SureImpact

What SureImpact does

SureImpact is a privately held, Columbus, Ohio-based vertical SaaS company founded in 2018 that sells a cloud-based impact management and case management platform built on Microsoft Azure to mission-driven organizations. The platform combines person-centered case management with an outcome-measurement layer, offering a curated library of more than 400 best-practice outcome measures, longitudinal client-level data tracking, real-time performance dashboards, and Social Return on Investment (SROI) measurement. SureImpact positions itself as purpose-built for the social-good sector, as opposed to repurposed generic CRM or grantmaking tools, with enterprise-grade compliance (HIPAA, ISO 27001, 42 CFR Part 2, GDPR) that supports adoption by government agencies and healthcare-adjacent programs.

The platform is sold primarily through direct enterprise field sales with a 'Request a Demo' motion, targeting four named segments: nonprofits, government agencies, foundations/funders, and collective-impact collaboratives. Pricing is quote-based and not publicly disclosed, framed as affordable and scalable for organizations of all sizes including smaller nonprofits. Distribution has expanded via the Microsoft Azure Marketplace (since July 2024) and a Blackbaud Tech Accelerator relationship (since January 2024). Revenue is generated through recurring SaaS subscriptions; total disclosed venture funding is approximately $5 million spread across 2020, 2022, 2023, and 2025 rounds, predominantly led by Rev1 Ventures with angel participation from Queen City Angels and Connetic Ventures. The company maintains a second office in Miami and operates with a reported 1-10 person team, indicating a still-early commercialization stage.

Name

SureImpact

Legal name

SureImpact Holdings, Inc.

Website

https://sureimpact.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

SureImpact is a cloud-based impact management and case management SaaS platform built on Microsoft Azure for nonprofits, government agencies, foundations, and collective-impact collaboratives to measure and report client outcomes.

Ownership category

akta.pro rank

Product category

Nonprofit Impact Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Impact management software
• Nonprofit case management
• Social impact measurement
• Outcomes tracking platform
• Collective impact reporting

Headquarters

HQ city

Powell

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Cloud-based software platform sold as subscription licenses to nonprofits, government agencies, funders, and social-good organizations. The platform provides impact measurement, case management, and reporting capabilities with tiered licensing options for organizations of different sizes.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

SureImpact sells a cloud-based SaaS impact management and reporting platform purpose-built for community-based social-good providers (nonprofits, government agencies, funders, and collective impact collaboratives). The platform combines person-centered case management, automated outcomes data collection, a library of 400+ best-practice outcome measures, real-time performance and collective-impact dashboards, Social Return on Investment (SROI) measurement, and automated grant reporting. It is delivered as subscription licensing with scalable tiers sized to the organization.

Product overview

SureImpact is a unified cloud-based impact management and reporting platform specifically designed for social-good sector organizations. The core SureImpact Platform serves as the central nervous system connecting nonprofits, government agencies, funders, and collaboratives. The platform comprises integrated modules including Case Management for person-centered tracking, SureImpact Analytics for real-time insights, an Outcomes Dashboard for measuring changes in participants, and a Collective Impact Dashboard for network-wide visibility. Key features include a library of 400+ best-practice outcome measures, Social Return on Investment (SROI) measurement, automated grant reporting, longitudinal data tracking, and cross-provider performance comparison. The platform also offers an extensive content resource library including guides, webinars, and educational videos, complemented by speaking services from founder Sheri Chaney Jones. Additional offerings span Client Intake, Service Activities tracking, One-Click Data Export, and Role-Based Security controls.

Differentiator

Problem solved

Functional benefit

Products and services

• SureImpact Impact Management Platform Cloud-based impact management and reporting SaaS platform specifically designed for community-based social-good providers and their funders. Provides integrated case management, outcomes measurement, analytics dashboards, and grant reporting for nonprofits, government agencies, foundations, and collaboratives.
• Case Management Module Person-centered case management module within the SureImpact platform that tracks case activities, client interactions, and outcomes over time to provide a 360-degree view of client progress.
• SureImpact Analytics Real-time analytics module that automatically displays client demographic, activity, and outcome data in a central location for easy visualization and data-driven decision-making by program staff and leadership.

Quantifiable outcome

• Organizations that can clearly demonstrate their unique impact are three times more successful at raising money than those that do not
• +1 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature21 records

Partnerships

13 partnerships are on record, tiered core and minor.

• MicrosoftcoreStrategic or Co-development PartnerSureImpact is built on Microsoft Azure and is a Certified Microsoft Nonprofit Partner. The platform is available in the Microsoft Azure Marketplace, providing access to Microsoft's nonprofit technology ecosystem. This partnership enables technical infrastructure and marketplace distribution.
• BlackbaudcoreStrategic or Co-development PartnerSureImpact was accepted into Blackbaud's Tech Accelerator Program, which supports startups bringing technology to the social impact sector. Blackbaud provides cloud software for the social good community including nonprofits, foundations, and corporations.
• Measurement ResourcescoreStrategic or Co-development PartnerFounded by the same social entrepreneur as SureImpact (Sheri Chaney Jones), Measurement Resources provides nonprofits, government agencies, and collective impact initiatives with high-performance measurement consulting services. The companies are complementary, with Measurement Resources offering consulting and SureImpact providing technology.
• TeamLogic ITminorImplementation/ SI/ Consulting PartnerManaged Service Provider (MSP) partner providing IT support including managed IT services, cybersecurity, cloud solutions, and consulting for nonprofits.
• SotoNetsminorImplementation/ SI/ Consulting PartnerMSP partner offering next-generation IT solutions including ProManage, ProSecure, and ProComply for SMBs and nonprofit organizations.
• CCB TechnologyminorImplementation/ SI/ Consulting PartnerMSP partner providing managed IT services, IT hardware/software, cybersecurity, backup and disaster recovery, and cloud solutions for nonprofits.
• Social Impact SolutionsminorImplementation/ SI/ Consulting PartnerConsulting partner helping organizations measure and market their value through Impact Reports, Marketing Strategy Sessions, and Impact Strategy Sessions.
• Mollard ConsultingminorImplementation/ SI/ Consulting PartnerConsulting partner serving nonprofits since 2003, providing board governance, planning, fundraising, and capacity building support.
• JD Levy & AssociatesminorImplementation/ SI/ Consulting PartnerNonprofit consulting firm specializing in board development, fundraising sustainability, organizational transition and change.
• MoneyPathminorImplementation/ SI/ Consulting PartnerProvides fractional CFO services for nonprofit leaders and mission-driven businesses, offering financial tools, reporting, and monthly meetings for strategic decision-making.
• Data Cents AnalyticsminorImplementation/ SI/ Consulting PartnerConsulting partner helping government agencies and nonprofits harness data to drive social impact through actionable insights.
• Trailblaze CreativeminorGTM or Marketing PartnerAward-winning marketing firm focused on purpose-driven work, providing tailored strategic support and innovative campaigns for nonprofits.
• brandiDminorGTM or Marketing PartnerWeb design and development firm specializing in online business strategy, branding, and custom WordPress web design for purpose-driven organizations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bonterra (formerly Social Solutions / Apricot): Bonterra's Apricot product is a leading nonprofit case management and outcomes-tracking platform serving similar community-based providers and social service organizations. Direct overlap with SureImpact in case management, outcomes measurement, and reporting for the social sector.
• Fluxx: Fluxx is a grant management and impact reporting platform built specifically for foundations and the nonprofits they fund. Directly comparable on the funder-facing side of SureImpact's market (grantee data, standardized reporting, SROI).
• Bonterra (Case Management / Efforts to Outcomes): Bonterra's efforts-to-outcomes (ETO) and case management products directly compete with SureImpact's person-centered case management and outcomes dashboard features for community-based human service providers.

Broad incumbents

• Salesforce.org (Salesforce Nonprofit Cloud): Salesforce's nonprofit product suite (NPSP, Nonprofit Cloud, Program Management Module) is the dominant CRM-and-program-management stack for large nonprofits. Targets the same buyer personas (nonprofits, funders, programs) but as part of a much broader enterprise platform.
• Blackbaud: Largest pure-play nonprofit software provider (CRM, fundraising, financial management, outcomes). SureImpact is actually a partner through Blackbaud's Tech Accelerator, but Blackbaud competes broadly in the same outcomes/reporting category for large nonprofits and foundations.

Emerging players

• Submittable: Grant and application management platform used by funders and nonprofits for review, award, and reporting workflows. Overlaps with SureImpact's funder and grant-reporting modules but with less depth in outcomes measurement.
• Foundant Technologies: Provider of grant management software for community foundations and the nonprofits they fund. Competes in the same funder-grantee reporting workflow that SureImpact addresses with its Automated Grant Reporting and SROI modules.
• ImpactMapper: Social impact measurement and evaluation software used by NGOs, foundations, and social enterprises. Overlaps with SureImpact's outcomes measurement and SROI capabilities, particularly for research and evaluation use cases.
• TolaData: Monitoring & evaluation (M&E) and outcomes tracking platform for nonprofits, INGOs, and social enterprises. Comparable in outcomes-data collection and reporting, with stronger international-development footprint.
• DevResults: Indicator-tracking and results-reporting platform for international development programs, funders, and implementers. Directly comparable outcomes-measurement functionality, particularly for multi-grantee collaborative programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SureImpactInc
• LinkedInlinkedin.com/company/sureimpact-net
• Instagraminstagram.com/sureimpactinc
• Xx.com/sureimpactinc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds5 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SureImpact