What Medesk does

Medesk is a cloud-based practice management software company founded in 2008 and headquartered in London, serving private healthcare practices across more than 50 countries. The platform unifies electronic health records (EHR), medical CRM, online booking and scheduling, telemedicine, billing and payments, payroll, laboratory integration, stock and inventory, patient communications, and analytics into a single system accessible from any internet-connected device. It supports over 50 medical specialties via 14 core functional modules and 16 specialty-specific modules, and is used by approximately 15,000 practitioners managing more than 10 million patients.

The underlying technology stack combines a multi-tenant SaaS architecture with integrations to Stripe (payments), Xero (accounting), Google Calendar and iCal (scheduling sync), Eurofins TDL (laboratory results), TextMagic and Healthcode (SMS communications). Security is positioned at bank-grade with GDPR compliance, encrypted data, role-based access controls, and reserve backups. The platform's analytics layer includes more than 40 ready-made reports covering financial, reputational, and clinical KPIs.

Medesk operates a freemium SaaS business model with a free account tier, free demo, and free consultation funnel, complemented by an assisted sales motion for mid-market and enterprise practices requiring data migration and guided implementation. A Partner Program supports channel distribution. Revenue is generated through recurring subscription licensing to private practices ranging from solo practitioners to multi-location clinics. The company has raised approximately $2.45M across four disclosed funding rounds from 2016 to 2021, with Grit Partners as the only named institutional investor. Vladimir Kovalskiy serves as CEO and founder, with Alexis Prenn as Chairman.

Name

Medesk

Legal name

Medesk

Website

https://medesk.md

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Medesk is a cloud-based practice management platform serving 15,000+ private healthcare practitioners across 50+ countries, unifying EHR, scheduling, billing, telemedicine, and analytics for 50+ medical specialties via a freemium SaaS model.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Software Licensing: Cloud-based SaaS subscription model for practice management software. Healthcare practices pay recurring subscription fees to access the platform including EHR, scheduling, billing, patient communications, and analytics features.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Medesk is a cloud-based practice management software platform for private healthcare practices, integrating electronic health records (EHR), medical CRM, online booking, scheduling, telemedicine, billing, payroll, and analytics into a single system. It serves 50+ medical specialties across 50+ countries, used by approximately 15,000 practitioners managing over 10 million patients, with specialty-specific modules for general practice, mental health, physiotherapy, surgery, ophthalmology, and others.

Product overview

Medesk is a unified cloud-based practice management software platform designed for private healthcare practices. The platform comprises a core EHR system integrated with patient management, scheduling, billing, and analytics modules, supplemented by a patient portal and telemedicine capabilities. The product portfolio includes 14 core functional modules (Online Booking, Scheduling, Medical CRM, EHR, Consultation Templates, Telemedicine, Patient Communications, Task Management, Laboratory, Stock & Inventory, Payments & Billing, Payroll, Reports & Analytics, and Patient Portal) and 16 specialty-specific modules covering General Practice, Paediatrics, Allied Healthcare, Independent Surgery, Ophthalmology, Trichology, Ultrasound & MSK, Psychology & Mental Health, Physiotherapy, Physical Therapy, Massage Therapy, Chiropractic, Alternative Health, Counselling, Optometry, and Podiatry. The platform supports 50+ specialties total and operates across 50 countries, serving approximately 15,000 practitioners and 10 million patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Booking Self-service appointment booking for patients via a client portal, allowing practitioners to offer individual practitioner and department scheduling with link placement on websites, social networks, and review aggregator sites.
• Scheduling Multi-specialist appointment management with real-time schedule tracking, Google Calendar and iCal synchronization, and patient notification capabilities for schedule changes.
• Medical CRM Patient relationship management tracking the full patient journey from first contact through treatment, including acquisition channel tracking and patient subgroup analysis.
• Electronic Health Records (EHR) Integrated EHR system keeping all patient data in one place including medical history, lab results, consultation notes, test results, and billing records, with evidence-based decision making support and e-prescribing.
• Consultation Form Templates Pre-built and customizable document templates for consultation notes, prescriptions, sick notes, and referral letters with automatic issuing capabilities.
• Telemedicine Video consultation platform integrated directly into Medesk, enabling practitioners to connect with patients anywhere in the world, converting scheduled appointments to online consultations with a single click.
• Patient Communications Automated professional communication tools including SMS and email notifications, bulk messaging, patient portal access, and online form distribution for personalized patient interactions.
• Task Management Administrative task delegation to colleagues with reminder capabilities and workload analytics for tracking task completion linked to patient records.
• Laboratory Laboratory integration for managing and tracking lab results, connected with partners Eurofins and TDL for seamless test result handling.
• Stock & Inventory Inventory management for tracking products, supplies, and medical stock within the practice.
• Payments & Billing Financial management including invoice generation, deposit collection, full payment processing, and comprehensive accounting activity with Stripe integration for online payments.
• Payroll Payroll calculations with tightly controlled payment and bonus schemes for staff compensation management.
• Reports & Analytics Analytics dashboard with over 40 ready-made reports covering clinic performance, financial metrics, and reputational tracking, including visual reports and a report builder for custom analysis.

Quantifiable outcome

• Automated appointment reminders can reduce no-show appointments by up to 60%
• +2 more outcomes

Named customers2 records

Segments14 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• StripecoreTechnology or IntegrationStripe payment integration allows patients to pay for appointments online before visiting the clinic. Supports minimum deposit or full amount payment options. Helps reduce no-show rates by requiring advance payment and booking confirmation.
• XerocoreTechnology or IntegrationXero accounting integration for financial management and sync of billing data with accounting software.
• Eurofins TDLcoreTechnology or IntegrationLaboratory integration partner for seamless ordering and receiving of lab results directly within the Medesk platform.
• Google CalendarcoreTechnology or IntegrationCalendar synchronization allowing appointments to sync daily with Google Calendar, keeping locations and times up to date. Perfect for balancing NHS and private appointments.
• iCalcoreTechnology or IntegrationCalendar synchronization for Apple Calendar users, enabling appointment sync across devices and platforms.
• TextMagicsupportingTechnology or IntegrationSMS integration for automated patient notifications, appointment reminders, and bulk SMS communications.
• HealthcodesupportingTechnology or IntegrationHealthcare-specific SMS and communication integration partner for professional patient communications.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SimplePractice: Cloud-based practice management software for private health and wellness practitioners, offering scheduling, charting, billing, and telehealth. Closely comparable to Medesk on target customer (solo/SMB private practices) and bundled feature set.
• Jane App: Practice management platform for clinics and allied health/wellness practitioners with charting, scheduling, billing, and online booking. Direct overlap with Medesk on integrated workflow and SMB clinic focus.
• Cliniko: Practice management software for allied health, medical, and wellness clinics with appointments, patient records, and billing. Directly comparable on target audience and core feature scope.
• Power Diary: Practice management system for health clinics and allied health professionals covering scheduling, clinical notes, and billing. Direct SMB competitor with overlapping functionality.
• Practice Better: All-in-one practice management platform for health and wellness professionals including nutritionists, coaches, and therapists. Comparable on integrated scheduling, charting, and billing for solo practitioners.

Broad incumbents

• Tebra (Kareo): Combined Kareo/Tebra EHR and practice management platform serving independent practices in the US. Overlaps with Medesk on SMB physician software but operates at larger scale and US-centric footprint.
• athenahealth: Large healthcare IT vendor offering EHR, practice management, and revenue cycle services to medical groups. Overlaps with Medesk on practice management but at much larger scale and broader portfolio.
• eClinicalWorks: Major ambulatory EHR and practice management vendor serving a wide range of specialties. Significant overlap with Medesk's EHR/practice management offering but at substantially larger scale.
• Practice Fusion: Cloud-based EHR aimed at independent practices, now part of Veradigm. Directly competes with Medesk in the SMB physician software category but with broader feature depth and institutional backing.
• CareCloud: Healthcare IT company offering EHR, practice management, and revenue cycle solutions for medical groups. Comparable product surface to Medesk but with public-market scale and broader service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Medesk_UK

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds4 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medesk