What Be Fibre does

Be Fibre (BeFibre) is a UK retail broadband Internet Service Provider operating as the consumer-facing arm of FullFibre, an alternative network (altnet) operator. Founded in 2021 and headquartered in Newton-Le-Willows with a registered office in London, the company delivers full-fibre (FTTP) connectivity to residential and small business customers across multiple UK regions. Following the January 2025 merger between FullFibre and Zzoomm, the combined wholesale network passes 600,000 Ready For Service properties with 65,000+ active customers, supported by a stated public target of 1 million premises passed by 2027.

The company offers a tiered residential product portfolio — Be200, Be500, Be1000, and Be2300 — alongside a parallel BeWork range (BeWork150/300/900/2300) targeting small business customers. Underlying infrastructure is full-fibre-to-the-premises (FTTP), with Be Fibre operating its own fibre rather than reselling Openreach copper or fibre products. The August 2025 WiFi 7 customer premises equipment rollout represents the most recent technology upgrade, and supplementary services (BeMesh mesh extenders, BeTalk VoIP, BeStaticIP, BeBundles) indicate a vertical-integration approach to in-home connectivity.

Be Fibre generates revenue through monthly subscription contracts. Residential pricing spans £17 to £70 per month and business pricing £34 to £65 per month, with both 12/24-month and a FlexiMonth 30-day rolling option introduced in August 2024. The company is backed by Basalt Infrastructure Partners via a £100 million commitment in December 2021. External validation includes Cable.co.uk's Best Broadband Only Provider award in 2024. Headcount is reported at 51–100 employees, reflecting an early-stage operational footprint relative to incumbent ISPs.

Name

Be Fibre

Legal name

Be Fibre Limited

Website

https://be-fibre.co.uk

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Be Fibre is a UK full-fibre broadband ISP serving residential and small business customers across multiple UK regions. Founded in 2021 as the retail arm of FullFibre, it offers tiered FTTP packages with WiFi 7 hardware and supplementary home services.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Telecommunications/Broadband Services)

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• Full fibre broadband
• Residential broadband
• Business broadband
• VoIP phone service
• Mesh WiFi extender

Headquarters

HQ city

Warrington

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Full Fibre Broadband Subscription: Recurring monthly subscription revenue from residential broadband packages (Be200, Be500, Be1000, Be2300). Packages offered on FlexiMonth (30-day rolling), 12-month, and 24-month contract terms. Price starts at £17/month (promotional rate on 24-month Be200). Standard pricing ranges from £32 to £70/month.
2. Business Broadband Subscription: Recurring monthly subscription revenue from business broadband packages (BeWork150, BeWork300, BeWork900, BeWork2300). Prices range from £34 to £65/month ex VAT. Business add-ons include BeWorkTalk (£10), BeWorkBoost (£8), and BeWorkIP (£10) ex VAT per month.
3. Add-on Services: Optional add-on services generating additional recurring revenue: BeMesh WiFi extender (£5/month residential, £6-8/month business ex VAT), BeTalk VoIP (£10/month residential), Static IP (£5/month residential, £10 ex VAT business), and bundle packages (BeBoost+ £10/month, BeConnected £12/month, BeAll-In £16/month).
4. Installation and Administration Fees: One-time fees including standard installation (£250, usually free for initial installation), bespoke installation (quoted as required), engineer visit fee (£100), missed installation fee (£100), late payment fee (£10), router replacement (£100), and unreturned router charge (£100).
5. Referral Revenue: Referral program where existing customers earn £75 cash (previously £50) for each friend referred who purchases an eligible BeFibre product. The referred friend also receives £75 cash.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

BeFibre is a UK-based internet service provider delivering 100% full fibre (FTTP) broadband to residential and business customers with symmetrical upload and download speeds from 200 Mbps to 2.3 Gbps. It sells tiered broadband packages (Be200, Be500, Be1000, Be2300) on 12-month, 24-month, and 30-day FlexiMonth contracts, complemented by standalone add-ons including BeMesh WiFi extenders, BeTalk VoIP phone service, and static IP addresses, as well as a parallel BeWork business broadband line.

Product overview

BeFibre is a full fibre broadband Internet Service Provider (ISP) offering both consumer and business broadband services. The consumer product line includes four speed tiers (Be200 at 200Mbps, Be500 at 500Mbps, Be1000 at 900Mbps, and Be2300 at 2300Mbps) available with 12-month, 24-month, or 30-day FlexiMonth contracts. These core broadband packages can be enhanced with add-on modules including BeMesh (Wi-Fi mesh extender for whole-home coverage), BeTalk (VoIP phoneline service with unlimited UK calls), and BeStaticIP (static IP address for gaming and streaming). The separate BeWork sub-brand serves business customers with similar speed tiers (BeWork150, BeWork300, BeWork900, BeWork2300) plus business-specific add-ons (BeWorkTalk, BeWork-IP, BeWorkMesh). BeFibre also offers bundled packages under BeBundles that combine multiple services at discounted rates.

Differentiator

Problem solved

Functional benefit

Brands

• BeWork: Business broadband packages offering speeds from 150Mbps to 2300Mbps with static IP options for business customers.
• BeMesh
• BeTalk
• BeStaticIP
• FlexiMonth
• BeBundles

Products and services

• Be200 Residential full fibre broadband package providing 200 Mbps symmetrical upload and download speeds. Available on 12-month, 24-month, and FlexiMonth rolling contracts. Target users are UK households needing reliable fibre broadband for everyday streaming, browsing, video calls and multi-device connectivity.
• Be500 Residential full fibre broadband package providing 500 Mbps symmetrical upload and download speeds. Available on 12-month, 24-month, and FlexiMonth rolling contracts. Aimed at households with heavier usage such as 4K streaming, online gaming, and multiple simultaneous users.
• Be1000 Residential full fibre broadband package providing 900 Mbps symmetrical upload and download speeds. BeFibre's most popular residential tier, available on 12-month, 24-month, and FlexiMonth rolling contracts. Designed for power users, smart homes, home workers and households with many connected devices.
• Be2300 Residential full fibre broadband package providing 2.3 Gbps (2300 Mbps) symmetrical upload and download speeds. The flagship residential tier, available only in certain postcode areas and on 12-month, 24-month, and FlexiMonth rolling contracts. Targeted at extreme users with gaming, streaming, cloud and simultaneous multi-device demands.
• BeWork150 Business broadband package providing 150 Mbps symmetrical upload and download speeds with one static IP address included, a 1 working day fix guarantee, and no set-up fees. Aimed at small UK businesses needing reliable connectivity with a basic SLA.
• BeWork300 Business broadband package providing 300 Mbps symmetrical upload and download speeds, with standard installation included and no set-up fees. Suitable for growing small businesses with moderate bandwidth needs.
• BeWork900 Business broadband package providing 900 Mbps symmetrical upload and download speeds, with optional business add-ons available separately. Targeted at SMBs with heavier cloud, video conferencing and multi-user requirements.
• BeWork2300 Flagship business broadband package providing 2.3 Gbps (2300 Mbps) symmetrical upload and download speeds with a 1 working day fix guarantee and optional business add-ons. Designed for businesses with high bandwidth demands and strict uptime requirements.
• BeMesh WiFi mesh extender service that creates reliable Wi-Fi signals and eliminates dead zones, providing whole-home coverage for residential customers on BeFibre broadband. Available as a recurring £5/month add-on, with a matching WiFi 7 mesh extender for WiFi 7 plan customers.
• BeTalk VoIP fibre-powered phoneline service delivered via a BeTalk phone adapter plugged into the BeFibre router. Includes unlimited UK mobile and landline calls (excluding international and premium-rate numbers) and supports number porting from most landline providers. Priced at £10/month for residential customers.
• BeStaticIP Static IP address add-on providing residential customers with a fixed IP for gaming, remote working, hosting and peer-to-peer file sharing. Priced at £5/month.
• BeWorkTalk Business VoIP service offering unlimited UK mobile and landline calls via BeFibre broadband with no setup fees. Priced at £12/month plus VAT.
• BeWork-IP

Quantifiable outcome

• Speeds up to 2.3 Gbps (2300 Mbps) with symmetrical upload and download — up to 15x faster than 'superfast' broadband services
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• FullFibrecoreStrategic or Co-development Partner · 27 January 2025FullFibre is the wholesale full fibre network provider and parent company of BeFibre (retail ISP). FullFibre merged with Zzoomm to form one of the UK's largest altnets with 600,000 RFS properties and 65,000+ customers. BeFibre serves as the retail consumer and business broadband brand.
• ZzoommcoreStrategic or Co-development Partner · 27 January 2025Zzoomm is an established rapidly growing full fibre business operator that merged with FullFibre (BeFibre's parent) in January 2025. The merged entity combines two complementary networks and operating models, creating significant opportunities for accelerated customer growth and M&A across the fragmented altnet sector.
• Heights TelecomcoreTechnology or Integration · 10 September 2024Strategic partnership with Heights Telecom to provide Multi-Gig Wi-Fi 6 Router and Extenders, with plans to transition to WiFi 7 technology by Q2 2025. BeFibre provides the new upgraded BeHub to customers on 900Mbps and 2.3Gbps tiers. Heights Telecom provides orchestration systems for services and container management enabling rapid launch of value-added services.
• We Are DigitalminorStrategic or Co-development PartnerBeFibre partnered with We Are Digital, a social impact group specialising in digital training, advice and guidance. Together they delivered a digital inclusion workshop in Worcester (February 2024) at The Tolly Hub (Worcester Community Trust), supporting local community members with digital skills.
• Worcester Community Trust (Tolly Hub)minorStrategic or Co-development PartnerBeFibre sponsored a digital inclusion session in collaboration with We Are Digital at The Tolly Hub (part of Worcester Community Trust) in February 2024, providing community members with digital support, online skills training, and technical device assistance.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Virgin Media O2: Major UK converged broadband provider (cable DOCSIS and FTTP) offering gigabit speeds to residential and business customers nationwide. Comparable end-product offering to consumers but operates on a different (legacy cable + new FTTP) network with national footprint.
• CityFibre: UK's largest altnet wholesale fibre infrastructure provider (now owned by Goldman Sachs/Vodafone/others), selling wholesale capacity to consumer ISPs including Vodafone, TalkTalk, and others. Comparable FTTP build-out and addresses the same UK altnet thesis, though CityFibre operates at wholesale scale with multiple retail brands on top.
• TalkTalk: UK value-positioned ISP offering FTTC and FTTP broadband to residential and SMB customers, increasingly on CityFibre/FullFibre-style altnet infrastructure. Comparable consumer broadband proposition with overlapping target segments.
• Vodafone UK: Major UK converged provider offering FTTP broadband (largely via CityFibre wholesale) and mobile services. Comparable residential broadband proposition with similar speed tiers and converged-bundle strategy.
• BT Group (EE): UK incumbent operating Openreach (the dominant FTTP access network) and EE/BT retail broadband brands. Directly comparable end-customer broadband offering with overlapping speed tiers and addressable market.
• Sky Broadband: One of the UK's largest retail ISPs, reselling Openreach FTTP and offering bundled broadband/TV/mobile to residential customers. Comparable consumer broadband offering but distributed via wholesale access rather than own fibre network.

Direct peers

• Hyperoptic: UK full fibre altnet providing symmetrical broadband (up to 1Gbps and beyond) to residential and business customers in cities and large towns. Directly comparable FTTP-only ISP model with similar speed tiering.
• Community Fibre: London-focused full fibre altnet ISP offering symmetrical FTTP broadband to residential and SMB customers on 12/24-month and rolling contracts. Closely comparable business model, speed tiers, and target customer base to BeFibre.
• Jurassic Fibre: Regional UK altnet ISP deploying FTTP across the South West of England. Comparable regional FTTP-only ISP targeting residential and small business customers in rollout postcodes.
• Gigaclear: Rural and semi-rural UK full fibre altnet serving smaller towns and villages with FTTP broadband. Comparable FTTP-only ISP model targeting underserved UK geographies similar to BeFibre's rollout footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Be_Fibre
• YouTubeyoutube.com/channel/UCPg6fSZSTVXBgUM2pBXfilA
• Facebookfacebook.com/BeFibreUK
• Instagraminstagram.com/be_fibre

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Be Fibre