service businesses including HVAC, plumbing, and electrical. Jobber's broader workflow suite competes with Buck.ai's operational optimization layer for the same customer and budget allocation.
- DispatchTrack: Last-mile delivery and route optimization platform with strong scheduling and dispatch capabilities. While primarily focused on delivery/large-item logistics, its optimization algorithms target the same 'automated dispatch' problem Buck.ai solves for trades.
- FieldAware: Field service management software with scheduling, dispatch, and mobile workforce capabilities for service-based organizations. Operates in adjacent verticals to Buck.ai's trades focus with overlapping dispatch optimization functionality.
Emerging players
- Tookan (by Jungleworks): Delivery and field workforce management platform with AI-based dispatch and route optimization. Tookan targets a broader set of verticals including on-demand services, but its automated task assignment capabilities overlap with Buck.ai's DispatchIQ.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Buck.ai social profiles
Digital presenceBuck.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Buck.ai leadership team
Management profileNumber of profiles
Profiles3 records
Buck.ai funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Buck.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Buck.ai
What does Buck.ai do?
Buck.ai sells an AI-powered SaaS platform for home service contractors (plumbing, HVAC, electrical) that automates dispatch, call triage, and business intelligence. Its DispatchIQ module optimizes technician-to-job assignments so a single dispatcher can manage up to 70 technicians, while CallIQ accelerates availability lookups to roughly 15 seconds and InsightsIQ delivers predictive business analytics. The platform integrates with leading field service CRMs and is priced as a monthly subscription with optional onboarding and data standardization services.
Is Buck.ai a public or private company?
Buck.ai is a private company. It is classified as venture growth investor backed and is currently operating.
When was Buck.ai founded?
Buck.ai was founded in 2022. It employs 11 to 50 people.
Where is Buck.ai based?
Buck.ai is headquartered in Berkeley, United States, in the North America region.
How does Buck.ai make money?
Three revenue lines are on record. SaaS Subscription - DispatchIQ is the primary driver. The others are saaS Bundle - Full Platform and professional Services - Data Standardization.
Who are Buck.ai's main competitors?
Broad incumbents on record are ServiceTitan, Housecall Pro, ServiceFusion, WorkWave, ServiceMax and Successware (by CSG). Direct peers are Jobber, DispatchTrack and FieldAware. Tookan (by Jungleworks) is listed as an emerging player.
Does Buck.ai have an API?
No public API is recorded for Buck.ai.
What industry is Buck.ai in?
Buck.ai's product category is Field Service Dispatch Software. Its primary akta.pro industry code is HDAEAFAL, Field Service CRM (Dispatch, Scheduling & Mobile Service), with a secondary code of HDAEAFAC, Customer Service, Support & Contact Center CRM. Its NAICS code is 54151 and its SIC code is 7372.